How do pilots work together?
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- เผยแพร่เมื่อ 1 ต.ค. 2024
- How do two people effectively work together, for 12 hours, in a space not much bigger than a wardrobe?
Stay tuned to the end because every little tip is important for you in your development towards an airline pilot, or any occupation really.
This video is a re-run from a video posted about a year ago. It will form part of my "Best of" playlist where I will post my most important videos from the past. Every Sunday during the summer you can expect a new re-run.
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This is something everone should watch and learn from. Not necessarily only people working in the airline industry.
I disagree / Small business for instance has a very different attitude to human work interactions than what large corporations like Big Airlines do. I myself work in the marine industry and it is Putting it nicely (tough) to say the least. The people are ordinary and the work is unstable. Because the industry is not so heavily regimented also it becomes a free for all for everyone just like any retail industry. Retail is one of the toughest industries to work in in my opinion. You could be really "respectful" of others and still not thrive because of the lack of regulations and control
As you say, verbatim."because of the lack of regulations and control", not to mention pure hostility on the part of some, I dare say. Do you want to defend such a free for all ? Certainly, the marine industry needs to be better regulated to stop idiots running the ship, or shore installations. The military marine wouldn't stand for it !
A good way of pointing out mistakes and stuff without sounding too negative is to make it sound like both of you made the mistake. So instead of saying "Hang on, you forgot to do this", you could say "we nearly forgot to do this".
Studying engineering: I find this mentality useful for when we do projects, if someone didn’t do something or something went wrong, I don’t like to point fingers but apply the aviation’s industry “you didn’t do it, we all did it” philosophy and I believe it contributed a lot.
Thanks!
Captain: please more crew resource management videos! I found the examples used informative and useful for managing the work of teams in all contexts.
Excellent lesson on CRM protocols, with lessons we should have learnt as we grew up. Being Respectful and Polite will always make a positive environment in the cockpit, office or any work place. Teamwork works best in a positive and competent environment, and there is mutual respect for each others abilities, and both parties (Junior or Senor) are open to learning something new. And always keep it Professional when your on the "companies clock", we're in a profession which has new innovations and procedures it should keep us focused and educated at the same time. Be Safe !
Very Well Said..
What's the punishment in the cockpit for farting? Military farts cost you a case of beer.
This is important, what you said by 6:40: "... it needs to be pointed out immediately, in a way that cannot be missinterpreted...) the choice of words is crucial; take the example of this story: during an approach below minimuns, the captain asked the first officer to control the throttle and up to a point the captain said: "take-off power" and the first officer takes the power off! (the captain wanted to go around); had he said "more power, or "increase power" or "we will go around", this would be simpler but it was possible to recover and climb.
I don't know if you've covered this in another video, but I'm wondering how does the flight crew decide between the "pilot flying" and "pilot observing"? Is it just something that's decided during the flight plan meeting, or is there some kind of protocol they follow?
Hi Mentour, do pilots have to know how to swim?
+Human Rights Watch Yes they do.
Thank you.
Some airlines require it. I believe Qantas requires it as most flights are over water.
Who doesn't know how to swim?
ΙΩΑΝΝΗΣ ΛΙΑΡΟΣ people who dont live near a swimable sea/lake or a pool. You have the fortune to live in Greece where you probably go swimming in the sea every year,
-greetings from a beach in Croatia where I'm writing this comment from:D
Hello I wonder, how should a first officier act if he notes there is something wrong during a critical moment like a take off but the captain dismiss his concerns like in the Air Florida flight 90 accident ?
CRM isn't difficult, doesn't matter which seat you occupy or what equipment you fly, simply be professional and be kind💖
I understand CRM to stand for Customer Relationship Management - I can see how that would relate to a flight crew as far as their interpersonal relationships go, but what does CRM stand for in this case? This video and the description uses CRM many times and never once explains what it means.
In this video CRM is stands for Crew Resource Management.
Thanks for your great videos once again and what a perfect timing as I just started the theoretical part of my mcc course as part of my integrated course. And so interresting to hear about the bonding option with Ryanair the other day. I will definently have to look into that once i am finished with my training!
