imho the product is doing is exactly what it was designed to do. The battery craps out just after the warranty expired. Now, one could ask why on Earth did Withings not design a small battery compartment with a removable cover so when the battery dies we could just order a replacement battery from them? I guess the reason is something to do with the fact that the Samsung battery I just ordered goes for around 10 bucks, while a new smart scale is 150 bucks. When customers complain about this issue on Withing`s support then first they are asked to "hard reset" their devices, then when that does not work (why would it?) then they offer a generous 25% discount on the next purchase. Must be really a great feeling for these industrial engineers when the product managers/sales folks explain to them the hard reality of making a living these days when you must drive around at least in a nice new Porshe in London, so people do not think that you are an absolute no one! :-D
,@@fodor84 My scale was within their 2-year warranty and they replaced the scale without any fuss. They advertise that the charge lasts for many months, but they should advise charging after a few months in order for the lithium battery cells not to die. So I'll keep the charge above say 30 per cent
Your video helped me. 😃
Thank you very much for posting 🙏
(Really appreciated seeing the info on the battery!)
I swapped the battery and still won’t power on. Tested battery with multimeter and it is sending power to circuit board. Any ideas?
Hey yk the kimbolton fireworks video you posted I was there lol
Thank you so much! I solved the problem
Just replaced the battery in mine, thanks!
#Rubbish product , everyone has this battery issue
imho the product is doing is exactly what it was designed to do. The battery craps out just after the warranty expired.
Now, one could ask why on Earth did Withings not design a small battery compartment with a removable cover so when the battery dies we could just order a replacement battery from them? I guess the reason is something to do with the fact that the Samsung battery I just ordered goes for around 10 bucks, while a new smart scale is 150 bucks.
When customers complain about this issue on Withing`s support then first they are asked to "hard reset" their devices, then when that does not work (why would it?) then they offer a generous 25% discount on the next purchase.
Must be really a great feeling for these industrial engineers when the product managers/sales folks explain to them the hard reality of making a living these days when you must drive around at least in a nice new Porshe in London, so people do not think that you are an absolute no one! :-D
,@@fodor84 My scale was within their 2-year warranty and they replaced the scale without any fuss. They advertise that the charge lasts for many months, but they should advise charging after a few months in order for the lithium battery cells not to die. So I'll keep the charge above say 30 per cent