Medicare Enrollment Deep Dive A Review of the 2023 Annual Enrollment Period

Staff from the Center for Medicare Advocacy and the California Health Advocates California Senior Medicare Patrol (SMP) Program discuss the 2023-24 Medicare Annual Enrollment Period (AEP) during which people made choices about their Medicare Advantage and Part D coverage.
What was the experience of State Health Insurance Assistance Programs (SHIPs) and others assisting beneficiaries? Did you encounter misleading plan marketing or other misconduct? Did new marketing rules make an impact? Are there any lessons learned to share with the Medicare program and to use for the next AEP?