السلام عليكم و رحمة الله و بركاته The packages started releasing yesterday, so we also did an unplanned first-reaction casual walkthrough of the packages. We will share another video with more detailed feedback ان شاء الله
It does click into package go through to next section bare in mind if it's not luxury I don't think there is single or double option from what I've witnessed@@gxreza
How do you add more then one packages in the cart? because every time I selected one the seconf one goes away. as of now all packages said Flight excluded but the filgts option show only one aiport. Example I want to fly from JFK and the packced i i'm loooking for has 13 days in Mecca and 4 days in Madina. do i have to return back to mecca on the day of flights? do i have to top up e wallet? how would the refund works?
Assalamualaikum. I cant add more than one package to the shopping cart. Please help. I have added one but when i go to add the other ones it says i cannot do so because there is a customized package already in the cart
السلام عليكم There is a issue with flight selection i can't submit the flightand keep giving this error message...YOUR ORGANIZATION PROVIDED US WITH DOCUMENT THAT NOT ELEGIBLE WITH THIS FLIGHT...help please
@28 same here, but in addition I notice that both my date of birth and the expiry date of my passport are incorrectly stated at this stage of nusuk planning. These details are correct in my profile and have obviously been verified by nusuk, but for some reason when I pick a flight, these dates are incorrectly stated for both dates (off by one day for some reason). Are you seeing the same thing?
same here, but in addition, I notice that both my date of birth and the expiry date of my passport are incorrectly stated in this portion of the nusuk process. The details are correct in my profile and have obviously been verified, but for some reason when I pick a flight, these dates are incorrectly stated for both dates (off by one day for some reason). Are you seeing this as well?
if you are facing the issue that date of birth and passport expiry being off by one day you can try changing the time zone of your personal computer to UTC+3 (kuwait/riyadh) as shown in this video th-cam.com/video/jaucgD1Ia3A/w-d-xo.html you should change the time zone back to original when you are done
Asalam alekum. I really appreciate this work, and May Allah bless you all for your service for the ummah. I have a question about the e-wallet. Should we top up our e-wallet now and just wait until we can purchase the packages? Also, is there any way to see the flights and the costs associated with flights right now or when packages are available to purchase? Also, I can only mark 1 package as my preferred and not 5. I have one that fits me anyway, but this is how it is supposed to be, correct?
وعليكم السلام ورحمة الله وبركاته JazakAllah Khair! Ameen It is better to top up now. When packages are released they are expected to be purchased right away. Yes it is only allowing one. Note down few packages that work for you, so if you don’t get the one you want you have alternates ready
Service providers design a package. Depends on which group you want to go with. If you would like to go with a specific group you pick a service provider they are linked to. Else you will try to find a package that works irrespective of service provider
Asalamalikum how can I top of wallet with bank account? I see the page with IBAN code but nothing on further instructions. Please help! I have a package I selected and want to be ready for speedy check out.
Mark a package as preferred. Then scroll down all the way and click configure package. It will ask you to select hotel occupancy and then next page is flights
I'm in the same situation, I selected my preferred package and was waiting to be able to book but without any notification everything became greyed out and at capacity to day. any idea when they will be releasing extra quota? timing of the day? the system doesn't send notification so we are supposed to login everyday multiple times ...!!
Salam alykom, I have a question when adding custom flights to the package. Is it not possible to have a multi-destinations flights ? In that case, for a package that starts from Madina and ends at Mekkah, what do you think would be the best arrival destination ? (I'm thinking maybe Madina or Jeddah) Jazakom allah khayran !
For the flight portion, I notice that both my date of birth and the expiry date of my passport are incorrectly stated in this portion of the nusuk process. The details are correct in my profile and have obviously been verified, but for some reason when I pick a flight, these dates are incorrectly stated for both dates (off by one day for some reason). Are you seeing this as well?
