Revolutionizing Van Life: Ai-powered Servicing Ford Transit Custom Camper Van
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- เผยแพร่เมื่อ 4 ก.พ. 2025
- Over priced Ai non personal service form ford has hit an all time low but didnt stop use from having a great day out.
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ieGeek 2K Wireless Security Camera that i have in my sprinter to keep an eye on monster amzn.to/4eUzXEw
I own a garage. I expect to speak to my customers. For so many reasons; service, fault finding, to make them feel valued. Ford charge top dollar for their servicing. That check-in is a disgrace to the motor trade. Fine if you're in a hurry but definitely shouldn't be the standard.
I’m as shocked as you are when I had my garage I’d always make time to chat with my customers 👍
What you paid for the service is an absolute disgrace.
@@neilisherwood7358 yup…I was totally shocked. Won’t be doing that again! 🤬
200 at my local garage full service and that was with fuel filter change
Totally agree!
Never deal with a main dealer they will always rip you off.
Main Stealer.
your channel has recently changed from a "How to convert a campervan" to a "a big brother " show. what an amazing transformation to those interested.
Thank you I am trying to make things more personal and about us rather than just how to it makes filling that little bit more enjoyable for me and it’s something I can look back on when I’m old and fkd lol 😂
@@BigVanSmallWorld So far, all I can see is the epitome of relationship security: constantly showcasing Becky's assets, both rear and frontal. Because, you know, it's only acceptable if she's a stunning beauty in both face and physique. Who cares about her driving skills or her talent for booking services without asking the price? Clearly, no one does. People watch TH-cam channels to learn how to do things; others watch Big Brother and Coronation Street on TV. You might lose viewers and subscribers to your channel
@@BigVanSmallWorld So far, all I can see is the epitome of relationship security: constantly showcasing Becky's assets, both rear and frontal. Because, you know, it's only acceptable if she's a stunning beauty in both face and physique. Who cares about her driving skills or her talent for booking services without asking the price? Clearly, no one does. People watch TH-cam channels to learn how to do things; others watch Big Brother and Coronation Street on TV. You might lose viewers and subscribers to your channel
"Big brother" because he showed us how main agents have automatic booking in?
Just wanted to thank you for the very quick review of the CCTV you have
I’ve been hunting for a system for our house and was drawing a blank.
I’ve now bought two of these and wow you’re right, that are brilliant. Thanks so much!
You’re absolutely welcome I actually forgot to mention that we put 2 up outside Beckys mum and dad’s so her disabled mum can see who’s coming up the drive 👍
You’re absolutely welcome I actually forgot to mention that we put 2 up outside Beckys mum and dad’s so her disabled mum can see who’s coming up the drive 👍😁👍
lol sound of the Whiskey bottle rattling around. awesome
I know, right?😂👍
You've gone and done it Mel! I've only gone and bought a flippin' enoooormous Vario! 8.6m long, 7.5 tonnes! 🤣
Oh well done 👏 🫶🍻👍
Yes i have the car park problem aswell the mind boggles
OMG Becky! Sounds like an awful MOT experience and an expensive one too 😢 Sending real human hugs to you 💜
Thank you ❤️🩹💕🫶
Hi Mel, Hope you’re lockup is working for you & Dragonfly… just thought I’d drop a note as a programme I was watching 👀 put me in mind of you (particularly “Dragonfly”). The programme on BBC2 Solar System with Dr Brian Cox “Storm Worlds” ,there is a miniature helicopter scheduled to be sent by NASA to one of ‘Saturn ‘s moons called ‘Titan’ in 2028 . Its name of course is DRAGONFLY. 👍😒 a bit of useless information for your enjoyment today . Missing your videos don’t give up. 👋🏴ps just noticed you dropped a video 3 hrs ago, I ll watch it after the Grand Prix in Texas..🤔
HOW MUCH!! We could have told you where to park, we never pay. Gloucester used to be quite a nice city, believe it or not, now it’s all coffee shops and pound shops, Billie used to work in the shop under the bells.. Hope you’re both well,
Will catch up as soon as Billie is well enough xx☯️
Awww get well soon look forward to seeing you too ❤️🩹💕
The clock in Gloucester still does ring the bells on the hour
Oh I wished we had hung around for longer now
Mel, carry a fold up cone on board to isolate the car park space next to yours for future Burger King visitations....
