I bought my empreinte speedy 25 in 2013 and just realized it has glazing issues. Check your strap and handle, i brought it to LV and they gave me about $3000 in credit to get another bag. They give you the current value of the bag.
Hi Tabby! I have this exact bag! And the glazing on my strap was also denting and melting. Mine is not quite 5 years old so I wasn't sure what LV would do for me but I took it in anyway. The SA was so sweet and asked if I had any problems with the purse or just the strap. At that moment I thought it was just the strap... Turns out my handles are cracking too! 😳😥 So she said she's going to see if they'll send me a new strap but she's 85% sure they are going to deem my whole purse as defective and if that's the case I can exchange it for a whole new purse of the same value. I was glad they would replace the purse but I'm sad that I won't be able to get the exact purse. Thank you for doing this video as it's the only I've watched (so far) about this purse being defective.
Jodi Smith oh girl, we are having the same issue. I love this bag so much.. I hesitate to go back and exchange it for another bag. It has crossed my mind. What ended up happening with yours?
@@TabbyViolet So they were able to order me another strap and I finally picked it up today! 🤗 While there, I asked about the cracking on my handles then...thinking since it wasn't an issue to get another strap, they can fix the handles. The same sweet SA, this time told me... Oh that's a wear and tear issue, so they can reglaze it but it will cost you. I was thinking WHAAAAAAAAAAAAT?!?! You just replaced the strap for free because of craftsmanship but now the cracking on my handles is wear and tear? Stop🤚. I said how? It's the same purse? Shouldn't it be the same issues as the straps? She said because it's cracks and not "melting" and it's almost 5 years old, it's wear and tear. I said, so it's the quality of Louis Vuitton to sell a bag that is almost $3000 that will crack in less than 5 years of use... And NOT everyday use mind you, as I have other purses, and due to the glazing issue on the strap, I hadn't used the purse in over a year! So then all of a sudden, customer service changed... And she became almost dismissive of me. I said well if this is the quality LV stands by, I doubt I'll ever buy another leather product or any product from LV again. So she went "off" again to "check on things"... Left me there...helped another customer (while still "helping" me)... then came back and said... Well I can send it off and see what they say. I said... Do you see this? And pointed to the cracks AND DENTING on the handles and said... What is this? And she said... Cracks and dents. I said yes, there are dents as well. So she then she softened up a bit and said... I'll send it in... And after their inspection they'll know if it's in fact a wear and tear issue (which means I'll have to pay for the reglazing) or craftsmanship issue. If the latter they will either fix it for free (which is what I am hoping they will do) or deem the whole purse defective and I can pick out another purse of the same value. To top it all off, I had to take my 6 key ring holder in AGAIN. The first time, it was not even 6 months old and the glazing was popping off the canvas.... They gave me no problems and fixed it. I got it back and not even 3-4 months later, it's doing the SAME THING AGAIN! This time she said it's my fault because I shouldn't have a key fob in it! I said I didn't have my key fob in it the first time it popped off the canvas and I've never heard you can't put a key fob into a 6 ring KEY holder! What the...?!?! She did take it for another free re-reglazing. 😳 Sorry for the rant...I was a bit put off. 😪
Great great review! I just purchased a 2013 empreinte 25 speedy and from the pics, the embossing is somewhat deep which is what I want. I hope in person I am satisfied with the embossing. Do you still have yours, and over time will the embossing become less apparent? Mine doesn't come with the strap unfortunately. The color looks burgundy however I do not know the official name. I hope my gkazing on my handles look ok. I bought from TRR
Hello! I just bought this handbag and the organizer you have isn’t available anymore! I have purchased a few others in hopes they would fit, but none of them have! I was wondering if you could give the measurements of yours so I can try to find one with the same measurements?! Or if you happen to know of another organizer that would work? Thank you sooooo much in advance! 🥰
Hi Andi!!! I actually no longer have this bag anymore. The trimming started melting very bad on me, So I exchanged it with a bum bag. But I do know a company called Organize my Bag that has organizers for speedys :) Hope that helps!
Thank you for sharing all this info. I just got this bag and am happy to know that the leather does slouch over time. I love when my bags get more slouchy as I don’t love when there super structured
@@BiNkY2BoNkA3RoX I still used an organizer and it went soft over the years. Unfortunately, I had to return this bag a couple months ago as this year 2014 model had glazing issues. So I ended up exchanging it for a empriente leather bum bag! Excited to see it soften up too 🥰 Enjoy yours!
