What if my laptop is not on a domain? Should I write workgroup in the box provided for domain or keep it empty? And will I have to enter IP address of my laptop too? Like if share folder 'scans' is on laptop, will the path be '\\192.134.1.243\desktop\scans'?
+craccky thanks for reaching out! I understand that you need help in setting up scan to network folder. I'll do my best to assist you. Please follow the guidelines under this document to setup scan to network folder: bitly.com/2BLLXYn Let us know how it goes.
The following conflicts were found: A Save to Network Folder Quick Set requires user credentials for write access. Control panel access to Save to Network Folder should require a network sign-in method.
The following conflicts were found: A Save to Network Folder Quick Set requires user credentials for write access. Control panel access to Save to Network Folder should require a network sign-in method.
@@HPSupport The operation was completed successfully. The following conflicts were found: A Save to Network Folder Quick Set requires user credentials for write access. Control panel access to Save to Network Folder should require a network sign-in method.
+Tim Joseph - May I know the model and serial number of your printer?The instructions for finding the model and serial number can be found here: support.hp.com/in-en/document/c03770424 - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc? - If connected to computer may I know the operating system installed on it?
my printer is HP Laserjet 500 Color MFP M575 [5275F9] I have tried to save to USB settings to scan the document by entering the printer's IP address in the browser but still cannot, please help me
Hello admin when I start sand documents to a folder the network but it show “ the network folder path specified does not exist “ how to fix thank you 🙏
+James Canales thanks for reaching out! I understand that you are experiencing an issue in setting up save to network folder. I'll do my best to assist you. Please refer to the instructions under this document to fix this issue: bitly.com/2PURNQX Let us know how it goes.
whats causing this issue The following conflicts were found Current Save to Network Folder settings are in conflict. Go to the Save to Network Folder Setup page to view the conflicts and resolve them
I want to make a password free folder on network so all can scan access their files, But after following your instructions printer is asking for username and password after i click Start. Help please
Dear hp i have tried but no succes it is always says thats the username and password are incorrect but , it doenst se the shared folder hp pro 700 mfp 775
I am facing problem of """""""Folder path not found""""""""" Both my laptop and Scanner HP 8500 Fnl are on same network and from Laptop in can Ping my printer through IP ''''' Device are communicating I can access my scanner through on Laptop Web Page using scanner IP Address. When I create Quick Set by completing all steps ( I Provide shared Folder compete Path e.g \\computer name or IP Address \ Shareholder complete path). When on Scanner i try to Save on Network Folder ......Message apear """"""""""" Share Folder Path not found""""""' How to resolve it any one can guide please.
+Syed Saqib I understand the folder is not found on your laptop while scanning. I'm glad to hear thatyou're able to ping the IP address and you're able to communicate to the latop. Try connecting the printer to your network manually so that the HP installer can find the printer. Use the Wireless Setup Wizard if you have a touch or text-based control panel. Please try the following document to troubleshoot further: bit.ly/2Bj2nWL and bit.ly/2BhBr9x
Hi there, thanks for contacting HP Global Social Media Support! Please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/6053l9Hwd Regards, HP Support
What if my laptop is not on a domain? Should I write workgroup in the box provided for domain or keep it empty? And will I have to enter IP address of my laptop too? Like if share folder 'scans' is on laptop, will the path be '\\192.134.1.243\desktop\scans'?
+craccky thanks for reaching out!
I understand that you need help in setting up scan to network folder.
I'll do my best to assist you.
Please follow the guidelines under this document to setup scan to network folder: bitly.com/2BLLXYn
Let us know how it goes.
Same problem here..guidelines doesnt have the answers..
@@emmz6703did you find the solution?
The following conflicts were found:
A Save to Network Folder Quick Set requires user credentials for write access. Control panel access to Save to Network Folder should require a network sign-in method.
The following conflicts were found:
A Save to Network Folder Quick Set requires user credentials for write access. Control panel access to Save to Network Folder should require a network sign-in method.
+Aristo Pharma Please refer this document to know about setting up scan to network folder: bit.ly/2uzJBva
@@HPSupport Can I share the screen short with you
Any Support mail id
@@HPSupport The operation was completed successfully.
The following conflicts were found:
A Save to Network Folder Quick Set requires user credentials for write access. Control panel access to Save to Network Folder should require a network sign-in method.
@@HPSupport Is that possible, Anybody can help on REMOTE or ANYDESK
Does this device do simple copying? I can't find a quick set for this.
