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Another lawsuit HD is facing: selling racing exhausts and loud pipes to HD owners, making the bikes illegally and unreasonably loud in residential areas.
@@californiapoontappa Its $20k here WITHOUT the $1,000 software update to enable the suspension and other features. Then theirs taxes and dealer prep. My quote from the dealer out the door was $23,921. Your $18k for new OTD is fake news...
Yet another reason to buy used and do not worry about a warranty. It is part of being a biker is to fix and/or upgrade your bike yourself " Warranty? We need no stinkin warranty!"
@@ROLLIN-DUB That is why you are better off buying used. Let some other sucker piss away their money and be underwater the moment they leave the lot. Heck, In a couple of years you can pick that guys bike up for a reasonable price.
I've been a Harley owner and rider for over 40yrs. I couldn't care less if the company shuts down. Warranty??? My newest Harley is 25yrs old. My oldest is 80yrs old. They all run great! I can repair or totally rebuild them nut by bolt. I can't buy anything for any of them at a dealership. Can't even get 50 or 60wt oil anymore! 🤬 I can buy any part I need from the aftermarket via the internet at a fair price and higher quality than original HD parts. 😁
I had a small shop until 99 when the twin cam came out I was done with Harley’s BS and the “new riders” BS. My last Sturgis trip was ‘95 I was sick of the “fashion show”. I still ride my pan/evo powered 85 soft tail.
correct👌 I own a panhead and shovelhead..many parts from them fits together...can even by parts fr swap-meets..or asian but needs to fix often. I live Sweden. we can send part to Polen to restore chrome.. I drive my amf Harley since 42 years..My frienda buy new ones they also have some problems..but you cant work with them...Computers and and lots of strange electrics. I dont need The Company..
You do know multi-viscosity oils are superior to 50 and 60 weight oil? All of your bikes will run on 10W30 or 10W40 without a problem. If your air-cooled lawn mower can run full open for an hour or two with no air flowing over the cooling fins with 10W30 then your motorcycle should have no problem.
@@IUSTITA I’ve ridden many Japanese sport bikes and cruisers, the sport bikes are amazing but the cruisers just don’t have the same feel. The way a Harley sounds, the finish of the materials from the tins to the chrome is better, the feel riding down the road is just different and better. I would gladly pay double for a Harley over a Honda, Yamaha or Suzuki every single day. Do you agree or disagree? Seriously wanna know and not trying to argue.
@@IUSTITA also I apologize for assuming you hadn’t ridden a Harley. Almost every person I know that puts Harley down has never owned one and almost never even ridden one either. Sportsters don’t count by the way lol
I miss the old days when you could walk in a Harley dealership, and they would have a whole selection of upgrade exhausts, cams, air breathers and so on which they would gladly install no questions asked.
This stupid rule of Harley Davidson has been an issue for the longest time the first Harley I bought back in 1992 was the same problem I would buy after making exhausts or cams air cleaners and first words out of the dealership was, well you can do that but.... if something goes wrong with your bike you will void your warranty, and this was back in 1992 I've heard the same thing back then for older Harley's so as far as the old days? How far are you talking? 70's?
I miss the days you could walk onto ANY Dealership and get exactly what you want without being required to pay thousands for a "package". Just for that particular option.
I’m surprised that there’s nothing illegal about selling bikes with a whole pile of defective and poorly engineered parts while at the same time offering the “upgraded” parts that fix the issues in the screachin seagul catalog at a premium. Harley is the only company in the world that I know of that does this. “Oh, ya those oil pumps were garbage during testing that’s why we already have this catalog made with decent parts listed in it. Here, we sell ones that don’t explode for $600 plus install. Would you be interested in that?”
and Harley wondering why their customer base is shrinking. While the Japanese were offering a wide range of bike with affordable price and legendary reliability, and the Europeans are offering high end bikes with exceptional performance, magnificent looks with better reliability now, Harley is here giving us BS.
Motorcycles were always considered 'toys' or recreational vehicles, not viable transportation vehicles. I don't think they had any real warranties back in the day either.
@@theodoreberbach9562 The Harley 'legend' has been losing more and more of it's allure with every generation. The seduction of a 200mph Oriental or Italian street rocket is far more appealing to todays Gen-Xers. OTOH, most of them can't halde them or have open roads to wring them out on, and are splattering themselves in growing numbers.
Harley's solution to this would be to making a reliable engine again, like the EVO was. Then Harley Head Office does not have to worry about people buying after market parts for repair. But as the story roomered goes. When the EVO engine was being manufactured, dealers were complaining about lack of repairs and they could not make money. Here comes the Twin Cam with it's compensator issues, and the cam chain followers. Harley ought to learn something from the Japanese motorcycle manufacturers. Reliability, reliability, reliability. I sure know a lot of Metric crusier retailers that have been doing just fine without all the repairs for their reliable machines. So Harley, what gives? Why do you build defects into your motorcycles? I have had 9 metric motorcycles in my 72 year life. I have had two Harleys recently as an end of life bucket list. But in all my years of metric bike riding, never have I had mechanical failure points constantly on my mind, as I do when riding my Harley. Component failure is a reality with Harley, even after making motorcycles for a hundred years. I see plenty of videos of Harley die hards that love working on the failures of their Harleys almost like a religion. I am sorry. I would rather be riding my motorcycle than repairing it. And I want to know that I am safe riding it.
Drama queen. I have two Harleys, a 2007 Sportster and a 2005 Softail, and they run pretty fine, with more than 80,000 km each. No issues. What I've observed from others is lack of maintenance when mechanical issues arise, and by that I mean real lack of maintenance, like no oil change even after 20,000 km or past five years. Really? And I think the idea that a Harley is an indestructible machine is deeply ingrained in those owners, which aren't a few. So things happen and they blame poor quality and no reliability of the machine. I've seen it directly too many times. And I've seen few Sportster, which are well and properly maintained, that surpass the 250,000 km with no top or bottom end service at all ever. So, yeah, I've seen too many drama queens too.
Hmmm I have a (Twin Cam 88) 06 Road King. Just turned 70k this summer. No problems, I did just this summer replaced the compensator just started making a little noise. And a couple of years ago did the cam chain tensioner upgrade, just for peace of mind. Has never left me stranded. And has been a wonderful bike. I have rode bikes for over 40 years and the best bike I have owned.
@@jonathanrichard1919 old Triumph are just Britt Harleys, that's what most of us oldies use to say Back in the day. And HD has no more reliability issues then any other manufacturer, I have owned almost every manufacturer, for sure all the big ones and they all have good and bad. You just pick a brand and learn them, same with cars and trucks.
@@jonathanrichard1919 True, yes I know they were much lighter , one of the reasons they were so loved. I just ment we seen them on the same field, along with the old Nortons and BSAs. Carry on Brother
In 2002 I bought a brand new Harley, the dealer sold me a stage one screaming eagle kit and they installed it. At a 1000 miles I took the bike in for its first service. The oil tank was full and all was good, 200 miles the bike was out of oil, it was over heating, it had a miss, it was just falling down. Right away I took it to the nearest dealer, they took one look at the air cleaner and told me I had no warranty on the bike. Then I called the Harley 800 number and they told me I had no warranty. 1200 miles on a new bike, a dealer installed part and that voided the warranty. My first and last Harley. I had been riding 34 years at the time and have owned many Hondas over the years and Honda always took care of me. It was a lot of money for a piece of junk.
That is a skill that has gone the way of the dodo (working on your own ride)kids these days are mostly not into getting greasy dirty or anything of the sort and it’s not a video game . My two cents :)
I purchased a new muscle car and the extended warranty & factory warranty specifically state any modifications to air breathers, exhaust, ecu / chip, etc will VOID any and all warranty work. I drove into the service lane and you could hear & feel the exhaust rumbling from the showroom. The service advisor looked at me and said "Is this modified?!?!" I replied "No" we both laughed. they still fixed my car under warranty and complimented me on my upgrades.
