Just tried this as a last ditch attempt as all my clothes were coming out firm and the drawer was still full of softener and IT F3CKIN WORKED!!! I've just been boxing the air with excitement, so THANK YOU SO MUCH FOR THIS FIX!!! You can call me a subscriber 😁😁😁😁😁😁
After doing as the video described, I still had a problem. Turns out there was a kink in the water inlet pipe, which I noticed when I pulled the machine out. After seeing tis and rectifying, it solved the problem. Clearly not enough water pressure to drive water into the softener section. So consider water supply/pressure as another issue. Thanks for the video, which was also very useful.
Wow. After listening to your video, I opened the drawer and the top was covered with mold. I had no idea there were inlet jets and that they needed to be cleaned. The instruction manual just said to run a rinse cycle with bleach. You have saved me tons of money. Thank you so much. I am definitely a new subscriber.
Cheers Big Ted. Such a simple easy fix yet you're the only person I could find that actually recommended doing this. Everywhere else said to just pull out and clean the draw. You've just earnt yourself a subscriber 👍
I have a new washing machine in my online basket right now and I've just come across this video. Definitely trying this before I purchase. You my new friend may have just saved me 400 bucks!
So happy I found your channel - losing my mind trying to sort this issue out with my machine - never realised there were water inlets above the drawer - going to tackle them now! Thank you
Thank you for this. I’m going to try it this weekend! I’ve cleaned out the drawer several times and fabric softener doesn’t drain. I can hear my jets are clogged and this makes perfect sense! I’m going to use the dental brushes I’ve accumulated over the years from the dentist! 👍🏿
Thank you so much, Big Ted for sharing this video, it was fantastic! I had been trying for months to sort this out and now it all drains just like it used to! Great for showing us exactly what we needed too! Thanks again, I am so happy!!
Thank you so much! You’ve gotten my like and subscribe. I have a 6 y/o LG washer and knew someone could tell me how to degunk the entire drawer and everything behind, under and above it is sparkling clean now. Good old bleach, some rags, and a toothbrush did the trick for me.
Thanks Big Ted. I was getting a tiny leak from the top of the washer just below the control panel. I followed your recommendation and I removed and cleaned out my dispenser. I also ran a self clean cycle putting some white vinegar in all three dispenser cups. hopefully the leak will stop.
Thank you so much, I also have an older AEG machine and your video got it working again. Especially the angled dental cleaners which I picked up from the supermarket in the way home from work. Loved ❤ the fact the video was short and straight to the point.
Thanks a lot mate, that was thoroughly explained and easy to follow, hopefully it should sort out my fabric softner compartment as well! Keep up the good work, man!
@@bigtedshome You are welcome mate. Just to let you know, I cleaned the detergent section as you explained (as well as rinsing out the drainage pipe), but my machine is still stopping mid-cycle. What am I doing wrong please? :(
@PrinceOvPersia1 If the machine is stopping mid cycle, then there could be several causes. This link might help: www.checkatrade.com/blog/expert-advice/washing-machine-stops-mid-cycle/ Some of these issues, you can investigate/fix yourself, but if these don't fix it, you might have to call a professional. Good luck 🙂
I have an LG WM3700 front loader. Even if not using fabric softener at the end of each cycle the fabric softener tray was full of water. What worked was to take the tray out and do a proper clean with vinegar , an old toothbrush and a dental pick. Remove the whole tray and then remove the blue cover for the Bleach dispenser. You'll notice under it the blue "tube" that fits over the fabric softenener tube . Make sure those connections are clean and smooth and that the depression on the fabric softener side is scruptously clean as well. Then when re installing the bleach dispenser lid make sure it is seated down well otherwise there's not enough suction to pull the water out of the tray when it drains
Thanks John 👍. There is a comment below suggesting spraying bleach up into the ports after cleaning which I thought was a good idea. Just need to work out how to do it now 🙂
@@bigtedshome instead of chlorine bleach I would recommend using NaDCC or chlorine tablets. They don't contain the harsh caustic soda used as a stabiliser in chlorine bleach and are just as effective. I've even used them to bleach clothes as it's gentler. Choose one that includes dosage or how many in how much volume of water to get the desired ppm of chlorine. These will be purer and contain less filler.
I agree with you Jackie, vinegar works great. The mold grows from above-it has nothing to do with what’s in the drawer. Definitely a design flaw. I have had to clean mine multiple times.
I do a combination use the brushes and if you have a spray bottle with good pressure put some bleach or cleaning spray and shoot up into the holes this with brushes works awesome great video 😁👍
I've discovered white vinegar makes my clothes just as soft as fabric conditioner, i just put a few drops of lavender oil in with it. Plus no mouldy drawer 👍🏻
@@davidminns6797 I would suggest you try replacing the thermostat. They are cheap (normally £10-15) and it's an easy job. This worked for me in the past when our drier wasn't heating up.
Thanks for the video. Don’t know if fabric softener should be legal. My dispenser is clogged but I don’t know how to get the drawer out to even clean it I can see the build up behind the drawer but I have a splendid machine so I’ll keep looking. Thanks. 🌸
Hi Big Ted , I’ve got water left in the fabric softener compartment, (furthest right ) after the cycle is finished. Fabric softener gone , just water left. What do you think? Thanks my friend
I wouldn't worry about it Sophia. It's probably just overspill from the rinse cycle.If you want to get rid of it before adding softener for the next cycle, add more water until it is above the maximum level and this should start the syphon and drain the compartment.
