Fake online reviews: How easily can you buy a reputation? (CBC Marketplace)

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  • @nickhomer40
    @nickhomer40 7 ปีที่แล้ว +1770

    It's really sad that she said 'all with the click of a button' when this guy clearly put a lot of work into this image.

    • @fembot521
      @fembot521 7 ปีที่แล้ว +88

      [Reptillian] nickhomer40 but thats how he did it. Clicking buttons. He didn't actually go out and paint the truck.

    • @Nirrrina
      @Nirrrina 6 ปีที่แล้ว +196

      Actually it was a lot of button clicks.

    • @nelsonta00
      @nelsonta00 6 ปีที่แล้ว +76

      It is more work than she makes it out to be, but I'd say it was probably between 30min to 1 1/2hours for a pro graphic designer to shop the truck and logo. Its just a lot of masking and throwing the bucket in.
      He didn't do that good of a job tbh because the sun rays from the logo doesn't cover the front-side of the truck; the rays just ends at the door.

    • @skunkgaming8290
      @skunkgaming8290 6 ปีที่แล้ว +25

      It wasn’t meant to be taken so personally

    • @radioactivman23
      @radioactivman23 6 ปีที่แล้ว +11

      that part was so cringeworthy!

  • @BurgundyandBlue1111
    @BurgundyandBlue1111 6 ปีที่แล้ว +659

    I wrote a negative review on a Ben and Jerry's ice cream I tried and they gave me a free coupon to apologize and keep my business. They didn't try to hide anything. That's what a good business does.

    • @axer3515
      @axer3515 5 ปีที่แล้ว +103

      so they bribed you?

    • @dw4353
      @dw4353 5 ปีที่แล้ว +26

      axer351 😂

    • @BobSmith-tm2kj
      @BobSmith-tm2kj 5 ปีที่แล้ว +15

      @@axer3515 tbh you could call it bribing, but the person who wrote the review can still leave it up. Sure, it's likely to get you to change it, but it's not direct bribing. If it were contingent on you changing your review? Oh yeah, definitely bribing.

    • @axer3515
      @axer3515 5 ปีที่แล้ว +3

      @@BobSmith-tm2kj I know that. I have had places lots of placers give me free stuff for bad service/product many times. I have also had places give the order free for mistakes.

    • @QubilahHarden
      @QubilahHarden 5 ปีที่แล้ว

      BurgundyandBlue1111 sadly I’ve seen this on Facebook. Most companies, instead of reaching out to the customer privately, they post a generic apology and give you a link to follow. It either has a coupon code or a way to submit a more detailed written explanation of that issue with the promise of it being handled.

  • @tearsofbreaks
    @tearsofbreaks 7 ปีที่แล้ว +307

    I find the negative reviews or those who have less than full start ratings more reliable. Most places have good reviews (and typically too many of them), but the bad reviews let me know whether their mistakes are tolerable. Not all bad reviews are 100% negative either.

    • @jimthehammershapiro557
      @jimthehammershapiro557 7 ปีที่แล้ว +28

      Thing is, most people wont leave a review unless it's bad. Most people wont go out of there way to say somethings good, but the opposite is true, and in many cases that review is worthless because no company is perfect. Also, if you're referring to yelp, that sites a joke. Nothing but hipsters, posers, and wanna be food critics.

    • @socogremlin
      @socogremlin 6 ปีที่แล้ว +5

      Yes, most people won't review unless it's bad. But if you look through a bunch of reviews and they are all saying the same thing, you know it has to be true. Then you decide for yourself. Does the lure of soup dumplings from the only place in town that makes them overcome numerous reviews saying they treat people very poorly and have roaches everywhere?

    • @JoViljarHaugstulen
      @JoViljarHaugstulen 5 ปีที่แล้ว +3

      Like on Steam where there is only thumbs up or down
      Where most Thumbs up are just "great game" "loved it" or something like that while the bad reviews often tell you what they didn't like about the game which is way more useful and helpful to know

    • @troywright359
      @troywright359 4 ปีที่แล้ว +1

      @@socogremlin sometime people review bomb products which really doesn't help

    • @AAA11546
      @AAA11546 4 ปีที่แล้ว

      this is so true

  • @joshunderwood7854
    @joshunderwood7854 8 ปีที่แล้ว +57

    rival companies will give each other bad reviews to try and stomp out the competition

  • @jaredf6540
    @jaredf6540 9 ปีที่แล้ว +187

    I like the way they faked the photo editing by turning on layers and pretending you can manipulate an image with a single click.

    • @stevethea5250
      @stevethea5250 4 ปีที่แล้ว +1

      9:21 review A must be real coz "DEFINATLY"lol

    • @chieppachat9381
      @chieppachat9381 2 ปีที่แล้ว

      I think that they were just trying to show what you can do with editing.

  • @riptide10x60
    @riptide10x60 6 ปีที่แล้ว +67

    I believe that by posing as a doctor, dietician or licensed financial planner she exposed herself to a potential liability lawsuit by anyone that was harmed by the service or product she lied about.

    • @AmazinqCutie
      @AmazinqCutie 6 ปีที่แล้ว +3

      Riptide 10x
      People still buy her lies.

    • @ms.pirate
      @ms.pirate 2 ปีที่แล้ว

      Is she in prison now?