A guy that works with me bought a brand new Harley 2 years ago and had the dealership install Harley fog lights on his bike before he left with it. These lights were designed by Harley for his bike. Two weeks later the whole electrical system burned out on his new bike. Harley would not honor the warranty because they said he had installed fog lights that didn't come on the bike. He had the receipt where he paid for the installation of the lights by the dealer. They still wouldn't honor the warranty. That told me right there I will never buy a Harley because of BS business practices like that.
I'll never buy a Harley after they shut down my dealer in Bloomington, Illinois! It was a dirty deal. They have no soul. I hope they go out of business.
I know shop owners who were Harley' techs and were fired for working on harleys at home on their personal time. Why doesn't FTC protect these mechanics?? If not FTC then another governing agency... Americans should not be punished for working at home. Especially if it isnt a warranty issue. Any private work is punished and this is just wrong. Yes , even older bikes . Harley wants all work done in their shop and fires any mechanics who get caught helping another at home. F that !
My uncle Howard is a biker. I asked him why he rode everything but Harley. He said Harley for show Metric for go. And that was 40 yrs ago. The best bikes are built not bought. That's my opinion.
Hmmm our local Harley shop used to give you ten bucks on your birthday but there is nothing in the shop for ten bucks won't go far toward a new or second hand Harley or a spare part.maybe with a lotto win I'd buy one but I've had a Yamaha brought new in2014 only money spent is petrol and oil changes.gangs love them and many older riders but unless you are rich you wouldn't take them in to a dealer for a service. Some or thousands love them.
@@californiadreaming9216 I mean he's always rode motorcycles. But I never knew of him in a club. He's a retired Union electrician that built power plants Can fix anything. Drive everything. He's pushing 80 now. And when I was a kid Him and Aunt Portia rode from Phoenix to Marion KY on a Kawasaki dresser In December to be home for Christmas.
This should be interesting to see how Harley Davidson's infamous "Black List" is affected!! Here in Southern Minnesota most of the Non Harley sponsored repair shops can't get OEM parts from dealers merely because they provided a better service at cheaper prices! This screams monopoly to me. It's gotten so bad, the local dealership shut down their HOG chapter for "Unspecified Reasons".
@@danielbear8234 You think that's bad, back in the 90's Harley was sending 'spys' out to independent shops before sending out lawyers if they had so much as a factory logo, parts, or colors black & orange on the business premises. They were even going after tattoo shops if they had any trademarked logo flash hanging up. They shut down loyal old dealerships who did not conform to the new corporate Yuppie Boutique floor plans.
Post a list of the Indy shops providing better service at cheaper prices who have been “blacklisted”. They deserve recognition and a round of applause. Personally I would specifically support any Indy shop being “blacklisted” by HD for the fact that I know that warranty refusal or denial based on repairs or service not being performed by the manufacturer dealer is not only unethical but also a shady practice.
Harley Davidson has a long history of selling Chinese made parts and accessories to diehard Harley riders for decades. These parts were always marked “Genuine Harley Davidson”, giving customers the illusion that they were buying the best product for their motorcycle and supporting an American company. I for one refuse to purchase anything from the dealer if I can buy it elsewhere and perhaps not made in China.
Well.... more or less. And especially the quality of those great German cars such as Mercedes Benz, BMW, Audi or VW went down like the German fleet back in the day.
In my experience this is a dealer by dealer issue. Some shops would enforce the OEM rule and some would make sound decisions as outlined in the video. Hats off to those dealerships and service departments that have been judging each case on its merits this whole time!
I have no problem with Harley not wanting Honda to work on their bikes. If you have ever adjusted a Harley clutch then you know Harley likes its specialty tools. My problem is when they tell Joe Blow he can't work on his own bike.
But HD's entire business plan is to sell a sub-standard product and then drag you over to the parts counter so you can spend tons of money on Stages....My Raider came off the assembly line equivalent to stage 4. My Iron 883 has no "upgrades" because there is no way I am going to throw any more chingo towards a bike that is almost what I wanted. HD needs a reboot and a new business plan. Start selling bikes that roll out of the dealership without needing upgrades.
I’ve got a new problem, just found out my dealership no longer works on anything older then a 99 model, I have a 98 model, so now I have to find a new shop to work on my bike
Hmm been a BMW and Honda owner with multiple new bikes over the last 30+ years and never had this issue. With all the issues morally and literally with Harley all I can say is "good riddance".
Currently I'm riding a 2007 Yamaha Royal Star full dresser. I bought it used and I've had 2 HDs in the past I bought used. I buy them with low mileage and out of that warranty period. I can do whatever I please to the exhaust and motor on my bikes and if they don't like it, well as Flo from Mel's diner used to say, "KISS MY GRITS!".
This affects only all motorcycle owners who have a newish Harley with warranty. I have two Harleys, an early 70's Shovelhead and early 2000's Roadking. I cant see how this affects me .
It Don't . It is over the New Bikes Thanks to Obumer and his EPA in 2012 They raided the Harley Dealers removed the High Performance Module Gave the 2012 More Power . They used them from 1999 till Obumer got the EPA to Raid Harley Davidson .
If you bought a Hardly Dependable you paid WAY TO MUCH in the first place ! Your gonna haul it around in a trailer anyway. IF you do ride it you probably know how to fix it yourself. Surprise surprise the motorcompany doesn't give two $hit's about you they got your money.
I own three Harley Davidson motorcycles. ALL were bought USED. The newest is a 2006. No warranties to worry about. No EFI tuners either, as mine are all CARBURETED. But anybody who chooses to buy an EFI bike, and I certainly don't recommend it (All H-D Sportsters and full sized bikes through the end of the Twin Cam era can be converted to carburetors, something I DO highly recommend. It won't cost you any more than a $1000 tuner and wide band O2 sensors. And you will get rid of all those unreliable and failure prone computerized electronics, and make it super easy to work on and tune your bike. But if you do want to put an aftermarket exhaust on your EFI Harley Davidson motorcycle, it WILL require a NON EPA approved tuner, and new wide band O2 sensors. It's the only way to get the air/fuel mixture rich enough to prevent burning up your engine. And since Harley Davidson started kissing the EPA's ass, you will NEED both an aftermarket exhaust and tuner to make you bike sound like a Harley should. I really don't care if H-D goes out of business. They no longer make real Harleys anymore, and certainly don't make anything I want. I have never been a fan of H-D, only the bikes they USED to make. The M8 engine bikes are as smooth as a Honda Goldwing, and sound about like one as well. They do not meet my definition of a "Harley" And they just discontinued the Sportster, the only bike they made that could still reasonably be called a REAL Harley. So since H-D no longer has a reason for existence, it is time for them to go bye bye. They have betrayed their customers, their company, and their heritage. And they need to pay for that.
Hundreds of ‘00s twin cams out there with super low miles. 10-20k in immaculate condition for $8-10k that’ll go another 100k++ Why spend $25k for essentially the same thing. Put a stage 1 or 2 on it and you won’t miss a thing.
So many HD riders out there that have been riding for years and don't understand the 1st thing about motorcycles. Same goes for the cars they drive. Not just HD owners. Drive till it drops.
I’ve seen many low mileage bikes for sale lately, and wonder why they even own them. Just to tell their friends “I have a Harley” I guess, but don’t ride it, or know the first thing about working on it. They probably can’t even change their own oil!!!
Most HD riders I've met know nothing about motorcycles, AND they're terrible riders. They're OK at going in a straight line in a group, that's about it. There were three 20+ year HD riders in the MSF returning rider course a few years ago when I started riding again after 30 years. They were awful, couldn't turn in less than a 50 foot radius, put their feet down all the time, really just almost no skills. They got way better in just 3 hours of time on the range, which leads me to believe that they have spent less than 3 hours in their previous 20 years actually working on any skills. I spend hours a year in a parking lot working on skills. HDs are mostly jewelry for dentists that wear leather on the weekend. There are certainly exceptions. I've met HD riders who are skilled, ride a bunch of different types of bikes, and are excellent mechanics. But from what I can tell that's about 1 in 50 riders.