@@SalimaAmeziane once you select a preferred package, when you see it in the dashboard, you can click on rooming configuration for that preferred package from where you can select double, triple or quad config etc. From there you can click next and this will take you to additional services like wheelchair and tours, and then clicking next takes you to flight. no flights are shown atm, but when you select custom, it allows you to look at dates and flights where from here is where i see the errors in dates
I faced that same issue when I reserved a package with esra El kair. But when I canceled and picked with the one they recommended in the video it worked fine
if you are facing the issue that date of birth and passport expiry being off by one day you can try changing the time zone of your personal computer to UTC+3 (kuwait/riyadh) as shown in this video th-cam.com/video/jaucgD1Ia3A/w-d-xo.html you should change the time zone back to original when you are done
and can we choose any package from Al bait which doesnt has " usa flag" mark? and can we choose any pacakge of Al bait which has "European flags" recommendation?? Jazakallah khairun
Assalamualaikum, If the adhahi (qurbani) is not included in the package, how can I proceed, what are my options? For example can I do qurbani somewhere else?
وعليكم السلام ورحمة الله وبركاته Yes There are multiple options to purchase and do Qurbani for hajis. For now we recommend focusing on packages. Know what is included and what isn’t. Last year hady was about $130-$150. So you know to compare with a package that has it. Some places charged more.
We mentioned approximately one mile which is about 1.6km. We recommend looking up the hotel on maps and checking walking directions from masjid Alharam. When I looked it up it was about 1.1miles.
salam, yes i want To say the same thing. Last night I tried To keep prefers packages but I cant put in my cart more then one. Also they did not give me any flight choice too. ? And how do I know the package from USA or ok? Thanks for all helps.
Salam aleikom, can you please tell me, how to select a package for two people; do you have to choose two of the same packages or just one package and only change the occupancy like double room 2x. The price changes when I do this but not double the price like you would expect when you book 2x the same package.
وعليكم السلام ورحمة الله وبركاته If you are part of one family then select double accommodations. Not all packages provide it. If you have different logins then each would need to book the same package to be together
Jazak Allah Kiran brother. I live in Virginia and the flight is from New York. Can i reserve from virginia to Madina since rawaf mina starts in madina? Also, what does it mean that they provide ihram from the land of travel ? How do i understand the benefits they say they provide?
وعليكم السلام ورحمة الله وبركاته You would need to do custom flight for starting Virginia. Once packages are booked they will share the details on where ihram is provided. There is a detailed benefits info on bottom of packages
السلام عليكم ورحمة الله وبركاته May Allah reward your efforts and kindness with the videos. My question is: Should I fund the e-wallet with the full amount with flights included? Also my mom and I are planning on going so not sure if I have to fund for both me and her? Jazakallah khairan
وعليكم السلام ورحمة الله وبركاته Yes you should find your wallet and be ready. Are you both registered as family or seperate? If together fund enough to cover 2 people else individually each wallet for each person
Salam brother. The package i selected, in the picture it shows dates 10-21 june, however, it lets me select 11-22 june with saudi airline, still 11 days, is that ok or will they cancel my selection if its not the dates shows on the picture? The selection and flights everything is selwcted and ready for booking though.
Assalamu alaikum. I have some concerns on Hajj flights for multiple destinations, though I know the flights on Nusuk Package are currently shown only round trip between two destinations. In my case, I want to go to MED/JED airport from JFK, USA and after Hajj I need to go DAC, Bangladesh from either MED/JED, KSA. Please let me know if you have any information/suggestions in this regards to fulfill my needs. Besides, Is it possible to buy the package without flights so that I can purchase my flight tickets by myself for multiple destinations? Thanks.
وعليكم السلام ورحمة الله وبركاته They don’t allow multi trip flights right now. Unfortunately They are not offering land only packages without flights at this time
brother i perform haj 2023 i buy only land package everything is good but jamrat is long walk all people is is sick and dehydrate in hot weather mosly old age people perform haj all people complain this issu please american camp is arrange close to jamrat 9o minute walk each side it is very difficult in hot weather 50 f please arrange any bus half way walk and half way drop bus god give you reward
Al Kabsh camp is closer but more expensive. Unfortunately not too many options right now to travel from American camp. For those who cannot walk they typically buy / rent a wheelchair
Quick question does your passport have to be valid until june to book the packages and flight? I renewed my passport now which will expire in 3 months, it will take 3 weeks for the new one to come but i want to book the package and flight this week inshallah
If your profile is verified, you will be able to book inshaAllah. once you get the new passport, update your profile so that visa can be issued correctly. When you try to book flight it says on the website " Amendment options are limited (For ex. Once you book the flight, you can request to change Passport details, add luggage, select seats, issue boarding pass, etc. Route/Date change is not permitted!)