+Tim Joseph - May I know the model and serial number of your printer?The instructions for finding the model and serial number can be found here: support.hp.com/in-en/document/c03770424
- May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?
- If connected to computer may I know the operating system installed on it?
@@HPSupport The model is a Flow 8500 FN and the SN is: 752711946tpwt
@@HPSupport it’s not connected to computer
Hello. i have no internet. how to setup LaserJet 500 MFP M525 printer and Scanner using USB Cable?
+Monthe Charly Please refer this document to setup your printer: bit.ly/37sGLJ8
How to create an email to log into the HP laserjet enterprise m630 mfp printer system . Please help me
+muhamad ramdan Please refer this document to know about setting up scan to network folder: bit.ly/2GZO798
my printer is HP Laserjet 500 Color MFP M575 [5275F9] I have tried to save to USB settings to scan the document by entering the printer's IP address in the browser but still cannot, please help me
+Ahmed Sholeh Please refer this document to setup scan to email feature: bit.ly/3c333AZ
Hello Sir,
Its not showing the degital send button just show information is there any solution for that or i can send you error screen shot?
+umar tariq Please refer this document to setup scan to network folder: bit.ly/2GZO798
Hello admin when I start sand documents to a folder the network but it show “ the network folder path specified does not exist “ how to fix thank you 🙏
+Hello Everyone Please refer to the instructions under this document to fix this issue: bit.ly/2GZO798
GOOD EVENING
Dear HP.
how can I open the HP website to add an email?
+Altaf hussain May I know the model number of your printer and the exact issue you are experiencing on it so that we can check the details for you?
I m trying to connect my laserjet managed flow MFP M830m printer but not being connected
Plz help me
+jmkd knowledge Please follow the guidelines under this document to fix this issue: bit.ly/2uzJBva
I have tried to save to USB settings to scan the document by entering the printer's IP address in the browser but still cannot
please help, thank you
+Ahmed Sholeh May I know the model number of your printer so that we can check the details for you?
@@HPSupport HP Laserjet 500 Color MFP M575 [5275F9]
hello, I have an question,
I enter the browser but only information comes out
+James Canales thanks for reaching out!
I understand that you are experiencing an issue in setting up save to network folder.
I'll do my best to assist you.
Please refer to the instructions under this document to fix this issue:
bitly.com/2PURNQX
Let us know how it goes.
whats causing this issue The following conflicts were found
Current Save to Network Folder settings are in conflict. Go to the Save to Network Folder Setup page to view the conflicts and resolve them
+Tumi Matshai Please refer to this document: bit.ly/2BkW9Fu to know completely about save to network folder settings and configuration.
@@HPSupport Hi in this link there is no document available, please can you indicate one for , thank you so much,
I want to make a password free folder on network so all can scan access their files, But after following your instructions printer is asking for username and password after i click Start. Help please
+Haseeb Khan Please follow the guidelines under this document to fix this issue: bit.ly/2GZO798
What about on a macOS computer?
+MrMJMTech Please follow the guidelines in this document to fix this issue: bit.ly/2Jam1Hn
Dear hp i have tried but no succes it is always says thats the username and password are incorrect but , it doenst se the shared folder hp pro 700 mfp 775
+Landry Fowedji Please refer to the instructions under this document to fix this issue: bit.ly/3hsMUaz
I am facing problem of """""""Folder path not found""""""""" Both my laptop and Scanner HP 8500 Fnl are on same network and from Laptop in can Ping my printer through IP ''''' Device are communicating I can access my scanner through on Laptop Web Page using scanner IP Address. When I create Quick Set by completing all steps ( I Provide shared Folder compete Path e.g \\computer name or IP Address \ Shareholder complete path). When on Scanner i try to Save on Network Folder ......Message apear """"""""""" Share Folder Path not found""""""' How to resolve it any one can guide please.
+Syed Saqib I understand the folder is not found on your laptop while scanning. I'm glad to hear thatyou're able to ping the IP address and you're able to communicate to the latop. Try connecting the printer to your network manually so that the HP installer can find the printer. Use the Wireless Setup Wizard if you have a touch or text-based control panel. Please try the following document to troubleshoot further: bit.ly/2Bj2nWL and bit.ly/2BhBr9x
MBOH ORA WEROH KANG
what i can do...my management option is locked
+Sanaullah Khan Please refer to the instructions under this document to fix this issue: bit.ly/2GZO798
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Hi there, thanks for contacting HP Global Social Media Support!
Please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/6053l9Hwd
Regards,
HP Support
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