Customer service means everything to me! I had full intentions of purchasing a bag at LV once and because the SA there was the most rude I ended up leaving with tears in my eyes. Also the pressure to purchase is real! Because you can’t just look around anymore.
I’m so sorry you had such a terrible experience!! It never feels good when you’re excited to see something and the SA acts so rude! 😡😭 on a side note, this is super random but I love how independent you are 🥺 I’m too scared to drive around LA by myself because LA traffic/drivers is way too insane for me!
I will just never understand why they’re rude. Because to me a sale is a sale. Being mean and losing a sale or being nice and possibly getting sale. You imagine a “high end” experience to be nothing less than luxurious and welcoming but totally not the case sometimes smh.
I just found your channel and I wanted to say that this is so nicely edited! It wasn't too fast but not too slow so I never got bored or overwhelmed and your commentary on screen is so entertaining.
I try to not allow poor customer service affect me. I always keep in mind that SAs work for the brand and just like in any other organization their are some employees that are just disgruntled. If someone is not helpful I ask for another person to wait on me. The employees work there usually because they need a job and I shop there because I have enough disposable income to do so. While a negative attitude is not pleasant, it’s their problem not mine.
Yes to that mentality!! Preach girl! If you have a bad attitude then that’s your own problem. Next time (if I ever go back to Prada doubtful now lol) I’ll just ask for someone else to help me.
The mini lady Dior in the light pink is so cute. Have you ever tried Vuori joggers? They are so soft & comfortable. Enjoy your new bag and Happy New Year! 🎊
Sorry to hear about your experience. Some sales that are working at those big brands feel they can’t be bothered..........anyways, watching your shopping vlog made me miss California and I literally just came back 2 weeks ago!
The lady dior is on my wishlist🥺 now I’m saving for the saddle bag which is my all time favorite bag, I truly hope to be able to get it for my master degree this year. But sooner or later I’ll star saving for the lady Dior too, hopefully for that time the price won’t be as high as the chanel Classic flap
Do not feel bad. The situation not only happed to Parada store. I had same bad experience with Dior when I purchasing a 30 Montaigue bag. The sales not friendly at all. I wear not going back to the store again.
Omg really?? That happened to you?? Normally Dior has amazing customer service!! It’s so common Chanel and LV are super snobby but Dior wow I’m so sorry. It just goes to show there’s always bad seeds in every company smh
Omg!!!! I literally have never considered getting a Celine bag until your unboxing and this vlog! The canvas is gorgeous!! 😭 I’m definitely planning a trip to the nearest boutique ASAP!
ITS SOO NICE. Girl you need to go to a boutique and see the restttt. I’m literally obsessed and I have two other triomphe canvas bags on my wishlist now! 😍
I had terrible Prada experience in the aspen store as well! Went to store twice well before the store is supposed to be closed and the door is locked and rejected me... Tried the other time and waited 15min to be attended by a SA... there are literally sales walking around, saw us waiting and walked away. Eventually this is their problem not mine and should no means affect yourself
Wow that sales associate at Prada sounds like they need more training on professionalism. I hate when I go into a store and the customer service is garbage.
Omg I’ve been obsessed with Dior lately! Their bags, colours, leathers are all so pretty!! Thanks for bringing us along! I love your vlogs 😍 LA is so beautiful!
sorry to be so offtopic but does someone know a trick to log back into an instagram account..? I somehow lost the login password. I would love any tips you can offer me!
Can’t believe the Prada SA. I been to that store before and the are usually nice. I wonder which guy 🤔. Sorry that happened! I would never go back if that happened.
Omg!! I totally had the same experience in LV in my area. I was looking for a specific item for my aunt and the guy who helped me is very awk and condescending. He wasn’t mean but the vibe is super off. He didn’t even introduce himself or tried to be friendly. I felt a little embarrassed because I feel like he was judging me that I can’t afford the item? But anyway I told myself if I’m ever going back to that LV and I see him again I will ask for another SA that deserves my commission or just go to another lv store lol It’s just sad.
100% that’s why I left! It’s like fine I don’t want to give you any commission. I never understood why they give attitude it literally only hurts them. Because a sale is a sale. And if you’re friendly and professional they’ll WANT to come back to you! I’m so sorry you got treated that way too esp with LV I feel like their customer service is a hit or miss.
