How to Develop Key Performance Indicators

แชร์
ฝัง
  • เผยแพร่เมื่อ 28 ธ.ค. 2024

ความคิดเห็น •

  • @sbumzulwini1324
    @sbumzulwini1324 ปีที่แล้ว +20

    Six years later, Seeing this clip for the 1st time today... It's short, straight to the point, and clear-cut. Thank you so much!

    • @_kc026
      @_kc026 ปีที่แล้ว

      Just recently got into account management, any tips?

  • @Kerry_kit_slayer
    @Kerry_kit_slayer 2 ปีที่แล้ว +5

    Did she do all that in ONE take, without cuts? That was incredible. Very informative too.

  • @ejking5625
    @ejking5625 5 ปีที่แล้ว +15

    Good work. As a retired CEO of a Fortune 50 company, I am happy to see someone educate others in a straight forward way.

    • @shithead4767
      @shithead4767 4 ปีที่แล้ว +7

      As the Queen of England I'm also very happy to see someone educate others in a straight forward way.

    • @huntersnyder7526
      @huntersnyder7526 3 ปีที่แล้ว +2

      As a retired railroad tycoon of the 1800s, I am happy to see someone educate others in a straight forward way.

    • @CrashCarson14
      @CrashCarson14 2 ปีที่แล้ว

      My Name is Harrison Ford and I approve this message

  • @setapart3452
    @setapart3452 3 ปีที่แล้ว +7

    I have an job interview tomorrow. After watching this, I feel versed and I cant wait for them to ask me about KPIs. Will let you know how it went. Thanks Erica

    • @virtualstrategist
      @virtualstrategist  3 ปีที่แล้ว

      Best of luck!

    • @kidbrave_7673
      @kidbrave_7673 2 ปีที่แล้ว +1

      Haha that's so funny I just had an interview hopefully moved towards the 2nd one which they want to know if I know how what kpi's are and like Set Apart said after seeing this content. I feel really comfortable talking about it and even being able to talk more about new approaches to bring to companies regarding sales and revenue from this approach, thank you Erica you're the best!! 😁🙌🏽

    • @setapart3452
      @setapart3452 2 ปีที่แล้ว +1

      @@kidbrave_7673 You better have got that job. I got mine. Credit to Erica

    • @kidbrave_7673
      @kidbrave_7673 2 ปีที่แล้ว

      @@setapart3452 Haha, I found out it's got 3 rounds I did the first las week, so lord willing I get a call this coming up week for the next step. 🙏😁

    • @setapart3452
      @setapart3452 2 ปีที่แล้ว +1

      @@kidbrave_7673 Wish you all the best.

  • @jimc7360
    @jimc7360 7 ปีที่แล้ว +61

    Hi Erica,
    Both this and your older video concerning KPIs helped me for the first time to understand them. I needed to complete an important assignment in my job and these videos helped a lot. I completed the assignment correctly and with time to spare. I can’t thank you enough.

    • @curtisjuelz2327
      @curtisjuelz2327 3 ปีที่แล้ว +1

      i dont mean to be so off topic but does any of you know a trick to get back into an instagram account??
      I was stupid lost the password. I would appreciate any assistance you can give me.

    • @achrafouadi2563
      @achrafouadi2563 2 ปีที่แล้ว

      hello can you please put the link of the older video of KPI you mentioned , thanks

    • @epsilon3821
      @epsilon3821 2 ปีที่แล้ว +1

      @@curtisjuelz2327 did u ever find it bruh

  • @Redefining-Doug
    @Redefining-Doug 2 ปีที่แล้ว +1

    Thank you for posting this video. I started taking online classes for data analytics about a month ago, and because of that, my boss thinks I should automatically be an expert, so I was asked to do KPI reports. this video gives me a little more confidence to try and figure it out.

  • @umerk8177
    @umerk8177 5 ปีที่แล้ว +16

    Going to a job interview tomorrow and this helped a lot Erica. Thanks a lot and may the Creator bless you more.

  • @leandromelo9141
    @leandromelo9141 7 ปีที่แล้ว +13

    Hi Erica! I'm graduated in Bussiness Administration and i've started to study English recently. I'am sure that your lessons will be help me. Congratulations! You are doing a great job.