Haha love that idea 👍😂👍
great content as usual chap and chapess
glad you enjoyed it thank you for the positive vibes really appreciated 🫶
Good to see you both getting out and about with the monster. You both seem so much happier now you’ve left the barn and it’s great to see!! Safe travels to you both and keep the great content coming 👍🏻👍🏻
Yes we are much happier now that we have our freedom back didn’t realise how much being there was taking away from us we have just booked a trip that’s going to be epic start for next year 👍🫶👍
@@BigVanSmallWorld fantastic news mate. Make sure to take us along for the trip. Safe travels to you both 👍🏻
My Hyundai service is exactly the same. Book it online myself, choose which service you want and any extras, then the drop off machine is exactly the same as that Ford one. Been like that for 4 years
Did they change the fuel filter in the service.
I’m not sure 🤔
1st service in 2 years watch that wet belt .
"EcoBOOM"!!
Car parks are a nightmare, as you say empty car park and someone has to park next to us. The public in the UK have no common sense and to be honest seem pretty thick.
lol 😂 👍
We are.
Autism at its best
And that's £380 reasons why people don't use their main dealers for work on their vehicles anymore, if you look at the receipt it'll 90% be labour cost, thankfully having a mobility vehicle I don't pay for service
dont think we will be going back to fords anytime soon
@@BigVanSmallWorld you can do it Mel, and a hell of a lot cheaper, so you don't have a stamp in the service book, doesn't stop you filling it in and saving all the receipts for the work and parts used
The price of everything these days !!!!!
Car parking prices are an absolute rip off everywhere.....
Definitely never use a dealership for work. The price for sooo little work is scandalous.....x
Yeah you’re not wrong we definitely won’t be going back anytime soon 🤓🫶
Is there anything a Ford dealer will do as part of a service that you could not do yourself? You seem pretty knowledgeable with your own van to date.
It’s all down to the warranty
Yep Mel we have a Sprinter & omg they park so close wow mad Mel that camera where did you buy it from as I cannot find it thanks mate scrap that mate I found the cam wow going to buy one
Well done 👍
Main stealers, where the vehicle technicians are on a 10% commision for all the "work" they convince customers is required on their vehicles. The main stealer workshops are driven by financial targets, so are essentially selling ramp time ie each ramp in the workshop has to make X amount per day, and where they bill technicians time at circa £120ph + (unfortunately they don't pay most vehicle tec's that amount per day), to hit those turnover targets. Unless you are a registered business who can write down your vehicle costs against tax, you would have to be stark raving mad to take a vehicle to a main stealers. My local ford main stealers have reached legendary staus in this area for their appalling levels of service, their sky high charges and their near perfect record of failing to fix customers vehicles correctly and within a reasonable time scale. As locals who have used them often say, you take your vehicle in with one problem and they hand it back to you with at least two.
@@lincolndave1966able Thank you for taking the time to write this comment. This makes perfect sense and explains why they are so expensive you’re absolutely correct about the thing and as Becky and I are self employed that’s exactly what will happen I completely forgot about this so really appreciate the reminder thank you 🙏
great vlog thanks lee
Glad you enjoyed it
Wait until she gets a major service!
I won’t be. Mel will be doing it for me. If I had know it was that expensive I wouldn’t have had it done. Because it’s under warranty I wanted to go with the dealer. Not anymore!
Hi Mel, can u do ur intro for my friend phill on ur nxt vid as we are travelling around spain cheers buddy
£380 - Ooooph😮😢
Wow that is extortion 😢 and the lack of desk person is disgusting tbh. I’m guessing it’s for warranty reasons that you had to use them.
We would always service and wash for the customers at our garage.
In Gloucester town we sometimes go there when visiting eldest. Those sculptures are called “the CD racks” 😂
Love to you both ❤ and snuggles for M 🐾
It’s because of the warranty, as soon as that’s over I’ll be going to my local garage - MEL! 😂😂😂 I couldn’t believe the price….its a total ripoff!