Love your videos, that is my biggest fear of going to any luxury store but especially in the Beverly Hills area. I use to work in that area years ago and one day on lunch a coworker and myself walked around Rodeo Dr on lunch time just browsing and went into one of the stores and they literally gave us the death stare like you cannot afford to be in here and get out look. They followed us around the whole store. Smh. I did want to go to the Dior store on Rodeo Dr last week to purchase something small because it was sold out online. But my anxiety got the best of me so I found a location in New York and purchased it over the phone. Its sad you have to go to that length to spend your hard earned money on something nice for yourself. The sa that helped me over the phone was super nice. I will probably just do that from now on. I would like to one time have a nice experience in store but who knows what type of sa I will get. Love your purchase. Happy New Year!!
I’m so sorry that happened to you. It seriously is unacceptable and it puts you off completely to shopping in store which should never be the case. Especially a “luxury” store, customer service should be nothing less than top quality. I say with Dior definitely give it another try I’ve only had great experiences in Dior! xx
@@sedshipp8304 omgggg I love the OC area! So much better than LA hahaha. And living expenses in Texas is so much lower so high five for moving! SoCal in general is soo overpriced and overrated.
That SA had a serious problem, there’s no excuse whatever for being that rude to a customer. I am so curious about what you do for a living, since you own so much luxury things! I hope this doesn’t come off in a wrong way. Love your spirit✨
Is it okay to ask what camera you used for the vlog? And so sorry about your experience :( Really don't know why SAs are like that. Had a YSL one not be personable. Still bought something anyway for the New year but wished I had a better vibe.
Of course it’s okay! I use a canon g7x mark ii to vlog. And see I never understand how that level of treatment is acceptable. Smh. You should’ve at least requested someone else to ring you up because that person did not deserve your commission!!
You’re so sweet and yes Prada Man was rude...should of gotten his name...we all have bad days but this is the job he chose 😒 any who love your vlogs! Also this of random...but where do you get your music from (if you don’t mind sharing)
urgh, great vlog, sorry about the negative Nancy. I feel like when these stores are busy it becomes a numbers game and if certain SA's who judge people by appearance or age look at you and think you wont buy they will try and get it over with so they have a better change of a sale to the next person.
I completely agree! When I was younger like in my early 20s I would feel pressured when the CAs would give me bad attitude but now I just leave and I’m like “ok not going to waste my energy with these bad vibes ✌🏼 “
I always feel intimated going into a luxury store cause of bad customer service lol! But I also don't tolerate it as well since I do work in an environment dealing with patients and I sure don't treat my patients with an attitude where I don't want to take care of them. Some employees don't really want to do their job unless they make money off of their customers its a shame that they only look at that.
Yesss to everything you just stated. It’s even worse that they made anyone feel “intimidated” or inferior. With these prices, the experience should be nothing less than the best. Regardless of purchasing or just looking. If you’re getting commission then service should be #1 priority.
People like that should not work in customer service that’s VERY VERY RUDE. I’ve been in customer service pretty much my whole career and I would NEVER speak to anyone that way. That’s definitely off putting. That’s why I prefer to shop online. But when you spend that kind of money I totally get why you should shop in store. Pics can be deceiving.
They’re also so lovely in the rodeo drive celine.. the celine boutique where I live in Australia are so great too.. I work in retail and it makes me mad to hear stories like yours.. an SA shouldnt treat a customer like that.. I’m so sorry that’s how you were treated.. if you lived in Australia I’d refer you to my amazing SA 💕
I feel like this type of behavior in general is just so unnecessary regardless of the situation. Literally no one benefits 🤦🏻♀️ But thank you for being so sweet! Hope you had a great New Years ☺️💕
I can never believe when SA's are rude. I know people are not always going to be happy, but to be that rude to a paying customer is outrageous to me. It's like dont they want people to want to come back and shop with them?! Hopefully you can find your 'cameo' re-edition haha
Oh for sure. That’s why I never dress up to go to Rodeo. Bc if you’re going to treat me poorly purely based on the way I look then I don’t even want to waste my energy/money with you period. If you ever on in ktown I highly recommend stopping by! It’s sooo good if you like short ribs!!
omg love the vlog to celine and that mini lady dior vanity is so cute x
I’just found ur channel n really like the vlog plus the bags omggg !! It’s so chilll
I love Lisa💓, now i love u too😅. Well done!