Hi Mentor, I was wondering how much crossover there is amongst pilots between Boeing and Airbus? I.e do you know pilots who fly both aircraft types? Or would a pilot typically just do the training to "convert" to another model by the same manufacturer?
Not Mentor here, but i did start out on 737s (Classics back then, -300 and -500), transitioned to the NG and now fly airbus. So yes, a change of OEM is of course possible. Some do it several times in their carreer, depending on who they work for. At British Airways, for example, a pilot can in theory change fleets around every five years.
Can one fly several types? Yes, that is possible as well. However, it depends a bit on type of operation. In airlines pilots in EASA may use two different type ratings at the same time. Which would enable pilots to fly A320 and 737s at the same time. However, CAAs do frown upon that and in that case the pilot in question would have to do all the training on both types separately, which means two simulator checks per type and year, as well as keeping current (3 landings within 90 days) on each type separately.
It is much easier if one is able to get MFF approval. MFF stands for mixed fleet flying and historically is mainly an airbus thing. As the airbus flight deck is so similar between different types, MFF is quite common there. For example airlines do MFF on A320 and A330, which means that a pilot is trained on both types and can fly both of them in daily operation, although there is usually a restriction on one type per duty period. There is a training credit for this type of operation, which means that one needs only one simulator check per type and year, usually scheduled in a way that it is alternating between types. Additionally currency requirements can be lowered so that less landings per type within 90 days are required, which is really helpful especially when flying longhaul. As airbus for the first time ever uses a common type rating for the A330 and A350 (boeing uses that for far longer, for example 757/767 and 777 /787 are common type ratings), this allows MFF between three types: A320, A330, A350. As far as i know Finnair uses that.
This is really helpful! I passed the first stage assesment for an integrated program and I need to show in the interview that I am capable to work in a team.
Good stuff! I wish you the best of luck!
Petter's point right at the beginning is Respect for each other. In communicating respect I have used the method toward anyone with a title (especially someone I am not so comfortable with) is that respect the title even when you don't respect the person. It seems to work well in your mind when you must work with a person you may not agree with in your work. You detach yourself from the person, and appreciate the title which can work in some settings. It is the title you may want to achieve and be respected the same way.
One of the most constructive video i have ever seen!!
I'd love you as my life coach and counselor
Hello Sir, I am a 15 year old boy from India, I want to become a pilot, and if not then some thing in the aviation industry. I have recently checked out your channel and your channel has really cool stuff. I have gained knowledge by watching aviation videos and TV programes and the internet. Your channel enhances that knowledge to a new level. Do you fly the Boeing 777? Liked.
Hi Mentour, can we have a video on "Pay to Fly"? Wanted to hear your thoughts on the matter as it has stirred up controversy over the years! Thanks!
David Turner he said its terrible and it should be eliminated
Can you do a video on the exterior lights on the 737 please
Hey mentour pilot plzzz do a detailed video on about class 1 and class 2 medicals and what procedures it includes.....please
+pVp LIFe HAckS I will do a video where I interview an AME very soon. Stay tuned.
very helpful; no matter for aviation, business management and leadership. (message from Hong Kong)
Even before you used the word "respect", i suspected that that must be it. And though those acts that show your good intentions, which you mentioned near the end, may seem a bit weird, and like you said, obsolete and silly, it at the very least shows you're not trying to score points over the other person.... Unless... What happens when it doesn't come across as authentic?.. I've had a colleague who got me into a false sense of security by starting kind of a discussion, but agreeing with me a lot.. And then when our manager came over, suddenly he would very strongly disagree with me.. So I would say do those things that show good intentions, but only as long as you can make it look authentic.. Or would you disagree? As someone who will never be able to be a good pilot (I did take one lesson though), but still interested in coaching people, I'm interested in your point of view on that one..
What you mentioned by 9:42, made me think of a CFIT (VASP 168, B727; June 8 1982 near SBFL), which could easily have been prevented, had the first officer voiced aloud something like: "mountain ahead, pull up!" I know it's just too easy to point out errors after they have happened; one thing that can be done is improve the communication.
An excellent discussion of CRM and how it should work. It wasn't always like that though.