@@HouseOfDeenAlhumdurilla I watched the full video and thank you for all the work. All the videos for 2024 are very well done and it is making the booking process less stressful for this new system
Brother, before hosting this session, you should have gone through the package details. The information you provided about the packages was completely wrong. Those prices do not include hotel rooms.
JazakAllah Khair! For your feedback. For most packages quad prices are included. If you select triple or double they will be more expensive. This is a first reaction video, please check the pinned comment ان شاء الله we will do a more detailed video soon!
Asalamu alaikum, do you have a WhatsApp/Telegram group that I can join so I can be notified when you are planning to have a next webinar so I can watch it live instead of finding it days after? JAK
Assalamualaikum. I cant add more than one package to the shopping cart. Please help. I have added one but when i go to add the other ones it says i cannot do so because there is a customized package already in the cart
Assalamualaikum. I cant add more than one package to the shopping cart. Please help. I have added one but when i go to add the other ones it says i cannot do so because there is a customized package already in the cart
Assalamualaikum. I cant add more than one package to the shopping cart. Please help. I have added one but when i go to add the other ones it says i cannot do so because there is a customized package already in the cart
السلام عليكم و رحمة الله و بركاته
The packages started releasing yesterday, so we also did an unplanned first-reaction casual walkthrough of the packages. We will share another video with more detailed feedback ان شاء الله
Jazakallah for the good work you're doing. Most packages do not show where it's quad, triple or dual occupancy. How do we find out?
@@gxrezalook at the pictures but if it's a standard package always assume it's quad rooms
It does click into package go through to next section bare in mind if it's not luxury I don't think there is single or double option from what I've witnessed@@gxreza
I cant get the package last night still waiting for the next quota
More quota is expected to be released. Join for updates
Second group
tinyurl.com/HajjGuideAtl2025-Guidance-2
How do you add more then one packages in the cart? because every time I selected one the seconf one goes away. as of now all packages said Flight excluded but the filgts option show only one aiport. Example I want to fly from JFK and the packced i i'm loooking for has 13 days in Mecca and 4 days in Madina. do i have to return back to mecca on the day of flights? do i have to top up e wallet? how would the refund works?
right now it only seems to allow one package in cart. Based on the package you can search flights for the dates included in the package.
Assalamualaikum. I cant add more than one package to the shopping cart. Please help. I have added one but when i go to add the other ones it says i cannot do so because there is a customized package already in the cart
السلام عليكم
There is a issue with flight selection i can't submit the flightand keep giving this error message...YOUR ORGANIZATION PROVIDED US WITH DOCUMENT THAT NOT ELEGIBLE WITH THIS FLIGHT...help please
same issue here,
@28 same here, but in addition I notice that both my date of birth and the expiry date of my passport are incorrectly stated at this stage of nusuk planning. These details are correct in my profile and have obviously been verified by nusuk, but for some reason when I pick a flight, these dates are incorrectly stated for both dates (off by one day for some reason). Are you seeing the same thing?
same here, but in addition, I notice that both my date of birth and the expiry date of my passport are incorrectly stated in this portion of the nusuk process. The details are correct in my profile and have obviously been verified, but for some reason when I pick a flight, these dates are incorrectly stated for both dates (off by one day for some reason). Are you seeing this as well?
Same here
if you are facing the issue that date of birth and passport expiry being off by one day you can try changing the time zone of your personal computer to UTC+3 (kuwait/riyadh) as shown in this video
th-cam.com/video/jaucgD1Ia3A/w-d-xo.html
you should change the time zone back to original when you are done
Asalam alekum. I really appreciate this work, and May Allah bless you all for your service for the ummah.
I have a question about the e-wallet. Should we top up our e-wallet now and just wait until we can purchase the packages? Also, is there any way to see the flights and the costs associated with flights right now or when packages are available to purchase?