Car racks! What’s a CD? lol 😂 🤣👍 love you too ❤️🩹💕
You should always ask how much before you book it in has it was its first 2 year service they would have a set price
We live and learn 😳
Did it need nrw suspension with all the weight on one side ?
No it’s perfectly balanced
My 4year Ford service is £500 plus MOT. Ford charge £200 for oil
You’ve mentioned lots about Parking in your video, which is funny as i have just received today a Parking Fine because the front end of my campervan was slightly over a front white line of the parking bay. Some Jobs Worths about 😡
Oh mate I feel you’re pain this has happened to me in the past one of the reasons why I have a MWB sprinter and now I have a vario I’m screwed as far as parking goes 🤣😂👍
Shocking price for a service !
Absolutely
What would it cost to extend the warranty with another company, maybe less than £380?
Nothing like a personal service...with regards to your vario what class of license do you need to drive it ?
I have HGV class 1
Mel , can you give me details on your new Foam Matress please / price /where to buy etc thanks
Emailed you 👍
You get a years European Recovery with that service, check your invoice. Oil and filter are £103 as there are 10litres of oil.
That European covers really good and you will need it with that engine lucky to get 70k out of it when driving around if you see a recovery truck it will have a ford custom or fiat Ducati on the back bet the guys at ford Dagenham are having the lat laugh.
@@rogerfarrington8571 It's not a get out of jail free card but I did think the dealer inspection was Ok. These are working vans I had one at some ridiculous low mileage about 12 K just to maintain the warranty.
Interesting that thank you 🙏
But can't use older van because of ulez
Hi mel great channel keep up the good work,i have couple of questions for you please if you have time
1st im running my van of a anker c1000 and going well,like u i dont use much 240v so plenty of power but when u r running yours of a power station do u tend to unplug solar when u r full and run the battery down or leave it in all the time,not sure if its better to run low then recharge or?
2nd if i may,only problem i have if i cant use diesel heater of it and amps would be to high so am thinking i might get the ac200max for xtra 12v plus i have xtra pannel on roof doing nothing as c1000 cant take all 3 or maybe just get a cheaper station just to run diesel heater,sorry its long winded any advice would be great
Hi i do think the Bluetti AC 200 Max is one of the best ways to power a camper van as it does have 12v 30amp outlet for all your 12vs and it is expandable. I have been using one with 2 B230 battys and 3 dc to dc chargers for almost 3 years never had an issue never unplug my solar.this link will take you to their refurb sale they are now only £999 shrsl.com/4pn4k And now Bluetti have released the charger 1 shrsl.com/4pn4p it makes even more sense i'll be installing one into my sprinter soon. i have however just started to use the AC 300 shrsl.com/4pn41 in my Vario and have to say it is impressive it has all the benefits that the AC200 max has but also has 2 MPPT controllers built into it i have one connected to my alternator and one to my solar so no need for the charger 1 but then my vairo is 24v so i'm not sure if this would work with a 12v alternator i still need to experiment more with it. But for now i'd say definitely go with the AC200max dont get the 200L as theres no 30amp on that one. hope this helps.
@BigVanSmallWorld yes it does help alot,appreciate your time and thanks for that
Well at least Dick Turpin wore a mask when he robbed.....poor Rebecca that is extortionate.
ford custom genuine ford. service kit onn line are £150.thats 10ltrs of oil and al the filters I change mine every 12 months due to oil diullation and the wet belt problem if you think the service was extortionate wait to your cam belt needs replacing the kit alone is £500.plus labour .Roger.
That’s incredible
wow £380 for an oil change and a video. What has this world got to. Ford, shame on you.
Car park fees - we are being fleeced. Rise together all motorists and we can stop this.
bet the mechanic doesn't go home with dirty hands whenthe vans out of warranty use a old school garage if not we will loose their skills.