  • @billygtrr34
    @billygtrr34 9 ปีที่แล้ว +109

    This is why I go check the lower scores first and what people didnt like to get a realistic idea and know whats the worst-case scenario

    • @dcergrl
      @dcergrl 8 ปีที่แล้ว

      billygtrr34 Nothing to stop competing businesses from lying.

    • @JBV-vb4dq
      @JBV-vb4dq 8 ปีที่แล้ว +5

      +billygtrr34 what if the competition is paying to create negative reviews?

  • @Red9419
    @Red9419 8 ปีที่แล้ว +261

    lmao. even the editor is looking at "After Effects Tutorial" 4:50

    • @masonfrancisco6445
      @masonfrancisco6445 7 ปีที่แล้ว

      Red cq

    • @masterking4330
      @masterking4330 7 ปีที่แล้ว

      no

    • @Red9419
      @Red9419 7 ปีที่แล้ว

      master king4 ?

    • @adamgrunes3038
      @adamgrunes3038 7 ปีที่แล้ว

      Red I saw that too.😅😅😅

    • @JustLikeSear
      @JustLikeSear 7 ปีที่แล้ว +52

      8 years into after effects and still watching tutorials almost everyday. Everyone does that haha

  • @hughes53cr
    @hughes53cr 8 ปีที่แล้ว +836

    Did this video really get 85 thousand views or did they pay some one?

    • @mumbairay
      @mumbairay 8 ปีที่แล้ว +3

      +Josh Hughes what a waste of taxpayer $ Call it "Childish attack on the marketplace that you were forced to pay for"

    • @harski2006
      @harski2006 8 ปีที่แล้ว +43

      +Josh Hughes Did u really get 98 likes or did u pay some1 to like you...? ;o

    • @lpsandagfun5426
      @lpsandagfun5426 8 ปีที่แล้ว +5

      +Josh Hughes no, all of us Canadians did it.

    • @DjStiv3
      @DjStiv3 8 ปีที่แล้ว +3

      +Josh Hughes doubled in 6 months lol

    • @lugh5210
      @lugh5210 8 ปีที่แล้ว +12

      +Josh Hughes I can't even trust my shadow man...

  • @tmhedgehog7813
    @tmhedgehog7813 8 ปีที่แล้ว +25

    This is why you go straight to the negative reviews and read them, if they're minor gripes or trolls, then it should be fine.

    • @tmhedgehog7813
      @tmhedgehog7813 8 ปีที่แล้ว

      ***** Well, those ones tend to be very, very obvious!

  • @WilliamDeanPlumbing
    @WilliamDeanPlumbing 9 ปีที่แล้ว +75

    As a business owner I really hate this... I wish these people could get into trouble or sued for this fake shit.

  • @MrBeard17
    @MrBeard17 9 ปีที่แล้ว +219

    I had to pause at 6 mins to go make a grilled cheese ...

  • @Dcook85
    @Dcook85 8 ปีที่แล้ว +30

    What's usually the most suspicious is when you see equal 1 star to 5 star ratios or worse. All around the same posting date/time. There's no way the product/service can be that terrible AND that good at the same time.

  • @asdfghjkl36958
    @asdfghjkl36958 9 ปีที่แล้ว +57

    I read fake reviews for a dentist and got bad braces, so now my teeth and jaw are in really bad shape. This was a really expensive lesson for me.

    • @Maria.9094
      @Maria.9094 6 ปีที่แล้ว +7

      Marco C i had a similar experience with a dentist. Dont trust all those positive reviews online. Word of mouth or recommendations from friends or family is the way to go

    • @werefrogofassyria6609
      @werefrogofassyria6609 5 ปีที่แล้ว +2

      @Cavsome maybe that's due to the pending malpractice litigation.

  • @1234567890qwertyu68
    @1234567890qwertyu68 8 ปีที่แล้ว +85

    If only my ex had a review site.
    Life would have been great right now.

    • @AmazinqCutie
      @AmazinqCutie 6 ปีที่แล้ว

      alejo
      ratemyex.com 😂

    • @craigbrian
      @craigbrian 5 ปีที่แล้ว +2

      Next season on Black Mirror rateYourEx dot com

    • @stevethea5250
      @stevethea5250 4 ปีที่แล้ว

      @@AmazinqCutie 9:21

  • @AlexMckillmore
    @AlexMckillmore 8 ปีที่แล้ว +99

    I usually never read 5* reviews as I assume most of them are shills. Mostly I'll read a bunch of 3* and 4* reviews to help form my opinion. I'll also read any 1* reviews.

    • @AzalofForossa
      @AzalofForossa 8 ปีที่แล้ว +15

      Alex Mckillmore 2-3 star reviews are what I look out for, now, 5 star reviews do happen.
      But don't look at 1 star reviews, because half the time, it's just customers crying because something got broken during shipping, or a game doesn't run on their OS, and they hurt the companies review reputation for no reason.

    • @technologyproductions-ye3px
      @technologyproductions-ye3px 5 ปีที่แล้ว +2

      Azal no they don't it's their right to complain the customer is always right.

