FIX!!! PowerPoint not responding, hangs or freezes

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  • เผยแพร่เมื่อ 6 ต.ค. 2019
  • Investigate possible issues with add-ins
    While add-ins can enhance your experience, they can occasionally interfere or conflict with PowerPoint. Try starting PowerPoint without add-ins to see if the problem goes away. Here’s how:
    Do one of the following:
    If you're running Windows 10, click the Start button in the lower-left corner of the screen.
    If you are running Windows 8, move your mouse to the upper right corner of your screen and select Search.
    If you are running Windows 7, click Start.
    Type PowerPoint /safe, and then click OK.
    If the issue is resolved, on the File menu, click Options, and then click Add-Ins.
    Select COM Add-ins, and then click Go.
    Click to clear all the check boxes (Disable the Add-ins) in the list, and then click OK.
    Restart PowerPoint.
    If the issue does not occur, start enabling the add-ins one at a time until the issue occurs. This will allow you to figure out which add-in is causing the problem. Be sure to restart PowerPoint each time you enable an add-in.
    If disabling add-ins did not resolve your issue, continue to the next step.
    Change printer defaults
    PowerPoint loads a default printer, and changing this setting may resolve the issue:
    Open the Control Panel, and then open Hardware and Sound.
    In the list of printers, right click on either the Microsoft XPS Document Writer or Send to OneNote.
    Select Set as default printer from the menu.
    Repair Office
    Repairing your Office programs can resolve issues with PowerPoint not responding, hanging, or freezing by automatically repairing errors in the file.
    Close any Microsoft Office applications that are running.
    Open Control Panel, and then open Programs and Features.
    In the list of installed applications, right-click your version of Microsoft Office, and then click Change and select Repair.
    If repairing your Office programs did not resolve your issue, continue to the next step
    Check to see if your antivirus software is up-to-date
    If your antivirus software is not up-to-date, PowerPoint may not function properly. Download the latest updates by visiting your antivirus software vendor’s website.
    Check whether antivirus software is conflicting with PowerPoint
    If your antivirus software includes integration with PowerPoint, you may experience performance issues. In this case, you can disable all PowerPoint integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in PowerPoint.
    Warning: Changing your antivirus settings may make your PC vulnerable to viral, fraudulent, or malicious attacks. Microsoft does not recommend that you attempt to change your antivirus settings. Use this workaround at your own risk.
    You may have to contact your antivirus software vendor to determine how to configure software to exclude any integration with PowerPoint or to exclude scanning in PowerPoint.
    If updating you antivirus software, and excluding it from integrating with PowerPoint did not resolve your issue, continue to Advanced Troubleshooting.
    Applies to
    PowerPoint for Office 365 PowerPoint 2019 PowerPoint 2016 PowerPoint 2013, Powerpoint 2010, Powerpoint 2007
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ความคิดเห็น • 98

  • @sampathalahakoon874
    @sampathalahakoon874 4 ปีที่แล้ว +18

    Thank you very much mate for the video, I fixed my issue

    • @RayTubeFixes
      @RayTubeFixes  4 ปีที่แล้ว +2

      You're welcome. I am glad it worked .. do stay connected for more fixes

  • @clarissefranciscadarochaco789
    @clarissefranciscadarochaco789 3 ปีที่แล้ว +3

    Saved a work frozen in PowerPoint, thanks to you! Opened the safe mode and could open a copy of the work - if trying to open the same, it was sending to the already open frozen one. Then, saved with a new name. Didn't know if it was already in the program memory, but felt safer with not closing it and test my luck.
    Thanks very much!!!

  • @magnifiedmicrons
    @magnifiedmicrons 2 ปีที่แล้ว +3

    None of this worked for me :(

  • @Usserr7557
    @Usserr7557 10 หลายเดือนก่อน

    I recently got my laptop configured to the college's printer. Your printer trick saved me! Thanks a bunch!

  • @naveen3557
    @naveen3557 3 ปีที่แล้ว +5

    Thanks a lot, I was wondering what to do when my unsaved PPT got stuck. Then I landed upon this video. You saved my work, otherwise it would have gone waste

    • @RayTubeFixes
      @RayTubeFixes  3 ปีที่แล้ว

      You're Welcome 👍.. Do stay connected for more fixes
      Be Blessed !

    • @RamaKrishna-rx1cx
      @RamaKrishna-rx1cx 2 ปีที่แล้ว

      Same situation

  • @AnupamRoongta9
    @AnupamRoongta9 3 ปีที่แล้ว +1

    My PPT freezes frequently. I have applied all the steps you shared above. How do I know if the problem is resolved... apart from just wait and watch over a period of time?