Or, do as we old time bikers have done for years. Don't buy a new bike. Buy an older bike, rebuild the engine and transmission, the brakes, etc. You will learn your bike inside and out, and have a bike that is YOURS. You will also probably spend a lot less than you would buying a new Harley.
EVeryone who rides know that HD made more money on parts than they did on selling their bikes. The warranty issues is not just motorcycles. Automobiles have the same problem. As soon as you change something, you get told your warranty is affected. I was told the same thing about my Jeep. If I changed the bumper then it would affect my warranty…..or as they put it, we would have to see if the warranty is affected due to how the company sees the new part could affect the vehicle.
As a person that worked at a dealer not only in service but also as a parts associate. Paying upwards of $5 for a print it took them .5 cents to make is horrible. And that is just customers working on there own bikes. Service work is horrible or pricing. I get paying for someone’s experience but 150+ hourly rate is ridiculous. Especially if I can do the job cheaper than what labor is alone. Glad to see more people see things that way.
Same thing happened with harvesters and heavy farm machinery in Australia, Your machine breaks down in the middle of harvest and you cannot work on it, Has to be the dealer who may get out next week...
That sounds like the plain, unvarnished truth. Why would that effect anybody riding real motorcycles? That is going to be a really exciting time for most riders. HD= Overweight, Under powered, poor clearance, bad brakes, overpriced. If HD wants to save itself, they need to start building Buels and Porsche designed engine in lightweight frames, and get some talented engineers. If you stop charging like wounded bulls would also help.
If the machine is repaired with non Harley-Davidson parts , the manufacturer of those parts should be responsible for warranty of the part itself and any subsequent damage the part may cause if it fails. I do not understand why a manufacturer is expected to warranty Parts it did not make. Or to continue to warranty a machine that has been modified with parts that it did not make.
Fair enough. But part of the argument the video talked about is voiding the entire warranty if for example, there is engine failure, and HD won't honor it because you switched out some speakers. To me, that sounds fair for HD to honor.
@@montejones5788 Yes I have. According to my example. I replaced my exhaust and air breather. Not long afterwards my battery died. The dealership near me replaced it free of charge because it was under warranty.
@@dontworrybehappy8080 then the dealership acted in good faith on your behalf and did what they were supposed to do. Now what would you expect if your bike had not been properly remapped after the air cleaner and Muffler change and burned a piston because of it? Who put the parts on? Were they Harley-Davidson parts? Who remapped the bike? Who is ultimately responsible for the damage?
@@montejones5788 I'm not disagreeing with you so long as the discrepancy is affiliated with the problem. However, part of the video is pointing out dealers that look for loopholes to dishonor warranties that have nothing to do with the deficiency. Its all good. Lets wait and see how its settled in court I suppose.
It's time to name and shame manufacturers/dealers who restrict user/owners right to repair and dent their business model or put them out of business completely
its great, just had my 1k mile service done on my 22 street bob. the dealership wanted 650 to basically do a oil change brought it to a local motorcycle shop and got it done for 180 their prices are ridiculous.
This is why our NEWEST vehicle on the property is more than 15 years old... Our tractor is coming up on 75 years old. I can say that I am planning on purchasing a new vehicle soon, but even that is going to be almost 10 years old, and the moment I get it, I will likely be changing a whole lot of mechanical systems to operate much better and will likely rebuild the engine while I'm at it so that I can squeeze every bit of efficiency out of it that is typically lost to the mass production, such as a port and polish on the head.
I couldn't care less for the HD warranty, I started with an'04 engine and a 2006 frame, mine's being built from junk yard parts from all over the world. I think her name will be MUTT!!!
I've got a great solution to this mess - Stop buying these under ENGINEERED over priced unreliable piles of junk like they've been building since their inception- I've got a sheriff's Deputy friend of mine who bought a brand new Road King 20 years ago, left it completely stock, got it routinely serviced as required, and broke down twice trying to make a simple trip from LA to Sturgis- first a stator LITERALLY caught fire, melting down the wiring harness, and having to leave it at the HD dealership in Vegas for repairs, and then having to RENT another bike from Eagle Rider, then the following year, tried again to make the trip to Sturgis, THIS TIME having a complete transmission failure, again having to rent another bike to finish his 2nd nightmarish trip to Sturgis - And this was a bike with less than 20,000 miles on it - JOKE!! so he finally gave up, went to a HONDA dealer and bought a brand new VTX 1800- he's got over 45,000 miles on it with no issues whatsoever- it's never (and never will) broken down, left him stranded in the middle of the fucking Las Vegas desert and he's made 4 more uneventful trips to Sturgis since then- Nothing but tires, brake pads and oil changes- WHAT WARRANTY?? and it was HALF the price of that pile of shit that they DARE to call a "Motorcycle" -And they wonder why their SALES are down 30% world wide-
I bought mine used without a warranty. I've had it serviced and repaired when the stator went out and paid for it myself. I've also made many upgrades to it and again , paid for it myself. Warranties that make you use specific factory parts , or make you use a dealership for service work is wrong.
Too bad. As soon as I got my iron 883 I put an fp3 fuelpak tuner on it, with 65° air sucker and V&H short shots. My dealer fixed my gear shifter after lowside. Insurance involved. Not a warranty issue and they didn't void it or get rid of my warranty. If anything they kept it shush shush and let me autotune my bike after any fix.
Ive owned 4 Harleys now and 3 of them were from dealers The last dealer here in MD NEEDS to be sued I paid cash and they treated me like they were lending me the bike ....
It amazes me how the bikes and cars are getting law suits out so quickly but the semi truck industries have locked owners out of self repairs for years now
Jeremy G I quite empathize with your disgust. I am able to replace mechanical-only components on my FL, and without access to FL electronica, can replace mech-elec components such as turbo, injectors etc but not program them. But that us only the tip of the iceberg. the bigger evil with Freightliner is that they refused to share software with independent garages. seriously crippling many fleets. the good news? currently there is a multi hundred million dollar lawsuit being organized in the United States against Freightliner as a result. I don't wish ill on anyone but I do hope that the lawsuit against Freightliner is successful because I think it is fundamentally and ethically wrong to sell a vehicle to the public and put yourself in a position where you charge whatever you bloody well want for repairs..
Yes sir. As a diesel mechanic myself, I typically recommend people look for an older truck in good mechanical condition rather than buying a new one. I’ve even offered to accompany them to inspect the rig before they buy it. We’re pretty rural out here, and you might not be able to get a tow from the logging road your truck is broke down on. You gotta be able to fix it right where it is. If I need wifi, and special permission, I can’t fix your truck. You have to drop several thousand dollars to get it towed, and then several thousand more to get it fixed by some knucklehead who graduated from a technical college, but may or may not have ANY business being under the hood of a truck.
@@californiadreaming9216 This started her in Cali back in 2006 if I remember on cars as well. Everything had to go to the dealer because they alone had the software to do the reapairs. Every mechanic I knew was PO'd.
I just received the amended warranty for my 21 Ultra Limited. It actually clears the way for HD owners to have their bikes serviced and worked on wherever they like, and to use non OEM parts in said service and work without affecting their warranty. However, should damage occur due to the work or non OEM parts, the warranty will not cover it. This was actually already the way things were for my last two bikes between 02 and last summer.