Ford dealer in Cornwall charges about £80.00 + VAT and hour 😮
Can I pass a note of concern to Rebecca some years ago I had a large bunch of keys on my car key and whilst driving I managed to knock the bunch of keys with my knee they swung over and locked the steering wheel,
I fortunately managed to turn them back round unlocking the steering and got away with it
Oh my goodness me thank you for sharing your experience 👍
Service by Mel next time save a few quid 😂
Absolutely 👍
I can once the vans warranty is over ❤
Ai check in/out probably because you cant kick off about the bill to a machine :) I use to own my own garage and I would have been to embarrased to charge that much for what little they did. Back in the day servicing was cheap. you made your money upselling extras, you need a real person for that. They are obviously saving money on service managers wages
Yeah you’re probably right about that 👍
Believe me the Ford technician won't be getting a lot of that cost...that's why I left
You dont have to go to ford you can go to any garage for your service as long as they are reputable and you use ford parts and they stamp your service book.
Na we had to go Ford
Why do they park so close? Well its down to STUPIDITY,there's alot of it about,every where you look!
You’re not wrong about that 🤣😂👍
Exactly why I wouldn't want to ever go to the stealers for a service. Could have done that yourself for less than £50, I get the fact that now you have a stealer service history but is that worth it?
It’s all because of the warranty
Crucial bit of advice regarding oil change intervals. Don’t listen to fords recommended service intervals. Have your oil and filter changed every 10 thousand miles using the proper spec oil(castrol magnatec 0w30 or other high quality proper spec oil) and ford filter. This will prolong the life of the wet belts. It’s not a difficult job for a capable diy mechanic or a reputable independent garage. If you’re worried about the warranty, as long as you keep the receipts and they state genuine parts used and correct spec oil used from an independent garage, you should be fine. DIY won’t be acceptable for warranty but when the warranty runs out diy is a good way to go.
Thank you for the advice really helpful 👍
£380 That's typical main stealer prices I'm afraid. As a mechanic/Tech at an independent garage we would of charged £120 for that service and you would of spoken to the guy doing the work, not a computer. Sorry for your experience, places like this give the rest of us a bad name. And don't forget the usual purchaser of those vans are company's that can afford these ridiculous prices.
Yeah I was like WTF 🤬
Can anybody tell me if I remove the back from the middle bit " between driver and passenger " and leave the seat bit in position will it affect my MOT, only i have a big dog which needs two seats lol . Thanks in advance Steve
I’ve actually done this on my sprinter and have no problems with mot
@BigVanSmallWorld cheers Mel for reply top info as usual 👍
Who books in a service without asking how much it’s going to cost, an ex mechanic by all accounts lol 😂😂😂
Haha
That's highway robbery if you ask me. Then again someone has to pay for the AI machine..
Oh my God that is extortion. An oil and filter change and tire inspection for 380 pounds!?!?
Hi Mel, AI we're better get used to it. The camera for little "Monster" is a Monte Cam? Could you give more details please. It looks good.
here you go amzn.to/4h7QIOn
O dear, not a happy other half . But that's what you get for main dealers as thay charge £150.00 hour at vw 😮
Remember the fully synthetic oil would of cost £100+
Most main agents are £75-£100
Caravan and motorhome dealers cost £70.00 an hour
Not saying the costs are right but wages and overheads have spiraled since Brexit/covid.?
Ford recommend Castrol magnetic 0.30 that's 10 Ltrs go Halfords see how much that is when out of warranty ger a genuine service kit 150.pounds and get a reputable mechanic to carry out the works every 12months don't take any notice of fords service intervals.
Was that a first service ?
Or a 2 year full service ?
Would be interesting to see parts price breakdown
That's main dealer rip off for you
First one
You could have done that service Mel,next time I guess
He can once the warranty is over….❤
Definitely 👍
@@SACREDTRAVELLER I could see in your face the bad taste it left in your mouth,felt legally mugged, I'd of had a big scream as I drove off on my own
How is this AI powerred?!
I have no idea 🤷♂️
Shocked that Becky is paying £380 just for some Herbert to do a simple service when she has you available Mel, suppose its to "maintain the warranty" (whch she's just paid for?)