  • @csplau
    @csplau 2 ปีที่แล้ว

    good man! your video fixed my issue that my IT got no clue how to do it! :)

  • @baburamupadhyaybhattarai5379
    @baburamupadhyaybhattarai5379 3 ปีที่แล้ว +2

    Thanks a lot. It worked well for me. An excellent tutorial to fix any issues of PPT and WinWord. I can't forget you.

    • @RayTubeFixes
      @RayTubeFixes  3 ปีที่แล้ว

      Glad it helped ... Do stay connected for more fixes ... Stay Safe:)

  • @aaadlina
    @aaadlina 4 ปีที่แล้ว

    Thank you very much! My issue is fixed thanks to your help.

  • @helengh3428
    @helengh3428 4 ปีที่แล้ว +2

    when i click “hide during show” the audio is not hiding when i transfer my powerpoint to a vidio .wmv

  • @satyajitg
    @satyajitg 2 ปีที่แล้ว +3

    Great video. Like the way you explained.
    I am facing a strange issue. Power Point in my windows 10 is not only slow but also is causing ALT+TAB to drastically slow down ( I figured this out after a lot of trial and error). I have spent the last two days Rebooting, Creating User Profiles, Uninstalling/Re-installing Office but nothing worked. I did a Resetting of my laptop. Installed office again.
    After resetting, everything worked. ALT+TAB was fine. All applications except PPT was running fine. But, only till I opened Powerpoint. Once I opened Powerpoint, I am back to where I started 2 days ago. In desperate need of help.

  • @sanjaysah109
    @sanjaysah109 3 ปีที่แล้ว +2

    still not working.........I tried every step u told......
    when i try to open in safe mode it says cant be opened
    when i use ur third step i.e. repair it says did not complete successfully
    please help........

  • @yourdogedifriend1943
    @yourdogedifriend1943 2 ปีที่แล้ว

    You are a Life saver... God bless you mate ✨

  • @killua_star5568
    @killua_star5568 2 ปีที่แล้ว

    It was really helpful thanks to you I could repair my powerpoint...thank you sir ✨

  • @dipakpatel4556
    @dipakpatel4556 3 ปีที่แล้ว

    Thanks, mate, it worked by disabling the add-ins.

  • @quiliopemarvinjayg.103
    @quiliopemarvinjayg.103 2 ปีที่แล้ว +1

    Thanks very much bro for all that I've been searching this is the one who only worked

    • @RayTubeFixes
      @RayTubeFixes  2 ปีที่แล้ว

      Your welcome. Do stay connected for more fixes. Spread Love

  • @RajeshKumar-we8hs
    @RajeshKumar-we8hs 4 ปีที่แล้ว +1

    I couldn't open the powerpoint on safe mode with the above option?

  • @tejchaurasia1224
    @tejchaurasia1224 2 ปีที่แล้ว

    got my issues solved. Thanks man

  • @mattytoal4088
    @mattytoal4088 2 ปีที่แล้ว

    The methods didn't seem to be working, but when I tried repairing office 365 it deleted itself and then redownloaded again. It asked me to save my files but I couldn't select anything so I didn't save my work. When I opened PowerPoint after everything downloaded again it asked me if I wanted to recover my previous work and I got it back, thanks a million!

    • @ananta_konwar
      @ananta_konwar 9 หลายเดือนก่อน

      Bro what was the download size?

  • @nabighamudassar7259
    @nabighamudassar7259 4 ปีที่แล้ว +3

    What should I do if Powerpoint hangs up during my work ???

  • @shilpisarkar3559
    @shilpisarkar3559 2 ปีที่แล้ว

    It worked marvellously ❤️..thank you for your help

  • @khanam29
    @khanam29 3 ปีที่แล้ว +1

    Wow....it solved my issue...the one note addin was causing the problems..Thank you

    • @RayTubeFixes
      @RayTubeFixes  3 ปีที่แล้ว +1

      You’re welcome.. do stay connected for fixes

    • @khanam29
      @khanam29 3 ปีที่แล้ว +1

      @@RayTubeFixes sure ...Thanks

  • @shashankraop6539
    @shashankraop6539 3 ปีที่แล้ว

    Thanks a lot sir .my problem has been fixed.i expect more informative videos🙏....

  • @frankphilipjonesbacong222
    @frankphilipjonesbacong222 2 ปีที่แล้ว

    Thank you very much mate! it works

  • @bismanasir3655
    @bismanasir3655 4 ปีที่แล้ว

    Thank you so much 👌

  • @areek
    @areek 4 ปีที่แล้ว +2

    I am giving commands to my powerpoint by it does not react.