    • @triparadox.c
      @triparadox.c 5 ปีที่แล้ว +3

      I usually give 4 stars for any decent stores or businesses. I rarely give 5, and if that happen, something special must have happened or the quality is just, the best at the city. I also rarely give 1 star rating, unless everything's literally off the track. Rude service, barely answers any questions I have, don't have the spirit to do the work, indecent quality of work.

    • @chieppachat9381
      @chieppachat9381 2 ปีที่แล้ว

      @@technologyproductions-ye3px Walmart told me that and I can confirm costumers don’t know how to read nor find prices.

  • @lostlong62
    @lostlong62 8 ปีที่แล้ว +40

    This is why you should ask friends/family before the Internet.

    • @jimhowes2983
      @jimhowes2983 4 ปีที่แล้ว +3

      That's who wrote the reviews for my business. Disowned my sister when she gave me 2 stars

  • @roachtoasties
    @roachtoasties 6 ปีที่แล้ว +30

    I also don't trust Yelp I've had the same experience with their reviews. Out of curiosity, I once checked restaurants that haven't opened yet in a local mall and they already had positive Yelp reviews. The owners were already at work posting great reviews of themselves.

  • @kviaak7979
    @kviaak7979 8 ปีที่แล้ว +250

    They forgot the orange wheels from rest of the pics :#

    • @maitdavis9006
      @maitdavis9006 8 ปีที่แล้ว +8

      Ikr

    • @hotroddaddy-et4xg
      @hotroddaddy-et4xg 6 ปีที่แล้ว +7

      stuck out to me too

    • @Wiiplay123
      @Wiiplay123 6 ปีที่แล้ว +11

      Same, just doesn't look as good without the orange wheels.

    • @ihatesignupsgrrrrrrr
      @ihatesignupsgrrrrrrr 5 ปีที่แล้ว +3

      I hope their graphic designer gets fired for that!!! AWFUL.

    • @stevethea5250
      @stevethea5250 4 ปีที่แล้ว +1

      @@maitdavis9006 stamp

  • @poksi360
    @poksi360 8 ปีที่แล้ว +88

    I ate there yesterday.

  • @ECSR-fj1gw
    @ECSR-fj1gw 4 ปีที่แล้ว +5

    I was looking for a new dentist so I decided to read reviews of a few of them before making a decision. I chose the one that had the best reviews and went to my appointment. He was everything they described on the review sites. His staff also sents you a text after every appointment with a link to three different review sites so you can leave a review if you want. That's how confident he is that he is doing a great job.

  • @shadows4419
    @shadows4419 4 ปีที่แล้ว +11

    Although I don’t live in Canada I always watch your shows which I find very insightful and helpful. Thank you for all the hard work you put in your shows to make consumers more aware and safe.

  • @nokah6511
    @nokah6511 8 ปีที่แล้ว +78

    Ah, a true editor is defined at 4:54 where we can clearly see he has Adobe After effects tutorial bookmarked. Don't blame him though, AE is quite the tricky one.

    • @Xershade
      @Xershade 5 ปีที่แล้ว +8

      I constantly have books and websites open for things I work on, even if I know what I'm doing. It helps in case you need a quick reference, or want to check something, or want to compare it to someone else's work/idea.

  • @MeepMeep88
    @MeepMeep88 8 ปีที่แล้ว +158

    There's a TRICK to read the TRUE comments and not the fakes
    IGNORE the 5 stars: These are the people who no matter what, likes the product/service even if the product has some faults.
    IGNORE the 1 stars: These are the people who hate the product/service no matter.
    The only reviews or ratings that are important are 2-4 stars.
    Also IGNORE the reviews that are long as fawk. No average person is THAT obsessed with a product NOR do they have time to write such long essays for JUST a review.... UNLESS it's their job to do that which means those are the people who were hired to give 5/5 ratings. Hopefully that made sense
    But seriuosly, they should make this illegal. Such false advertisement

    • @fricktastic8294
      @fricktastic8294 8 ปีที่แล้ว

      I read a guys comment who had a ocarina and he strapped that shit and asked a girl out to prom while singing the song of time

    • @y.hijjawi
      @y.hijjawi 8 ปีที่แล้ว +1

      Read the 3 stars.

    • @MeepMeep88
      @MeepMeep88 8 ปีที่แล้ว +11

      TheCyberQuake There's not a lot of people like you. Logically speaking, you are the minority.
      Ofcourse there are exceptions. A 5 star review who posts their cons is definitely a readable review.
      But in my definition a 5 star product is one with no flaws and is PERFECT. It's almost impossible to give a product 5/5 stars but it happens once in a blue moon :).
      So with that definition if you're posting cons about a product, it should be at most 4 stars (to me). But we all got different definitions of what a 5 star product is.

    • @nambinhvu
      @nambinhvu 8 ปีที่แล้ว +10

      I run my own computer repair business and have over 100 reviews, all 5 star, so what reviews will you read, or would you just pass up my excellent service altogether? :P

    • @GamersCharisma
      @GamersCharisma 8 ปีที่แล้ว +9

      nambinhvu Yeah some products/services are actually so good they don't get 3 star reviews. Hard to believe, but I've actually bought a product like that and agreed it was a very good product.

