@@MandaClaudiuMCM What is he hiding? As long as we have safe flights and the cheapest tickets available anywhere, I don't see why people don't appreciate him.
@@zacurrya9485 Yeah, until you're kept standing and strapped to a board instead of having a seat, however tight it may be. Would you rather fly like that in the case of an emergency?
Michael is a legend may sound controversial but he wants people to fly cheaper and more frequent rather than expensive. They took it from context on this interview. He was talking about a flight between Ireland and Uk wich is about twenty minutes not flying long distance standing up or eliminate a toilet to add two more seats. He was talking about a very short flight. Michael is a champion of cheap flights and Ryanair is the biggest company in Europe and recently he has critical to constant increase in airport taxes which force increase in fares.
The reality is that unlike a lot of bs fares on other airlines, Ryanair's base fare is actually cheap. Once I've added the extras I want, it's still cheap. It's not like when I fly at home, and a super-ultra-basic on Westjet gets basically the same thing as Ryanair, but costs several hundred dollars for each leg, paying maybe $80 less than the flex fare.
Reality is, willingly causing others to suffer for one’s own personal gain is unacceptable behavior, and we need to call out these incredibly wealthy individuals who’s choices affect many, many others. We’re letting them disrespect us, and our loved ones. Even putting our lives in danger for another buck, when they’ve already made more money than they could spend in their lifetime. This is heinous. The kings and the Pharos would love this.
Ryanair I think is fine. Wizz Air on the other hand for instance, feels like they're out to get you with tacked-on expenses and penalties if you miss something. Booking a ticket feels like wielding a machete through a thick underbush of thorny vines out to draw your blood. So I stay away from them.
The reality is that without budget airlines, less well off people would be able to fly and go on vacation less. There's nothing wrong with a cheap, no-frills airline and if you don't like them, don't fly them - that's how competition works.
except ryanair doesn't pay into the countries/employees social benefits plans, which deprive them and their nations of much needed social good. at the base level, when you're getting a too good to be true price, it's the employees that are suffering for it. in captialism, you must take adavantage of labor in order to create value, which is what dirt cheap airlines must do in order to turn a profit, else they couldn't exist at all. if you're cool with that, enjoy your cheap flight.
@@universalcollective427 Yeah, fine with me. At the end of the day, these employees don't have to work for Ryanair. There are many other options. We have to stop pretending modern day employment is freakin' serfdom. These people sign onto their contracts, they're hopefully functioning adults, and are aware of the lack of benefits. It's not like the rug is being pulled out from under them.
I've used ryanair a lot, and don't have a problem with it. Everybody knows what it's like, but we still use it because it's really cheap. It's a miracle that they can do a flight for £30, so what do you expect?
Because Ryanair gets subsidized by several local governments and national governments through lack of taxation? Do you really believe that that pays for running costs or is Ryanair a non-profit?
He is not hated. He has brought affordable travel to millions of people all over Europe and has built one of the most successful airlines in the world. He is not crazy either.
I just want to add three things. 1. Literally every European budget airline has copied big parts of their business model (letting you pay for everything etc.). So, the service from ryanair is similar to all other cheap airlines. 2. Ryanair has less delays then other airlines, which is a really important of the service for me. 3. These guys always fly. For example there was a big airport strike in Germany. Every airline but ryanair canceled their flights. Ryanair redirected them to other airports.
@@satokotsu More expensive 100% of the times... ur definantly an american for thinking train travel is a large part of the european travel economy... almost nobody takes trans national trains... yeah people use em to commute 30 - 40 mins but no longer than that...
@@mhmhmmhmhm5162 only cross country at tops would somone use trains , even then you may just fly if your nations is one of the larger ones like germany
Obviously there are downsides to Ryanair, but personally it’s allowed me to travel much more than I would’ve been able to otherwise. I just don’t buy any of the crap on board and I’m fine being a little uncomfortable if it means I save money
@@elgoog-the-thirdYour clothes are made with child labour, your gadgets are made with slave labour, your flights are manned with underpaid labour, your fossil fuel use is killing everyone who lives on their own crops. Pick your battle
Ryanair isnt that extreme. They spread rumours like standing up themselves as free advertising. Its a reliable, cheap bus that flies. It has the same safety regulations as every other EU airline.
If you want great customer experience, you pay the extra for something extra. Ryanair is cutthroat cheap because it allows them to sell more. People acting like they don't care about their customers are wrong. They care that you pay as little as possible to fly. The whole standing and using the bathroom things are taken out of context. The CEO explained that standing would literally cost a dollar, and being able to fly around Europe for just a dollar is a steal. The bathroom thing was just trying to get space for more people, and more dollars. If the airline gets more dollars, they almost always pass that onto customers. Ryanair has done an extremely good job of always keeping their prices as low as possible. That's their goal. You don't go to the dollar store and complain about quality. You pay low, you get low.
Stuff like the standing and removing the toilets (or making them pay as he has suggested before) is mostly about getting free marketing. As the video showed they spend next to nothing on marketing. Instead, O'Leary as a larger than life character comes out with these crazy schemes which then get reported on incredulously all over the media for free, always with the association that Ryanair is really cheap.
This man is not hated, he's hated by news/media companies to create headlines, but consumers love him because he is honest in the cheap reality of the airline. Do better morning brew.
Okay, this is actually kinda reasonable. You're buying a cheaper ticket, you're going to get less luxury. But also, some of the things RyanAir is doing with how they map out flights is really smart
1:53 except they're not free. They're included in the price of your ticket, but paying check-in staff and paying for a booth at the check-in all costs money. You're paying for them with your higher ticket price, it's wrong to consider them 'free'.
@@raz1572which is bad. I prefer to travel with a small bag only so why do I have to pay for the checkin people that others need? That's why Ryanair is so efficient for customers who are ok with little luxury
@@raz1572but how do you know the individual price is less? You don't get to see the full breakdown of your ticket price no matter how good the airline is. You will never know how much you actually paid for food and drinks that are "free" on those flights
6:08 airmalta is the national airline of malta (island EU country), not be confused with malta air, a ryanair subsidary. It is at the top of the wikipedia page for malta air
Ryanair had the best bounce back from covid of all the airlines. They fixed their schedules, kept the prices really affordable and made sure that flights are ALWAYS on time (or even before). Well, unless some entitled a** wants to prove the crew that their precious luggage that was tagged for the cargo bay will most definitely fit in the overhead locker. European tourism industry has so much to be grateful for to Ryanair.
If you pay McDonalds prices, dont expect steakhouse quality. Buying a ticket on a ULCC gets you a seat and a seatbelt, that's it. If you are OK with that, Ryanair operates relatively on time and new planes.
Oh they're just in Europe. Ok now i get why ppl pick it. Short flights you dont need water, or super comfy seats, or multiple bathrooms. Their average flight is 981km is which says about 2 hours. I'd take a no frills flight for a significant savings. I can drive 981km and still be in my same province let alone country.
@@elgoog-the-third The cabin crew are being exploited like crazy. The pilots still have very strict operational limits. They all return to their home base at night, no weird layovers. Also flying in Europe is much safer than the US, in sense of there are much fewer non-precision approaches, and almost none in the hours of darkness. Also controllers don't clear 4-5 aircraft simultaneously to land on the same runway. As a result the pilot workload is less, even in congested airports, which Ryanair doesn't usually fly to anyways. The pilots of course getting paid a lot less than at legacy carriers, but they get work experience on the most popular airliner of all time, while still getting paid. In a few years they usually jump ship (plane) to legacy carriers to replace the retiring senior pilots. Basically Ryanair is a poorly paid stepping stone to a better job in an industry where your worth is almost entirely defined by the hours flown on a type of aircraft.