Omg your my fave now.. Huhu. Thank you for the Celine shots.. I also really love everything Lisa wears.. Love your reviews
Celine
Lisa is queen
@@maggyxchuu ❤and you are so much beautiful
The Celine Ava bag is so cute! Do you know if the strap is adjustable?
It is!!
So sorry you had a bad experience in your shopping. It happens. Thanks for taking us shopping!
I love the pink Dior
Customer service means everything to me! I had full intentions of purchasing a bag at LV once and because the SA there was the most rude I ended up leaving with tears in my eyes. Also the pressure to purchase is real! Because you can’t just look around anymore.
I’m so sorry you had such a terrible experience!! It never feels good when you’re excited to see something and the SA acts so rude! 😡😭 on a side note, this is super random but I love how independent you are 🥺 I’m too scared to drive around LA by myself because LA traffic/drivers is way too insane for me!
I will just never understand why they’re rude. Because to me a sale is a sale. Being mean and losing a sale or being nice and possibly getting sale. You imagine a “high end” experience to be nothing less than luxurious and welcoming but totally not the case sometimes smh.
i can drive you
I just found your channel and I wanted to say that this is so nicely edited! It wasn't too fast but not too slow so I never got bored or overwhelmed and your commentary on screen is so entertaining.
Thank you for this comment 🥺💕
I try to not allow poor customer service affect me. I always keep in mind that SAs work for the brand and just like in any other organization their are some employees that are just disgruntled. If someone is not helpful I ask for another person to wait on me. The employees work there usually because they need a job and I shop there because I have enough disposable income to do so. While a negative attitude is not pleasant, it’s their problem not mine.
Yes to that mentality!! Preach girl! If you have a bad attitude then that’s your own problem. Next time (if I ever go back to Prada doubtful now lol) I’ll just ask for someone else to help me.
Omg yo slayyy !!!! My gurl got an A t t I t u d e
b-roll on point!!!! also I cannot believe the Prada CA sheesh
Such a fun shopping vlog! 🧡
The mini lady Dior in the light pink is so cute. Have you ever tried Vuori joggers? They are so soft & comfortable. Enjoy your new bag and Happy New Year! 🎊
I’ve never even heard of that brand! But I’ll definitely check them out! And happy new year to you as well ✨
I think Dior and Bottega Veneta have the best customer service.
Sorry to hear about your experience. Some sales that are working at those big brands feel they can’t be bothered..........anyways, watching your shopping vlog made me miss California and I literally just came back 2 weeks ago!
The lady dior is on my wishlist🥺 now I’m saving for the saddle bag which is my all time favorite bag, I truly hope to be able to get it for my master degree this year. But sooner or later I’ll star saving for the lady Dior too, hopefully for that time the price won’t be as high as the chanel Classic flap
whered u get that camera?
The dji was a Christmas present so I don’t know where exactly it was purchased sorry ):
hi, #LVGUCI , i just wanna tell you that you make my day with your videos. you have srsly helped me through not so happy times!!! thank you.
Love your vlogs! was so happy to see it on my feed
LOVE YOU 🌸🌸
@@maggyxchuu ahhh you just made my weekend😭😭❤️
Omg I has definitely ask for a manager if it happens to me that’s crazy, love the vlog 🥰🥰❤️
Do not feel bad. The situation not only happed to Parada store. I had same bad experience with Dior when I purchasing a 30 Montaigue bag. The sales not friendly at all. I wear not going back to the store again.
Omg really?? That happened to you?? Normally Dior has amazing customer service!! It’s so common Chanel and LV are super snobby but Dior wow I’m so sorry. It just goes to show there’s always bad seeds in every company smh
@@maggyxchuu Yes. Unfortunately it's happened to me in the store after 20years visited rodeo again. But I had good service in Parada store. 😂😂😂
what's ur middle finger ring?? it looks so cute!!
I got the Celine Ava bag recently, and I love it so much!!! So functional yet understated, highly recommend it💕💕💕
Omgggg congratulations 🎉 😍😍 it looks like it would match with absolutely everything!
Love the Celine shoulder bag! + the matte beige/brown lady Dior is perfect 😍😍
omg you’re the first comment HI 🍒 & I’m seriously considering getting it sometime this year 😍 the price is pretty reasonable too!
@@maggyxchuu 🙋🏻♀️❤️ I’m looking forward to that unboxing video 🥰
Not gonna lie, I rewinded 3x to look at that security guard in Dior hahahaha.