  • @itsmrsbossyyupimback4011
    @itsmrsbossyyupimback4011 3 ปีที่แล้ว +4

    My husband had called an AC repair company because of their all 5 star reviews. When they came out to fix our central air, the guy tried to rip us off for $5k. He was in the backyard for less than 15 minutes, just to come back in to tell us our entire unit needed to be replaced. We called a 2nd company, the guy took 20 minutes to fix our central air and only charged us $180. Be very weary at all 5 star reviews -- especially if they're most recent reviews was from 5 year's ago! Which was the case of the 1st Ac repair company that came out. Had my husband realized they didn't have any recent reviews, he would've known to slowly back away.

  • @jaywang7336
    @jaywang7336 8 ปีที่แล้ว +343

    Who makes a video testimonial for a food truck anyways lol

    • @nonya566
      @nonya566 8 ปีที่แล้ว +28

      I love this comment. She sounded like she was ready to sell the product next.

    • @rob-karenkennedy-parker3166
      @rob-karenkennedy-parker3166 6 ปีที่แล้ว +1

      No doubt.

    • @LynRuiz
      @LynRuiz 6 ปีที่แล้ว +2

      In NC food trucks are popular.

    • @Apples0R0Good
      @Apples0R0Good 5 ปีที่แล้ว +14

      Who'd STILL make a video testimonial? Who'd make a video testimonial for ANY store or brand without it being paid??

    • @islandbreezy441
      @islandbreezy441 5 ปีที่แล้ว +2

      Most reviews are faked. It happens all the time. Many foolish people out there, and they so "doopily" believe everything they see online.
      Some unknown persons approves or disapproves a product and they believe every word as if it's the gospel truth.

  • @AnOriginalYouTuber
    @AnOriginalYouTuber 6 ปีที่แล้ว +21

    They should do some shows in the US. We have plenty of these bottom feeder white collar crimes.

    • @thatdudeeddie1
      @thatdudeeddie1 4 ปีที่แล้ว

      It's called dateline and crime watchers. They always exposing people!

  • @figgledoi
    @figgledoi 8 ปีที่แล้ว +12

    I already disregard all positive reviews. What could you possibly learn from someone who doesn't think theres anything wrong with the product? The only problem is companies are getting smarter and starting to write as good of a bad review as they can.

  • @kansascityshuffle4141
    @kansascityshuffle4141 9 ปีที่แล้ว +14

    These videos deserve more views.

  • @advancedburrito1907
    @advancedburrito1907 7 ปีที่แล้ว +379

    damn they just ruined those two girls careers 😂

    • @Thegoatt84
      @Thegoatt84 7 ปีที่แล้ว +150

      careers? Lol, those women are fraudsters!

    • @bpavilion8994
      @bpavilion8994 6 ปีที่แล้ว +14

      @Advanced Burrito Well actually, this was probably really good advertisement for them. Because how many young people actually watch the news? Older people watch the news more so, but probably do less shopping online than younger people.

    • @Maria.9094
      @Maria.9094 6 ปีที่แล้ว +13

      Advanced Burrito Careers? PLEASE. Those women are complete frauds and con artists. They deserve to be exposed.

    • @TwistedLyfofTV
      @TwistedLyfofTV 6 ปีที่แล้ว +7

      Kevin J the people who hire them are the frauds.

    • @snow-rm3jx
      @snow-rm3jx 5 ปีที่แล้ว +5

      Advanced Burrito I feel that they got free advertisement.

  • @marks6663
    @marks6663 6 ปีที่แล้ว +2

    I was just browsing TH-cam and I came across this program. It really opened my eyes to the deception. The presenters were friendly and honest and really helped me understand the widespread problem. After watching Marketplace, I felt like I had a better grasp of just how deep the rabbit hole goes. I will definitely watch this program again and recommend it to my friends.
    Thanks Marketplace!

  • @warywolfen
    @warywolfen 9 ปีที่แล้ว +45

    I think one indicator of whether a review is valid can be found in the wording. Note that the vast majority of posts on TH-cam, as well as most e-mail messages, contain absolutely atrocious grammar and spelling. It's an unfortunate fact that most people today are either totally incompetent writers, or they just don't care, and don't proof-read what they write. On the other hand, people who write fake reviews have made writing their profession, so they're good at it. Therefore, I think that if a review is poorly written, it's probably real! That doesn't mean that correct grammar and spelling indicate a fake....there are STILL a few of us (like ME!) around who know how to write.

    • @2424Goldie
      @2424Goldie 9 ปีที่แล้ว +1

      And me! Lol

    • @johntechwriter
      @johntechwriter 8 ปีที่แล้ว +11

      Trust a review because it's badly written? That's as dumb as entering two spaces after a period.

    • @lenitaa7938
      @lenitaa7938 6 ปีที่แล้ว +4

      John Techwriter 'Two spaces after a period' was a Standard some years back!

    • @ancamg
      @ancamg 6 ปีที่แล้ว +4

      Well, many people writing online messages, may use English as a second language, like myself. So, there are may reasons beyond grammar mistakes.

    • @agentv1240
      @agentv1240 5 ปีที่แล้ว

      I am a great writer and make sure that both the positive and negative side of my experiences are noted in the review.

  • @havanablox
    @havanablox 7 ปีที่แล้ว +20

    Who uses Yelp anyway?
    I just go to a restaurant and dont give a f about the stars

  • @Matoaka01
    @Matoaka01 7 ปีที่แล้ว +34

    I trust the bad ones... Not sooo much the good ones. Like, there is no reason to lie about the bad stuff.