An important note is that Ryanair is covered by EU law which is highly protective of consumers. Even if you know Ryanair is going to try to squeeze money out of you, you know you've got solid consumer protection and it won't be "too bad". So it's easier to trust them.
for all the people going that this service is unacceptable, what actually is unacceptable is working class people not being able to afford to see their loved ones.
@@aayushijain3358no, it is a self conflicting points. High speed rail are costly, the land, the infrastructure that need to be maintained, the stations. And the high speed rail train itself. And considering its capacity, you need a lot more people using it to even break even the cost compared to utterly cheap airliner, which is hardly the case unless you are connecting major cities to major cities.
Wrong it was acceptable for most of human history if you lived countries apart. The ammou t of energy this takes doesnt come from nowhere and it does harm the environment more than rail
I've had worse experience on a flight from New York to Miami with American Airlines than I had with Ryanair. I'm not a big fan of Ryanair but at least you pay for what you get. Some airlines charge premium for the same or worse service..."but you get a free bottle of water" lol
He's most definitely not hated. So many people would never be able to travel as much as they do without Ryanair. A trip from Madrid to Prague costs less than a dinner at a good restaurant in the city.
I remember in the nineties when Aer Lingus used to charge hundreds of Irish pounds for a flight from Cork to London. Ryanair stopped the rort that was European National Airlines
I have flown about four times a year with Ryanair every year for the past decade. They are by far the cheapest and by far the most favorite; in '23 they carried 50% more passengers than the second largest airline Lufthansa.
He just got rid of the "free" stuff other airlines charge people for in the ticket price. So his tickets are super cheap and people simply pay for the extras they need. Makes perfect sense and I see no reason to hate him or complain about buying the cheapest flight and getting what you paid for... I hope this comes to the USA!
Ryanair flies a lot of routes that, while not exclusive, are close to exclusive. I never wanted to fly Ryanair but found that they were the only ones flying the route I needed that day.
He deserves every penny. He’s one of the most brave, honest and admirable leaders I’ve seen. He’s actually made a difference in people’s lives. I genuinely do not understand how any rational person can dislike him. They must just be left-leaning, politically correct or hate freedom.
If I compare Ryanair to travelling in the USA. Ryan air are always full, generally on time, it’s easy to use. If you look at air travel in the USA , over booking is normal and then de planning is common(it’s not allowed in the Eu).
4:41 not mainly. Exclusively. That's one of the key aspects of their cost saving strategy. All ground staff, all plane crews, everything revolves around a single plane type.
I still don't really get why everyone thinks Ryanair is bad?? I'm Polish and I was on plane 16 times in my life (which I think is a lot, most of my friends have been twice at most) and most of these times it was Ryanair (I took Wizz like 4 times too but tbh I don't remember it being really different). Maybe I just took it for granted airport experience, but I never thought it was bad??? Sure, you have to be there a few hours earlier to go through all the checkups but that's understandable so you won't slow down the whole flight. The space you get on the plane is around the same as you have on a train. You have to pay for water and other food but the same goes for a train. Maybe it's not a first class experience but it's just travel, you can put up with it for 2 hours. And toiletes were always free.
European citizen here… I feel like this video was made by someone from the US… if you understand what I mean😅. This video makes Ryanair look like a crazy company which doesn’t care about the passengers at all. They only talk about how crazy, bad and awful Ryanair is but believe me most people are just fine with Ryanair just like me. Let’s start with let’s say the extra charges for phone calls with the call center. Ryanair is not the only one because Wizz Air is also doing that and from what I know it only applies if you are talking for a certain amount of time or if you’re in a non European country. And paying extra for food on the flight is not that bad. Thanks to Ryanair’s business model people (not only the rich ones) can meet their family or explore Europe. Ryanair gives a good price and moves you from A to B. From about 20 flights I had with Ryanair only 4 where delayed due to weather conditions, cabin crew was friendly and the plane was in a normal condition. Moreover most flights are around 1,5-2 hours long. Believe me you will survive a flight like that. P:S maybe I did miss the point of the video but personally it felt like a speculative video and not an actual informative one.
As a European I love Ryanair. We have an understanding here : you will get from point A to B (Alive) as cheap and fast as possible. It won’t be pleasant, but you can spend what you saved on something nice when you land. I stand up on the train for 1h, I think I can handle sitting down with my phone for 2-3
@@vkdrk no, of course not. But it makes more sense because statistically very few passengers will refuse a meal and drinks on long hauls so airlines can buy and prep this stuff in bulk which makes it cheaper overall, even if it's included in the ticket.
I flew Ryan Air from Glasgow to Dublin on my last trip to Europe. $27 tickets were a great price. It wasn't a bad flight. wasn't great, but definitely not bad. No frills, but I got to my destination safely.
Use Aerlingus 🤣🤣🤣 they just cancelled 30 000 flights cause of the pilots strike 😂😂😂. I flew with both and I can tell you the brand new Airbus of Aerlingus was absolutely filthy. When asked why they said they haven't got time to clean it.
Note Ryanair is being investigated due to: - tax issues in Germany - Frankfurt-Hahn airport deal where they received training aid, and crew, pilot and maintenance funding Then has gotten fined by Spain due to "abusive" cabin bag and seat charges which will have knock-on effects (still can't understand how it's not illegal to force those purchasing tickets together to be split up, plus forcing parents to pay to reserve seats if have a kid).
When it comes to the suitcase thing im a bit conflicted. By doing that they can segment prices, if you are a student and want to go on a weekend trip you can go with just a backpack. Including carry-on is just going to make the fares higher for everyone and that’s it. Even with the carry on extra it’s cheaper than many competitors
I don't see anything you listed that would make me care. Actually the list is quite short for a major company operating in 25+ countries. I'd expect it to be more
I have no problem with their business model at all. It allows people to choose if they want to just pay to get to a location without amenities. The main issue I have is when, in the search for ultra low prices, they overwork their staff. That's not only bad for the workers, but it can lead to safety issues for passengers. You don't want technicians to do their checks in a rush. My other concern is not really their fault per se. I love airplanes, but as they become so cheap that people start using them more than trains and other alternatives with lower emissions, it's not good for the planet. But that's more on governments to price carbon emissions accordingly and/or create incentives for better alternatives.
Literally the only thing that will see budget airlines gone is good high speed rail. In Italy, the hsr project saw a decrease in domestic air travel. The system is very good, if you stay within a country. But have fun scheduling a train to take you from Lyon to Warsaw
@@jonahworledge111 for sure! They're doing what's best for their business and that's fine. I don't fault them for it (other than the point about rushing maintenance workers). But governments can incentivize altermatives like trains by either subsidizing, or with tax credits etc, to make the alternatives that are better for the environment also better for business. Businesses' priorities are profits, but that's not the case of governments. They already pay or help pay for roads and other infrastructure that's not profitable.
BS about the green agenda. If you don't fly you drive to a holiday location!! One grown tree offset CO2 of two and a half people. IT'S NOT ROCKET SCIENCE!!!
Michael O'Leary is a genius and has made international travel much more accessible for everybody. An awful pity he's not running his whole country of Ireland too
He is brilliant. Ryan air flight prices are the least expensive part of flying. They are rarely cancelled and far more effective than the flag carriers.