Thanks for a great review!! I have the original Speedy 30 in DE. Don’t use it too much but I am so loving the empriente one! And wow!!! It looks great!!
Tabby Violet I think I don’t reach for the Speedy too much (other than travel) because it just gets so heavy with everything I put in it. It’s from way back in 2008 before there was the Speedy B option. I love shoulder bag options.
LV gave me a replacement strap as well, free of cost. 😊 I didn’t mention your experience; just told the sales associate about the condition of my bag strap. She filed a repair request right away. Within 2 weeks, they gave me a replacement strap. She even offered to courier it to me since I lived a bit far. Very happy with their service. And thanks again for sharing!
Hi Tabby! i love this bag so much! i actually found it preloved for about $700 under retail (your exact bag 6 years old). do you think its worth me buying? It says it's in excellent condition with no mention of glazing issues. Would you buy? thanks!!
What leather conditioner did you use, you mentioned you conditioned it twice. I just purchased one pre-loved and I hope mine looks a fraction as good as yours. Your bag is in amazing condition and the embossing looks like you just purchased it yesterday!!!
@@TabbyViolet hey tabby, I received my bag months ago, but I just started carrying it a few days ago waiting on the empreinte key pouch. It is in amazing condition. Would you recommend using the leather conditioner as a treatment now to prevent the bag from wearing horribly over time... FYI I'll probably carry it maybe once a year
Almost 6 years your bag is still stunning!! Do you mind sharing how you condition the leather? I have the newer version but the corner leather started to chip away after a long travel use :( Btw you look great!
AWWW thank you!!! I condition it with cadillac leather conditioner, maybe once or twice a year! I'm not sure that's the way to go! But I rotate my bags quite frequently too
Great review! I had this bag in a 30 foot sold it because I found it to be very heavy. I have been thinking about Purchacing the 25 used. Can you tell me do you find this bag to be very heavy? Someone had mentioned that They thought that both sides weighed the same. Thank you so much
Kim Sandoval ohhh so sorry for the late response! Sometimes comments get past me. I love it and actually don’t find it heavy at all. I highly recommend the 25 over the 30! Thank you for watching!!!! 🤗🤗
The best thing to do if you didn’t buy it directly from the LV store is to get it professionally authenticated! :) I purchased mine directly from the LV store.
Thank you for the great review of your gorgeous bag! Do you find it to be much heavier than the canvas version? And, do you need to be careful in the rain?
Gail Jackson Hi Gail! It is heavier than the canvas, but I wouldn’t say by too much. I do have a full video comparing the two. I have been in the rain and snow a couple times, but not for long and I just wiped the bag. However, I wouldn’t recommend it and would still be careful. It def isn’t like vachetta where it gets water marks. 🤗
I bought my empreinte speedy 25 in 2013 and just realized it has glazing issues. Check your strap and handle, i brought it to LV and they gave me about $3000 in credit to get another bag. They give you the current value of the bag.
Ohhhhhh thanks Lisa!!!!!!! I’ll need to check into that!!! 🥰😘
Love this model so such ❤❤❤ gorgeous. I wish it came back to stores for good
Me too!!!!! The leather was soo soft too!
I love the Speedy b 25! They're my favorite! I want more! 😍
The Speedy 25 is such a great size!!! 💯
Hi Tabby! I have this exact bag! And the glazing on my strap was also denting and melting. Mine is not quite 5 years old so I wasn't sure what LV would do for me but I took it in anyway. The SA was so sweet and asked if I had any problems with the purse or just the strap. At that moment I thought it was just the strap... Turns out my handles are cracking too! 😳😥 So she said she's going to see if they'll send me a new strap but she's 85% sure they are going to deem my whole purse as defective and if that's the case I can exchange it for a whole new purse of the same value. I was glad they would replace the purse but I'm sad that I won't be able to get the exact purse. Thank you for doing this video as it's the only I've watched (so far) about this purse being defective.
Jodi Smith oh girl, we are having the same issue. I love this bag so much.. I hesitate to go back and exchange it for another bag. It has crossed my mind. What ended up happening with yours?
