DevDrop 9a: Predictive Engagement Journey Tracking in Web Messaging using the pageview command

Web messaging is Genesys Cloud's latest messaging client. With web messaging a user can visit your site, converse with an agent, drop off and then return to the site later and pick up their conversation where they left off.
In this video, Michal Krzywonos a software engineer on the Predictive Engagement team
will introduce you to the Predictive Engagement web messaging journey plug-in.
This plug-in allows managers, supervisors, and agents to view the entire customer journey data
that relates to the web messaging interaction.
This video will specifically cover the Journey plugin's pageview command and demonstrate how to change the default behavior of the plugin, along with capturing custom journey data.
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