Ryenair is great you get a cheap price and the price is pretty transparent. Even if you add the extra stuff it's a fair price. Meanwhile the big carriers like Lufthansa in Europe, dont offer free baggage or any on-board service too but their flights cost about 300€ and more. And the price changes all the time you update the website or use a different device
Such a whingy American video. Not hated at all. Guy is a genius. Revolutionised how passengers travel within Europe and is the single reason people in the EU are able to travel to multiple countries so frequently. Previously people brought 20kg on every flight now people travel light. Almost always on time and brilliant safety record. Also, the man is already insanely wealthy circa 500+ million. If you want frills, pay an extra 150 each way with another EU airline. Even the non budget airlines are fairly tight with what they give you.
US airlines could copy 2 other things than just the crappy service: Ryanair is pretty much always in time, and prices are actually cheap, if you get all the extras you fly very comfortably and it’s still super cheap
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They also never overbook, no one gets bumped off a flight.
Only the first few seats on each plane are €15. The price goes up from there. Plus there are so many other fees. My last Ryanair flight was under €10, but checked luggage was €45, and to use the overhead locker was €15. The average flyer is paying a lot more than €15. Still, Ryanair provides a great value.
Hes worth every cent for Ryanair. $100,000,000 is only the purchase of 2 737 max aircraft. Which would you rather, 50 million more passengers per year or pay a 1% CEO tax to have a brilliant leader.
O’Leary is a master of free publicity. He’s on record at a talk mentioning how he just says the most controversial things that he can to get in headlines to avoid paying for marketing, this is how the got attention in their early days.
I think the main issue I got (my parents) with ryanair was them cancelling the plane without notice and then you are stuck with almost no option to your destination or back home. I'm not sure why but I don't like that.
This reminds me of cheap as dirt cell phone plans, as low $5 a month. The trick is almost no customer service, terrible service, and being nickel and dimes for using over 500mb data or 1 hour of calls in a month. $15 for a trip across europe is insanely low, but those fees and lack of customer service make up for it. Cheap is not necessarily bad, but cutthroat cheap is awful.
No, it's not. I'm so happy with dirt-cheap airlines. What I need is cheap and fast transportation. I don't mind the miserable 2 hours of vacation if I can save a few hundred dollars. I'm not forcing anyone to do the same. But always remember people have different priority. I'd rather save some money on transportation to enjoy more in destination.
I don't think I'll get killed by a cell phone plan, so terrible comparison. Someone is unfairly supporting that low fare...there aren't free lunches, a company needs to make profit.
I fly the U.S. version of RyanAir (Frontier-which I call the air taxi) to western U.S. locations from Denver. Because I fly solo, take only a backpack & am in good condition, I don’t mind the padded rocks they call seats or boarding last-I recently got silver status which allows me to choose my seat at no additional charge at check in (which has promoted me from the last seat without a window to the first row of standard seats-a nice perk) but I still board at the end of the line because I don’t want to sit longer than necessary. Since I generally pay very low fares, there’s not enough to cover expenses with my ticket. However, if I knew that my ticket price would ensure that the employees were compensated well and treated well, in addition to some decent (not exceptional) customer service, I’d be willing to spend a little more. But that’s not the option I have & probably never will in this seat-as-commodity industry.
@@AEMoreira81 I just learned on a recent Wendover video that Frontier announced a business model shift to improve service & less on add-ons to an ultra low fare price model but rather a bundle approach vs a LA carte. Critically they seem to recognize the importance & distinguishing feature of corporatism-level customer service, ie, options but not true service. I’m hopeful but I’ll still pay the cheap fares & have a money losing seat for me thanks to my seatmates😉
Budget airlines today work best if you're traveling very light. But if you're a family it can get complicated. With just a light backpack, I love breezing past airport check-in, and skipping the dreaded checked-luggage turntable-of-death after landing. In/Out. However, getting on the plane can take a while, and Priority ticket holders often complain it was a waste of money, they sometimes have to get on the plane at the same time as the cheaper lackies. 😂😢
I find it funny when American creators do videos on Ryanair. Your airlines in North America are wildly expensive, have huge cost bases and have zero competition from other transport. You have been made to believe by unions that a round trip ticket has to cost $300 (so your pilots can earn CRAZY salaries) when in fact costs don’t have to balloon to extraordinary levels. Ryanair are amazing. They have signed handedly transformed low cost air travel. They pay their pilots very well and aren’t bent over a barrel by unions and greed. The loudest people will always be those that have been let down by them. That’s par for the course. 99.9% of us love them and long may their low fares continue
Indeed, his businessmodel of "pay for what you want" is great. You only want a seat? We've got you covered You want one extra bag? No problem, but that'll cost extra It's f'n amazing
As an Irish person, thank you for this very well researched video. However, I would say it is not entirely accurate to say that Michael O'Leary is "hated" by the general public. He has been responsible for allowing many people here to travel off this island for holidays affordably, and a five minute look at the comment section on interviews he conducts shows he is largely respected as a shrewd business person. He is, rightly or wrongly, certainly more popular than the median politician here! :D
You're not reporting this accurately. 1. "Irish Labor Laws" are still EU labour laws. Minimum wage is €12.70 per hour. Unless you're cabin crew from Luxembourg, no other EU country has higher minimum wages. What Ireland doesn't have is insane continental labour laws that make it difficult for anyone to do business. You reported this like Ireland is the Bahamas or something. It's more like somewhere halfway between a Social Democratic society and America. So higher wages but not the same level of social protection as, say, Finland (thank god). If you're a Portuguese flight attendant in your 20s I'm guessing you'd rather be paid 3 times your wages at home but lose your right to 9 months paid time off because your dog needed an operation. 2. Ryanair does fly to Dublin and Stockholm. In fact, its airport in Stockholm is closer to Stockholm than Stockholm's main airport. 3. You don't have to pay for overhead storage. You can bring 1 personal bag for under your seat and 1 cabin sized bag for your overhead baggage. 4. Subjectively: Michael O'Leary isn't hated. He's seen as a chancer but not a grifter. He's honest about the business model he's pursuing and people generally appreciate that. Unlike in the US where a budget airline is still charging you quite a lot to fly, Ryanair is genuinely cheap, is more reliable than national airlines and has connected parts of Europe that nobody even knew about 20 years ago. So if you complain that you were charged €6 for a coffee after paying €12 for your flight I think most people would say you're a moron.
Its sometimes cheaper to fly airlingus or some other airline because Ryanair leaves you so far from your destination, you have to factor in bus or train tickets which are probably more than you paid for your Ryanair ticket, and the extra time taken out of your trip travelling.
Ehhhh nobody here in Ireland hates this man ? He's revolutionised low cost air travel and yeah if you want luxury and have a lot of baggage to travel with then you're probably not Ryanair's demographic and you probably don't fly with them anyways , but the fact that I can fly to somewhere for 2-3 days where I don't need to pay extra for a full size cabin bag and can just take my back pack and get return flights to mainland Europe for like €50-60 all in is amazing !
7:20 so I flew to Bauvais a few years ago. Like Hahn I had to get a 3 hour bus journey to Paris. On the day I returned the bus was cancelled without warning. And we were given no alternative. But coincidentally a load of taxis turned up at the same time. I had no choice but to fork out €140 to get back to the airport. My advice would only fly with Ryanair if it goes to where you need to go and avoid these coaches.