I watched. You helped give an idea as to what to do. Like you asked, I subbed. Hope it helps you. Your kind of channel could really grow. Anyway, I haven't cleaned my FS tray area before, didn't know I needed to, so this video gives me suggestions as to how I can fix the standing water in the FS tray.
this is very helpful thank you! for me the fabric softener does drain (i think) but at the end its filled with water. what could be the cause of this? not enough water pressure to allow it to flow out? as i tested it in the sink with the tap and if i dont fill it enough it doesnt drain, but if i fill it fully and quickly it does.
It's probably just water that's splashed over during the rinse cycle. It won't drain unless the water level gets higher than the max level marker. At this point, the Pythagorean syphon will start and empty the compartment.
@regd.2263 You could try this, but it sounds like the water supply to the machine is too low. I would pull out the machine and check that the supply hose is not compressed/kinked first. Good luck!
Thanks for that but I've already checked the hose no Kinks just the Beatles, 😊 I've ordered some of those dental brushes off Ebay will try those fingers crossed.
I have always cleaned my washing machine once a month so it's definitely not clogged but still not taking the softener can you recommend anything else??
Have you checked the inlet ports/holes above the detergent drawer as shown in the second half of the video? If these are clear, check that the syphon is working by filling the softener compartment above the maximum level. This should start the Pythagorean syphon and empty the compartment.
I have the same problem in a brand new zanussi washer dryer. An engineer has just been out and said that the fabric softener is draining away perfectly correctly in the test he carried out, but as soon as he left and I put some washing on, I had the same problem and the fabric softener hadn't been touched after it had finished. Not sure where I go from here.
I have a problem with the fabric softener not being used at all. I noticed that the water is not going through the holes even though they are clean, instead the water seems to be leaking/running all the way back of the detergent drawer into the drum. the rest of the holes of the detergent they work as they should. any advise that can help?
This is the best fault diagnosis video I know of. Hopefully it will help: www.espares.co.uk/advice/careandmaintenance/how-to-diagnose-washing-machine-dispenser-and-filling-problems
Our fabric softener compartment is full at end of cycle. Like it is filling with water but not draining. Is it simply a case of cleaning tray and all water jets should solve this??
@METHVS02 It's probably water that has splashed over from other compartments. If you want to clear it before adding softener for the next cycle, try topping it up with water until the level is above the maximum mark. This should start the syphon and drain the compartment.
@@bigtedshome Hi Big Ted, so I’ve tried it and it’s still not dispensing the fabric softener. What else can I do?😭 They gave me an estimate over the phone, 300 dollars. I’d rather get a new washer, this one is 4yrs old…😢 What do you think?
@@Freeworld856 There are a few ideas in this link inthewash.co.uk/washing-machines/washing-machine-isnt-taking-fabric-conditioner/ . If you live in a hard water area, I would be tempted to try the white vinegar solutions. They are quick and cheap and could save you a lot of money. Good luck 🤞
Hi have a beko wtb740e1 cleaned the dispenser draw and unit but softner still there, replaced dispenser unit checked inlet filter and pipes but the softner is still there.
Try filling the softener compartment with water to above the maximum level marker. This should start the syphon and the compartment should drain. If this works ok, it indicates that problem is with the water supply to the detergent drawer (probably the inlet valve).
Hey Ted, I need some advice, so we bought an aeg 6000 series lavamat washing machine about 2 years ago now and the the fabric softener never drained even once to my knowledge. I checked for mold or anything that could block the water and not use the fabric softener in the end. But there was nothing, still I tried to clean it somewhat still no results. The area where the fabric softener should go don into looks as if I had got the machine yesterday. If you have some advice I would be grateful to you.
Try filling the softener compartment with water to above the maximum level. This should start the syphon and the compartment should drain. If this happens you will know that the problem is with the water supply to the detergent drawer.
Hello. I did everything you recommended and I still couldn’t get my fabric softener or bleach to dispense. I didn’t have a lot of crud or mold. I called a “repair” man and he ended up replacing my water inlet valve costing me $496.00 part & labor! Does this sound right? Replacing the valve?
I don't know which machine you have or exactly what he replaced but that sounds very expensive to me. This website gives typical washing machine repair costs in USD www.aztecappliance.com/blog/is-it-cheaper-to-repair-or-replace-a-washing-machine
Try filling the softener compartment with water to above the maximum mark. This should start the syphon and drain the compartment. If this works you know that there is no blockage between the drawer and drum and that the problem is with the water supply to the drawer (possibly the inlet valve).
Hi, I have the opposite problem with my Samsung washing machine - it dispenses the fabric softner right at the start, together with the detergent. It started doing this after working normally for five years. Any ideas why? The drawer is clean, as are the inlets... Programmed obsolescence?