The presenter has a nice voice but his script is unclear, even to this aged biker who practised law for decades. Three issues appear to be there and they are presented as one which I suspect is not the case. Many of us are not U.S.A. resident and are unfamiliar with the goings on there. So even more confusing. The major issue I think I grasped: (1) If you buy a new H.D. motorcycle the company provide you with the minimum length of warranty which the law insists on? Some of the warranty provisions are not told to the buyer? If so, immensely odd! And, if during thev warranty period non- H.D. parts are fitted such can invalidate the entire warranty? Here in the U.K. such has always been the case with most or all sellers (certainly since I started biking in the 60s) and is reasonable, strictly provided that the seller dealer exercises this provision fairly - reasonably linking a parts failure to a non-standard part fitted. The thing to bear in mind with warranties is that if they are unfair a buyer always has alternative rights either embodied within statute or common law. So, a warranty booklet never comprehensively controls the legal playing field. But such can be an academic point when, as nearly always, legal fees are far greater than whatever sum of money one seeks by way of compensation! (2) I was unable to even get to the start line on points 2 and 3. Something appears to be preventing a H.D. owner from using the services of a non-H.D. dealership? No idea what this is about? (3) Again likewise on this point, clueless what the message was? There are two types of parts - offical H.D. parts and copycat parts? Something appears to be preventing non-H.D. dealerships sourcing one or both categories? If so, this may be indirectly making it impractical to utilise the services of a non-H.D. dealership to carry out servicing / repairs? If so, then I accept that such intertwines points 2 and 3. Please bear in mind when presenting videos, particularly when such involve technical legal issues, that we the watchers (for whatever reason) are in the main not already sharply in tune with such matters. We need to be sequentially led through the issues in a way that a bright eleven year old listener would comprehend. Being patronising in this instance to us listeners would be appreciated.
I have owned so many bikes in 30 years accept HD. Another reason to never step into a dealer. Expensive bikes with a headache. Why should I? no damn reason.
The Government still needs to stay away from my Harley Davidson or they could get hurt or perhaps wake up Dead!!! Biker Respect- Dont touch mine And I won't touch yours!!!
Remember, there is a reason why they are doing this. Think about the person that is sue happy when it was their fault to begin with. Same goes for lawn tractors. The blades disconnect when you shift into reverse. Wanna know why? Someone sued when they ran over someone in reverse. Now we have safety devices on lawn tractors.
Harley should be a case study for marketing and business operation tricks. They’ve been conning people into buying their substandard bikes for decades, with nothing new to offer other than paint schemes, while simultaneously treating their customers like trash. There was a case a few years ago where Harley voided a warranty when an owner’s transmission failed- because the owner had installed a non-Harley Davidson branded American flag on his bike.
According to what i was just sent by the motor company, you take a big risk adding aftermarket parts because they get to determine what caused the failure and we all know how that will work out.
UK here , you only have to walk into a HD dealer to see who they cater for , looks like a Apple store now Only had old ones , and done everything my self . Sadly old now and have got rid of them
Lionel here in central California. Funny, most of the motorcycles in the video are not Harley Davidsons. Here's what I don't get. If you put an after market part on your Harley Davidson, how are they going to warranty the part when it's not theirs, and may not be of as good quality. Since when do you warranty other companies parts? Isn't it EPA in that is not letting Harley use said tuners? Just saying...
I just broke up with a girl who dad was in the hells angels. She was horrible and They owe me a lot of money, and threatened me. Seeing this brings me joy .
Lol i've got a 50yr old Shovelhead. I took it in yesterday under warranty because it started making this sound; "potato potato" and they told me to piss off the warranty had expired... Jerks.
Clickbait headline. This has nothing to do with me and I have owned 108 motorcycles over the past five decades. I leave my motorcycles totally stock, and I use OEM filters and parts. I never modify the exhaust or the intake not even the airbox. The factory knows more than I do so I leave everything in stock… once I learned that lesson, I won six road racing championships, and two national championships, on a totally stock machine. It wasn’t the bike that was slow, it was me when I first started road racing. Once I learned that, I was able to concentrate on the things that matter, and leave the engine alone.. I actually wish they would do something about motorcyclists that make their motorcycles louder just to make them loud. I thought it was illegal on a federal level to alter the exhaust. I hope they start enforcing that because that gives all of us motorcyclists a bad image
Many years ago there was a local HD dealer telling people they had to use HD brand motor oil . like Harley doesn't buy the cheapest oil they can and slap there label on it
Absolutely my recommendations are stay right away from Harley Davidson dealerships altogether…!!! Sy’s Harley Davidson told me my compensator needed changing, then also started telling me my starter motor needed to be replaced. This is when I got Suspicious and told them to stop all work on my bike, and that I wanted all the parts they had already removed so that I could have them checked by another mechanic. Upon having the parts checked by not one but two independent bike mechanics, I was told they had no idea why Harley Davidson would have changed the parts that there was nothing wrong with them meanwhile I was out $1150
a 1 liter bmw will run circles around any harley, and do it quietly and smoothly. a vw beetle will carry 4 out of the rain, and a bit of luggage, too. now, why are we giving a damn about harley?
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Another lawsuit HD is facing: selling racing exhausts and loud pipes to HD owners, making the bikes illegally and unreasonably loud in residential areas.
This is what happens when you price your bikes to where only lawyers can own them
Many large bikes are very expensive. Look at KTM 1290 Adventure, BMW 1250 GS, Honda, Indian... This is why buying used works for me.
@@ridemfast7625 ktm only 18 Grand which is less than HD baseline on the he cheapest bike
@@californiapoontappa Its $20k here WITHOUT the $1,000 software update to enable the suspension and other features. Then theirs taxes and dealer prep. My quote from the dealer out the door was $23,921. Your $18k for new OTD is fake news...
@@ridemfast7625 I'm not giving otd prices on either brand
@@ridemfast7625 why do you care so much
Yet another reason to buy used and do not worry about a warranty. It is part of being a biker is to fix and/or upgrade your bike yourself " Warranty? We need no stinkin warranty!"
People buy new bikes put 2000 miles on and sell. I would NEVER buy a new bike unless I hit the lottery
Tail light warranty is all i ever had, soon as the seller sees the tail light, warranty is over.
Hd has been out of control 4 years reelem back in ffs
@@joemetro352 because how much they cost?
@@ROLLIN-DUB That is why you are better off buying used. Let some other sucker piss away their money and be underwater the moment they leave the lot. Heck, In a couple of years you can pick that guys bike up for a reasonable price.
I've been a Harley owner and rider for over 40yrs. I couldn't care less if the company shuts down.
Warranty??? My newest Harley is 25yrs old. My oldest is 80yrs old. They all run great! I can repair or totally rebuild them nut by bolt. I can't buy anything for any of them at a dealership. Can't even get 50 or 60wt oil anymore! 🤬
I can buy any part I need from the aftermarket via the internet at a fair price and higher quality than original HD parts. 😁
Agreed....I have a93 and a 96 Evo.....no need for the new unreliabel crap Harley has been forced to manufacture.
I had a small shop until 99 when the twin cam came out I was done with Harley’s BS and the “new riders” BS. My last Sturgis trip was ‘95 I was sick of the “fashion show”. I still ride my pan/evo powered 85 soft tail.
correct👌 I own a panhead and shovelhead..many parts from them fits together...can even by parts fr swap-meets..or asian but needs to fix often. I live Sweden. we can send part to Polen to restore chrome..
I drive my amf Harley since 42 years..My frienda buy new ones they also have some problems..but you cant work with them...Computers and and lots of strange electrics.
I dont need The Company..
You do know multi-viscosity oils are superior to 50 and 60 weight oil? All of your bikes will run on 10W30 or 10W40 without a problem. If your air-cooled lawn mower can run full open for an hour or two with no air flowing over the cooling fins with 10W30 then your motorcycle should have no problem.
You can buy 50 weight oil at Walmart.
Harley Davidson. Yesterday's technology at tomorrow's prices.
🙄
Spoken like a person who’s never owned or ridden a Harley. Enjoy your moped
@@marka1712 I've had several Harleys and Buells.
@@IUSTITA I’ve ridden many Japanese sport bikes and cruisers, the sport bikes are amazing but the cruisers just don’t have the same feel. The way a Harley sounds, the finish of the materials from the tins to the chrome is better, the feel riding down the road is just different and better. I would gladly pay double for a Harley over a Honda, Yamaha or Suzuki every single day. Do you agree or disagree? Seriously wanna know and not trying to argue.