His ''outlandish'' comments are purposely uttered because he knows the media loves a good story. It keeps him in the news and the airline gets massive free press. He also knows that so long as passengers get from A to B safely, they will primarily be motivated by price. You get what you pay for. The only people that hate him are those who pay for a sandwich while expecting a three course meal. The greatest accomplishment of Ryanair isn't their low fares, but forcing every competitor to lower theirs too.
To be honest I fly because they practically have 80% destinations at my airport and I don't have a choice, I would gladly pay more as I hate rayanir and they wrongly cancelled my ticket which took 3 hours of arguing at the live chat. It was resolved but it ruined this day and caused tons of stress.
I’m worried that company greed would take over at some point. If they’re already cutting costs to also to cheaper, who knows when they’ll start trying to cut past regulations to make more profit? It’s just how companies work, with a 1% exception. Some companies still care, but who knows how long that’ll last when they eventually change management? Going from the people who brought it up to where it was, to people who simply inherited the placement.
customers are definitely never right, anybody who has worked in customer service can attest to this also it’s, ‘the customer is always right in matters of taste’
Michael O'Leary is so brutally transparent and incredibly effective that it's hard to hate him. The strategy is just too powerful. You can hate flying with Ryanair for sure, it's not comfortable. But we all know that now and we'd still crawl through a doggy door to get on the plane if it makes it 20€ cheaper.
Great that their tickets are affordable, but they should treat their employees better. Millions in bonus for bossman, but subpar benefits for employees does not sit right.
6:08 it’s not Air Malta, but Malta Air. Although it may sound stupid, they are 2 completely different airlines (even tho the former doesn’t exist anymore)
Michael o Leary was asked about flights to USA. His response was. Yes we could do it but we only fly one plane type, so that means you would have to swim the last 500 miles. Also he only flies Boeing whereas his competitors fly Airbus mostly, this means poaching pilots is tougher.
I flew spirit once and it was the first and only time. As a passenger, my comfort and time are more valuable. This is why I fly Delta whenever I can, it all depends on the length of the flight and how much stuff you're taking with you, but overall if you need to pay for bags, in my experience it is the same as paying for a more expensive option. Seeing that you can get a $30 flight, it might be worth the hassle, it would not be my first option.
maybe later on he will suggest that only 1 pilot needed for each plane with that co-pilot seat converted to be a passanger seat. Then there is no need for stewardess. Cost cutting to the max
I don’t like Ryanair but it costs much less money and is quicker door to door to visit my parents near Manchester from my new home in The Czech Republic than it did to get a train from London (about 3 times the price and two hours longer door to door)
People complain about the service but hey you got to your destination alive and saved an absurd sum of money. No one's forcing these people to go RyanAir when there's an airline for basically every airport in the world
It's intriguing so many people in the comments and (stock) investors love Ryanair. Honestly I hate low budget airlines but I'm actually okay with all of the drawbacks for passengers. That's really more of a choice for the consumer. I think the issue is about how they treat their employees.
Personally I think Micheal o Leary is a genius. For a fraction of the cost you can fly to lots of destinations and get there safe. That's all you need. I don't have a problem with them. If you do pay the extra money for a few cm of leg room and stale re heated processed food.
As a consumer news organisation I don't think it's fair to have them cite their sources for every claim for every story they cover, but since you asked I'll give you the details on that charge which you could've googled seeing as you're so interested. Ryanair charges a fee to make any changes on your reservation after booking. Doing this online/in app incurs the lowest charge, then doing it over the phone incurs a greater charge, and doing it in person at a desk incurs the largest fee. So, while calling an agent is free in and of itself, to have them do anything over the phone to your booking that you could have done online will cost you both for the amendment and for the usage of the agent.
at least he is honest and not trying to hide stuff under corporate bluff
Until we find out whats being hidden they are all saints trying to save the world 😅😂
Oh but he does, trust me 🤣 don't trust people simply because they're charismatic .
@@MandaClaudiuMCM What is he hiding? As long as we have safe flights and the cheapest tickets available anywhere, I don't see why people don't appreciate him.
Straight up! I’d much rather be told I’m being nicked and dined than having some CEO bs and pretend they’re not
@@zacurrya9485
Yeah, until you're kept standing and strapped to a board instead of having a seat, however tight it may be.
Would you rather fly like that in the case of an emergency?
Michael is a legend may sound controversial but he wants people to fly cheaper and more frequent rather than expensive. They took it from context on this interview. He was talking about a flight between Ireland and Uk wich is about twenty minutes not flying long distance standing up or eliminate a toilet to add two more seats. He was talking about a very short flight. Michael is a champion of cheap flights and Ryanair is the biggest company in Europe and recently he has critical to constant increase in airport taxes which force increase in fares.
The reality is that unlike a lot of bs fares on other airlines, Ryanair's base fare is actually cheap. Once I've added the extras I want, it's still cheap. It's not like when I fly at home, and a super-ultra-basic on Westjet gets basically the same thing as Ryanair, but costs several hundred dollars for each leg, paying maybe $80 less than the flex fare.
I find west jet is also cancelled like 50% of the time.
Reality is, willingly causing others to suffer for one’s own personal gain is unacceptable behavior, and we need to call out these incredibly wealthy individuals who’s choices affect many, many others.
We’re letting them disrespect us, and our loved ones. Even putting our lives in danger for another buck, when they’ve already made more money than they could spend in their lifetime. This is heinous. The kings and the Pharos would love this.
Ryanair I think is fine. Wizz Air on the other hand for instance, feels like they're out to get you with tacked-on expenses and penalties if you miss something. Booking a ticket feels like wielding a machete through a thick underbush of thorny vines out to draw your blood. So I stay away from them.
Even after paying the extra costs Ryan Air was more than half the cost of other airlines (flying domestic in italy)
@@rocklarsen228Then don’t fly Ryan Air. Its not hard.
The reality is that without budget airlines, less well off people would be able to fly and go on vacation less. There's nothing wrong with a cheap, no-frills airline and if you don't like them, don't fly them - that's how competition works.
except ryanair doesn't pay into the countries/employees social benefits plans, which deprive them and their nations of much needed social good. at the base level, when you're getting a too good to be true price, it's the employees that are suffering for it. in captialism, you must take adavantage of labor in order to create value, which is what dirt cheap airlines must do in order to turn a profit, else they couldn't exist at all. if you're cool with that, enjoy your cheap flight.
@@universalcollective427 Yeah, fine with me. At the end of the day, these employees don't have to work for Ryanair. There are many other options. We have to stop pretending modern day employment is freakin' serfdom. These people sign onto their contracts, they're hopefully functioning adults, and are aware of the lack of benefits. It's not like the rug is being pulled out from under them.
@@dunnowy123brother you dont own the factory have a seat
maybe nobody should be flying or going on vacations then
@@michaelsmith4904bet you’re fun at parties. Poor people deserve vacations too.
I've used ryanair a lot, and don't have a problem with it. Everybody knows what it's like, but we still use it because it's really cheap. It's a miracle that they can do a flight for £30, so what do you expect?
Because Ryanair gets subsidized by several local governments and national governments through lack of taxation? Do you really believe that that pays for running costs or is Ryanair a non-profit?
I tried Ryanair lost year.. not knowing what to expect. I can say although it’s a cheaper.. it’s also way shittier
@@aromaticsnailit actually is not subsidised but national airlines are - which is illegal under EU law
@@traceymarshall5886 not this chestnut. Yes, Ryanair are government subsidised...through the airports they fly to.
That's nonsense and against EU competition law. Remind me when the EU have fined the company and those nations again?