But the weird thing is, i just got the brand new samsung one.. and it just feels like it doesn't have the fabric softener used in the laundry, it did once or twice but now i have it on "x3" on softener but it's not really there.. we barely did 5-6 laundries on ig
Mine looks different. There's no any mold blockage, yet some fragnent remain there. I know it's probably used, because it's mostly too liquified with water, but still not emptying it.
@David0898 The syphon is a Pythagorean syphon en.wikipedia.org/wiki/Pythagorean_cup so I doubt that changing the plastic syphon fitting would help. Is it softener or water that's in the tray after the cycle finishes?
@@bigtedshome Water, but a little bit of softener remained there (it's blueish as I use blue softener), it's like only uses a small bit instead of all of it, and the rest remain in the compartment with water filled it.
@@ConsCruptor it sounds like you have a blockage stopping the water from draining. This might help www.whitegoodshelp.co.uk/fabric-softener-compartment-full-of-water/
I'm sorry, I'm not familiar with top loader washers. If it is draining but slowly, I would be tempted to try to flush the outlet through with very hot water as a first option. Top loaders are much more common in the US than here in the UK so I would suggest you have a search through some US forums if the hot water flush doesn't work. Good luck 🤞
@@bigtedshome Thankyou for your swift reply - in messing about with various levers, the whole unit unexpectedly came away and really easily (dumping the water all over the floor but hey that was the point!). It's a brilliant design. So sorted! Barbara
There are some ideas here inthewash.co.uk/washing-machines/washing-machine-isnt-taking-fabric-conditioner/ I would be tempted to try either the hot wash or the white vinegar clean (solution 8) first as they are quick and cheap. Good luck 🙂
@trotsky101 Try filling the compartment with water to above the max level. This should start the syphon and drain the softener. If this works, then there is no blockage between the drawer and the drum so the problem is linked to the water supply to the drawer. It could be an inlet valve (not really a DIY job) or it could be as simple as low pressure due to a twisted/trapped hose. Good luck 🙂
There's is another issue which is a major issue in third world countries when utilizing the newer front load machines in general. And that's the water presure in combination withe the amount of flow from the lack of presure. When one is dependent of the water from a tank on the roof as most third world countries homes are. Gravity pressure and the distants the water has to travel isn't sufficent for the new machines various sensor's. Having a brand new front loader for the first time, vs an old top load. I had this problem from day one. Installed a booster pump not a normal pump. In which the difference is; It only takes a half horse power booster pump which simply pushes available water from the pipe in which it get supplied. A normal pump which in addition to pushing, needs to be bigger than a half horse power because it sucks the water prior to pushing it. Make sure to install it as close as possible to the machne, and not available to getting wet from the weather. After installing, make sure to bleed the air out as the instructions state. And then set it to automatic. My machine is some 50 meter's from the tank on my roof which cuts the gravity flow and presure dramatically. I installed the pump some 10 or 12 meter's from my machne, and the issue is no longer an issue. One more thing is. Any and all of the various soaps and conditionare, are condensed and will be to thick, always either cut there usage by making the solutions 50/50 product and water or simpy utilize what I learned as a child and utilize distilled white vinigar. Cleans your clothes, cleans your machine, eliminates the build up of mold, doesn't need to be mixed with water. A quarter cup for an average size load as detergent works great. Half that amount in the softner works great. a half horse power booster only pushes available water. A normal one has to be bigger because it also sucks water and then pushes it.
Try checking if the syphon is working. Fill the softener compartment above the maximum marker. This should start the syphon and the liquid should drain out. If this works it would indicate that water isn't being pumped into the drawer. If it doesn't, then you probably have a blockage either in the syphon tube or between the drawer and the drum.
@@charlierice6211 These links might help. I would be tempted to try a washing machine cleaner first. www.espares.co.uk/advice/careandmaintenance/how-to-diagnose-washing-machine-dispenser-and-filling-problems community.screwfix.com/threads/blocked-pipe-near-soap-drawer-on-lg-washing-machine.188771/
It sounds like the syphon is not draining fully. You could test it by topping the water up manually to above the maximum mark. This should start the Pythagorean syphon and it should drain the compartment.
Done all this but I think the pipe that takes the softener to the machine is blocked as could feel with my finger but it's at an angle (beneath the tray, Samsung machine), how can i unclog that please? Tried pouring really hot water through but no joy.
I would be tempted to try pushing something long and fairly flexible (a length of 3 core cable?) into the pipe to see if it is blocked. It will be coated in gunk when you pull it out if it is blocked. You shouldn't touch anything that's live but just to be certain, make sure the machine is unplugged first. Good luck 🙂
@@bigtedshome thanks, yes, I tried a straw firstly (unplugged at wall first) and thick black gunk came out but I don't know if that's a pipe running and if so for how long or is it just a hole that's blocked if that makes sense? Am tempted to strip it down but unsure whether that will be a good idea! Do you know if it just a hole or a pipe? Might push funk further down if it's a pipe? Any ideas how to access it fully? There are two screws on the front of the panel but after unscrewing found they do nothing to access, think it's a fascia panel? Thanks
@@beverleypryor371 The pipe should go from the drawer down into the drum. Don't think you could really damage much if you did push the gunk down. Just disturbing it might be enough to dislodge it and allow you to wash it away with hot water. To access the pipe to strip it down, you will probably need to take the side panel off of the machine.