    • @lenitaa7938
      @lenitaa7938 6 ปีที่แล้ว +9

      Anastasiya Hoefflinger Well, there is if one is getting back at being rebuffed for a date, or a broken relationship with someone working there!

    • @rob-karenkennedy-parker3166
      @rob-karenkennedy-parker3166 6 ปีที่แล้ว +16

      Yes there is if you want to ruin someone's business or reputation.

    • @richardvargus7443
      @richardvargus7443 6 ปีที่แล้ว +2

      I lie all the time. If i dont like the way the staff treats me i just say whatever i want cockroaches etc etc i just dont want them to have business because they seemed to not care about me. Any business with employees that dont care get a bad review from me.

    • @ArtVandelayOfficial
      @ArtVandelayOfficial 5 ปีที่แล้ว

      Anastasiya Hoefflinger competitor companies

    • @donjuan3182
      @donjuan3182 5 ปีที่แล้ว +4

      @@richardvargus7443 actual scumbag

  • @yeon723
    @yeon723 8 ปีที่แล้ว +10

    I get the point they are making, but creating a website, decking out the truck, and using all the advertising that they did on this video are generally things that cost quite a bit for businesses. Any startup business that can cover all those things I'd assume would start off pretty well

  • @Lunatic108
    @Lunatic108 5 ปีที่แล้ว +6

    "After Effects Tutorial" seems like the Design Department works like every other part of IT :D

  • @SeahorseWorkshop
    @SeahorseWorkshop 8 ปีที่แล้ว +7

    Wow. This is eye opening. Tks for this. Good work Marketplace. U guys are awesome.

  • @wagonfixin
    @wagonfixin 9 ปีที่แล้ว +69

    Steam reviews can't be placed unless you have and have played the game or app

    • @Poodleinacan
      @Poodleinacan 8 ปีที่แล้ว +17

      Still doesn't remove the facts that there are troll reviews and retards giving a good quote just because the game has achievements or cards... And retards making shit Greenlight games and Unity Store Asset flips be accepted on Steam.

    • @briannaharter4411
      @briannaharter4411 8 ปีที่แล้ว +1

      actually steam also has something in place for reviews like troll and retards which is the averager.if a score out of no where is to high or to low it may be removed for the best accurate score possible.

    • @Poodleinacan
      @Poodleinacan 8 ปีที่แล้ว

      Brianna Harter The problems is that it doesn't work.

    • @briannaharter4411
      @briannaharter4411 8 ปีที่แล้ว

      well still better then most systems.it just relies on more evened out reviews.but it's no prefect system by any means.

    • @AzalofForossa
      @AzalofForossa 8 ปีที่แล้ว +1

      theshadowsniper5 only like .2-.5 an hour, not hard to make a bot play the game for half an hour.

  • @lolsassyvloggames3136
    @lolsassyvloggames3136 8 ปีที่แล้ว +19

    that logo better be a vector

  • @JurijFedorov
    @JurijFedorov 5 ปีที่แล้ว

    Wow, great video. I really enjoyed my time here on this channel. The journalists were joking around with me and I had lots of fun.

  • @BraydenN55
    @BraydenN55 7 ปีที่แล้ว +58

    The photo shop on the truck doesn't even look real lol

  • @micropela3039
    @micropela3039 8 ปีที่แล้ว +126

    That moment when you finish watching the video and question the video itself.
    What if they paid for their views? Their subcpscribers? Are the deceptors the ones accusing the deceptions ?! What is going on D:

    • @ImplosiveCatt
      @ImplosiveCatt 7 ปีที่แล้ว +3

      What if you're paid for...whatever? lol

    • @Inspireflyer
      @Inspireflyer 7 ปีที่แล้ว +16

      You are now entering the Twilight Zone.

    • @Nathanrayferguson
      @Nathanrayferguson 7 ปีที่แล้ว +1

      Kaepora Gaebora dodudodudo

    • @reda29100
      @reda29100 5 ปีที่แล้ว +4

      That is a question you should always ask; are they genuine in seeking the truth? or they only want some views or degrade some companies for the benefit of others? A genuine question there is, as a rational human being, how can I be so sure your word is right? The question said before, are they genuine in seeking the truth? Whose side is gonna benefit from this, or suffer from this? When someone accuses drugs, is he really against drugs? Or he is only suggesting cigarettes are the left option there. Take FB issue there; not the privacy, if FB was accused and not innocent of the American elections, someone was trying to inflict idea changing. When someone is being too nice even though you don't know him personally, is he doing it for who he is? Or trying to butter up (CBS in India) you to monopolize you to his offers.
      Do you want to be shocked? Recycling waste might not be as green as you thought; if companies were genuine, they should have used green materials in the beginning, AND NOT using what is harming the environment in the first place and then recycling it to clean it up.

  • @QiuyuanChenRyan916
    @QiuyuanChenRyan916 8 ปีที่แล้ว +44

    My review looks more like a lab report. Con, Pro and conclusion with some data if available.

    • @jayshah3582
      @jayshah3582 4 ปีที่แล้ว +3

      I need review for my business , how much do you charge?

    • @remedy....9040
      @remedy....9040 2 ปีที่แล้ว

      Right that's how it should be... Strictly facts...