Never. @@aromaticsnail
He is not hated. He has brought affordable travel to millions of people all over Europe and has built one of the most successful airlines in the world. He is not crazy either.
Yh don’t think this video gets the vibe towards ryan air, people look at it with second hand embarrassment but don’t dislike it.
I just want to add three things.
1. Literally every European budget airline has copied big parts of their business model (letting you pay for everything etc.). So, the service from ryanair is similar to all other cheap airlines.
2. Ryanair has less delays then other airlines, which is a really important of the service for me.
3. These guys always fly. For example there was a big airport strike in Germany. Every airline but ryanair canceled their flights. Ryanair redirected them to other airports.
and a lot of europeans take trains because they’re way more convenient, but more expensive sometimes
@@satokotsu More expensive 100% of the times... ur definantly an american for thinking train travel is a large part of the european travel economy... almost nobody takes trans national trains... yeah people use em to commute 30 - 40 mins but no longer than that...
@@mhmhmmhmhm5162 only cross country at tops would somone use trains , even then you may just fly if your nations is one of the larger ones like germany
Obviously there are downsides to Ryanair, but personally it’s allowed me to travel much more than I would’ve been able to otherwise. I just don’t buy any of the crap on board and I’m fine being a little uncomfortable if it means I save money
Yeah, also who needs a healthy pilot who got enough sleep and isn't being exploited to smithereens?
@@elgoog-the-thirdYour clothes are made with child labour, your gadgets are made with slave labour, your flights are manned with underpaid labour, your fossil fuel use is killing everyone who lives on their own crops.
Pick your battle
@@elgoog-the-thirdthere are rules against the kind of thing you are suggesting happens.
@@apexjailor9349 Oh you sweet summer child. Yes there are, but Ryanair goes to great lengths to circumvent these rules.
@@elgoog-the-third how patronising. Do you have any evidence of that extreme claim?
Ryanair isnt that extreme. They spread rumours like standing up themselves as free advertising. Its a reliable, cheap bus that flies. It has the same safety regulations as every other EU airline.
If you want great customer experience, you pay the extra for something extra. Ryanair is cutthroat cheap because it allows them to sell more. People acting like they don't care about their customers are wrong. They care that you pay as little as possible to fly. The whole standing and using the bathroom things are taken out of context. The CEO explained that standing would literally cost a dollar, and being able to fly around Europe for just a dollar is a steal. The bathroom thing was just trying to get space for more people, and more dollars. If the airline gets more dollars, they almost always pass that onto customers.
Ryanair has done an extremely good job of always keeping their prices as low as possible. That's their goal. You don't go to the dollar store and complain about quality. You pay low, you get low.
Stuff like the standing and removing the toilets (or making them pay as he has suggested before) is mostly about getting free marketing. As the video showed they spend next to nothing on marketing. Instead, O'Leary as a larger than life character comes out with these crazy schemes which then get reported on incredulously all over the media for free, always with the association that Ryanair is really cheap.
@@blorg8206
Lol same like musk . Doing free publicity for the company 😂
This man is not hated, he's hated by news/media companies to create headlines, but consumers love him because he is honest in the cheap reality of the airline. Do better morning brew.
Okay, this is actually kinda reasonable. You're buying a cheaper ticket, you're going to get less luxury. But also, some of the things RyanAir is doing with how they map out flights is really smart
1:53 except they're not free. They're included in the price of your ticket, but paying check-in staff and paying for a booth at the check-in all costs money. You're paying for them with your higher ticket price, it's wrong to consider them 'free'.
everything is free for socialists. healthcare is free, education is free, social services are free
but everyone pays, so the individual price is less. not arguing that it's not free just that the "hidden" fee isn't the same
@@raz1572which is bad. I prefer to travel with a small bag only so why do I have to pay for the checkin people that others need? That's why Ryanair is so efficient for customers who are ok with little luxury
@@raz1572but how do you know the individual price is less? You don't get to see the full breakdown of your ticket price no matter how good the airline is. You will never know how much you actually paid for food and drinks that are "free" on those flights
@@vkdrk literal basic math
6:08 airmalta is the national airline of malta (island EU country), not be confused with malta air, a ryanair subsidary. It is at the top of the wikipedia page for malta air
true, i also wanted to write how easy it is to find out the maltese company of ryanair lol
I sometimes fly around Europe one way for only £9.99. How could I ever be unhappy.
That's super cheap .
Even in my 3rd world country, we don't have prices this low
Ryanair had the best bounce back from covid of all the airlines. They fixed their schedules, kept the prices really affordable and made sure that flights are ALWAYS on time (or even before). Well, unless some entitled a** wants to prove the crew that their precious luggage that was tagged for the cargo bay will most definitely fit in the overhead locker.
European tourism industry has so much to be grateful for to Ryanair.
"on time" now there's a novel idea... nice to hear those words about an airline.
On time? Just arrived on a 2 hour delayed flight
If you pay McDonalds prices, dont expect steakhouse quality. Buying a ticket on a ULCC gets you a seat and a seatbelt, that's it. If you are OK with that, Ryanair operates relatively on time and new planes.
Have you seen mcdonalds prices lately?
Mcdonalds is the most expensive and crap food around.
Oh they're just in Europe. Ok now i get why ppl pick it. Short flights you dont need water, or super comfy seats, or multiple bathrooms. Their average flight is 981km is which says about 2 hours. I'd take a no frills flight for a significant savings. I can drive 981km and still be in my same province let alone country.
Yeah, also who needs a healthy pilot who got enough sleep and isn't being exploited to smithereens?
@@elgoog-the-third Ryanair is yet ti have a serious accident and is relatively safe
@@elgoog-the-third The cabin crew are being exploited like crazy. The pilots still have very strict operational limits. They all return to their home base at night, no weird layovers. Also flying in Europe is much safer than the US, in sense of there are much fewer non-precision approaches, and almost none in the hours of darkness. Also controllers don't clear 4-5 aircraft simultaneously to land on the same runway. As a result the pilot workload is less, even in congested airports, which Ryanair doesn't usually fly to anyways.
The pilots of course getting paid a lot less than at legacy carriers, but they get work experience on the most popular airliner of all time, while still getting paid. In a few years they usually jump ship (plane) to legacy carriers to replace the retiring senior pilots. Basically Ryanair is a poorly paid stepping stone to a better job in an industry where your worth is almost entirely defined by the hours flown on a type of aircraft.
Also, they are competing with high-speed rail.
It's not like anyone needs an in-flight bath.
An important note is that Ryanair is covered by EU law which is highly protective of consumers. Even if you know Ryanair is going to try to squeeze money out of you, you know you've got solid consumer protection and it won't be "too bad". So it's easier to trust them.
for all the people going that this service is unacceptable, what actually is unacceptable is working class people not being able to afford to see their loved ones.
To be clear the easiest way to get both is cheap good public high speed rail!
@@aayushijain3358
Which Europe has tons of. International rail is still a shitshow though
@@aayushijain3358no, it is a self conflicting points. High speed rail are costly, the land, the infrastructure that need to be maintained, the stations. And the high speed rail train itself. And considering its capacity, you need a lot more people using it to even break even the cost compared to utterly cheap airliner, which is hardly the case unless you are connecting major cities to major cities.
Wrong it was acceptable for most of human history if you lived countries apart. The ammou t of energy this takes doesnt come from nowhere and it does harm the environment more than rail
I've had worse experience on a flight from New York to Miami with American Airlines than I had with Ryanair. I'm not a big fan of Ryanair but at least you pay for what you get. Some airlines charge premium for the same or worse service..."but you get a free bottle of water" lol
He's most definitely not hated. So many people would never be able to travel as much as they do without Ryanair. A trip from Madrid to Prague costs less than a dinner at a good restaurant in the city.