Hahahah girl he was SO nice even at the end he was like “you’re leaving already??” that’s how quick the entire Prada ordeal was 😅😂
Omg!!!! I literally have never considered getting a Celine bag until your unboxing and this vlog! The canvas is gorgeous!! 😭 I’m definitely planning a trip to the nearest boutique ASAP!
ITS SOO NICE. Girl you need to go to a boutique and see the restttt. I’m literally obsessed and I have two other triomphe canvas bags on my wishlist now! 😍
I had terrible Prada experience in the aspen store as well! Went to store twice well before the store is supposed to be closed and the door is locked and rejected me... Tried the other time and waited 15min to be attended by a SA... there are literally sales walking around, saw us waiting and walked away. Eventually this is their problem not mine and should no means affect yourself
Wow that sales associate at Prada sounds like they need more training on professionalism. I hate when I go into a store and the customer service is garbage.
For real! Just even saying things under his breath like he did when I left. I don’t know the entire experience left such a bad taste in my mouth.
2:33 lol
Omg I’ve been obsessed with Dior lately! Their bags, colours, leathers are all so pretty!! Thanks for bringing us along! I love your vlogs 😍 LA is so beautiful!
ME TOO. I’m just waiting for THE color and then I’m finally going to bite the bullet on the mini 🙏🏼
sorry to be so offtopic but does someone know a trick to log back into an instagram account..?
I somehow lost the login password. I would love any tips you can offer me!
been binge watching your videos this past week!! i hope you do a video on bags under $500/$1000 or something like that for broke people like me lol 😂
omg I love you 😂😂😂 yes I can totally make a more “affordable” bag recommendation and my thoughts video thank you for the idea 💕
Can’t believe the Prada SA. I been to that store before and the are usually nice. I wonder which guy 🤔. Sorry that happened! I would never go back if that happened.
I’m still shook like it was just one snide thing after another. Definitely won’t go back 🤦🏻♀️
maggyxchuu you should try south coast Prada. All the SAs there are super nice and helpful 😊
that food looks soooo good
Omg it was! One of my go to spots for sure! Highly recommend ✨
That food looks amazing
Omg!! I totally had the same experience in LV in my area. I was looking for a specific item for my aunt and the guy who helped me is very awk and condescending. He wasn’t mean but the vibe is super off. He didn’t even introduce himself or tried to be friendly. I felt a little embarrassed because I feel like he was judging me that I can’t afford the item? But anyway I told myself if I’m ever going back to that LV and I see him again I will ask for another SA that deserves my commission or just go to another lv store lol It’s just sad.
100% that’s why I left! It’s like fine I don’t want to give you any commission. I never understood why they give attitude it literally only hurts them. Because a sale is a sale. And if you’re friendly and professional they’ll WANT to come back to you! I’m so sorry you got treated that way too esp with LV I feel like their customer service is a hit or miss.
Love your videos, that is my biggest fear of going to any luxury store but especially in the Beverly Hills area. I use to work in that area years ago and one day on lunch a coworker and myself walked around Rodeo Dr on lunch time just browsing and went into one of the stores and they literally gave us the death stare like you cannot afford to be in here and get out look. They followed us around the whole store. Smh. I did want to go to the Dior store on Rodeo Dr last week to purchase something small because it was sold out online. But my anxiety got the best of me so I found a location in New York and purchased it over the phone. Its sad you have to go to that length to spend your hard earned money on something nice for yourself. The sa that helped me over the phone was super nice. I will probably just do that from now on. I would like to one time have a nice experience in store but who knows what type of sa I will get. Love your purchase. Happy New Year!!
I’m so sorry that happened to you. It seriously is unacceptable and it puts you off completely to shopping in store which should never be the case. Especially a “luxury” store, customer service should be nothing less than top quality. I say with Dior definitely give it another try I’ve only had great experiences in Dior! xx
The triomphe canvas is growing on me and will live thru u haha (wanting to save my $ towards luxury jewerly atm). Congrats on your new celine bb!
Totally agree! I literally now have two Celine bags on my wishlist for this year hehe. & Thank you!
Love that Celine Ava
Love your alo set! Do you know the name of it? super cute
When you vlog it makes me miss Cali so much😢😢
Where do you live now??
@@maggyxchuu Houston. I grew up in the OC. I practically lived in South Coast Plaza.