This problem should not occur with a brand new machine. If the machine is only 10 days old, it will be under warranty. Contact the company you bought it from, explain the problem and ask them to either fix or replace it.
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Just tried this as a last ditch attempt as all my clothes were coming out firm and the drawer was still full of softener and IT F3CKIN WORKED!!!
I've just been boxing the air with excitement, so THANK YOU SO MUCH FOR THIS FIX!!! You can call me a subscriber 😁😁😁😁😁😁
That's great news. Well done!
After doing as the video described, I still had a problem. Turns out there was a kink in the water inlet pipe, which I noticed when I pulled the machine out. After seeing tis and rectifying, it solved the problem. Clearly not enough water pressure to drive water into the softener section. So consider water supply/pressure as another issue. Thanks for the video, which was also very useful.
@richardfairgrieve6756 Thanks for pointing this out Richard, I'm glad you found and sorted the problem 😀
Wow. After listening to your video, I opened the drawer and the top was covered with mold. I had no idea there were inlet jets and that they needed to be cleaned. The instruction manual just said to run a rinse cycle with bleach. You have
saved me tons of money. Thank you so much. I am definitely a new subscriber.
Thanks Carolyn 😃
Absolute legend, I can never be bothered liking videos due to just being lazy but for this I will, clear simple and straight to the point.
Thanks for the great feedback 👍
Cheers Big Ted. Such a simple easy fix yet you're the only person I could find that actually recommended doing this. Everywhere else said to just pull out and clean the draw. You've just earnt yourself a subscriber 👍
Thanks for the great feedback and for subscribing 🙂
I have a new washing machine in my online basket right now and I've just come across this video. Definitely trying this before I purchase. You my new friend may have just saved me 400 bucks!
I hope so. Good luck Lindsay 🤞
So happy I found your channel - losing my mind trying to sort this issue out with my machine - never realised there were water inlets above the drawer - going to tackle them now! Thank you
Good luck Emma 🤞
Thank you for this. I’m going to try it this weekend! I’ve cleaned out the drawer several times and fabric softener doesn’t drain. I can hear my jets are clogged and this makes perfect sense! I’m going to use the dental brushes I’ve accumulated over the years from the dentist! 👍🏿
Good luck Natalie 🤞
Thank you so much, Big Ted for sharing this video, it was fantastic! I had been trying for months to sort this out and now it all drains just like it used to! Great for showing us exactly what we needed too! Thanks again, I am so happy!!
Thanks for the great feedback Cecilia 🙂
After months of trying to work out why the conditioner wasn't draining this has just worked for me. Thank you! 😊
Thanks for the great feedback Tanya. I'm glad you found the video useful 🙂
I've just this and put machine on a hot wash. Hopefully when I put a wash on in the morning its sorted. 🙂
@@glennaswankie253 Good luck 🤞
Like other people I tried to clean the drawer but didn't think to look up inside.Thanks so much!
Thanks Dawid. I'm glad you found the video useful 🙂
Had no idea how to deal with this untilI I fortuitously came across your video. Clear- no jargon- and it worked!! Thanks so much. I have subscribed!
Thanks. I'm glad you found the video helpful 🙂
Thank you so much!
You’ve gotten my like and subscribe. I have a 6 y/o LG washer and knew someone could tell me how to degunk the entire drawer and everything behind, under and above it is sparkling clean now. Good old bleach, some rags, and a toothbrush did the trick for me.
Thanks Laurie. It sounds like you've done a great job 😃
Thanks Big Ted. I was getting a tiny leak from the top of the washer just below the control panel. I followed your recommendation and I removed and cleaned out my dispenser. I also ran a self clean cycle putting some white vinegar in all three dispenser cups. hopefully the leak will stop.
It sounds like you've been very thorough. I hope it works for you 🙂
Thank you so much, I did everything you said and it worked!! So happy, was very much missing my Lenor Outdoorable softener, and now it's back!
Thanks Mandy. I'm glad you found the video helpful 🙂
Excellent Instructional on how to clear a dispenser not emptying properly… Thank you
Thanks, I'm glad you found it useful 🙂
Thank you so much, I also have an older AEG machine and your video got it working again. Especially the angled dental cleaners which I picked up from the supermarket in the way home from work.
Loved ❤ the fact the video was short and straight to the point.
Thanks for the great feedback 😀
Thank you so much! Your video made the difference.. Clothes are smelling better now
Thank you. I'm glad you found the video helpful 🙂
Thanks a lot mate, that was thoroughly explained and easy to follow, hopefully it should sort out my fabric softner compartment as well! Keep up the good work, man!