@@TabbyViolet So they were able to order me another strap and I finally picked it up today! 🤗 While there, I asked about the cracking on my handles then...thinking since it wasn't an issue to get another strap, they can fix the handles. The same sweet SA, this time told me... Oh that's a wear and tear issue, so they can reglaze it but it will cost you. I was thinking WHAAAAAAAAAAAAT?!?! You just replaced the strap for free because of craftsmanship but now the cracking on my handles is wear and tear? Stop🤚. I said how? It's the same purse? Shouldn't it be the same issues as the straps? She said because it's cracks and not "melting" and it's almost 5 years old, it's wear and tear. I said, so it's the quality of Louis Vuitton to sell a bag that is almost $3000 that will crack in less than 5 years of use... And NOT everyday use mind you, as I have other purses, and due to the glazing issue on the strap, I hadn't used the purse in over a year! So then all of a sudden, customer service changed... And she became almost dismissive of me. I said well if this is the quality LV stands by, I doubt I'll ever buy another leather product or any product from LV again. So she went "off" again to "check on things"... Left me there...helped another customer (while still "helping" me)... then came back and said... Well I can send it off and see what they say. I said... Do you see this? And pointed to the cracks AND DENTING on the handles and said... What is this? And she said... Cracks and dents. I said yes, there are dents as well. So she then she softened up a bit and said... I'll send it in... And after their inspection they'll know if it's in fact a wear and tear issue (which means I'll have to pay for the reglazing) or craftsmanship issue. If the latter they will either fix it for free (which is what I am hoping they will do) or deem the whole purse defective and I can pick out another purse of the same value.
To top it all off, I had to take my 6 key ring holder in AGAIN. The first time, it was not even 6 months old and the glazing was popping off the canvas.... They gave me no problems and fixed it. I got it back and not even 3-4 months later, it's doing the SAME THING AGAIN! This time she said it's my fault because I shouldn't have a key fob in it! I said I didn't have my key fob in it the first time it popped off the canvas and I've never heard you can't put a key fob into a 6 ring KEY holder! What the...?!?! She did take it for another free re-reglazing. 😳
Sorry for the rant...I was a bit put off. 😪
Absolutely Beautiful ✨ great review!! Thinking of purchasing this 💕💕
Thepassionissoreal Thank you sooo much! It really is such a beautiful bag 🤗
Great great review! I just purchased a 2013 empreinte 25 speedy and from the pics, the embossing is somewhat deep which is what I want. I hope in person I am satisfied with the embossing. Do you still have yours, and over time will the embossing become less apparent? Mine doesn't come with the strap unfortunately. The color looks burgundy however I do not know the official name. I hope my gkazing on my handles look ok. I bought from TRR
Thank you! I don’t have it anymore because the glazing melted. I had to exchange it in the store. But I do love the deep embossing
Love love ❤️ your bag and shirt! Great combo!
trea M why thank you sooo much!!!! 💋💕
Hello! I just bought this handbag and the organizer you have isn’t available anymore! I have purchased a few others in hopes they would fit, but none of them have! I was wondering if you could give the measurements of yours so I can try to find one with the same measurements?! Or if you happen to know of another organizer that would work? Thank you sooooo much in advance! 🥰
Hi Andi!!! I actually no longer have this bag anymore. The trimming started melting very bad on me, So I exchanged it with a bum bag. But I do know a company called Organize my Bag that has organizers for speedys :) Hope that helps!
Thank you for sharing all this info. I just got this bag and am happy to know that the leather does slouch over time. I love when my bags get more slouchy as I don’t love when there super structured
Thank you!!! Glad you found it helpful! This leather ages and softens so nicely over time 🥰❤️
@@TabbyViolet I am so happy to hear that. I'm going to avoid putting an organizer in it to hopefully help with the process of softening it faster
@@BiNkY2BoNkA3RoX I still used an organizer and it went soft over the years. Unfortunately, I had to return this bag a couple months ago as this year 2014 model had glazing issues. So I ended up exchanging it for a empriente leather bum bag! Excited to see it soften up too 🥰 Enjoy yours!
Oh no, the glazing. 😱 glad they gave u a new strap my lady. 👍🏻💙😘😘😘Sandy
PreMeYumLife Thank you!!! I’m so glad too. I was afraid I was going to get charged. 🤗
I LOVE this review !! I have this bag on my Wish List, I absolutely love it ... Thank you for making this video
What is the model of the bag?