@@IUSTITA also I apologize for assuming you hadn’t ridden a Harley. Almost every person I know that puts Harley down has never owned one and almost never even ridden one either. Sportsters don’t count by the way lol
I miss the old days when you could walk in a Harley dealership, and they would have a whole selection of upgrade exhausts, cams, air breathers and so on which they would gladly install no questions asked.
This stupid rule of Harley Davidson has been an issue for the longest time the first Harley I bought back in 1992 was the same problem I would buy after making exhausts or cams air cleaners and first words out of the dealership was, well you can do that but.... if something goes wrong with your bike you will void your warranty, and this was back in 1992 I've heard the same thing back then for older Harley's so as far as the old days? How far are you talking? 70's?
Thanks to our government that's not possible now, and it sucks
There's no room for that with all the merch they have.
I miss the days you could walk onto ANY Dealership and get exactly what you want without being required to pay thousands for a "package". Just for that particular option.
Agreed bought a 2006 dyna yesterday and they kept pushing the financing program..nah dude I got cash
I’m surprised that there’s nothing illegal about selling bikes with a whole pile of defective and poorly engineered parts while at the same time offering the “upgraded” parts that fix the issues in the screachin seagul catalog at a premium. Harley is the only company in the world that I know of that does this. “Oh, ya those oil pumps were garbage during testing that’s why we already have this catalog made with decent parts listed in it. Here, we sell ones that don’t explode for $600 plus install. Would you be interested in that?”
and Harley wondering why their customer base is shrinking. While the Japanese were offering a wide range of bike with affordable price and legendary reliability, and the Europeans are offering high end bikes with exceptional performance, magnificent looks with better reliability now, Harley is here giving us BS.
@@flashfyre That's what the video was about, I was making a separate point.
I bought a 21 sportster s and have "owned" it for 11 months but it's been in the shop for a bunch of issues for 6 of it.
Motorcycles were always considered 'toys' or recreational vehicles, not viable transportation vehicles. I don't think they had any real warranties back in the day either.
@@theodoreberbach9562 The Harley 'legend' has been losing more and more of it's allure with every generation. The seduction of a 200mph Oriental or Italian street rocket is far more appealing to todays Gen-Xers. OTOH, most of them can't halde them or have open roads to wring them out on, and are splattering themselves in growing numbers.
Harley's solution to this would be to making a reliable engine again, like the EVO was. Then Harley Head Office does not have to worry about people buying after market parts for repair. But as the story roomered goes. When the EVO engine was being manufactured, dealers were complaining about lack of repairs and they could not make money. Here comes the Twin Cam with it's compensator issues, and the cam chain followers. Harley ought to learn something from the Japanese motorcycle manufacturers. Reliability, reliability, reliability. I sure know a lot of Metric crusier retailers that have been doing just fine without all the repairs for their reliable machines. So Harley, what gives? Why do you build defects into your motorcycles? I have had 9 metric motorcycles in my 72 year life. I have had two Harleys recently as an end of life bucket list. But in all my years of metric bike riding, never have I had mechanical failure points constantly on my mind, as I do when riding my Harley. Component failure is a reality with Harley, even after making motorcycles for a hundred years. I see plenty of videos of Harley die hards that love working on the failures of their Harleys almost like a religion. I am sorry. I would rather be riding my motorcycle than repairing it. And I want to know that I am safe riding it.
Drama queen.
I have two Harleys, a 2007 Sportster and a 2005 Softail, and they run pretty fine, with more than 80,000 km each. No issues. What I've observed from others is lack of maintenance when mechanical issues arise, and by that I mean real lack of maintenance, like no oil change even after 20,000 km or past five years. Really? And I think the idea that a Harley is an indestructible machine is deeply ingrained in those owners, which aren't a few. So things happen and they blame poor quality and no reliability of the machine. I've seen it directly too many times. And I've seen few Sportster, which are well and properly maintained, that surpass the 250,000 km with no top or bottom end service at all ever.
So, yeah, I've seen too many drama queens too.
Hmmm I have a (Twin Cam 88) 06 Road King. Just turned 70k this summer. No problems, I did just this summer replaced the compensator just started making a little noise. And a couple of years ago did the cam chain tensioner upgrade, just for peace of mind. Has never left me stranded. And has been a wonderful bike. I have rode bikes for over 40 years and the best bike I have owned.
Bs. I have a 22 year old twin cam which runs just fine.
@@jonathanrichard1919 old Triumph are just Britt Harleys, that's what most of us oldies use to say Back in the day. And HD has no more reliability issues then any other manufacturer, I have owned almost every manufacturer, for sure all the big ones and they all have good and bad. You just pick a brand and learn them, same with cars and trucks.
@@jonathanrichard1919 True, yes I know they were much lighter , one of the reasons they were so loved. I just ment we seen them on the same field, along with the old Nortons and BSAs. Carry on Brother
In 2002 I bought a brand new Harley, the dealer sold me a stage one screaming eagle kit and they installed it. At a 1000 miles I took the bike in for its first service. The oil tank was full and all was good, 200 miles the bike was out of oil, it was over heating, it had a miss, it was just falling down. Right away I took it to the nearest dealer, they took one look at the air cleaner and told me I had no warranty on the bike. Then I called the Harley 800 number and they told me I had no warranty. 1200 miles on a new bike, a dealer installed part and that voided the warranty. My first and last Harley. I had been riding 34 years at the time and have owned many Hondas over the years and Honda always took care of me. It was a lot of money for a piece of junk.
I’ve owned 2 new Harley’s. As soon as i bought them I started modding them. Their warranty was a joke to me.
😂😂 don't mind a laugh me self...no H dealership probs here 👍👍
I don't see how this effects all motorcycle owners. I've owned every brand but a Harley in my 48 yrs of riding, and always repaired my own.
You're right, Doc. What happened to learning to work on your own bike?
@@xnihilo64 manufacturers have gotten greedy, and we have a generation of tech heads who have no mechanical skills.
That is a skill that has gone the way of the dodo (working on your own ride)kids these days are mostly not into getting greasy dirty or anything of the sort and it’s not a video game . My two cents :)
I had ONE Harley 50 years ago, broke twice 1st 1,000 miles , lucky to dump it for only 10% loss. Had 100 more motorcycles since then.
@@mcross320 you compared a shovelhead to modern tech and metals? I feel sorry for some people.
I purchased a new muscle car and the extended warranty & factory warranty specifically state any modifications to air breathers, exhaust, ecu / chip, etc will VOID any and all warranty work. I drove into the service lane and you could hear & feel the exhaust rumbling from the showroom. The service advisor looked at me and said "Is this modified?!?!" I replied "No" we both laughed. they still fixed my car under warranty and complimented me on my upgrades.
A guy that works with me bought a brand new Harley 2 years ago and had the dealership install Harley fog lights on his bike before he left with it.
These lights were designed by Harley for his bike. Two weeks later the whole electrical system burned out on his new bike.
Harley would not honor the warranty because they said he had installed fog lights that didn't come on the bike.
He had the receipt where he paid for the installation of the lights by the dealer.
They still wouldn't honor the warranty.
That told me right there I will never buy a Harley because of BS business practices like that.
Loose, rattling, rusted parts right out of the box. Surprised they warranty them at all.
I'll never buy a Harley after they shut down my dealer in Bloomington, Illinois! It was a dirty deal. They have no soul. I hope they go out of business.
I love their bikes, but HATE their dealerships, prices, and arrogance. I’ve owned four of them.
HD is Corporation, i say money, money. Dont'n care abaut people.
I know shop owners who were Harley' techs and were fired for working on harleys at home on their personal time. Why doesn't FTC protect these mechanics?? If not FTC then another governing agency... Americans should not be punished for working at home. Especially if it isnt a warranty issue. Any private work is punished and this is just wrong. Yes , even older bikes . Harley wants all work done in their shop and fires any mechanics who get caught helping another at home. F that !