@@PrinceOvPersia1 Thanks for the great feedback 👍
@@bigtedshome You are welcome mate. Just to let you know, I cleaned the detergent section as you explained (as well as rinsing out the drainage pipe), but my machine is still stopping mid-cycle. What am I doing wrong please? :(
@PrinceOvPersia1 If the machine is stopping mid cycle, then there could be several causes. This link might help: www.checkatrade.com/blog/expert-advice/washing-machine-stops-mid-cycle/
Some of these issues, you can investigate/fix yourself, but if these don't fix it, you might have to call a professional. Good luck 🙂
I have an LG WM3700 front loader. Even if not using fabric softener at the end of each cycle the fabric softener tray was full of water. What worked was to take the tray out and do a proper clean with vinegar , an old toothbrush and a dental pick. Remove the whole tray and then remove the blue cover for the Bleach dispenser. You'll notice under it the blue "tube" that fits over the fabric softenener tube . Make sure those connections are clean and smooth and that the depression on the fabric softener side is scruptously clean as well. Then when re installing the bleach dispenser lid make sure it is seated down well otherwise there's not enough suction to pull the water out of the tray when it drains
@pkguy3 Thanks for the detailed advice 🙂
Inspired choice with the interdental brush. 100% proper job there 👍
Thanks John 👍. There is a comment below suggesting spraying bleach up into the ports after cleaning which I thought was a good idea. Just need to work out how to do it now 🙂
@@bigtedshome instead of chlorine bleach I would recommend using NaDCC or chlorine tablets. They don't contain the harsh caustic soda used as a stabiliser in chlorine bleach and are just as effective. I've even used them to bleach clothes as it's gentler. Choose one that includes dosage or how many in how much volume of water to get the desired ppm of chlorine. These will be purer and contain less filler.
@@johndoe-vc1we Thanks, that's a great suggestion 👍
I agree with you Jackie, vinegar works great. The mold grows from above-it has nothing to do with what’s in the drawer. Definitely a design flaw. I have had to clean mine multiple times.
Thanks Michele. I will have to try vinegar 🙂
You video was extremely helpful and solved my problem. Therefore as a sign of gratitude, i will be one of your new subscribers 🎉
I'm glad that you found the video useful. Thanks for the great feedback and for subscribing 🙂
Can't wait to give this a go! I was worried my machine was done for.
Good luck 😃
I do a combination use the brushes and if you have a spray bottle with good pressure put some bleach or cleaning spray and shoot up into the holes this with brushes works awesome great video 😁👍
That's a great idea. Thanks 🙂
Brilliant. Thank you!!! I had no idea about this. Very helpful video
Thanks for the great feedback 🙂
I've done all of this but used an electric cleaning brush instead of interdental brushes and no joy. Looks like I'm giving those a try. Thanks
I hope it works for you Laura 🤞
Thanks a bunch!! Doing this tonight!!
I hope it works for you 🙂
Brillliant! Thank you so much. I've tried wiping it out in the past without success, now I know exactly what to do
Thanks, I'm glad you found it useful 🙂
Good stuff Big Ted!!!
Just what I needed to know!!
I will return with results later today mate...
Thanks Charlie, I hope it works for you
I've discovered white vinegar makes my clothes just as soft as fabric conditioner, i just put a few drops of lavender oil in with it. Plus no mouldy drawer 👍🏻
Sounds good, I'll have to try it. Thanks Jackie 🙂
But wax works so much better it destroys you machine and cost a lot
You have to be careful with that because it can erode down your machine I had this happen to me
Vinegar dissolve your clothes too
Thank you Big Ted, this worked!! Saved me a fortune, I nearly called a plumber!!🇬🇧
That's great news 😀
Great solution
Thanks. I'm glad it worked for you 🙂
Thanks man you really saved me there, definitely subbed
Thanks 👍
Yep 100% this is my problem. Gonna clean the top now. Thank you. X
@@sunuman4454 Good luck 👍
@@bigtedshome it worked!!! X
@@sunuman4454 That's great 😃
Excellent, exactly what was wrong. Even better that you had the exact same machine. Thank you!
Thanks for the great feedback Michael. I'm glad you found it useful 🙂
Great instructional video easily understood well done big ted👍🏼
Thanks Derek 👍
Impressive way to clean. I liked the tools suggested.
Thanks Linda 🙂
Super helpful! Thank you so much.
Thanks! I'm glad you found the video helpful 🙂
Thanks Yhh iv been cleaning the detergent drwr did all I cud last few days so bn tryna clean the water dispense holes so yup ur video helped too 👌🏻
Thanks, I'm glad you found it useful 🙂
Thank you big Ted that was really helpful
Thanks for the great feedback. I'm glad you found the video helpful 🙂
Thanks so much, I will definitely try this
Good luck 👍
Thanks for your tutorial. I am going to get to work on my washing machine. I will let you know how i get on. 😊
Good luck Tracey 🤞
Thank you for the help!!
@@akiravue498 You're welcome 🙂
Thank you big Ted
I'm glad you found the video useful 🙂
Thank you very much my friend.
@@falconnetto Thank you. I'm glad you found the video useful 🙂
Thanks that definitely fixed the problem my wife's happy now lol
Thanks David, I'm sure she will find you another job now 🙂
@@bigtedshome one more thing Ted i have a tumble drier in my shed it stopped heating so we boight a new one do you think it can be repaired thanks
@@davidminns6797 I would suggest you try replacing the thermostat. They are cheap (normally £10-15) and it's an easy job. This worked for me in the past when our drier wasn't heating up.
Solved my problem. Thanks so much for sharing.