Thanks for a great review!! I have the original Speedy 30 in DE. Don’t use it too much but I am so loving the empriente one! And wow!!! It looks great!!
June Bug Thank you soo much! Why do you think you don’t wear your Speedy much? Just out of curiosity 🤗
Tabby Violet I think I don’t reach for the Speedy too much (other than travel) because it just gets so heavy with everything I put in it. It’s from way back in 2008 before there was the Speedy B option. I love shoulder bag options.
what is the model of this bag?
Thank you for sharing!! 😘I have the same bag and am experiencing the same issues now. I think I will bring it in now too.
kkyl219 you’re so welcome! Did you ever bring yours in? Would love an update 🤗
LV gave me a replacement strap as well, free of cost. 😊 I didn’t mention your experience; just told the sales associate about the condition of my bag strap. She filed a repair request right away. Within 2 weeks, they gave me a replacement strap. She even offered to courier it to me since I lived a bit far. Very happy with their service. And thanks again for sharing!
GORGEOUS bag. That empriente is Stunning!! Great vid!!!!!!!!😘
Snow777 07 Thanks hon!!! The leather is soo luxurious. ❤️😘
Also that organizer is fantastic !!
Beautiful Speedy. Great review🥰
Thank you sooo much 🥰🥰🥰💥
Hi Tabby! i love this bag so much! i actually found it preloved for about $700 under retail (your exact bag 6 years old). do you think its worth me buying? It says it's in excellent condition with no mention of glazing issues. Would you buy? thanks!!
Hey Karen! I'm sorry for the late response! I was taking short break on social media! I think that is a very good deal!!! Did you end up getting it?
I didn’t because I got too nervous about the glazing issues LV is having. Stinks because I still drool over this bag 😕. Enjoy urs ❤️
What leather conditioner did you use, you mentioned you conditioned it twice. I just purchased one pre-loved and I hope mine looks a fraction as good as yours. Your bag is in amazing condition and the embossing looks like you just purchased it yesterday!!!
Hi! So sorry for the delay! I use the Cadillac leather conditioner! I really love how well this bag held up! :)
@@TabbyViolet hey tabby, I received my bag months ago, but I just started carrying it a few days ago waiting on the empreinte key pouch. It is in amazing condition. Would you recommend using the leather conditioner as a treatment now to prevent the bag from wearing horribly over time... FYI I'll probably carry it maybe once a year
@@TabbyViolet one last question... did you use the Cadillac lotion in the green or black and white bottle? Thanks
Love your video. Do you have trouble with the handles being sticky?
Thanks!!! No, I haven’t heard about that. Has that happened to you? ❤️
Tabby Violet yes I don’t understand why
Almost 6 years your bag is still stunning!! Do you mind sharing how you condition the leather? I have the newer version but the corner leather started to chip away after a long travel use :( Btw you look great!
AWWW thank you!!! I condition it with cadillac leather conditioner, maybe once or twice a year! I'm not sure that's the way to go! But I rotate my bags quite frequently too
Great review! I had this bag in a 30 foot sold it because I found it to be very heavy. I have been thinking about Purchacing the 25 used. Can you tell me do you find this bag to be very heavy? Someone had mentioned that They thought that both sides weighed the same. Thank you so much
Kim Sandoval ohhh so sorry for the late response! Sometimes comments get past me. I love it and actually don’t find it heavy at all. I highly recommend the 25 over the 30! Thank you for watching!!!! 🤗🤗
Thank you
I love that bag!!!
LouisVuittonCoffeeLver Thank you!!! It’s def one of my favs! ❤️😘
Hi, how do you tell if it's fake?
I have the exact same bag but couldn't tell if if it's fake
The best thing to do if you didn’t buy it directly from the LV store is to get it professionally authenticated! :) I purchased mine directly from the LV store.
Thank you for the great review of your gorgeous bag! Do you find it to be much heavier than the canvas version? And, do you need to be careful in the rain?
Gail Jackson Hi Gail! It is heavier than the canvas, but I wouldn’t say by too much. I do have a full video comparing the two. I have been in the rain and snow a couple times, but not for long and I just wiped the bag. However, I wouldn’t recommend it and would still be careful. It def isn’t like vachetta where it gets water marks. 🤗
10:37 as an LV lover, I felt like watching a horror movie.
same lol
💗
Double Vanilla Muah! Love ya girl! 💋🥰