I dont care about Harley Davidson or their warrenty, has nothing to do with me or my bikes
that's why I bought a Kawasaki Voyager. the dealer said I can do whatever I want, its your bike.
I have a 1995 evo road king I can fix it myself , no plug in diagnostics on my bike , thank goodness .
Man, I really hate lawyers. Crooks!
My uncle Howard is a biker.
I asked him why he rode everything but Harley. He said Harley for show Metric for go. And that was 40 yrs ago.
The best bikes are built not bought.
That's my opinion.
Hmmm our local Harley shop used to give you ten bucks on your birthday but there is nothing in the shop for ten bucks won't go far toward a new or second hand Harley or a spare part.maybe with a lotto win I'd buy one but I've had a Yamaha brought new in2014 only money spent is petrol and oil changes.gangs love them and many older riders but unless you are rich you wouldn't take them in to a dealer for a service. Some or thousands love them.
Jerry Kinnin "biker" is a very vague word. do you mean that your uncle Howard is a motorcycle owner or do you mean that he is a club member?
@@californiadreaming9216 I mean he's always rode motorcycles. But I never knew of him in a club. He's a retired Union electrician that built power plants
Can fix anything. Drive everything. He's pushing 80 now. And when I was a kid
Him and Aunt Portia rode from Phoenix to Marion KY on a Kawasaki dresser
In December to be home for Christmas.
The Pan America and PanAM Special have these issues. A skid plate, aftermarket, should not void your warrantee, but seems to.
This should be interesting to see how Harley Davidson's infamous "Black List" is affected!! Here in Southern Minnesota most of the Non Harley sponsored repair shops can't get OEM parts from dealers merely because they provided a better service at cheaper prices! This screams monopoly to me. It's gotten so bad, the local dealership shut down their HOG chapter for "Unspecified Reasons".
This sounds like more socialism b.s..
@@danielbear8234 You think that's bad, back in the 90's Harley was sending 'spys' out to independent shops before sending out lawyers if they had so much as a factory logo, parts, or colors black & orange on the business premises. They were even going after tattoo shops if they had any trademarked logo flash hanging up.
They shut down loyal old dealerships who did not conform to the new corporate Yuppie Boutique floor plans.
Post a list of the Indy shops providing better service at cheaper prices who have been “blacklisted”. They deserve recognition and a round of applause. Personally I would specifically support any Indy shop being “blacklisted” by HD for the fact that I know that warranty refusal or denial based on repairs or service not being performed by the manufacturer dealer is not only unethical but also a shady practice.
If you have a Harley, your priority has always been and still is - spare parts to fix the bike .......
Dealers have refused to work on bikes based on non Harley turn signals. O.o
Harley Davidson has a long history of selling Chinese made parts and accessories to diehard Harley riders for decades. These parts were always marked “Genuine Harley Davidson”, giving customers the illusion that they were buying the best product for their motorcycle and supporting an American company. I for one refuse to purchase anything from the dealer if I can buy it elsewhere and perhaps not made in China.
And this is why I own a Goldwing.
Only in the US. In the EU you can take your vehicle to the shop you trust, without it affecting your guarantee.
Well.... more or less. And especially the quality of those great German cars such as Mercedes Benz, BMW, Audi or VW went down like the German fleet back in the day.
Polaris is the same way they won't release the software for troubleshooting and repair if your not a dealer
In my experience this is a dealer by dealer issue. Some shops would enforce the OEM rule and some would make sound decisions as outlined in the video. Hats off to those dealerships and service departments that have been judging each case on its merits this whole time!
I'll just keep my old goldwing.tryed one Harley, couldn't give me another one of those leaking bikes.
I have no problem with Harley not wanting Honda to work on their bikes. If you have ever adjusted a Harley clutch then you know Harley likes its specialty tools. My problem is when they tell Joe Blow he can't work on his own bike.
Don’t waste money on a warranty and buy a reliable brand, aka not a Harley Davidson
This is why warranties are bullshit and you should never pay extra for one
But HD's entire business plan is to sell a sub-standard product and then drag you over to the parts counter so you can spend tons of money on Stages....My Raider came off the assembly line equivalent to stage 4. My Iron 883 has no "upgrades" because there is no way I am going to throw any more chingo towards a bike that is almost what I wanted. HD needs a reboot and a new business plan. Start selling bikes that roll out of the dealership without needing upgrades.
I’ve got a new problem, just found out my dealership no longer works on anything older then a 99 model, I have a 98 model, so now I have to find a new shop to work on my bike
Build your own bike you control the warranty.
Hmm been a BMW and Honda owner with multiple new bikes over the last 30+ years and never had this issue. With all the issues morally and literally with Harley all I can say is "good riddance".
Currently I'm riding a 2007 Yamaha Royal Star full dresser. I bought it used and I've had 2 HDs in the past I bought used. I buy them with low mileage and out of that warranty period. I can do whatever I please to the exhaust and motor on my bikes and if they don't like it, well as Flo from Mel's diner used to say, "KISS MY GRITS!".
No warranty will let you use aftermarket parts... Ford, Chevy, Honda, Evinrude..... nobody.
Meh. I avoid the harley dealership at all costs. I work on my own bikes and usually replace HD parts with (better) aftermarket parts.
if you want to custom the bike make sure your warranty is over or for those older bike not the new one
This affects only all motorcycle owners who have a newish Harley with warranty. I have two Harleys, an early 70's Shovelhead and early 2000's Roadking. I cant see how this affects me .
It Don't . It is over the New Bikes Thanks to Obumer and his EPA in 2012 They raided the Harley Dealers removed the High Performance Module Gave the 2012 More Power . They used them from 1999 till Obumer got the EPA to Raid Harley Davidson .
I own a Concord Purple 2000 RK, an old 57' Ironhead, and a FLHTCUSE7. I don't need HD either.
Right! I'm on a Kawi Versys 300. I can mod quite a bit before Kawi cares. Each component is case by case.
If you bought a Hardly Dependable you paid WAY TO MUCH in the first place ! Your gonna haul it around in a trailer anyway. IF you do ride it you probably know how to fix it yourself. Surprise surprise the motorcompany doesn't give two $hit's about you they got your money.
and that's why I'll keep my two old Yamaha sport bikes 90 fzr 1000 and 97 yzf 750 and work and tinker on them myself
Who cares about warranty? They've run that so far into the ground making it an easy decision to not get an extended warranty on anything.
I own three Harley Davidson motorcycles. ALL were bought USED. The newest is a 2006. No warranties to worry about. No EFI tuners either, as mine are all CARBURETED. But anybody who chooses to buy an EFI bike, and I certainly don't recommend it (All H-D Sportsters and full sized bikes through the end of the Twin Cam era can be converted to carburetors, something I DO highly recommend. It won't cost you any more than a $1000 tuner and wide band O2 sensors. And you will get rid of all those unreliable and failure prone computerized electronics, and make it super easy to work on and tune your bike. But if you do want to put an aftermarket exhaust on your EFI Harley Davidson motorcycle, it WILL require a NON EPA approved tuner, and new wide band O2 sensors. It's the only way to get the air/fuel mixture rich enough to prevent burning up your engine. And since Harley Davidson started kissing the EPA's ass, you will NEED both an aftermarket exhaust and tuner to make you bike sound like a Harley should. I really don't care if H-D goes out of business. They no longer make real Harleys anymore, and certainly don't make anything I want. I have never been a fan of H-D, only the bikes they USED to make. The M8 engine bikes are as smooth as a Honda Goldwing, and sound about like one as well. They do not meet my definition of a "Harley" And they just discontinued the Sportster, the only bike they made that could still reasonably be called a REAL Harley. So since H-D no longer has a reason for existence, it is time for them to go bye bye. They have betrayed their customers, their company, and their heritage. And they need to pay for that.
Hundreds of ‘00s twin cams out there with super low miles. 10-20k in immaculate condition for $8-10k that’ll go another 100k++ Why spend $25k for essentially the same thing. Put a stage 1 or 2 on it and you won’t miss a thing.