I remember in the nineties when Aer Lingus used to charge hundreds of Irish pounds for a flight from Cork to London. Ryanair stopped the rort that was European National Airlines
Micheal O'leary really isn't hated. He's revolutionary and kept the cost down so much despite the cost going up so much for them.
I have flown about four times a year with Ryanair every year for the past decade.
They are by far the cheapest and by far the most favorite; in '23 they carried 50% more passengers than the second largest airline Lufthansa.
He just got rid of the "free" stuff other airlines charge people for in the ticket price. So his tickets are super cheap and people simply pay for the extras they need. Makes perfect sense and I see no reason to hate him or complain about buying the cheapest flight and getting what you paid for... I hope this comes to the USA!
Hated? He's loved. I have flown more than 20 times with Ryanair and I am very satisfied.
Never been to this channel, but not mad about watching the whole video! Host did an amazing job!
Same here. Second video I’ve seen from the channel and I slapped the sub button so fast.
Ryanair flies a lot of routes that, while not exclusive, are close to exclusive. I never wanted to fly Ryanair but found that they were the only ones flying the route I needed that day.
He deserves every penny. He’s one of the most brave, honest and admirable leaders I’ve seen. He’s actually made a difference in people’s lives. I genuinely do not understand how any rational person can dislike him. They must just be left-leaning, politically correct or hate freedom.
If I compare Ryanair to travelling in the USA.
Ryan air are always full, generally on time, it’s easy to use.
If you look at air travel in the USA , over booking is normal and then de planning is common(it’s not allowed in the Eu).
4:41 not mainly. Exclusively. That's one of the key aspects of their cost saving strategy. All ground staff, all plane crews, everything revolves around a single plane type.
He' s not hated by me, bringing travel to the masses and you know where you are with him.
I still don't really get why everyone thinks Ryanair is bad?? I'm Polish and I was on plane 16 times in my life (which I think is a lot, most of my friends have been twice at most) and most of these times it was Ryanair (I took Wizz like 4 times too but tbh I don't remember it being really different). Maybe I just took it for granted airport experience, but I never thought it was bad??? Sure, you have to be there a few hours earlier to go through all the checkups but that's understandable so you won't slow down the whole flight. The space you get on the plane is around the same as you have on a train. You have to pay for water and other food but the same goes for a train. Maybe it's not a first class experience but it's just travel, you can put up with it for 2 hours. And toiletes were always free.
European citizen here…
I feel like this video was made by someone from the US… if you understand what I mean😅.
This video makes Ryanair look like a crazy company which doesn’t care about the passengers at all.
They only talk about how crazy, bad and awful Ryanair is but believe me most people are just fine with Ryanair just like me.
Let’s start with let’s say the extra charges for phone calls with the call center.
Ryanair is not the only one because Wizz Air is also doing that and from what I know it only applies if you are talking for a certain amount of time or if you’re in a non European country.
And paying extra for food on the flight is not that bad.
Thanks to Ryanair’s business model people (not only the rich ones) can meet their family or explore Europe. Ryanair gives a good price and moves you from A to B. From about 20 flights I had with Ryanair only 4 where delayed due to weather conditions, cabin crew was friendly and the plane was in a normal condition. Moreover most flights are around 1,5-2 hours long. Believe me you will survive a flight like that.
P:S maybe I did miss the point of the video but personally it felt like a speculative video and not an actual informative one.
Agreed. Way too USA-centred. Europeans would rather a cramped flight but more money to actually spend on holiday
Agreed 👍 the only bad experiences I have had are when I’m in the wrong. Late or didn’t check in bags. But they have me trained now 😀
I don't think you've watched the video past the first minute, they have plenty of practical examples of bad things for its employees
Some nice fan service at the end
Ryanair's CEO is one of the best Ceo's out there, he understands money and efficiency
As a European I love Ryanair. We have an understanding here : you will get from point A to B (Alive) as cheap and fast as possible. It won’t be pleasant, but you can spend what you saved on something nice when you land.
I stand up on the train for 1h, I think I can handle sitting down with my phone for 2-3
Why is it surprising to pay for bottled water? -
On other airlines you get water for free
@@vielgerman only flew with easyjet,ryanair and wizz so did not realize that was a thing 😀
It's not for budget airlines. For long haul you get any drinks included in ticket and a meal too
@@WiseWikit's included but still paid for by us passengers 😂 it's not like they are giving away free food and drinks because they want to be nice
@@vkdrk no, of course not. But it makes more sense because statistically very few passengers will refuse a meal and drinks on long hauls so airlines can buy and prep this stuff in bulk which makes it cheaper overall, even if it's included in the ticket.
I flew Ryan Air from Glasgow to Dublin on my last trip to Europe. $27 tickets were a great price. It wasn't a bad flight. wasn't great, but definitely not bad. No frills, but I got to my destination safely.
I remember the cost of flights before Ryanair. He is far from hated in his native Ireland!
I generally don't mind low-cost carriers, but I will never use Ryanair if I have an alternative.
Use Aerlingus 🤣🤣🤣 they just cancelled 30 000 flights cause of the pilots strike 😂😂😂. I flew with both and I can tell you the brand new Airbus of Aerlingus was absolutely filthy. When asked why they said they haven't got time to clean it.
Note Ryanair is being investigated due to:
- tax issues in Germany
- Frankfurt-Hahn airport deal where they received training aid, and crew, pilot and maintenance funding
Then has gotten fined by Spain due to "abusive" cabin bag and seat charges which will have knock-on effects (still can't understand how it's not illegal to force those purchasing tickets together to be split up, plus forcing parents to pay to reserve seats if have a kid).
When it comes to the suitcase thing im a bit conflicted. By doing that they can segment prices, if you are a student and want to go on a weekend trip you can go with just a backpack. Including carry-on is just going to make the fares higher for everyone and that’s it. Even with the carry on extra it’s cheaper than many competitors
I don't see anything you listed that would make me care. Actually the list is quite short for a major company operating in 25+ countries. I'd expect it to be more
Why would that be illegal? Honestly your complaints are kinda sad.
taxation is theft!
I have no problem with their business model at all. It allows people to choose if they want to just pay to get to a location without amenities. The main issue I have is when, in the search for ultra low prices, they overwork their staff.
That's not only bad for the workers, but it can lead to safety issues for passengers. You don't want technicians to do their checks in a rush.
My other concern is not really their fault per se. I love airplanes, but as they become so cheap that people start using them more than trains and other alternatives with lower emissions, it's not good for the planet. But that's more on governments to price carbon emissions accordingly and/or create incentives for better alternatives.
Literally the only thing that will see budget airlines gone is good high speed rail. In Italy, the hsr project saw a decrease in domestic air travel. The system is very good, if you stay within a country. But have fun scheduling a train to take you from Lyon to Warsaw
Problem is its cheaper to operate 2 airports than maintain 1000 miles of rail.
@@jonahworledge111 for sure! They're doing what's best for their business and that's fine. I don't fault them for it (other than the point about rushing maintenance workers).
But governments can incentivize altermatives like trains by either subsidizing, or with tax credits etc, to make the alternatives that are better for the environment also better for business. Businesses' priorities are profits, but that's not the case of governments. They already pay or help pay for roads and other infrastructure that's not profitable.