There was a time when 'junior' pilots lived almost in fear of Captains, especially senior ones. I've seen the analysis of many accidents, of which there are certainly many examples where, if a Junior Officer had been more assertive or vocal, an accident could have been avoided along with loss of life or indeed the entire aircraft (or two - Tenerife), still the largest loss of life in a single accident.
In Britain probably the worst example of bad cockpit relations came to light in the Staines accident of a Trident, taking off from Heathrow. As a result, cockpit voice recorders which were not yet mandatory in British airliners were made so. That didn't solve the root problem however until CRM came along and began to be taken seriously. That probably wasn't too difficult in Western countries but some other cultures, notably Asian, continued their deferrence towards perceived authority (and often incorrectly presumed competence).
Today, IIRC, if either pilot calls for a go-around (not sure when flight engineers were still there if they counted) then you damn well go-around ! The failure to do so, with the Captain overriding, resulted in the loss of a KAL 747 (Flt 801) on a tourist flight to Guam for example. Fatigue may also have been a factor. I can also think of one of the Gulf carriers who recruited a CRM Manager from Lufthansa (fairly sure of that) who finally left the company in protest at his advice being ignored ! I seem to remember Gulf Air losing some aircraft around that time (one, apparently for the Captain to 'save face' by avoiding a go around) although I can't say if Gulf specifically were the culprits in badly ignoring CRM.
Without doubt CRM has saved lived a-plenty, but it must be taken seriously and executed correctly. Other techical innovations such as EGPWS/TAWS, TCAS and the overall general reliability increase of airliners (plus ongoing improvements in several areas) have helped but only work well with a crew that's working together in harmony.
Life in the cockpit still isn't 100% 'perfect' though (and it would be foolish to imagine that it could be) and we rely on the pilots to solve the everyday problems that may pop-up.
Was the loss of AF447 a result of poor CRM, training, or both ? There were failures of both for sure. Without doubt, it need not have been more than an 'incident' IMHO.
Hi Petter! Not sure if you'll see this comment, as it's been a while since this video had comments. I've been reviewing may of your videos from the past 2 years as aviation is one of my hobbies and your content is really great.
This time however I want to THANK YOU, as you've helped me directly handle a tricky issue at my workplace.
I've been entrusted a project manager role for a organizational restructuring, and there is a team merger process in progress, but it had huge opposition form the people involved. Basically the new incident team, which is located in 2 different continents has to assign one member each, when dealing with an incident, and it's been causing frictions and did not work well.
So I repackaged everything the managers did before in a nicer package, with something I learned from you - I introduced the "airplane cockpit" work model. The crew would be 2 separate, but equally important, roles, with clear responsibilities split like for airplanes: pilot flying and pilot monitoring. I explained everything I learned from you about these roles and all the benefits and this got things rolling.
Things should go a lot smoother now, so thank you very much!
P.S. I love your content, especially your view on crashes/incidents. Looking forward to the next episodes!
He says the S word at 13:32
Tell the teacher!!
+The Aviation Channel 😱
Lol
Oh shit
shit
Common sense, well known since two thousand years: "All things, therefore, that you want men to do to you, you also must do to them." (The Bibel, Matthew 7:12). Thank you, sir, for this fine video lesson!
Can u talk with the pilot while u are flying?(but about other things other than the flight)for example about your family, what u ate that day haha something like that
super pretzel from what I have heard yes once at like cruise as long as you do everything else that's required.
Ayce thanks fam!
Below 10,000 ft and at critical stages of flight (basically everything that is not cruise), a sterile cockpit should be maintained. This means that there should be no talking about things that are unrelated to the flight being carried out at the time. But of course once in the cruise with reduced workload the crew can have a nice chat about life etc I think thats how it is
First let's make it clear that both people sitting at the front are pilots. The difference between them is that one has overall command and responsibility. During the most safety-critical phases of flight (take-off and landing) unnecessary conversation is discouraged.
You will allways do mistakes. What separates the best from the amature in my oppinion, is that the proffesionals have managed their mistakes better. Weather it be sports, videogames or in the workplace
Captain, this is great content, im studying your material and it allows me to bring to the reality some of those kind of conceptual knowledge and apply them to my MCC course. Best regards from Colombia, South America. Keep the good work and content!