    • @inyeekaribi4913
      @inyeekaribi4913 5 ปีที่แล้ว

      So are you. Your English is very good ☺️

  • @psp2004karan
    @psp2004karan 4 ปีที่แล้ว +6

    TH-cam is the new college and it's freee

  • @alexgoslar4057
    @alexgoslar4057 5 ปีที่แล้ว

    Thank you Erica Olsen for a plausible and well-explained way to achieve a KPI. Imp[ortantly, KPI should happen before any commercial activity has taken place.

  • @khalidqureshi945
    @khalidqureshi945 6 ปีที่แล้ว +2

    I was trying to submit KPIs and Goals for our last quarter of the year and this video really helps me in completing. Thanks for sharing.

  • @chereemckinnis3739
    @chereemckinnis3739 ปีที่แล้ว

    Great Job breaking down the 3 different examples of KPI's. Great job.

  • @ben13993
    @ben13993 2 ปีที่แล้ว +4

    Thank you for the straightforward explanation, Erica. It has helped me a lot!

  • @firstnamelastname3558
    @firstnamelastname3558 5 ปีที่แล้ว

    How serendipitous! Just yesterday, I was reading some hand written notes from my technical end user to me about system downtime and he mentioned KPI’s without spelling it out. I open up TH-cam and a video on KPI’s shows up.

  • @Sandy_covers
    @Sandy_covers 4 ปีที่แล้ว

    Tomorrow is my presentation on KPIs I was searching for some source for the help and I ended up with yours because what all I need I got here . Wonderful content .
    Easily understood.
    Thanks for sharing

  • @yohenson
    @yohenson หลายเดือนก่อน

    this is to the point, clear and fun, and most of all i actually understood it! THANK YOU

  • @annaumong6534
    @annaumong6534 5 ปีที่แล้ว

    Previously I did not understand what my Key Performance indicators but your explanation through this video is very helpful..

  • @abdulhasibmasri4925
    @abdulhasibmasri4925 2 ปีที่แล้ว

    There is a lot of effort behind this video! Thanks a lot.

  • @Somwhere-Somthing
    @Somwhere-Somthing 4 ปีที่แล้ว +2

    Thanks For your Content and Support to the learning Community here!
    I appreciate your Support!
    Thanks Again!!

  • @LukasNachtigall
    @LukasNachtigall 5 ปีที่แล้ว +2

    Awesome. Thank you for explaining KPI and awesome examples side-by-side. I will implement KPI's to my companies now.

  • @alanajoybailey1320
    @alanajoybailey1320 5 ปีที่แล้ว +9

    Thank you Erica, I liked the way you explained how KPI's work it was really easy to follow! Great video

    • @itzvam3011
      @itzvam3011 5 ปีที่แล้ว +1

      She is looking like Dakota Johnson...

  • @wayne2816wayne
    @wayne2816wayne 5 ปีที่แล้ว

    You videos are fantastic and loaded with easily digestible information.

  • @lucasoal9449
    @lucasoal9449 5 ปีที่แล้ว +3

    Just Love it, it was simple and clear. Keep that work, it is helping me and a bunch of subscribers also! Thank you!

  • @MarkSpringford
    @MarkSpringford 4 ปีที่แล้ว +1

    Great video - I would add that a baseline for the KPI is important to think about. Then you'll know how far along you are to target.

  • @greenmidge
    @greenmidge 4 ปีที่แล้ว +3

    Thank you! This was a great clear and concise video that really helped me get a start on a project for work

  • @code.africa
    @code.africa 5 ปีที่แล้ว +2

    Thanks A lot. Am happy with your video. Am a Computer programmer. Thanks

  • @debashishbramha
    @debashishbramha 4 ปีที่แล้ว

    Great!!! Thanks from India.

  • @michaelsigcha8475
    @michaelsigcha8475 2 ปีที่แล้ว

    great and clear information. THANK YOU

  • @John_McAllister_inivu
    @John_McAllister_inivu 5 ปีที่แล้ว +5

    Thank you so much Erica! This was very insightful and succinctly explained :)

  • @nthabisengmahlogonoloserob6687
    @nthabisengmahlogonoloserob6687 2 ปีที่แล้ว

    Thank you , you're a good educator

  • @MrProactiveman
    @MrProactiveman 2 ปีที่แล้ว

    Excellent , we need more videos.