@@sedshipp8304 omgggg I love the OC area! So much better than LA hahaha. And living expenses in Texas is so much lower so high five for moving! SoCal in general is soo overpriced and overrated.
That SA had a serious problem, there’s no excuse whatever for being that rude to a customer. I am so curious about what you do for a living, since you own so much luxury things! I hope this doesn’t come off in a wrong way. Love your spirit✨
Can you tell me what type of camera is the pink one that you had in the beginning ?
It’s a Canon G7x mark ii !
Im early 😁 love ur videos
LOVE YOU ✨
Is it okay to ask what camera you used for the vlog?
And so sorry about your experience :( Really don't know why SAs are like that. Had a YSL one not be personable. Still bought something anyway for the New year but wished I had a better vibe.
Of course it’s okay! I use a canon g7x mark ii to vlog. And see I never understand how that level of treatment is acceptable. Smh. You should’ve at least requested someone else to ring you up because that person did not deserve your commission!!
@@maggyxchuu thank you!!! & I know. I figured it could be worse but I know it could have been better 🥺🤧
You’re so sweet and yes Prada Man was rude...should of gotten his name...we all have bad days but this is the job he chose 😒 any who love your vlogs! Also this of random...but where do you get your music from (if you don’t mind sharing)
Condescending SAs are my biggest fears when it comes to luxury shopping 🙈 increase my anxiety immensely
urgh, great vlog, sorry about the negative Nancy. I feel like when these stores are busy it becomes a numbers game and if certain SA's who judge people by appearance or age look at you and think you wont buy they will try and get it over with so they have a better change of a sale to the next person.
I used to be mad at rude customer service too but for me it's one way to save my wallet or I can go somewhere else to splurge lol.
I completely agree! When I was younger like in my early 20s I would feel pressured when the CAs would give me bad attitude but now I just leave and I’m like “ok not going to waste my energy with these bad vibes ✌🏼 “
I always feel intimated going into a luxury store cause of bad customer service lol! But I also don't tolerate it as well since I do work in an environment dealing with patients and I sure don't treat my patients with an attitude where I don't want to take care of them. Some employees don't really want to do their job unless they make money off of their customers its a shame that they only look at that.
Yesss to everything you just stated. It’s even worse that they made anyone feel “intimidated” or inferior. With these prices, the experience should be nothing less than the best. Regardless of purchasing or just looking. If you’re getting commission then service should be #1 priority.
OMG! You love Lisa Manoban too?
The SA sounded like such a jerk.
People like that should not work in customer service that’s VERY VERY RUDE. I’ve been in customer service pretty much my whole career and I would NEVER speak to anyone that way. That’s definitely off putting. That’s why I prefer to shop online. But when you spend that kind of money I totally get why you should shop in store. Pics can be deceiving.
They’re also so lovely in the rodeo drive celine.. the celine boutique where I live in Australia are so great too.. I work in retail and it makes me mad to hear stories like yours.. an SA shouldnt treat a customer like that.. I’m so sorry that’s how you were treated.. if you lived in Australia I’d refer you to my amazing SA 💕
I feel like this type of behavior in general is just so unnecessary regardless of the situation. Literally no one benefits 🤦🏻♀️ But thank you for being so sweet! Hope you had a great New Years ☺️💕
I can never believe when SA's are rude. I know people are not always going to be happy, but to be that rude to a paying customer is outrageous to me. It's like dont they want people to want to come back and shop with them?! Hopefully you can find your 'cameo' re-edition haha
Whew. That SA would have gotten a piece of my mind. I cannot stand piss poor customer service. Sheesh! 😤
Especially at a “luxury” store. The service should be just as amazing quality as the items you sell. I will never understand people like him 🙄
@@maggyxchuu definitely!
new friend and supporter hope you do the same stayconnected,
see your next video staysafe see you around
Where is that shopping area? Lisa is my bias too!
YES love that we have the same bias 🌸 & I went to Rodeo Drive!
Basically he profiled you and decided you are not going to purchase anything today. I hate CA’s like that. 👎 the Korean food looks amazing.
Oh for sure. That’s why I never dress up to go to Rodeo. Bc if you’re going to treat me poorly purely based on the way I look then I don’t even want to waste my energy/money with you period. If you ever on in ktown I highly recommend stopping by! It’s sooo good if you like short ribs!!
dont waste monies at prada!
1000% yes especially with that level of customer service, for Prada might as well just purchase online smh