It's possible there could be a large section of wire with damaged casing in this area, and/or multiple breaks. If removing and replacing the wire in this stretch of feet does not resolve the issue, or if you have any further questions on how your wire break locator is operating, please reach out to PetSafe® Customer Care directly so we can troubleshoot with you!
Hello Brendon, we are sorry to hear you are having an issue with your wire break locator. Our customer care team will be more than happy to help you with this issue. If you would like you can reach out to our team here - www.petsafe.net/support/contact-us?_ga=2.198396459.564702508.1664044315-1140588824.1658611533
What does it mean if after i wire this up all i get are red lights and I never see a green light?
We'd love to troubleshoot with you to see what could be causing this! Please contact our Customer Care team directly.
Did you mean to plug in one ground wire only?
How can I repeat the steps for second grounding stake? There's only one wire
@@anthonymcknight410 Cut the wire so you have two pieces.
What if you have a solid green light, solid tone and then no sound for several feet. This is near a tree
It's possible there could be a large section of wire with damaged casing in this area, and/or multiple breaks. If removing and replacing the wire in this stretch of feet does not resolve the issue, or if you have any further questions on how your wire break locator is operating, please reach out to PetSafe® Customer Care directly so we can troubleshoot with you!
I cannot hear the difference in these tones
Hello Brendon, we are sorry to hear you are having an issue with your wire break locator. Our customer care team will be more than happy to help you with this issue. If you would like you can reach out to our team here - www.petsafe.net/support/contact-us?_ga=2.198396459.564702508.1664044315-1140588824.1658611533