@@Demopans5990budget airlines will never be gone, no bullet or maglev train can ever compete on price for a trip longer than 1000km per example
BS about the green agenda. If you don't fly you drive to a holiday location!! One grown tree offset CO2 of two and a half people. IT'S NOT ROCKET SCIENCE!!!
Michael O'Leary is a genius and has made international travel much more accessible for everybody. An awful pity he's not running his whole country of Ireland too
I don't get why people are mad hate on Ryanair. if I got a ticket for 15 dollars... i don't care what cost cuts they do I'm still flying
He is brilliant.
Ryan air flight prices are the least expensive part of flying.
They are rarely cancelled and far more effective than the flag carriers.
Ryenair is great you get a cheap price and the price is pretty transparent. Even if you add the extra stuff it's a fair price. Meanwhile the big carriers like Lufthansa in Europe, dont offer free baggage or any on-board service too but their flights cost about 300€ and more. And the price changes all the time you update the website or use a different device
You’ve got it completely wrong- neither Ryanair nor the CEO are hated. You pay nothing and get nothing, it’s a fair deal.
I've never used it before. I will hardly ever use it. But it puts pressure on the other airlines and keeps prices low.
Such a whingy American video. Not hated at all. Guy is a genius. Revolutionised how passengers travel within Europe and is the single reason people in the EU are able to travel to multiple countries so frequently. Previously people brought 20kg on every flight now people travel light. Almost always on time and brilliant safety record. Also, the man is already insanely wealthy circa 500+ million. If you want frills, pay an extra 150 each way with another EU airline. Even the non budget airlines are fairly tight with what they give you.
When you can fly , say from Dublin Ireland to London Stanstead for between 15 to 30 euro , it’s cheaper than getting a taxi into town !
US airlines could copy 2 other things than just the crappy service: Ryanair is pretty much always in time, and prices are actually cheap, if you get all the extras you fly very comfortably and it’s still super cheap
They also never overbook, no one gets bumped off a flight.
I don't understand how the can even afford fuel for such a flight. Surely the fuel cost alone is more than 15 euro per passenger.
Only the first few seats on each plane are €15. The price goes up from there. Plus there are so many other fees. My last Ryanair flight was under €10, but checked luggage was €45, and to use the overhead locker was €15. The average flyer is paying a lot more than €15. Still, Ryanair provides a great value.
Hes worth every cent for Ryanair. $100,000,000 is only the purchase of 2 737 max aircraft. Which would you rather, 50 million more passengers per year or pay a 1% CEO tax to have a brilliant leader.
O’Leary is a master of free publicity. He’s on record at a talk mentioning how he just says the most controversial things that he can to get in headlines to avoid paying for marketing, this is how the got attention in their early days.
Michael O’Leary isn’t hated, his brutal honesty is respected.
Ryanair is a valuable company for travellers as it allows people from different social classes to fly and enjoy visiting countless destinations.
I think the main issue I got (my parents) with ryanair was them cancelling the plane without notice and then you are stuck with almost no option to your destination or back home. I'm not sure why but I don't like that.
Ryanair has never canceled on me or been more than 20 minutes late but I've had a lot of trouble with the older airlines. We both have anecdotes.
thats why u should have travel insurance.... this literally happens with every other airlines more often that ryanair.
This reminds me of cheap as dirt cell phone plans, as low $5 a month. The trick is almost no customer service, terrible service, and being nickel and dimes for using over 500mb data or 1 hour of calls in a month.
$15 for a trip across europe is insanely low, but those fees and lack of customer service make up for it.
Cheap is not necessarily bad, but cutthroat cheap is awful.
No, it's not. I'm so happy with dirt-cheap airlines. What I need is cheap and fast transportation. I don't mind the miserable 2 hours of vacation if I can save a few hundred dollars. I'm not forcing anyone to do the same. But always remember people have different priority. I'd rather save some money on transportation to enjoy more in destination.
I don't think I'll get killed by a cell phone plan, so terrible comparison. Someone is unfairly supporting that low fare...there aren't free lunches, a company needs to make profit.
Most seats pay more than $15 but before they fly an empty seat they sell off for such low fares.
@@aromaticsnailAirlines in general and in Europe in particulay have really, really, really strict guidelines to adhere to..
I fly the U.S. version of RyanAir (Frontier-which I call the air taxi) to western U.S. locations from Denver. Because I fly solo, take only a backpack & am in good condition, I don’t mind the padded rocks they call seats or boarding last-I recently got silver status which allows me to choose my seat at no additional charge at check in (which has promoted me from the last seat without a window to the first row of standard seats-a nice perk) but I still board at the end of the line because I don’t want to sit longer than necessary.
Since I generally pay very low fares, there’s not enough to cover expenses with my ticket. However, if I knew that my ticket price would ensure that the employees were compensated well and treated well, in addition to some decent (not exceptional) customer service, I’d be willing to spend a little more. But that’s not the option I have & probably never will in this seat-as-commodity industry.
Frontier takes it a step further...they no longer have a phone number.
@@AEMoreira81 I just learned on a recent Wendover video that Frontier announced a business model shift to improve service & less on add-ons to an ultra low fare price model but rather a bundle approach vs a LA carte. Critically they seem to recognize the importance & distinguishing feature of corporatism-level customer service, ie, options but not true service. I’m hopeful but I’ll still pay the cheap fares & have a money losing seat for me thanks to my seatmates😉
Budget airlines today work best if you're traveling very light. But if you're a family it can get complicated. With just a light backpack, I love breezing past airport check-in, and skipping the dreaded checked-luggage turntable-of-death after landing. In/Out. However, getting on the plane can take a while, and Priority ticket holders often complain it was a waste of money, they sometimes have to get on the plane at the same time as the cheaper lackies. 😂😢
I find it funny when American creators do videos on Ryanair. Your airlines in North America are wildly expensive, have huge cost bases and have zero competition from other transport. You have been made to believe by unions that a round trip ticket has to cost $300 (so your pilots can earn CRAZY salaries) when in fact costs don’t have to balloon to extraordinary levels. Ryanair are amazing. They have signed handedly transformed low cost air travel. They pay their pilots very well and aren’t bent over a barrel by unions and greed. The loudest people will always be those that have been let down by them. That’s par for the course. 99.9% of us love them and long may their low fares continue
Image at 6:15 is incorrect, this is a plane that belongs to now Air Malta KM. Not Ryanair's Malta Air
I love this bloke, he’s made flying affordable
Indeed,
his businessmodel of "pay for what you want" is great.
You only want a seat? We've got you covered
You want one extra bag? No problem, but that'll cost extra
It's f'n amazing
I don’t think anyone hates him, in fact a lot of people in Ireland respect him
Wait, I don’t understand the credit roll bit. All I could get is “cream pie is delicious “
The CEO was pied in the face by protesters during an interview, and responded "I love cream cakes!" 1:01
bet he loves cream pies too.
As an Irish person, thank you for this very well researched video. However, I would say it is not entirely accurate to say that Michael O'Leary is "hated" by the general public. He has been responsible for allowing many people here to travel off this island for holidays affordably, and a five minute look at the comment section on interviews he conducts shows he is largely respected as a shrewd business person. He is, rightly or wrongly, certainly more popular than the median politician here! :D
What Kind of Snob hates that guy. He gives travel oportunity for working man for a fair price. He is a working class Hero.
I've used Ryanair numerous times as a non-EU traveller and never had any problems or delays. They are incredibly efficient and easy to use.