Also, I can only mark 1 package as my preferred and not 5. I have one that fits me anyway, but this is how it is supposed to be, correct?
وعليكم السلام ورحمة الله وبركاته
JazakAllah Khair! Ameen
It is better to top up now. When packages are released they are expected to be purchased right away.
Yes it is only allowing one. Note down few packages that work for you, so if you don’t get the one you want you have alternates ready
How do I join the group chat?
Link to WhatsApp group - tinyurl.com/Hajj2024-Guidance
Nusuk hajj website has been down not working
can u pls give the list of packages for the USA and especially from Chicago. apart from Rawaf MIna, and al Bait ,,, is AL- Rajhi also for USA?
I tried to login and it keeps telling me to login later and try again later.
What is the difference between the packages and the service providers. How do we choose a service provider?
Service providers design a package.
Depends on which group you want to go with. If you would like to go with a specific group you pick a service provider they are linked to. Else you will try to find a package that works irrespective of service provider
Asalamalikum how can I top of wallet with bank account? I see the page with IBAN code but nothing on further instructions. Please help! I have a package I selected and want to be ready for speedy check out.
وعليكم السلام ورحمة الله وبركاته
th-cam.com/video/FQhYaPkzIbg/w-d-xo.html&si=D0GLDNeMPxTiHZCH
How do I join your chat group to stay current and ask question etc
Link to WhatsApp group - tinyurl.com/Hajj2024-Guidance
Where can I find flights? All the packages show available at additional cost but I do not see flights.
Mark a package as preferred. Then scroll down all the way and click configure package. It will ask you to select hotel occupancy and then next page is flights
Nusuk Hajj 2024 Feb 29 2024 Seminar Packages Walkthrough, Preferred Package, Group vs Custom Flights
th-cam.com/video/9ZKE9xKydro/w-d-xo.html
@@HouseOfDeen Thank you! Do you know how to select multiple (up to 5) packages? Every time I pick 1 the other goes away.
It is only allowing one in cart
@@HouseOfDeen is this for all packages or only some? I do not see this option
Will my tour guide meet me at the airport even if arrive at the airport alone and not as as part of that package's group?
Service provider is supposed to arrange transport from airport to hotel even for custom flights
Can i use my friend credit card , he will pay for me .
How can I join the chat group!
Link to WhatsApp group - tinyurl.com/Hajj2024-Guidance
Do you have any group link where I can join for help and any updates and advice plz -
May Allah give you all barakah
Link to WhatsApp group - tinyurl.com/Hajj2024-Guidance
I was not able to booked my preferred packages and everything become grayed, not a single package🥲 available unable to book after two months effort.
I'm in the same situation, I selected my preferred package and was waiting to be able to book but without any notification everything became greyed out and at capacity to day.
any idea when they will be releasing extra quota? timing of the day? the system doesn't send notification so we are supposed to login everyday multiple times ...!!
More quota is supposed to be released this weekend. Please follow updates on the group
Second group
tinyurl.com/HajjGuideAtl2025-Guidance-2
Salam alykom,
I have a question when adding custom flights to the package. Is it not possible to have a multi-destinations flights ?
In that case, for a package that starts from Madina and ends at Mekkah, what do you think would be the best arrival destination ? (I'm thinking maybe Madina or Jeddah)
Jazakom allah khayran !
وعليكم السلام ورحمة الله وبركاته
Yes so far it only seems to be allow round trip not multi city
For the flight portion, I notice that both my date of birth and the expiry date of my passport are incorrectly stated in this portion of the nusuk process. The details are correct in my profile and have obviously been verified, but for some reason when I pick a flight, these dates are incorrectly stated for both dates (off by one day for some reason). Are you seeing this as well?
Were did you see your details on the flight information? I can not even pick a flight.