Hey mentour
What simulator do you recommend ? I use to fly with FSX but I switched to xplane11 recently and its MUCH better
Have you used any of them and how do they pan out when it comes to realism?
ΙΩΑΝΝΗΣ ΛΙΑΡΟΣ x FSX is much better for realism with the pmdg addon aircraft. Mentour says they are very realistic on systemsand I agree. FSX/P3D is great when you use orbx which are ground textures... I'm not sure of any good 737 which is realistic in x plane as pmdg haven't gone into x plane yet. But, x plane looks better with default scenery and textures... but in FSX and P3D, with addon textures and aircraft is the best you will get
Simulators are great for practising procedures (especially instrumental). In a VFR flight, they can be very counter productive. Hardly anyone looks outside for traffic in a simulator (what could go wrong?) which can lead to a dangerous habit as you move into a real cockpit flying in visual conditions.
ΙΩΑΝΝΗΣ ΛΙΑΡΟΣ fsx is dead, pick up P3D with the pmdg 737 and navigraph. P3D v4 is a 64 bit modern engine vs fsx 32 bit 10 year old engine. Also pmdg is boeing certified so you can rest assured knowing you are flying the most realistic sim aircraft for boeing aircraft. I say get navigraph fms data so you can upgrade to the new AIRAC cycles as soon as they release
P3D is a bit out of budget for me and I have already spent a few hundred euros on XP11 so I am not planning to Switch but thanks for the suggestions!
X-Plane 11 is Much better than FSX and a but better then P3D
Thank you Captain for the sharing. Showing respect to everyone regardless of their rank or age certainly will bring that person far. As old saying goes "our attitude determines our altitude"
On certain airlines can a person (passenger) who books a flight know who the Captain and First Officer be and level of experience be?
Fantastic episode! One thing I really like about aviation is that >most< of the time, the requirements and workload of the cockpit do away with the everyday bullshit. Of course no one can turn into a machine in the cockpit, personalities still play the role, but on overage, I consider that a quality work environment. Difficult, responsible and demanding but very rewarding (not talking about money)!
Thank you very much✈️
Second
Watched this one before and I still find it insightful! This is one of the things I need to pick up quickly as a junior TFO, I'm about to start my 738 initial line training next month and I must say your videos and words have been helping me a lot, to get to where I am going today. There were some really hard times on my previous training periods and your videos were just so encouraging and really inspiring, it really supported me to find the strength I need to get through all the hardship. Please keep up the good work! Salute to my Captain Mentour :) A big thank you from Taiwan.
I am just before Airline Assement as a cadet. I found a lot of really helpful tips in this video. Thank you
i got a question , is it just me or what ? i get the sense that their personalities are like fake ,kinda jerky ..if thats so , why?
Who, me?
Mentour Pilot emm... nope , in general
Dear Mentour, do you have any recommendation or advice in order to pass a CRM assessment of any airline company?.
Notification Squad?
Çok güzel paylaşım, teşekkürler...
whispering is kind of odd because of the voice recorder. I mean: If the chemistry and the communication works afterwards I see why you are so happy, but from an other point of view, hiding mistakes should not be encouraged. On the other hand off course: To hear each other in a real cock pit, then you can not really whisper, so any actual communication will be on record (and be overwritten within a day or two).
+sarowie It's not the whispering in itself, the point is the intent of bringing a positive result fro. The crew without trying to score points.
As you see, I do both see and hear it (this happens in a simulator, no voice recorder)
Do you think it should be "mandatory" that pilots get oriented (via company training/orientation) with each other before working together? I am aware of emergency situation where a pilot has to fill in for another schedule pilot etc... and/or maybe it might be capital intensive to do so etc... But you are on point.... basic (care/respect) for each other is priceless!!!!
Personally, I don't think it is a good idea to force any form of orientation. Orientation will occur naturally from the point that the F/O and Captain meet on the ground.
Great videos and I really enjoy this channel! I've got a question regarding making videos in aircraft. Especially airliners. Does an airline have regulations on videoing and make Vlogs in aircraft? I've been wondering about this because there are a lot of in flight videos and explanations during flights ect. Or do the airline you work for not really care, as long as you are safe? Thanx in advanced and happy flying!