You're not reporting this accurately.
1. "Irish Labor Laws" are still EU labour laws. Minimum wage is €12.70 per hour. Unless you're cabin crew from Luxembourg, no other EU country has higher minimum wages. What Ireland doesn't have is insane continental labour laws that make it difficult for anyone to do business. You reported this like Ireland is the Bahamas or something. It's more like somewhere halfway between a Social Democratic society and America. So higher wages but not the same level of social protection as, say, Finland (thank god). If you're a Portuguese flight attendant in your 20s I'm guessing you'd rather be paid 3 times your wages at home but lose your right to 9 months paid time off because your dog needed an operation.
2. Ryanair does fly to Dublin and Stockholm. In fact, its airport in Stockholm is closer to Stockholm than Stockholm's main airport.
3. You don't have to pay for overhead storage. You can bring 1 personal bag for under your seat and 1 cabin sized bag for your overhead baggage.
4. Subjectively: Michael O'Leary isn't hated. He's seen as a chancer but not a grifter. He's honest about the business model he's pursuing and people generally appreciate that. Unlike in the US where a budget airline is still charging you quite a lot to fly, Ryanair is genuinely cheap, is more reliable than national airlines and has connected parts of Europe that nobody even knew about 20 years ago. So if you complain that you were charged €6 for a coffee after paying €12 for your flight I think most people would say you're a moron.
“Hey CEO! Great job this year! Here’s your bonus!”
“Wow thanks CEO! I’ll finally be able to buy my 9th yacht!”
Its sometimes cheaper to fly airlingus or some other airline because Ryanair leaves you so far from your destination, you have to factor in bus or train tickets which are probably more than you paid for your Ryanair ticket, and the extra time taken out of your trip travelling.
If I can pay $20 to go to another city, I’d stand for 2 hours. I’ve done worse on the subway.
Ehhhh nobody here in Ireland hates this man ? He's revolutionised low cost air travel and yeah if you want luxury and have a lot of baggage to travel with then you're probably not Ryanair's demographic and you probably don't fly with them anyways , but the fact that I can fly to somewhere for 2-3 days where I don't need to pay extra for a full size cabin bag and can just take my back pack and get return flights to mainland Europe for like €50-60 all in is amazing !
7:20 so I flew to Bauvais a few years ago. Like Hahn I had to get a 3 hour bus journey to Paris. On the day I returned the bus was cancelled without warning. And we were given no alternative. But coincidentally a load of taxis turned up at the same time. I had no choice but to fork out €140 to get back to the airport. My advice would only fly with Ryanair if it goes to where you need to go and avoid these coaches.
His ''outlandish'' comments are purposely uttered because he knows the media loves a good story.
It keeps him in the news and the airline gets massive free press.
He also knows that so long as passengers get from A to B safely, they will primarily be motivated by price.
You get what you pay for. The only people that hate him are those who pay for a sandwich while expecting a three course meal.
The greatest accomplishment of Ryanair isn't their low fares, but forcing every competitor to lower theirs too.
To be honest I fly because they practically have 80% destinations at my airport and I don't have a choice, I would gladly pay more as I hate rayanir and they wrongly cancelled my ticket which took 3 hours of arguing at the live chat. It was resolved but it ruined this day and caused tons of stress.
I’m worried that company greed would take over at some point. If they’re already cutting costs to also to cheaper, who knows when they’ll start trying to cut past regulations to make more profit? It’s just how companies work, with a 1% exception.
Some companies still care, but who knows how long that’ll last when they eventually change management? Going from the people who brought it up to where it was, to people who simply inherited the placement.
Not having more cheap options is not customer loyalty.
"doing safety checks" is an overstatement
customers are definitely never right, anybody who has worked in customer service can attest to this
also it’s, ‘the customer is always right in matters of taste’
he's not hated by any standard!! he is a Expert in his field! he should run for office in ROI, he'd be amazing
Michael O'Leary is so brutally transparent and incredibly effective that it's hard to hate him. The strategy is just too powerful.
You can hate flying with Ryanair for sure, it's not comfortable. But we all know that now and we'd still crawl through a doggy door to get on the plane if it makes it 20€ cheaper.
Great that their tickets are affordable, but they should treat their employees better. Millions in bonus for bossman, but subpar benefits for employees does not sit right.
they are in the EU so the irish social welfare is transferable to all other EU countries
They still pay better than most EU airlines. I used to work for one, everyone was trying to get into Ryanair eventually.
Wow, I'm never flying this airline. Though the effort for cost cuts is impressive
I see why low-cost carrier here in PH was booming and acquiring more and more fleets
6:08 it’s not Air Malta, but Malta Air. Although it may sound stupid, they are 2 completely different airlines (even tho the former doesn’t exist anymore)
0:59 is not a ryanair group aircraft, they don't have airbus aircraft that look like that.
Lauda has Airbus aircraft
@@HackingSpartanyeah but the clip they showed there is not on Lauda
Michael o Leary was asked about flights to USA.
His response was.
Yes we could do it but we only fly one plane type, so that means you would have to swim the last 500 miles.
Also he only flies Boeing whereas his competitors fly Airbus mostly, this means poaching pilots is tougher.
I flew spirit once and it was the first and only time. As a passenger, my comfort and time are more valuable. This is why I fly Delta whenever I can, it all depends on the length of the flight and how much stuff you're taking with you, but overall if you need to pay for bags, in my experience it is the same as paying for a more expensive option. Seeing that you can get a $30 flight, it might be worth the hassle, it would not be my first option.
maybe later on he will suggest that only 1 pilot needed for each plane with that co-pilot seat converted to be a passanger seat. Then there is no need for stewardess. Cost cutting to the max
I don’t like Ryanair but it costs much less money and is quicker door to door to visit my parents near Manchester from my new home in The Czech Republic than it did to get a train from London (about 3 times the price and two hours longer door to door)
When you have kids you tell em, "Study hard, find a good job, or else you have to fly Ryanair."
Years ago it was revealed that some small airports were paying Ryanair to bring business to their regions. May still be true.
People complain about the service but hey you got to your destination alive and saved an absurd sum of money. No one's forcing these people to go RyanAir when there's an airline for basically every airport in the world
It's intriguing so many people in the comments and (stock) investors love Ryanair. Honestly I hate low budget airlines but I'm actually okay with all of the drawbacks for passengers. That's really more of a choice for the consumer. I think the issue is about how they treat their employees.
"Air Malta" shown in this video isn't owned by Ryan Air. "Malta Air" is the Ryan Air joint venture.
Nobody blown away by the beauty of this girl!? 😳😍😍😍😅
Personally I think Micheal o Leary is a genius. For a fraction of the cost you can fly to lots of destinations and get there safe. That's all you need. I don't have a problem with them. If you do pay the extra money for a few cm of leg room and stale re heated processed food.
I am wondering if Morning Brew can provide sources to the claims they use in their videos such as being charged for using the call centre.
As a consumer news organisation I don't think it's fair to have them cite their sources for every claim for every story they cover, but since you asked I'll give you the details on that charge which you could've googled seeing as you're so interested.
Ryanair charges a fee to make any changes on your reservation after booking. Doing this online/in app incurs the lowest charge, then doing it over the phone incurs a greater charge, and doing it in person at a desk incurs the largest fee. So, while calling an agent is free in and of itself, to have them do anything over the phone to your booking that you could have done online will cost you both for the amendment and for the usage of the agent.
Ryanair don't charge for ringing their customer call centre. Idk where this channel got that info