  • @Imperaros
    @Imperaros 8 ปีที่แล้ว +23

    if you know advanced body language you will see all the signals 'san pan' gives to show she is lying!, shaking head when making a seemingly correct statement, also turning her head when making a statement instead of looking straight on. lots of blinking, eyebrows lifting too high and animated when making a statement. look up some videos on how to spot a liar and on body language and you will se what i mean

  • @AleemVisram
    @AleemVisram 9 ปีที่แล้ว +4

    Amazing documentary exposing the BIG problem with validating legitimacy with online reviews, I am going to share this with my students from my social media class at the Schulich School of Business

    • @pdes_
      @pdes_ 9 ปีที่แล้ว

      ***** uh.... why?

  • @Caleb.Stillwell
    @Caleb.Stillwell 8 ปีที่แล้ว +8

    I love the "Fake" website!! Looks real enough, the graphics on the truck are spot on and the pictures of the grilled cheeses are awesome!!
    The video cracked me up to. The sandwich that she made was nothing special at all and she made it seem like it was the best thing sense Cheese Wiz!

  • @doctoragloria
    @doctoragloria 5 ปีที่แล้ว

    Never ever imagined this🙀. Holy cow! Thank you CBC!!!

  • @NonnofYobiznes
    @NonnofYobiznes 8 ปีที่แล้ว +15

    Thumbs up to this vid. This message is totally not from Bangladesh.

  • @papalareis4389
    @papalareis4389 7 ปีที่แล้ว +31

    And this is why amazon has that verified purchase thing.

    • @grasmaaiersargon
      @grasmaaiersargon 4 ปีที่แล้ว +8

      Sellers give a full refund on exchange for a good review

    • @Rocpacci
      @Rocpacci 3 ปีที่แล้ว +5

      I ordered a phone case and there was an insert that said if I gave a 5 star review I could get a free gift they also wrote to not say anything about the offer

    • @remedy....9040
      @remedy....9040 2 ปีที่แล้ว

      I've never gotten that & I order often so that's not every seller or their practice.

  • @genmasaotome3503
    @genmasaotome3503 7 ปีที่แล้ว +3

    I love love love this show.

  • @josephagentaraiza713
    @josephagentaraiza713 4 ปีที่แล้ว

    Hello from Houston Texas.......LOVE CBC Marketplace Stories, Thank for SHARING Erica!!!

  • @FAINTEN17
    @FAINTEN17 9 ปีที่แล้ว +12

    i don't check reviews if I'm going to a restaurant i will pass by that restaurant and see the expression of people coming out. I like to try new things if i see a restaurant with a good amount of people i think it would have to make seem like a good restaurant. But for other things like key smiths do not used reviews mostly all key smith are terrible but go to real key shops. i guess my mind is just used to knowing the different of bs and real.

    • @Dj992Music
      @Dj992Music 8 ปีที่แล้ว +3

      FAINTEN17 When you're about to blow thousands of dollars on a holiday overseas, it's a good idea to look at reviews on hotels and flights etc... You cant exactly just walk past

  • @laurahardy9420
    @laurahardy9420 3 ปีที่แล้ว +6

    I bet that if you can pay people to write a glowing review of your buisness, you can also pay them to trash rival businesses. That would be incredibly damaging

  • @mpopmposa
    @mpopmposa 8 ปีที่แล้ว +8

    that why I only read the negative ones as those are more likely to be true

  • @1127snowbunny1127
    @1127snowbunny1127 6 ปีที่แล้ว +3

    I always ask my friends about a places and listen to what they say.If you are visiting a new place ask a local. I don't mind if you ask me about a place to eat, visit or stay. If you stop by my city.

  • @APZ2187
    @APZ2187 8 ปีที่แล้ว +28

    118,264 views but only 767 likes

    • @murk959
      @murk959 5 ปีที่แล้ว

      Not everyone replied or likes

  • @BrianNaeem
    @BrianNaeem 8 ปีที่แล้ว +10

    lol when she said hay google it activated my phone!!

    • @sarahsnyder882
      @sarahsnyder882 8 ปีที่แล้ว

      Iv had that happen to me.. But it was something close to hay Siri..... And then she messed up the TH-cam video I was watching.... :(

  • @cooltjh4
    @cooltjh4 8 ปีที่แล้ว +7

    alot of ways i can tell a review is fake is if its 5 stars, extremely good grammar, and no negative comments about the thing they are talking about.

  • @ScottCopemanGB
    @ScottCopemanGB 8 ปีที่แล้ว

    I am happy that you are letting people Know,I just find it hard to beleive that people don't allready know about these kind of thing's.Even the news and other advertisements are mostly fiction.

  • @anselminos5238
    @anselminos5238 5 ปีที่แล้ว

    its always a great thing to compare those reviews to actual marketing from a company, theyre quite similar

  • @fellow111411
    @fellow111411 8 ปีที่แล้ว +5

    That is why I only check those negative ones.

    • @ShivamSharma1
      @ShivamSharma1 8 ปีที่แล้ว +2

      +fellow111411 people can do that for revenge too what if food was really tasty :p

    • @nonya566
      @nonya566 8 ปีที่แล้ว

      +Shivam Sharma Conspiracy theories... Dun Dun duhhh.