So many HD riders out there that have been riding for years and don't understand the 1st thing about motorcycles. Same goes for the cars they drive. Not just HD owners. Drive till it drops.
I’ve seen many low mileage bikes for sale lately, and wonder why they even own them. Just to tell their friends “I have a Harley” I guess, but don’t ride it, or know the first thing about working on it. They probably can’t even change their own oil!!!
Most HD riders I've met know nothing about motorcycles, AND they're terrible riders. They're OK at going in a straight line in a group, that's about it. There were three 20+ year HD riders in the MSF returning rider course a few years ago when I started riding again after 30 years. They were awful, couldn't turn in less than a 50 foot radius, put their feet down all the time, really just almost no skills. They got way better in just 3 hours of time on the range, which leads me to believe that they have spent less than 3 hours in their previous 20 years actually working on any skills.
I spend hours a year in a parking lot working on skills.
HDs are mostly jewelry for dentists that wear leather on the weekend.
There are certainly exceptions. I've met HD riders who are skilled, ride a bunch of different types of bikes, and are excellent mechanics. But from what I can tell that's about 1 in 50 riders.
Or, do as we old time bikers have done for years. Don't buy a new bike. Buy an older bike, rebuild the engine and transmission, the brakes, etc. You will learn your bike inside and out, and have a bike that is YOURS. You will also probably spend a lot less than you would buying a new Harley.
I was about to buy a fat boy 114 , this video kinda made me think 💭 it over again and reevaluate the pros and cons.
EVeryone who rides know that HD made more money on parts than they did on selling their bikes. The warranty issues is not just motorcycles. Automobiles have the same problem. As soon as you change something, you get told your warranty is affected. I was told the same thing about my Jeep. If I changed the bumper then it would affect my warranty…..or as they put it, we would have to see if the warranty is affected due to how the company sees the new part could affect the vehicle.
As a person that worked at a dealer not only in service but also as a parts associate. Paying upwards of $5 for a print it took them .5 cents to make is horrible. And that is just customers working on there own bikes. Service work is horrible or pricing. I get paying for someone’s experience but 150+ hourly rate is ridiculous. Especially if I can do the job cheaper than what labor is alone. Glad to see more people see things that way.
But the mechanics aren't payed that great.
If it needs a warranty it’s not worth buying! I own an 89 savage still runs mint because it’s a solid bike
Same thing happened with harvesters and heavy farm machinery in Australia,
Your machine breaks down in the middle of harvest and you cannot work on it,
Has to be the dealer who may get out next week...
That sounds like the plain, unvarnished truth. Why would that effect anybody riding real motorcycles? That is going to be a really exciting time for most riders.
HD= Overweight, Under powered, poor clearance, bad brakes, overpriced.
If HD wants to save itself, they need to start building Buels and Porsche designed engine in lightweight frames, and get some talented engineers. If you stop charging like wounded bulls would also help.
This is the exact reason I bought a Honda right there. I didn't want to deal with that shit right there.
If the machine is repaired with non Harley-Davidson parts , the manufacturer of those parts should be responsible for warranty of the part itself and any subsequent damage the part may cause if it fails. I do not understand why a manufacturer is expected to warranty Parts it did not make. Or to continue to warranty a machine that has been modified with parts that it did not make.
Fair enough. But part of the argument the video talked about is voiding the entire warranty if for example, there is engine failure, and HD won't honor it because you switched out some speakers. To me, that sounds fair for HD to honor.
@@dontworrybehappy8080 have you experianced this at a dealership?
@@montejones5788 Yes I have. According to my example.
I replaced my exhaust and air breather. Not long afterwards my battery died. The dealership near me replaced it free of charge because it was under warranty.
@@dontworrybehappy8080 then the dealership acted in good faith on your behalf and did what they were supposed to do. Now what would you expect if your bike had not been properly remapped after the air cleaner and Muffler change and burned a piston because of it? Who put the parts on? Were they Harley-Davidson parts? Who remapped the bike? Who is ultimately responsible for the damage?
@@montejones5788 I'm not disagreeing with you so long as the discrepancy is affiliated with the problem. However, part of the video is pointing out dealers that look for loopholes to dishonor warranties that have nothing to do with the deficiency. Its all good. Lets wait and see how its settled in court I suppose.
They also stole all of Alta's tech, info, etc and ran! Shame on this pathetic company! 🤬🤬🤬
It's time to name and shame manufacturers/dealers who restrict user/owners right to repair and dent their business model or put them out of business completely
I'm glad I bought a Honda.
Not over priced, quality with low maintenance.
its great, just had my 1k mile service done on my 22 street bob. the dealership wanted 650 to basically do a oil change brought it to a local motorcycle shop and got it done for 180 their prices are ridiculous.
Andrew Jennings why didn't you just do your own oil change on your Harley??
Did mine myself. Super easy, bought the kit from my harley dealer and she's good to go.
This is why our NEWEST vehicle on the property is more than 15 years old... Our tractor is coming up on 75 years old.
I can say that I am planning on purchasing a new vehicle soon, but even that is going to be almost 10 years old, and the moment I get it, I will likely be changing a whole lot of mechanical systems to operate much better and will likely rebuild the engine while I'm at it so that I can squeeze every bit of efficiency out of it that is typically lost to the mass production, such as a port and polish on the head.
I couldn't care less for the HD warranty, I started with an'04 engine and a 2006 frame, mine's being built from junk yard parts from all over the world. I think her name will be MUTT!!!
It's the crotch rockets that pose a problem not old school bikers
I've got a great solution to this mess - Stop buying these under ENGINEERED over priced unreliable piles of junk like they've been building since their inception- I've got a sheriff's Deputy friend of mine who bought a brand new Road King 20 years ago, left it completely stock, got it routinely serviced as required, and broke down twice trying to make a simple trip from LA to Sturgis- first a stator LITERALLY caught fire, melting down the wiring harness, and having to leave it at the HD dealership in Vegas for repairs, and then having to RENT another bike from Eagle Rider, then the following year, tried again to make the trip to Sturgis, THIS TIME having a complete transmission failure, again having to rent another bike to finish his 2nd nightmarish trip to Sturgis - And this was a bike with less than 20,000 miles on it - JOKE!! so he finally gave up, went to a HONDA dealer and bought a brand new VTX 1800- he's got over 45,000 miles on it with no issues whatsoever- it's never (and never will) broken down, left him stranded in the middle of the fucking Las Vegas desert and he's made 4 more uneventful trips to Sturgis since then- Nothing but tires, brake pads and oil changes- WHAT WARRANTY?? and it was HALF the price of that pile of shit that they DARE to call a "Motorcycle" -And they wonder why their SALES are down 30% world wide-
I bought mine used without a warranty. I've had it serviced and repaired when the stator went out and paid for it myself. I've also made many upgrades to it and again , paid for it myself. Warranties that make you use specific factory parts , or make you use a dealership for service work is wrong.
How about just not buying Harleys at all?
But here’s the thing, if you modify your bike to not be emissions compliant, they can’t cover it thanks to the EPA.
Too bad. As soon as I got my iron 883 I put an fp3 fuelpak tuner on it, with 65° air sucker and V&H short shots. My dealer fixed my gear shifter after lowside. Insurance involved. Not a warranty issue and they didn't void it or get rid of my warranty. If anything they kept it shush shush and let me autotune my bike after any fix.
Ive owned 4 Harleys now and 3 of them were from dealers The last dealer here in MD NEEDS to be sued I paid cash and they treated me like they were lending me the bike ....
At HD's prices .. you should get whatever you want put on the bike without any warranty hangups
It amazes me how the bikes and cars are getting law suits out so quickly but the semi truck industries have locked owners out of self repairs for years now
Jeremy G I quite empathize with your disgust. I am able to replace mechanical-only components on my FL, and without access to FL electronica, can replace mech-elec components such as turbo, injectors etc but not program them.