  • @fofosport85
    @fofosport85 2 ปีที่แล้ว

    Simple video yet Great point

  • @andresgutierrez7504
    @andresgutierrez7504 ปีที่แล้ว

    Simple, and useful. Thanks a lot!!

  • @designtarifi
    @designtarifi 2 ปีที่แล้ว

    straight toward a point, thank you.

  • @MrNitKap
    @MrNitKap 4 ปีที่แล้ว

    Good. Simple and Clear

  • @prabodhgedam2925
    @prabodhgedam2925 2 ปีที่แล้ว

    Thank You... this was really helpful

  • @lebomontso7755
    @lebomontso7755 7 ปีที่แล้ว +5

    thank you for your video it's clear and precise.helped me quite a lot in my business.

  • @twistsugar
    @twistsugar 7 ปีที่แล้ว +14

    I think you forgot a very important category: ratios e.g. costs per new customers or signups per session (etc. etc.), I think these KPIs are actually much more actionable than raws.

  • @midamostodo
    @midamostodo 7 ปีที่แล้ว +2

    Very practical lesson, even though I would like to know what is the starting point in the planning process and what do with an indicators system.

    • @virtualstrategist
      @virtualstrategist  7 ปีที่แล้ว +3

      We like to start the planning process by assessing the internal and external market. A SWOT analysis is a good place to start. Here's our video on the topic - th-cam.com/video/I_6AVRGLXGA/w-d-xo.html

  • @dianehaen2407
    @dianehaen2407 ปีที่แล้ว

    Awesome video- thanks for sharing.

  • @Lyesso
    @Lyesso 5 ปีที่แล้ว

    Best video on KPI

  • @surfviewgardens2396
    @surfviewgardens2396 3 ปีที่แล้ว +1

    Excellent! Thank you very much.

  • @devgineer4146
    @devgineer4146 3 ปีที่แล้ว

    Like the explanation🇺🇬!!

  • @muhammadbux1928
    @muhammadbux1928 4 ปีที่แล้ว

    Very informative video

  • @Chinyccd
    @Chinyccd 2 ปีที่แล้ว

    Hey just subscribed! Was wondering if you had more examples of leading indicators?

  • @alaahesham250
    @alaahesham250 4 ปีที่แล้ว

    Thanks so much , clear content and you are so sweet and nice .

  • @genetkahsay7321
    @genetkahsay7321 ปีที่แล้ว

    I would like to show me how to caculat individual kpi performance athospital level

  • @oscarmorales204
    @oscarmorales204 3 ปีที่แล้ว

    Fantastic video

  • @rockinray6197
    @rockinray6197 5 ปีที่แล้ว +1

    KPI cheesecake.. Looking forward to seeing the rest

  • @flavioalmeida4608
    @flavioalmeida4608 5 ปีที่แล้ว +1

    Great video.

  • @Sanjay_Basnotra108
    @Sanjay_Basnotra108 4 ปีที่แล้ว

    Very good explanation.👏

  • @niharikalifeatbangalore2772
    @niharikalifeatbangalore2772 3 ปีที่แล้ว

    Thanks Erica it's very easy and good.

  • @ibnashadanik4345
    @ibnashadanik4345 2 ปีที่แล้ว

    Informative!

  • @beingme1607
    @beingme1607 3 ปีที่แล้ว

    Dear you’re amazing thank you so much for this short informative video.. you made it easy for me. I’ll subscribe now 🤩

  • @the-morning-show
    @the-morning-show 4 ปีที่แล้ว

    Nice video with a good examples 👍

  • @rajshekharhujarati9481
    @rajshekharhujarati9481 5 ปีที่แล้ว

    Very good explanation, thanks

  • @udaynataraaj2390
    @udaynataraaj2390 ปีที่แล้ว

    Superb

  • @chakryachroeung3094
    @chakryachroeung3094 3 ปีที่แล้ว

    Good explanation

  • @srij7947
    @srij7947 ปีที่แล้ว

    Hi. There are staff in the organization whose jobs cannot be measured as easily as it can be in sales and marketing. So how do u make them measurable and wet targets ?