Thanks Stephen. I'm glad you found it useful 🙂
Thanks for the video. Don’t know if fabric softener should be legal. My dispenser is clogged but I don’t know how to get the drawer out to even clean it I can see the build up behind the drawer but I have a splendid machine so I’ll keep looking. Thanks. 🌸
Thanks for the great feedback. There will be a way to take the drawer out. Good luck finding it 🙂
Proper easy to follow. Thanks. Subscribed!
Thanks Elle 🙂
I will try that, hopefully it works!
Good luck 👍
Thanks for the help. It worked 🎉
Fantastic! Thanks for the great feedback 🙂
Hi Big Ted , I’ve got water left in the fabric softener compartment, (furthest right ) after the cycle is finished. Fabric softener gone , just water left. What do you think? Thanks my friend
I wouldn't worry about it Sophia. It's probably just overspill from the rinse cycle.If you want to get rid of it before adding softener for the next cycle, add more water until it is above the maximum level and this should start the syphon and drain the compartment.
Thanks so much Big Ted!
Thanks Victor. I'm glad you found it useful 🙂
I watched. You helped give an idea as to what to do. Like you asked, I subbed. Hope it helps you. Your kind of channel could really grow. Anyway, I haven't cleaned my FS tray area before, didn't know I needed to, so this video gives me suggestions as to how I can fix the standing water in the FS tray.
Thank you for your kind words and for subscribing to my channel. I'm glad that you found the video useful 🙂
this is very helpful thank you! for me the fabric softener does drain (i think) but at the end its filled with water. what could be the cause of this? not enough water pressure to allow it to flow out? as i tested it in the sink with the tap and if i dont fill it enough it doesnt drain, but if i fill it fully and quickly it does.
It's probably just water that's splashed over during the rinse cycle. It won't drain unless the water level gets higher than the max level marker. At this point, the Pythagorean syphon will start and empty the compartment.
very helpful thanks
Thanks Andy. I'm glad you found it useful 🙂
awesome video. thank you Big Ted!!!
Thanks for the great feedback. I'm glad you found it useful 🙂
Thank you, what a coincidence we have the same machine.
@@aj7347 I'm glad you found the video helpful 🙂
Brilliant
Thanks. I'm glad you found it useful 🙂
Thanks!
You're welcome 🙂
“Please not to swear at this point” got me 😭😭 1.10
😂
Both compartments on my machine are blocked, I take it's the same procedure for the washing machine liquid as well.
@regd.2263 You could try this, but it sounds like the water supply to the machine is too low. I would pull out the machine and check that the supply hose is not compressed/kinked first. Good luck!
Thanks for that but I've already checked the hose no Kinks just the Beatles, 😊 I've ordered some of those dental brushes off Ebay will try those fingers crossed.
@@regd.2263 Good luck!
Thank you I promise no more jokes😊
I have always cleaned my washing machine once a month so it's definitely not clogged but still not taking the softener can you recommend anything else??
Have you checked the inlet ports/holes above the detergent drawer as shown in the second half of the video? If these are clear, check that the syphon is working by filling the softener compartment above the maximum level. This should start the Pythagorean syphon and empty the compartment.
Brilliant very good info
Thanks Stan 👍
I'm trying this now plus doing the Ecodrum cleaning. Wish me luck.
Good luck , let us know if it works 🤞
Thank you!!! I thought I cleaned the inside top (best I could), but it wasn't getting the crud inside the holes. Problem solved!
Thanks Sheila. I'm glad you found the video helpful 🙂
Nice video but sadly my washing machine is brand new and there is not visible mould anywhere in the soap drawer. Any suggestions? Thank you.
If your machine is new, I would contact the manufacturer as it will still be under warranty. Good luck 🤞
I have the same problem in a brand new zanussi washer dryer. An engineer has just been out and said that the fabric softener is draining away perfectly correctly in the test he carried out, but as soon as he left and I put some washing on, I had the same problem and the fabric softener hadn't been touched after it had finished. Not sure where I go from here.
Very helpful
Thanks Andrew, I'm glad you found it useful 🙂
I have a problem with the fabric softener not being used at all. I noticed that the water is not going through the holes even though they are clean, instead the water seems to be leaking/running all the way back of the detergent drawer into the drum. the rest of the holes of the detergent they work as they should. any advise that can help?
This is the best fault diagnosis video I know of. Hopefully it will help: www.espares.co.uk/advice/careandmaintenance/how-to-diagnose-washing-machine-dispenser-and-filling-problems
Use weed whacker line about 1' 1/2" long run through the water holes back and forth as far as you can push in a few times to unblockage. Good to go!
Great idea. Thanks Adam 👍
@@bigtedshome your very welcome! It worked great for me to remove the blockage water lines soap and softer, water hole lines! Have a great day!
Our fabric softener compartment is full at end of cycle. Like it is filling with water but not draining.
Is it simply a case of cleaning tray and all water jets should solve this??
@METHVS02 It's probably water that has splashed over from other compartments. If you want to clear it before adding softener for the next cycle, try topping it up with water until the level is above the maximum mark. This should start the syphon and drain the compartment.
New subscriber here, keep the videos coming…❤️❤️
Thanks Jessica 😀
@@bigtedshome Hi Big Ted, so I’ve tried it and it’s still not dispensing the fabric softener. What else can I do?😭 They gave me an estimate over the phone, 300 dollars. I’d rather get a new washer, this one is 4yrs old…😢 What do you think?
