Hello, nice video! Im currently developing an app that uses the purecloud SDK to handle both user presence and call handling. I have a question tho, is it necessary to have the mypurecloud client open on another tab in order to do so? right now if I dont have the client on another tab, call handling won't work on my app. Thanks in advance!
Hey Qamar, thanks for the question. This channel is not moderated by content experts, I would recommend posting in the Dev Community: developer.mypurecloud.com/forum/
Great Demo Jim. learned a lot from this video
Thanks, Hari!
Hello, nice video! Im currently developing an app that uses the purecloud SDK to handle both user presence and call handling. I have a question tho, is it necessary to have the mypurecloud client open on another tab in order to do so? right now if I dont have the client on another tab, call handling won't work on my app. Thanks in advance!
Hey Guststavo, the comments on our TH-cam channel are not moderated by technical experts. Please ask your question in the genesys community.
Is there anyway to get the public IP of purecloud to whitelist in our firewall?
Hey Qamar, there are some Genesys Communities that can help you check out know.genesys.com to learn more. Cheers!
Hey Qamar, thanks for the question. This channel is not moderated by content experts, I would recommend posting in the Dev Community: developer.mypurecloud.com/forum/