  • @eshaqhussain8228
    @eshaqhussain8228 5 ปีที่แล้ว

    Great ....VD... keep it up

  • @angeldk8499
    @angeldk8499 ปีที่แล้ว

    Hi, great video. I'm an Spanish speaking, I'm trying to learn and understand this topic, could someone tell me what CRM means? Please. :(

  • @rajshekharhujarati9481
    @rajshekharhujarati9481 5 ปีที่แล้ว

    Erica, Thanks you made it simple.

  • @cdmarkandu
    @cdmarkandu 8 ปีที่แล้ว +3

    Great video! Thanks!

  • @the-morning-show
    @the-morning-show 4 ปีที่แล้ว

    Nice explanation 👍

  • @nisreen
    @nisreen 5 ปีที่แล้ว

    Absolutely amazing

  • @theomarais8920
    @theomarais8920 4 ปีที่แล้ว

    Are these KPI's or Balanced Scorecard? I think they are closer to goals than KPI's. KPI's are measures that measure how we are doing to reach goals. Similar to CSF's. I use 5 KPI's (e.g.) to determine if I am meeting the, say, 30 points of my job description. Hence they should be well thought trough etc. A manager will assess me on these 5 rather than on the 30, to determine my bonus, or for promotion. Does not seem to what you are describing although there are overlapping areas?

    • @virtualstrategist
      @virtualstrategist  4 ปีที่แล้ว

      Check out our whitepaper on KPIs for a deeper explanation: onstrategyhq.com/kpi-guide-download/

  • @maqsadullahqarizada999
    @maqsadullahqarizada999 4 ปีที่แล้ว

    Thanks for the good video, here is a question, there are several indicators in a project outcomes can we call them all as KPI

  • @officialmintt
    @officialmintt 6 ปีที่แล้ว +6

    You look completely like Anastasia from Fifty Shades of Grey!

  • @elijahjohnyarra
    @elijahjohnyarra 2 ปีที่แล้ว

    What if you're starting from scratch without past data to benchmark your KPIs?

  • @anngarcia7942
    @anngarcia7942 10 หลายเดือนก่อน

    Hi, KPI will be a breeze if we can set targets. What if the tasks do not have targets and is unmessurable

  • @Shona_thecatalyst
    @Shona_thecatalyst 4 ปีที่แล้ว

    Thanks so much for this

  • @mona6647
    @mona6647 6 ปีที่แล้ว +2

    Thank you for this video really helped 👌🏾🙏🏽

  • @marijapopovic9024
    @marijapopovic9024 3 ปีที่แล้ว

    Very helpful, thank you very much! I have a question, although I don't know if you can help me. For my bachelor thesis, I have to evaluate a company and calculate important KPIs. I thought I would divide up the following points like this: Earnings indicators (EBIT, ordinary operating result, EBT), then under profitability indicators (ROI,...) liquidity indicators and cash flow.
    However, my professor recommended that I simply subdivide this under Cash Analysis, Profit Analysis and Strategic Analysis. Unfortunately, I can't find anything on the Internet that I can calculate under Cash Analysis, for example, and I don't want to do anything wrong. I would be very grateful for your help!

  • @jennyvinyl85
    @jennyvinyl85 4 ปีที่แล้ว

    What's the difference between KPIs and OKRs?

    • @virtualstrategist
      @virtualstrategist  4 ปีที่แล้ว

      Check out our latest whitepaper on OKRs vs KPIs for more info: onstrategyhq.com/okr-vs-kpi-guide-download/

  • @celiafraginal711
    @celiafraginal711 4 ปีที่แล้ว

    why is it i was not able to down load the video?

  • @legesseadugna4410
    @legesseadugna4410 2 ปีที่แล้ว

    thank you for your vidio

  • @sutjiharsosuwargo
    @sutjiharsosuwargo 7 ปีที่แล้ว +1

    Thanks for your great video, its very inspiring me

  • @dailymind
    @dailymind 7 ปีที่แล้ว +2

    Thank you very much for the data. very helpful.

