Fan experience & how to meet supporter expectations | Zendesk and redk Webinar

Supporter expectations have shifted, they now demand more from the clubs, organisations and venues that they interact with and visit. This has resulted in the rising importance of Fan Experience, where many organisations lag behind other industries in the Digital Service they offer.
On August 23rd Zendesk and redk held a webinar to discuss the fan experience landscape in which we discussed:
How clubs can meet their fans on digital channels
How to promote self-service & drive automation
Drive additional revenue from retail & hospitality channels
Establish an experience to match your brand
If you want to learn more or see how we can help, get in touch with us here: www.redk.net/e...