SONOS apologise for app and we go over new Pro range

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  • เผยแพร่เมื่อ 18 พ.ย. 2024

ความคิดเห็น • 21

  • @xtian2900
    @xtian2900 หลายเดือนก่อน +6

    Publish the names of the greedy, money-hungry executives at Sonos who are ruining the company by pressuring engineers to release products that aren't ready yet

    • @moritzfl
      @moritzfl หลายเดือนก่อน +4

      No matter who was down the chain of command, Patrick Spence is still responsible.
      The quality of software and support was disappointing for the Era already at launch but loud voices in the company and the lack of quality assurance on that platform change is not something that a CEO is unaware of.

  • @alpacino8764
    @alpacino8764 หลายเดือนก่อน

    Is anyone experiencing this issue - you listen to a queue of music and then change the source to TV - you can’t then switch back to the queue - it’s GONE
    IS THIS JUST MY SET UP???
    HELP 🙏

    • @SSUMTV
      @SSUMTV  หลายเดือนก่อน

      Have you applied the latest update?

    • @alpacino8764
      @alpacino8764 หลายเดือนก่อน

      @@SSUMTV yes - can’t get to the bottom of the issue

  • @jonjonsson2369
    @jonjonsson2369 หลายเดือนก่อน

    I am a SONOS lover - and have got friends to buy the same. I have 9 speakers in my house on different levels. This new app has screwed me over - with so much maintenance and long phone-calls. How is that SONOS RELEASED THIS ???? Now to split different music into different speakers - is a multilayer operation. I'm trying to do this for my wife, as this is just too DIFFICULT !!! Please do some simplification SONOS team !!! Or give us the old app !!

    • @SSUMTV
      @SSUMTV  หลายเดือนก่อน

      Seems to be the message they are receiving daily, we will make sure to send the comments to the Sonos team

  • @orphanorbe
    @orphanorbe หลายเดือนก่อน

    Arc Gen 2 when?????

    • @SSUMTV
      @SSUMTV  หลายเดือนก่อน

      ooooooooo i hear soon on the grapevine!

  • @Tony-hx7bm
    @Tony-hx7bm หลายเดือนก่อน +2

    #patrickspenceresign!

  • @PirateMike1974
    @PirateMike1974 หลายเดือนก่อน +3

    The new app is all fixed then, huh?? 😂
    Time to push hardware again I guess. I would stay clear of spending even a dollar on Sonos until they work as they did before this disaster of an app. And moving to a cloud based interaction seems to have only added lag. Not something that I’d brag about just yet.

    • @SSUMTV
      @SSUMTV  หลายเดือนก่อน +1

      @@PirateMike1974 it was a shame they couldn’t show us the updated app when we were on the show floor… fingers crossed it gets fixed soon

  • @wlbear2570
    @wlbear2570 หลายเดือนก่อน +6

    Rubbish lol 😂the app is still broken !!

    • @SSUMTV
      @SSUMTV  หลายเดือนก่อน +2

      @@wlbear2570 yeh I wish we had seen the new app up and running

  • @TemujinScott80
    @TemujinScott80 หลายเดือนก่อน +2

    These comments are……… I guess companies who acknowledge their screw and consistently work at improvement isn’t good enough….

    • @nsbd90now
      @nsbd90now หลายเดือนก่อน +1

      But that's just it... they didn't at first and it still doesn't work properly. It's a HUGE mess up and their CEO totally alienated the customers.

  • @BadgerBob
    @BadgerBob หลายเดือนก่อน

    BS. The app is still broken. In many ways. And even when I works, everything takes an age to load. I was one of the biggest Sonos fans in their early days, for years before they became a household name, but I am so done with the company now.

    • @SSUMTV
      @SSUMTV  หลายเดือนก่อน

      its seems to have caused lots of controversy, lets hope they can mend it before they lose all their customers

    • @jankyj2269
      @jankyj2269 หลายเดือนก่อน

      @@SSUMTVthe interviewer being a shill is also unhelpful.