  • @priyanshibhardwaj9435
    @priyanshibhardwaj9435 3 ปีที่แล้ว

    sir what to do when it is rejecting because the font is not supporting in ppt even after all the font has been changed?

  • @astrida111
    @astrida111 4 ปีที่แล้ว

    Please help it doesn’t even let me open PowerPoint it says the system cannot find the file specified

  • @abhishekhalder7737
    @abhishekhalder7737 4 ปีที่แล้ว

    This was really helpful...
    It worked
    😋
    👍👍👍👍👍👍

  • @jartigas1754
    @jartigas1754 2 ปีที่แล้ว

    your video was wonderful!! thank you for your help, worked perfect!

    • @RayTubeFixes
      @RayTubeFixes  2 ปีที่แล้ว

      Your welcome. Do stay connected for more fixes. Spread Love

  • @paulg7910
    @paulg7910 3 ปีที่แล้ว

    the printer solution save my day mate, thank you

    • @RayTubeFixes
      @RayTubeFixes  3 ปีที่แล้ว

      Glad it worked !! Stay connected for more videos !!

  • @amirhosseinaskarian1454
    @amirhosseinaskarian1454 2 ปีที่แล้ว

    Great! it works now! thank you!

  • @muhammadshadam106
    @muhammadshadam106 ปีที่แล้ว

    hello brodher tengkyu for ur help :*

  • @easybreezy8936
    @easybreezy8936 2 ปีที่แล้ว

    Thanks sir and God bless. 💗 Subbed.

  • @aimchand3223
    @aimchand3223 4 ปีที่แล้ว +2

    Thanks bro keep up with good work

    • @RayTubeFixes
      @RayTubeFixes  4 ปีที่แล้ว

      You're welcome. Do stay connected for more fixes. Stay safe

  • @abhijithanoop26
    @abhijithanoop26 2 ปีที่แล้ว

    hi, my powerpoint automatically closes when the pc goes to sleep. why do you think this happens?

  • @amaldevadas2642
    @amaldevadas2642 4 ปีที่แล้ว

    Thank you

  • @DhirajYadav-ny6gs
    @DhirajYadav-ny6gs ปีที่แล้ว

    Sir, Tried all these. Microsoft office and excel are working but power point crashes on opening. What to do. Pl suggest

  • @sthirumalaimaran9158
    @sthirumalaimaran9158 3 ปีที่แล้ว

    My slideshow works well in other PCs. But in my PC, it does not move after the first slide.

  • @khanhlinho5961
    @khanhlinho5961 2 ปีที่แล้ว

    my ppt is not responding whenever I create a bookmark on a video. what should I do?

  • @soumyaporwal2055
    @soumyaporwal2055 2 ปีที่แล้ว +1

    thanks mate your printer trick worked

  • @JoungPy
    @JoungPy 3 ปีที่แล้ว

    Helped me a lot!!

  • @harikakatari389
    @harikakatari389 4 ปีที่แล้ว

    run doesnt recognizing the powerpnt/safe command

  • @cavidatakisiyev3956
    @cavidatakisiyev3956 2 ปีที่แล้ว

    Hi my bro I dont know how to thank. Thank you very very much...

  • @shivesh712
    @shivesh712 4 ปีที่แล้ว +1

    Thank you so much. it worked

    • @RayTubeFixes
      @RayTubeFixes  4 ปีที่แล้ว

      You're welcome. Do stay connected for more fixes. Stay safe

  • @parveenbegum3078
    @parveenbegum3078 4 ปีที่แล้ว

    Please help me I can't able to use power point what to do

  • @louissimonini8509
    @louissimonini8509 2 ปีที่แล้ว

    Thank you for the step by step process - however after executing these steps my powerpoint still crashes when attempting to play certain embedded audio files..any ideas to fix this?