@@SalimaAmeziane once you select a preferred package, when you see it in the dashboard, you can click on rooming configuration for that preferred package from where you can select double, triple or quad config etc. From there you can click next and this will take you to additional services like wheelchair and tours, and then clicking next takes you to flight. no flights are shown atm, but when you select custom, it allows you to look at dates and flights where from here is where i see the errors in dates
I faced that same issue when I reserved a package with esra El kair. But when I canceled and picked with the one they recommended in the video it worked fine
@@osesammokbel thank you for your response. I only hope know they will have group flights from every country…
if you are facing the issue that date of birth and passport expiry being off by one day you can try changing the time zone of your personal computer to UTC+3 (kuwait/riyadh) as shown in this video
th-cam.com/video/jaucgD1Ia3A/w-d-xo.html
you should change the time zone back to original when you are done
Is Rawaf Mina releasing any Luxury Packages?
Yes they are expected to be added
and can we choose any package from Al bait which doesnt has " usa flag" mark? and can we choose any pacakge of Al bait which has "European flags" recommendation?? Jazakallah khairun
Packages are global. If you pick European package then potentially you might not get an English speaking guide depending on the country they are from
it is not allowing to put more than one package preference in shopping cart
Yes right now it only seems to allow one preferred package only. Initially
They had said 5, so not sure if this is a bug or how it will end up being
can just buy a camp pakage only ?
It doesn't seem to be offered this year.
Assalamualaikum, If the adhahi (qurbani) is not included in the package, how can I proceed, what are my options? For example can I do qurbani somewhere else?
وعليكم السلام ورحمة الله وبركاته
Yes There are multiple options to purchase and do Qurbani for hajis.
For now we recommend focusing on packages. Know what is included and what isn’t. Last year hady was about $130-$150. So you know to compare with a package that has it. Some places charged more.
Voco is not a mile to the haram is approximately 1.8km
We mentioned approximately one mile which is about 1.6km. We recommend looking up the hotel on maps and checking walking directions from masjid Alharam. When I looked it up it was about 1.1miles.
Voco too far to walk you need shuttle
salam, yes i want To say the same thing. Last night I tried To keep prefers packages but I cant put in my cart more then one. Also they did not give me any flight choice too. ? And how do I know the package from USA or ok? Thanks for all helps.
Yes so far it only seems to only one preferred package
How can i view the packages? Do I need to activate wallet first or can I see packages without doing that?
Yes wallet needs to be activated first
Which group are you talking about?
Link to WhatsApp group - tinyurl.com/Hajj2024-Guidance
Salam aleikom, can you please tell me, how to select a package for two people; do you have to choose two of the same packages or just one package and only change the occupancy like double room 2x. The price changes when I do this but not double the price like you would expect when you book 2x the same package.
وعليكم السلام ورحمة الله وبركاته
If you are part of one family then select double accommodations. Not all packages provide it.
If you have different logins then each would need to book the same package to be together
Jazak Allah Kiran brother. I live in Virginia and the flight is from New York. Can i reserve from virginia to Madina since rawaf mina starts in madina? Also, what does it mean that they provide ihram from the land of travel ? How do i understand the benefits they say they provide?
وعليكم السلام ورحمة الله وبركاته
You would need to do custom flight for starting Virginia.
Once packages are booked they will share the details on where ihram is provided.
There is a detailed benefits info on bottom of packages
Salam, Can you please confirm if you can pay by cash for the package?
وعليكم السلام ورحمة الله وبركاته
This year we don’t have cash options. Only credit card or bank transfer
السلام عليكم ورحمة الله وبركاته
May Allah reward your efforts and kindness with the videos. My question is: Should I fund the e-wallet with the full amount with flights included? Also my mom and I are planning on going so not sure if I have to fund for both me and her? Jazakallah khairan
وعليكم السلام ورحمة الله وبركاته
Yes you should find your wallet and be ready.
Are you both registered as family or seperate? If together fund enough to cover 2 people else individually each wallet for each person
How much should I add because I don’t know how much the flight packages are?
You can check group flight on the package or try adding custom flight to get approximate amount
My question I am a Canadian and also a permanent resident of U.S. so I can buy from U,s too, please let me know.
Yes, typically people will be getting from their country of residence
Salam brother. The package i selected, in the picture it shows dates 10-21 june, however, it lets me select 11-22 june with saudi airline, still 11 days, is that ok or will they cancel my selection if its not the dates shows on the picture? The selection and flights everything is selwcted and ready for booking though.