  • @smurfysmurfmess6942
    @smurfysmurfmess6942 5 ปีที่แล้ว +3

    The feel when you realize this is a YELP advertisement.

  • @Talmorne
    @Talmorne 4 ปีที่แล้ว +2

    This is why I tend to check between 1-3 star reviews first, with maybe 4 star ones if they look promising, most people I know don't just give out 5 star reviews even if they really love a place so I always question the 5 star ones, the 1-3 stars are more likely to be honest reviews

  • @chrisgast
    @chrisgast 7 ปีที่แล้ว +2

    For all the consumers know, it's the companies themselves that are either praising themselves or bashing the other.

  • @awesomegwen92
    @awesomegwen92 8 ปีที่แล้ว +51

    at 0:20 to 0:29 bad acting....

    • @alexolivera7899
      @alexolivera7899 8 ปีที่แล้ว +2

      Wait that was supposed to look real?!😂😂

    • @Toysourboy
      @Toysourboy 8 ปีที่แล้ว

      xD

    • @TheOringinalBumber
      @TheOringinalBumber 6 ปีที่แล้ว +11

      kind of seemed like the start of a porno

    • @timmy1712
      @timmy1712 6 ปีที่แล้ว +2

      at 0:00 to 22:20 bad acting....

  • @iordachenicolaev
    @iordachenicolaev 8 ปีที่แล้ว +10

    Always look at the complaints. Complaints are made by real people. Some are morons but some are decent people with real complaints.

  • @dpreeper
    @dpreeper 7 ปีที่แล้ว

    This made me realize that yelp would likely think I'm a robot. (But, of course, it's impossible for them to be completely accurate.) I often accompany my review with a relevant story and tend to be enthusiastic with praise. If I love it, I don't feel the need to say what I don't like about it...unless that also made an impact, rather than being just a side-note. And, by the way, as a recent CBC News subscriber, I love Marketplace! Great and eye-opening stories!!

  • @jophima4564
    @jophima4564 4 ปีที่แล้ว +1

    In my opinion negative reviews are the best source of valuable info. Companies only buy positive reviews (obviously), so negative reviews have a higher probability of being real.

  • @shoushikochou
    @shoushikochou 7 ปีที่แล้ว +13

    i wish they gave a shot of the a and b reviews

  • @rehabjoebuffet9892
    @rehabjoebuffet9892 6 ปีที่แล้ว +28

    CBS probably killed that sand ladies little career lol

  • @LUCKO2022
    @LUCKO2022 8 ปีที่แล้ว +1

    Pity I trust no one. I make up my own mind, I never read reviews of anything, EVER.
    I could care less what someone else's opinion is. My mind is not easily manipulated.

  • @HackYourHealth
    @HackYourHealth 5 ปีที่แล้ว

    Wow! Hadn't thought about this before, but it does explain why there are places I've been that were clearly sketchy, with very good reviews...I'll be more critical in the future

  • @troywright359
    @troywright359 4 ปีที่แล้ว +4

    Tom: "i'm gonna get rid of the window..."
    Erica: "just gone"
    Tom: "Straighten it out a little bit..."
    Erica: "ah so much better!"
    Tom: "Put on social media branding..."
    Erica: "Just like that!"
    Tom: "Add the logo.."
    Erica: "ahh that looks great!"
    Tom"......I really would prefer it if you didn't talk any more."

  • @thedmacc7492
    @thedmacc7492 8 ปีที่แล้ว +7

    He had an after effects tutorial video open. Did they pay the guy to be their "graphics department"?

    • @whatisdisshit
      @whatisdisshit 8 ปีที่แล้ว

      we all gotta learn someway

  • @swinde
    @swinde 6 ปีที่แล้ว

    Competitors also post phony reviews on products as well. Some sites try to confirm whether the product was bought from them, but they can still buy the product and post a bogus review. In many cases a product will have a positive review even when they had to reorder the product for a defect, and they state how excellent the service was, and others would complain that the service was bad.

  • @stephanieanderson1701
    @stephanieanderson1701 6 ปีที่แล้ว +2

    Having waited tables with the goal of waiting tables, I have seen many things that unscrupulous ladder climbers do. I don't review restaurants online and don't intend to but I do analyse the reviews and provide feedback.
    Its common among poorly or abusively managed premises to see staff use the online rating systems to have friends and acquaintances write positive reviews about their performance.Who do attend the venue. These reviews are easy to spot as although they don't rate everything as perfect they will use words like "amazing" "bespoke" etc and it's common they mention how unusually well they were received or greeted. Quality restaurants don't need to anyone do this on their behalf..
    These places have people in the middle who have convinced themselves their negative reviews don't reflect their service. They think negative reviews are coming from "enemies". This is mainly because as well as positive reviews their Tactics also include submitting negative reviews/ complaints internally/externally to cover up their misdemeanors. Which I have seen done for a range of things escalating from, abuse of company policy, stealing staff tips, drug dealing sexual harassment/abuse in which involvement of police becomes necessary.

    • @kendragrant1301
      @kendragrant1301 6 ปีที่แล้ว

      When they think hack your social accounts and think your entire comments is there for them.

  • @JDMricist
    @JDMricist 8 ปีที่แล้ว +3

    So you got rid of the window, then put it back..?