But that us only the tip of the iceberg. the bigger evil with Freightliner is that they refused to share software with independent garages. seriously crippling many fleets. the good news? currently there is a multi hundred million dollar lawsuit being organized in the United States against Freightliner as a result. I don't wish ill on anyone but I do hope that the lawsuit against Freightliner is successful because I think it is fundamentally and ethically wrong to sell a vehicle to the public and put yourself in a position where you charge whatever you bloody well want for repairs..
Yes sir. As a diesel mechanic myself, I typically recommend people look for an older truck in good mechanical condition rather than buying a new one. I’ve even offered to accompany them to inspect the rig before they buy it. We’re pretty rural out here, and you might not be able to get a tow from the logging road your truck is broke down on. You gotta be able to fix it right where it is. If I need wifi, and special permission, I can’t fix your truck. You have to drop several thousand dollars to get it towed, and then several thousand more to get it fixed by some knucklehead who graduated from a technical college, but may or may not have ANY business being under the hood of a truck.
@@californiadreaming9216 This started her in Cali back in 2006 if I remember on cars as well. Everything had to go to the dealer because they alone had the software to do the reapairs. Every mechanic I knew was PO'd.
Yet another reason to buy used pre emissions trucks
@@CubanSalt they are becoming hard to find and usually over-priced. Do you know a dealer who has any good ones? Thanks.
Never bought new so no impact to must be a yuppie thing my 86.5 fxwg is never affected
I just received the amended warranty for my 21 Ultra Limited. It actually clears the way for HD owners to have their bikes serviced and worked on wherever they like, and to use non OEM parts in said service and work without affecting their warranty.
However, should damage occur due to the work or non OEM parts, the warranty will not cover it.
This was actually already the way things were for my last two bikes between 02 and last summer.
Here's a idea stop buying Harleys all they want is your money and you're just paying for the name
The presenter has a nice voice but his script is unclear, even to this aged biker who practised law for decades. Three issues appear to be there and they are presented as one which I suspect is not the case. Many of us are not U.S.A. resident and are unfamiliar with the goings on there. So even more confusing.
The major issue I think I grasped:
(1) If you buy a new H.D. motorcycle the company provide you with the minimum length of warranty which the law insists on? Some of the warranty provisions are not told to the buyer? If so, immensely odd! And, if during thev warranty period non- H.D. parts are fitted such can invalidate the entire warranty? Here in the U.K. such has always been the case with most or all sellers (certainly since I started biking in the 60s) and is reasonable, strictly provided that the seller dealer exercises this provision fairly - reasonably linking a parts failure to a non-standard part fitted.
The thing to bear in mind with warranties is that if they are unfair a buyer always has alternative rights either embodied within statute or common law. So, a warranty booklet never comprehensively controls the legal playing field.
But such can be an academic point when, as nearly always, legal fees are far greater than whatever sum of money one seeks by way of compensation!
(2) I was unable to even get to the start line on points 2 and 3. Something appears to be preventing a H.D. owner from using the services of a non-H.D. dealership? No idea what this is about?
(3) Again likewise on this point, clueless what the message was? There are two types of parts - offical H.D. parts and copycat parts? Something appears to be preventing non-H.D. dealerships sourcing one or both categories? If so, this may be indirectly making it impractical to utilise the services of a non-H.D. dealership to carry out servicing / repairs? If so, then I accept that such intertwines points 2 and 3.
Please bear in mind when presenting videos, particularly when such involve technical legal issues, that we the watchers (for whatever reason) are in the main not already sharply in tune with such matters. We need to be sequentially led through the issues in a way that a bright eleven year old listener would comprehend. Being patronising in this instance to us listeners would be appreciated.
I have owned so many bikes in 30 years accept HD. Another reason to never step into a dealer. Expensive bikes with a headache. Why should I? no damn reason.
*All Motorcycle Owners in the US.*
Believe it or not, some motorcycle owners live in other countries.
The Government still needs to stay away from my Harley Davidson or they could get hurt or perhaps wake up Dead!!! Biker Respect- Dont touch mine And I won't touch yours!!!
Remember, there is a reason why they are doing this. Think about the person that is sue happy when it was their fault to begin with. Same goes for lawn tractors. The blades disconnect when you shift into reverse. Wanna know why? Someone sued when they ran over someone in reverse. Now we have safety devices on lawn tractors.
If you slap license plate on your Harley, you'll lose your warranty!👷🏽♂️
Harley should be a case study for marketing and business operation tricks. They’ve been conning people into buying their substandard bikes for decades, with nothing new to offer other than paint schemes, while simultaneously treating their customers like trash.
There was a case a few years ago where Harley voided a warranty when an owner’s transmission failed- because the owner had installed a non-Harley Davidson branded American flag on his bike.
Notice too that the MoCo and V&H ended their decades long relationship before this announcement but while the case was still in process.
According to what i was just sent by the motor company, you take a big risk adding aftermarket parts because they get to determine what caused the failure and we all know how that will work out.
UK here , you only have to walk into a HD dealer to see who they cater for , looks like a Apple store now
Only had old ones , and done everything my self . Sadly old now and have got rid of them
Lionel here in central California.
Funny, most of the motorcycles in the video are not Harley Davidsons.
Here's what I don't get. If you put an after market part on your Harley Davidson, how are they going to warranty the part when it's not theirs, and may not be of as good quality. Since when do you warranty other companies parts?
Isn't it EPA in that is not letting Harley use said tuners? Just saying...
Yep
I just broke up with a girl who dad was in the hells angels. She was horrible and They owe me a lot of money, and threatened me. Seeing this brings me joy .
This is for those who aren't really bikers. Those who have money and never turn a wrench. Those who fix their own, don't care about a warranty.
Harley doesn't stand behind their bikes. I now ride a hondadavidson.
Lol i've got a 50yr old Shovelhead.
I took it in yesterday under warranty because it started making this sound; "potato potato" and they told me to piss off the warranty had expired...
Jerks.
I was always told that if a manufacturer (auto or bike) insisted you use their parts. They had to give them to you according to federal law.
Magnuson-Moss Warranty Act
Clickbait headline. This has nothing to do with me and I have owned 108 motorcycles over the past five decades. I leave my motorcycles totally stock, and I use OEM filters and parts. I never modify the exhaust or the intake not even the airbox. The factory knows more than I do so I leave everything in stock… once I learned that lesson, I won six road racing championships, and two national championships, on a totally stock machine. It wasn’t the bike that was slow, it was me when I first started road racing. Once I learned that, I was able to concentrate on the things that matter, and leave the engine alone..
I actually wish they would do something about motorcyclists that make their motorcycles louder just to make them loud. I thought it was illegal on a federal level to alter the exhaust. I hope they start enforcing that because that gives all of us motorcyclists a bad image
Nope I'll just ride my Japanese motorcycle and never worry about breaking down or repairing it.
Many years ago there was a local HD dealer telling people they had to use HD brand motor oil .
like Harley doesn't buy the cheapest oil they can and slap there label on it
Absolutely my recommendations are stay right away from Harley Davidson dealerships altogether…!!!
Sy’s Harley Davidson told me my compensator needed changing, then also started telling me my starter motor needed to be replaced. This is when I got Suspicious and told them to stop all work on my bike, and that I wanted all the parts they had already removed so that I could have them checked by another mechanic. Upon having the parts checked by not one but two independent bike mechanics, I was told they had no idea why Harley Davidson would have changed the parts that there was nothing wrong with them meanwhile I was out $1150
Did your bike have hard starts?
@@calincampbell5637
No there was absolutely nothing wrong with the starter-motor or the compensator…
a 1 liter bmw will run circles around any harley, and do it quietly and smoothly. a vw beetle will carry 4 out of the rain, and a bit of luggage, too.
now, why are we giving a damn about harley?
I had to sue them and i won i was lucky because my attorney got mad on the way they treated us and he stuck with it and beat them in the end
Why did you sue them?
Another reason to not buy a Harley…….as if the list isn’t long enough 🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️