@@Freeworld856 There are a few ideas in this link inthewash.co.uk/washing-machines/washing-machine-isnt-taking-fabric-conditioner/ . If you live in a hard water area, I would be tempted to try the white vinegar solutions. They are quick and cheap and could save you a lot of money. Good luck 🤞
@@bigtedshome Thank you, I’ll give them a try..❤️
Cheers mate
Thanks Bruce 👍
just subbed.... thanks sir.
Thanks 👍
I’m glad it seems so easy but was anyone else repulsed by the mold? 😢
I've cleaned up far more repulsive things than black mould 🙂
Not as bad as a house with mould though as on the Wilson family channel
Hi have a beko wtb740e1 cleaned the dispenser draw and unit but softner still there, replaced dispenser unit checked inlet filter and pipes but the softner is still there.
Try filling the softener compartment with water to above the maximum level marker. This should start the syphon and the compartment should drain. If this works ok, it indicates that problem is with the water supply to the detergent drawer (probably the inlet valve).
Legend!
Thanks 🙂
Hey Ted,
I need some advice, so we bought an aeg 6000 series lavamat washing machine about 2 years ago now and the the fabric softener never drained even once to my knowledge. I checked for mold or anything that could block the water and not use the fabric softener in the end. But there was nothing, still I tried to clean it somewhat still no results. The area where the fabric softener should go don into looks as if I had got the machine yesterday. If you have some advice I would be grateful to you.
Try filling the softener compartment with water to above the maximum level. This should start the syphon and the compartment should drain. If this happens you will know that the problem is with the water supply to the detergent drawer.
It drained without a problem, so we'll have the guys who installed it have a look at it. You are awsome, thanks!
Hello. I did everything you recommended and I still couldn’t get my fabric softener or bleach to dispense. I didn’t have a lot of crud or mold. I called a “repair” man and he ended up replacing my water inlet valve costing me $496.00 part & labor! Does this sound right? Replacing the valve?
I don't know which machine you have or exactly what he replaced but that sounds very expensive to me. This website gives typical washing machine repair costs in USD www.aztecappliance.com/blog/is-it-cheaper-to-repair-or-replace-a-washing-machine
Any advice if we try this and the fabric softener tray STILL won’t drain?
Try filling the softener compartment with water to above the maximum mark. This should start the syphon and drain the compartment. If this works you know that there is no blockage between the drawer and drum and that the problem is with the water supply to the drawer (possibly the inlet valve).
What if the compartment is filling with water but not draining? I've cleaned all mould out and it's worse than before.
Try filling the compartment with water to above the maximum level. This should start the Pythagorean Syphon and empty the compartment.
Thanks for the video. Will there always be water in the conditioner section?
There will normally be a small amount of water left after it flushes away the fabric softener. There shouldn't be more than a few ml though.
Hi, I have the opposite problem with my Samsung washing machine - it dispenses the fabric softner right at the start, together with the detergent. It started doing this after working normally for five years. Any ideas why? The drawer is clean, as are the inlets... Programmed obsolescence?
Sorry, I've not come across this problem. I'll get back to you if I can find out why this is happening.
A quick search brings up this: www.samsung.com/africa_en/support/home-appliances/the-softener-or-bleach-drains-before-start-why-is-this/
Good luck 🙂
I have a brand new washer and the FS is not draining into the washer. Now the FS compartment is full of water...ugh!!!
If it's brand new, contact the manufacturer and get it fixed under warranty.
But the weird thing is, i just got the brand new samsung one.. and it just feels like it doesn't have the fabric softener used in the laundry, it did once or twice but now i have it on "x3" on softener but it's not really there.. we barely did 5-6 laundries on ig
Mine looks different. There's no any mold blockage, yet some fragnent remain there. I know it's probably used, because it's mostly too liquified with water, but still not emptying it.
Try filling the conditioner compartment with water to above the maximum fill level mark. If it drains out then your syphon is working OK.
I reckon if not, then need to change the syphon then:/
@David0898 The syphon is a Pythagorean syphon en.wikipedia.org/wiki/Pythagorean_cup so I doubt that changing the plastic syphon fitting would help. Is it softener or water that's in the tray after the cycle finishes?
@@bigtedshome Water, but a little bit of softener remained there (it's blueish as I use blue softener), it's like only uses a small bit instead of all of it, and the rest remain in the compartment with water filled it.
@@ConsCruptor it sounds like you have a blockage stopping the water from draining. This might help www.whitegoodshelp.co.uk/fabric-softener-compartment-full-of-water/
How about emptying the water from the fabric conditioner feed of a top loader? Thanks!
I'm sorry, I'm not familiar with top loader washers. If it is draining but slowly, I would be tempted to try to flush the outlet through with very hot water as a first option. Top loaders are much more common in the US than here in the UK so I would suggest you have a search through some US forums if the hot water flush doesn't work. Good luck 🤞
@@bigtedshome Thankyou for your swift reply - in messing about with various levers, the whole unit unexpectedly came away and really easily (dumping the water all over the floor but hey that was the point!). It's a brilliant design. So sorted! Barbara
@@revdbsa 😂
love u ted 💖💖💖💖
Thanks Will 🙂
That's not mold that's yeast bacteria. At least that's what an expert told in a public TV show.