    • @RayTubeFixes
      @RayTubeFixes  2 ปีที่แล้ว

      May I know what file formats are causing the issues

  • @VijaySharma-sg3fx
    @VijaySharma-sg3fx 4 ปีที่แล้ว

    Thanks

  • @subscribetotenkebabs4966
    @subscribetotenkebabs4966 4 ปีที่แล้ว

    THANKS

  • @nian0018
    @nian0018 3 ปีที่แล้ว +3

    Really AMAZING # thanx infinite times🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻

    • @RayTubeFixes
      @RayTubeFixes  3 ปีที่แล้ว

      You're welcome. Glad it worked. Do stay connected for more fixes. Stay safev

  • @yashaswinimb3075
    @yashaswinimb3075 2 ปีที่แล้ว

    My slideshow icon and back icon is not working in ms pp

  • @seemasacademy
    @seemasacademy 3 ปีที่แล้ว +1

    Thank you sir

    • @RayTubeFixes
      @RayTubeFixes  3 ปีที่แล้ว

      You’re welcome.. do stay connected for fixes

  • @ravikumarpnt1254
    @ravikumarpnt1254 3 ปีที่แล้ว +1

    Thank you 👍🙏🙏🙏

    • @RayTubeFixes
      @RayTubeFixes  3 ปีที่แล้ว

      Glad it helped . Do stay connected for more fixes. Be Blessed & Stay Safe!!

  • @ruchitamahajan9408
    @ruchitamahajan9408 4 ปีที่แล้ว

    I can't fix my power point problem... Power point screen recording is not working properly.. Please tell me how to fix that problem

  • @Rohit-gc3kd
    @Rohit-gc3kd 4 ปีที่แล้ว

    what about power point online

  • @SanthoshKumar-pp7mq
    @SanthoshKumar-pp7mq 3 ปีที่แล้ว

    it is not allowing me to uncheck. saying you are not administrator

  • @carinelxy3588
    @carinelxy3588 3 ปีที่แล้ว +1

    It workedd!Thx a lot!

    • @RayTubeFixes
      @RayTubeFixes  3 ปีที่แล้ว

      You're Welcome 👍.. Do stay connected for more fixes
      Be Blessed !

  • @stevegriffiths5364
    @stevegriffiths5364 2 ปีที่แล้ว

    Windows 7..What happened to me...In Powerpoint I opened a "text box" and then selected an imported font called "Bark". It was choosing that font that caused my Powerpoint to hang, and the program did not respond. I imported the "Bark" font quite some time ago but never used it. If I don't use that particular font, it operates how it should. Now I have to find out how to delete the font lol.........Cheers

  • @tammioodom
    @tammioodom 4 ปีที่แล้ว +1

    I tried all these options, but they didn't work. What's happening is that it is stalling when I try to export to mp4 video or save to mp4 video. I am using the Office 365 version of PowerPoint.

    • @lawritzmann
      @lawritzmann 4 ปีที่แล้ว +1

      I am having some problem

  • @aaryahendre5695
    @aaryahendre5695 3 ปีที่แล้ว

    The laser pointer is moving slowly

  • @nian0018
    @nian0018 3 ปีที่แล้ว +2

    Thanx a lot bro really i watched THIS video first only an really saved my assignment ppt and also time
    Again thanx bro.
    😀☺☺👏👏👏👏👏👏👏👏👏👍👍👍👍👍👍🙏🏻🙏🏻🙏🏻👌👌👌👌👌👌👍👍👍👍

    • @RayTubeFixes
      @RayTubeFixes  3 ปีที่แล้ว +1

      You're welcome. Glad it worked. Do stay connected for more fixes
      Stay safe

  • @lirilsilvi
    @lirilsilvi 3 ปีที่แล้ว

    Neither of these fixes worked for me. My powerpoint crashes every time I try to upload a video.

  • @mileyjannatendantubio1261
    @mileyjannatendantubio1261 3 ปีที่แล้ว +1

    it dont work my powerpoint still dont work

    • @RayTubeFixes
      @RayTubeFixes  3 ปีที่แล้ว

      What version of PowerPoint are you using?

    • @ayesharafiq807
      @ayesharafiq807 3 ปีที่แล้ว

      @@RayTubeFixes 365

  • @ashig6251
    @ashig6251 3 ปีที่แล้ว

    I have a question there is no Add-Ins in my PowerPoint What should I do?? In the case

    • @RayTubeFixes
      @RayTubeFixes  3 ปีที่แล้ว

      Does application safe works I mean does it open the PowerPoint

  • @Warfarin337
    @Warfarin337 ปีที่แล้ว

    I dont have microsoft office prodessional

  • @brianschaefer9182
    @brianschaefer9182 3 ปีที่แล้ว

    T H A N K YOU

  • @tejasdugar3304
    @tejasdugar3304 4 ปีที่แล้ว +2

    L

  • @gomezmatienzosantiago6767
    @gomezmatienzosantiago6767 3 ปีที่แล้ว

    ly

  • @enzokuhlengcezu6637
    @enzokuhlengcezu6637 3 ปีที่แล้ว +1

    Thank you

    • @RayTubeFixes
      @RayTubeFixes  3 ปีที่แล้ว

      You're welcome. Stay safe