    • @virtualstrategist
      @virtualstrategist  7 ปีที่แล้ว

      No problem! We have more resources available at OnStrategyHQ.com!

  • @Docbyte_
    @Docbyte_ 7 ปีที่แล้ว

    Great video. Thanks for sharing.

  • @edwinutama3485
    @edwinutama3485 ปีที่แล้ว

    Hi Erica, I hope you still continue ...

  • @MohamedHassan-vl2jj
    @MohamedHassan-vl2jj 5 ปีที่แล้ว

    Thanks for explanation

  • @AweshBhornya-ExcelforNewbies
    @AweshBhornya-ExcelforNewbies 5 ปีที่แล้ว

    Thanks a ton for this wonderful video it’s just awesome but only one thing I would like to point out is the background music it’s quite distracting. Thanks Erica. Can you do some videos with Tableau and Power BI

    • @virtualstrategist
      @virtualstrategist  4 ปีที่แล้ว

      Thanks for your feedback. We will take that into consideration during our next batch of videos.

  • @josericardoquispeaguirre2550
    @josericardoquispeaguirre2550 6 ปีที่แล้ว +1

    Hi Erica, thank you for your video. It is really instructive. I wanted to ask if you use any academic literature to develop this framework/methodology to create KPIs. Thanks

  • @beingme1607
    @beingme1607 3 ปีที่แล้ว

    Can you make more vids that is relevant to KPIs?

  • @manchesterunited454
    @manchesterunited454 7 ปีที่แล้ว +2

    thank you for your efforts

  • @ryanblau
    @ryanblau 8 ปีที่แล้ว +4

    great update from the old video

  • @joancheng8639
    @joancheng8639 7 ปีที่แล้ว

    i like your previous video better== anyway we can get it back on?

  • @yeyda7371
    @yeyda7371 4 ปีที่แล้ว

    Nice ♥

  • @thn5587
    @thn5587 6 ปีที่แล้ว

    Hi Erica, I'm writing my masters thesis on CEM and I'm thinking to use kPIs of the case company to build up a strategic map as recommendations. This is a small company in Cameroon with very little or no data. Data collection is based on interview with employees, customers and or competitors. Could u advise me with the way forward?

  • @BakitKevin
    @BakitKevin 6 ปีที่แล้ว

    Thank you for the video

  • @jannaalto4009
    @jannaalto4009 5 ปีที่แล้ว

    can make a sample showing both KRA and KPI

  • @sofianeseglab4261
    @sofianeseglab4261 6 ปีที่แล้ว

    YOU ARE BEST ONE * Excelent One *

  • @veers904
    @veers904 8 ปีที่แล้ว +1

    great vid..brilliant explanation..thank you

  • @salonesinquebrantables
    @salonesinquebrantables ปีที่แล้ว

    Love it!

  • @midrockltd4216
    @midrockltd4216 3 ปีที่แล้ว

    Hi Erica...I am doing a part-time PhD and in my proposal, need to measure cultural impact on construction project performance. Can you help me how to go about it. Thank you - Abadi

    • @virtualstrategist
      @virtualstrategist  3 ปีที่แล้ว

      Check out our services here: onstrategyhq.com/services/

  • @rosemarieclavo3836
    @rosemarieclavo3836 2 ปีที่แล้ว

    WHAT IS P&L means?

  • @hussainmohammad2244
    @hussainmohammad2244 5 ปีที่แล้ว

    Thank u very much madam

  • @JohnPesebre
    @JohnPesebre 7 ปีที่แล้ว

    What does CRM mean?

    • @monastirifawzi
      @monastirifawzi 7 ปีที่แล้ว +1

      It's a software that can help you to manage Customer Relationship by Data analysis (Customer Relationship Management=CRM)

  • @subhashtiwari6420
    @subhashtiwari6420 7 ปีที่แล้ว +1

    Very helpful#kpi

    • @virtualstrategist
      @virtualstrategist  7 ปีที่แล้ว

      Glad this was helpful! We have more resources available at OnStrategyHQ.com!

  • @Cyc..
    @Cyc.. 3 ปีที่แล้ว

    I can't thank you enough ma'm