Hi! Generally its not allowed to use any other electronic devices than company approved Ipads etc in the cockpit. Most companies doesn't mind if their pilots snap the odd picture now and then, as long as its not during critical phases of flight. Actual filming in the cockpit would require the approval of the Chief Pilot in my case.
Use a better Mike. Will definitely help out with the quality of your video. 😁
I recommend Patrick instead of Mike, he is a good guy!
hahaha
Hej Mentour! Undrar en sak, måste man vara väldigt bra på huvudräkning när det kommer till pilotyrket? Har ganska svårt för det och blir lätt stressad och då går det ännu värre. Min dröm är verkligen att bli en pilot men jag är lite orolig för det, har du några råd? Tack
i wish every instructor i had and will have was like you. thanks
Am curious to know what sorts of errors require some form of reporting up official channels. Things such as a runway incursion spring to mind, but what others might there be?
Cheers
I believe all major aviation authorities have a minimum standard of what has to be reported. EASA has a pretty comprehensive list of mandatory reporting items, individual companies might have even more points that have to be reported. Check out ec.europa.eu/transport/sites/transport/files/modes/air/safety/doc/guidancematerial376.pdf for the EASA guidance material.
I remember seeing this before did you re-upload the video?
i take the high road you take the low road, and i ll ...
Very good video Capt. Congratulations
Is it necessary to get any degree before getting ur ppl/cpl ..like any degree (not related to aviation)
If you mean an academical degree like bachelor or masters, no, you don't. And for a PPL there is no prerequesite at all. For a "frozen" ATPL (CPL with ATPL theory credit) there might be a minimum amount of knowledge in mathematics, physics and english required, depening on the country you're doing your training in.
notif squad❤️
Good job Mentour. Love your channel so much 😍
Hi Mentour, according to CRM, what do you think about the behavior of a F/O in case of captain smokes? Thanks =)
Smoking is not allowed by anyone in the airplane.
Yes it isn't. I was asking about the approach against a person who is breaking that rule.
Good episode. drove me to think. thanks.
I really like your videos!
I would like to be a pilot. Could you give me some advice, how should i start?
Jarina Wozny sure, best thing to do is take a discovery flight at your local airport. you can google flight schools in your city. they typically last for an hour and involve some basic manuevers. if all goes well, you can inquire about the programs they offer and pricing. chat with at least three flight schools before making a choice. this way, you have spoken with many instructors and made a decision based on which one you feel most comfortable with. you will be spending a great deal of time together and nothing fosters the learning curve like a good connection. I wish you every success💖
Thank you so much!
It could be fun! I'll try my best. If i start, i will inform you!
Good luck, and High Fly!!
You are a smart dude.. Top video
What does CRM mean??
Hey mentour! How do pilots adapt to new technologies in the cockpit?
Paradaux same way everyone get used to technology like new phones learn about it
Hi sir . I am a trainee pilot plz tell me how to deal with air regulations subject?? 😰
+ANMOL GUPTA There is only one way of getting g through that subject. STUDY hard.
thanks mentor... 😊
Is there a 'Live' feed tonight, if so what time?
+Will Ford Yes, I will do a short live at 18:00 UTC
First one
HOW LONG IS AN ANNUAL LEAVE?
As always, loved this...but exactly what does CRM stand for?
Brian Thorstad Crew Resource Management
Crew Resource Management
Very good advice
Keep up the good work.
Awesome!
Was CRM a result of the Tenerife disaster?
Cardinal Points Farm no
CRM started in 1972 after a crash in Florida.
The videos are very good!!!
+victor santos Thank you!
3
Is there a steam tonight?
+Ryanair Rules I haven't decided yet. Do you want to?
Mentour Pilot sure if you happy to do one. Up to you tho, I know your busy.
Nah First officers just need to learn their place..
Sit down shut up and do what you are told..
Just joking.
A video that could be 5 minutes long, he makes it 15 minutos long... probably cause the $$$
Jose Carlos Rodriguez there are no ads... so he doesn't earn any money from this video
Jose Carlos Rodriguez it's not like he is talking rubbish in the 15min????