  • @GaryLancaster083
    @GaryLancaster083 7 ปีที่แล้ว +3

    Did they use microsoft paint to make that logo?

  • @JodianGaming
    @JodianGaming 8 ปีที่แล้ว

    This is why I always check the NEGATIVE reviews, and won't trust any review website that doesn't show them.

  • @00buck80
    @00buck80 4 ปีที่แล้ว

    Excellent journalism thank you

  • @cloudnaeris2672
    @cloudnaeris2672 8 ปีที่แล้ว +4

    i only look at bad reviews no reason to ever look at a 5 stars over a 1 stars

  • @SunHillsStudents
    @SunHillsStudents 8 ปีที่แล้ว +3

    How is this any different then tv commercials? for decades we have watched fake testimonies, infomercials, and actors that tell us theirs is the best product. We are the consumer, it's up to us to use our head and make intelligent decisions. Greed will always drive people to deception, and our search for happiness will buy into it blindly.

  • @aseriouslollygagger5734
    @aseriouslollygagger5734 6 ปีที่แล้ว

    We have a small local business and our main competition is a large corporation. We noticed that some of their reviews seemed to have been suspicious. For our small company trying to depend on real reviews, it hurts our business. We have no intention of cheating on our positive reviews and as you know most people like to go online to leave negative comments. Many of our clients come to us from ther office complaining about their business practices and yet they have oddly glowing reviews all left within a couple of months pushing the negative reviews down the list. Doesn't seem very fair when you're playing by the rules and being lawful but large company's are able to fund the fabrication of positive reviews. Just one more way that large corporations drive out the small family owned businesses. We will continue to offer our quality services with honesty and integrity because that's how we like to win over our clients.

  • @robsanty
    @robsanty 3 ปีที่แล้ว

    Market Place . . . you are a God sent !

  • @cognacmuzik5634
    @cognacmuzik5634 4 ปีที่แล้ว +6

    Review : Cheesed off employees Don’t Wear 🧤... 👩🏼‍🍳 ... 🤦🏽‍♂️

  • @melodicspeed
    @melodicspeed 9 ปีที่แล้ว +6

    It seems to be that in CANADA there is fewer CRIME than in USA, yes, les crime done by people, but more crime done by companies.

  • @fkoff6301
    @fkoff6301 6 ปีที่แล้ว

    *Does anyone know where I can find that video which showed that someone Edited that someones review from this video clip? ...Bcz it didnt appear amongst the others that I found.*

  • @fordentistry1297
    @fordentistry1297 8 ปีที่แล้ว

    It is utter shame that universities of Canada depends on reference letters for the admissions of the candidate to professional training courses.
    Anybody with good official contacts get reference letter from recognized professional and then the candidate is considered worth for a seat, which in reality may be not.
    Biased teachers, professors and employers are in the position to dictate the selection criteria.
    Admission to reputed universities should avoid using references. Selection criteria has to be dependent on previous academic records, work experiences and relevant pre- written tests for the job/admissions.
    Some pre-written test are ridiculous, in the way, they are off topic.

  • @TheAeraeck
    @TheAeraeck 8 ปีที่แล้ว +4

    what even is google+ ?

  • @PaulJackino
    @PaulJackino 9 ปีที่แล้ว +3

    The logo is very Southpark style

  • @LeoQKepler
    @LeoQKepler 5 ปีที่แล้ว

    The best show I ever watched

  • @littledancingfawn
    @littledancingfawn 4 ปีที่แล้ว +1

    My husband and I have a watch business. We have busted our bums to keep all our reviews positive. If a negative review come in we would do whatever it takes to make the costumer happy. We’ve given watches away almost. We have about 3500 reviews all positive.
    So people need to understand that they’re honest SMALL companies trying to make people happy with the products we sell.
    Not everyone is trying to scam you!

  • @TomLouwell
    @TomLouwell 8 ปีที่แล้ว +5

    4:51 This guy watch Adobe After Effects tutorial on TH-cam..

  • @nathandeneault5778
    @nathandeneault5778 9 ปีที่แล้ว +3

    Facebook reviews, or "likes" is the same way...

  • @cificare2184
    @cificare2184 3 ปีที่แล้ว +1

    I ignore 5* 4* and 1* reviews. I want to know WHY the reviewer was dissatisfied.
    I was also offered a gift card to change a negative review. After they contacted me several times I reported them to Amazon.

  • @evanlandry7271
    @evanlandry7271 7 ปีที่แล้ว

    I like how when I tried review skeptic and used the last review as a test, it said it was truthful...

  • @OatmealDonk
    @OatmealDonk 8 ปีที่แล้ว +3

    "reviews on sites like yelp, Google+ and..." Google+ is a social media network, I think you mean Google maps :3

  • @itsdimitriymedvedyev
    @itsdimitriymedvedyev 6 ปีที่แล้ว +3

    i guess ill have to live in Antarctica now after all these videos

  • @ninacarranza5189
    @ninacarranza5189 5 ปีที่แล้ว

    Excellent information.

  • @nicolio7539
    @nicolio7539 4 ปีที่แล้ว +1

    Whenever I look at reviews, and I see 5 negative ones, even if the good ones outnumber the bad ones, I’m not trusting anyone related with that place/product.