Interesting, I thought yeasts were fungi not bacteria.
what of its new washing machine???
@kensabella9003 If the machine is new, it should still be under warranty.
Mee too. You got me.😂
What do I do if it still does not work? All totally clean inside the draw, all holes clean and clear.
There are some ideas here inthewash.co.uk/washing-machines/washing-machine-isnt-taking-fabric-conditioner/ I would be tempted to try either the hot wash or the white vinegar clean (solution 8) first as they are quick and cheap. Good luck 🙂
I’ve done all that and still have the same fault. Any ideas?
@trotsky101 Try filling the compartment with water to above the max level. This should start the syphon and drain the softener. If this works, then there is no blockage between the drawer and the drum so the problem is linked to the water supply to the drawer. It could be an inlet valve (not really a DIY job) or it could be as simple as low pressure due to a twisted/trapped hose. Good luck 🙂
There's is another issue which is a major issue in third world countries when utilizing the newer front load machines in general. And that's the water presure in combination withe the amount of flow from the lack of presure. When one is dependent of the water from a tank on the roof as most third world countries homes are. Gravity pressure and the distants the water has to travel isn't sufficent for the new machines various sensor's.
Having a brand new front loader for the first time, vs an old top load. I had this problem from day one. Installed a booster pump not a normal pump. In which the difference is; It only takes a half horse power booster pump which simply pushes available water from the pipe in which it get supplied. A normal pump which in addition to pushing, needs to be bigger than a half horse power because it sucks the water prior to pushing it.
Make sure to install it as close as possible to the machne, and not available to getting wet from the weather. After installing, make sure to bleed the air out as the instructions state. And then set it to automatic. My machine is some 50 meter's from the tank on my roof which cuts the gravity flow and presure dramatically. I installed the pump some 10 or 12 meter's from my machne, and the issue is no longer an issue.
One more thing is. Any and all of the various soaps and conditionare, are condensed and will be to thick, always either cut there usage by making the solutions 50/50 product and water or simpy utilize what I learned as a child and utilize distilled white vinigar. Cleans your clothes, cleans your machine, eliminates the build up of mold, doesn't need to be mixed with water. A quarter cup for an average size load as detergent works great. Half that amount in the softner works great.
a half horse power booster only pushes available water. A normal one has to be bigger because it also sucks water and then pushes it.
Lots of good information there. Thanks for posting 👍
If you do both of those and it still isn't working then what do you do?
Try checking if the syphon is working. Fill the softener compartment above the maximum marker. This should start the syphon and the liquid should drain out. If this works it would indicate that water isn't being pumped into the drawer. If it doesn't, then you probably have a blockage either in the syphon tube or between the drawer and the drum.
@@bigtedshome sounds silly but how would I remove blockage between drawer and drum
@@charlierice6211 These links might help. I would be tempted to try a washing machine cleaner first. www.espares.co.uk/advice/careandmaintenance/how-to-diagnose-washing-machine-dispenser-and-filling-problems
community.screwfix.com/threads/blocked-pipe-near-soap-drawer-on-lg-washing-machine.188771/
The softener drains in mine but fills water back in. Any ideas ?
It sounds like the syphon is not draining fully. You could test it by topping the water up manually to above the maximum mark. This should start the Pythagorean syphon and it should drain the compartment.
Done all this but I think the pipe that takes the softener to the machine is blocked as could feel with my finger but it's at an angle (beneath the tray, Samsung machine), how can i unclog that please? Tried pouring really hot water through but no joy.
I would be tempted to try pushing something long and fairly flexible (a length of 3 core cable?) into the pipe to see if it is blocked. It will be coated in gunk when you pull it out if it is blocked. You shouldn't touch anything that's live but just to be certain, make sure the machine is unplugged first. Good luck 🙂
@@bigtedshome thanks, yes, I tried a straw firstly (unplugged at wall first) and thick black gunk came out but I don't know if that's a pipe running and if so for how long or is it just a hole that's blocked if that makes sense? Am tempted to strip it down but unsure whether that will be a good idea! Do you know if it just a hole or a pipe? Might push funk further down if it's a pipe? Any ideas how to access it fully? There are two screws on the front of the panel but after unscrewing found they do nothing to access, think it's a fascia panel? Thanks
@@beverleypryor371 The pipe should go from the drawer down into the drum. Don't think you could really damage much if you did push the gunk down. Just disturbing it might be enough to dislodge it and allow you to wash it away with hot water. To access the pipe to strip it down, you will probably need to take the side panel off of the machine.
@@bigtedshome ok thanks for your help
@@beverleypryor371
Hi Beverley, I know this is from 2 weeks ago- but do u have any pipe cleaners (the kind used for arts n crafts?)
My washing machine is 10 days old and it only worked once emptying the fabric softener. All other times the softener remains inside.
This problem should not occur with a brand new machine. If the machine is only 10 days old, it will be under warranty. Contact the company you bought it from, explain the problem and ask them to either fix or replace it.
If this doesn’t work don’t forget to check the water valve.
Thanks for the tip 👍