For custom flights it will require you to pick flights which that you land on the date when your hotel reservations start
Do you have to pay the full amount at the first Stage or can you pay a deposit. I.e 25%?
You will need to fully fund the wallet to buy a package when they open for purchase
After adding money to EWallet can you withdraw your money back ?
Yes, they will charge 1.5% processing fee. They haven't published a complete refund policy and how to request it.
Assalamu alaikum.
I have some concerns on Hajj flights for multiple destinations, though I know the flights on Nusuk Package are currently shown only round trip between two destinations.
In my case, I want to go to MED/JED airport from JFK, USA and after Hajj I need to go DAC, Bangladesh from either MED/JED, KSA. Please let me know if you have any information/suggestions in this regards to fulfill my needs.
Besides, Is it possible to buy the package without flights so that I can purchase my flight tickets by myself for multiple destinations? Thanks.
وعليكم السلام ورحمة الله وبركاته
They don’t allow multi trip flights right now.
Unfortunately They are not offering land only packages without flights at this time
brother i perform haj 2023 i buy only land package everything is good but jamrat is long walk all people is is sick and dehydrate in hot weather mosly old age people perform haj all people complain this issu please american camp is arrange close to jamrat 9o minute walk each side it is very difficult in hot weather 50 f please arrange any bus half way walk and half way drop bus god give you reward
Al Kabsh camp is closer but more expensive. Unfortunately not too many options right now to travel from American camp. For those who cannot walk they typically buy / rent a wheelchair
Quick question does your passport have to be valid until june to book the packages and flight?
I renewed my passport now which will expire in 3 months, it will take 3 weeks for the new one to come but i want to book the package and flight this week inshallah
If your profile is verified, you will be able to book inshaAllah. once you get the new passport, update your profile so that visa can be issued correctly. When you try to book flight it says on the website " Amendment options are limited (For ex. Once you book the flight, you can request to change Passport details, add luggage, select seats, issue boarding pass, etc. Route/Date change is not permitted!)
@@HouseOfDeenAlhumdurilla I watched the full video and thank you for all the work. All the videos for 2024 are very well done and it is making the booking process less stressful for this new system
Link to WhatsApp group - tinyurl.com/Hajj2024-Guidance
Brother, before hosting this session, you should have gone through the package details. The information you provided about the packages was completely wrong. Those prices do not include hotel rooms.
JazakAllah Khair! For your feedback.
For most packages quad prices are included. If you select triple or double they will be more expensive.
This is a first reaction video, please check the pinned comment ان شاء الله we will do a more detailed video soon!
السلام عليكم
وعليكم السلام ورحمة الله وبركاته
السلام عليكم
.
Assalamualaikum, I like your presentation. How can I get in your group. Is there any phone number ?
وعليكم السلام ورحمة الله وبركاته
Link to WhatsApp group - tinyurl.com/Hajj2024-Guidance
Asalamu alaikum, do you have a WhatsApp/Telegram group that I can join so I can be notified when you are planning to have a next webinar so I can watch it live instead of finding it days after? JAK
وعليكم السلام ورحمة الله وبركاته
Link to WhatsApp group - tinyurl.com/Hajj2024-Guidance
We have a session today as well
Asalam u alikum, can you add me please
Second group
tinyurl.com/HajjGuideAtl2025-Guidance-2
Assalamualaikum. I cant add more than one package to the shopping cart. Please help. I have added one but when i go to add the other ones it says i cannot do so because there is a customized package already in the cart
Yes that is how to seems to be working right now
Assalamualaikum. I cant add more than one package to the shopping cart. Please help. I have added one but when i go to add the other ones it says i cannot do so because there is a customized package already in the cart
وعليكم السلام ورحمة الله وبركاته
Yes it only allows one right now even though it says 5 :(
Assalamualaikum. I cant add more than one package to the shopping cart. Please help. I have added one but when i go to add the other ones it says i cannot do so because there is a customized package already in the cart
وعليكم السلام ورحمة الله وبركاته
It only seems to allow one right now