Yeah it’s because of the warranty and financing that she had no choice but to have them do it next I’ll be doing it 👍
Usual main dealer rip off prices😢
you didn't hide her phone number too well , now wait for all the messages lol
I rushed the edit thanks for letting me know it’s gone now 👍
@@BigVanSmallWorld no problem , prob about £100 in (FORD) parts and £280 in labour absolute joke for 30 mins work
That's like selves serve checkouts at the supermarket! After they rip you off on the price, they then get you to check your own stuff out and do you get a discount for doing the work for them? No! Would you think that these big car company could spare a person to book your car in for you, "Welcome Becky! We will take care of that right away for you...Just take a seat!"...But no, tight arses!.....Boycott this bad behavior/service and go somewhere were they are happy to personally help you otherwise its just going to spread!!!
I bet the Warranty on the Van "Requires" service by a Ford Main Dealer?
Correct 👍
That’s why I service my own Kuga, frigging rip off.
If I had to address a machine to get my van serviced I would NOT use the garage. No human-none of my custom. It felt like the stepford of dealerships. For nearly 400 quid I'd expect to be greeted when I dropped the car off and when I picked it up plus mini valet and wash!. Totally nasty inhuman service. Mind you, they do call Ford "fix or repair daily" and after their fiasco with fiesta engines thats propaby their way of avoiding unhappy customers. I tink if I had to pay them nearly 400, Id be buying the bits from europarts and servicing it myself . Sad thing is, they have you by the ***** for the first three years because of the warranty.
Yeah next time I’ll be doing it it’s all because of the warranty Beck had no choice
so 380 for the oil swap - 30 quids worth
That’s absolutely about it
Does this have a wet belt? Hear loads of horror stories with fords. Wondered if this is checked at all when they service it?
The wet belt problem will only get worse VW are building the new transporter in Ford's turkey factory on the custom floorplan that's why the service. centre have no face to face at reception stops people kicking off about the crappy engine.i was talking to a rac mechanic he had suffered 6 wet belt failures on their vans the first indication is jjuddering brakes and power steering issues ford have known about this problem since 2017 .
Yes it does 😳
Fords have got worse over the years, they tried to get me to book my minibus in for full clutch and dual mass change for a chirp on start up and turn off on my 2008 2.4 duratorq engine..I changed the drive belt tensioner & genuine drive belt and noise was gone...If I did not know nothing about vehicles, I could of been out of pocket for near £2k...Take your transit to a transit specialist and it would be better price than main. dealer....
Well done 👍
Wow lads I never like to comment on people’s pricing because I always see it has choice between customer and business but 380 pounds for no actual job is just bloody wrong and I understand the company has overheads but it’s not on reception booking in staff obviously , find an independent garage who wants to keep you had a customer long term
That system has nothing to do with AI. There is very little, if anything, that people interact with that is AI. Yet all of the adverts and excuses to remove customer service all say that they are AI because, for some reason, people think it is progress. IT IS NOT AI it is cost saving that they probably charge more for!
You’re right about that it’s all about profit
Disgusting that bill!
You’re not wrong 😑
This isn’t progress this is faceless frontier business, I would avoid any garage offering this type of futuristic lack of personal service
And to add insult to injury a massive bill !
We’re not going back anytime soon 👍
Just so you know the phone number is shown when checking out
Really 🤔
Thank you 🙏
@@BigVanSmallWorld looks like it
what an expensive oil and filter change
Tell me about it
Not getting alerts for new videos.
TH-cam has 100 days to notify all subscribers - so it’s not up to us sadly
I’m sorry to hear about this have you got all the notifications on it’s the little bell icon that’s next to the subscribe icon hope this helps 🫶
@@BigVanSmallWorld done that now Thanx alot I'm a pensioner so not clued up.
@@tufftavv-c1d thank you for your support really means the world to me 👍
@@BigVanSmallWorld stay safe God will punish those who treated you bad Gary and Moira Manchester
Care, Full phone number can be see on the video. £380 seems STEEP o.o
Thank you I’ve removed it now
I don't get why people park so close in an empty car park, I thought it was just me that attracted the idiot parkers
Apparently we are not alone 😂🤣👍
What was AI about it, its just an automated check in.
Guess its buggered for warrenty as been knacked by a cowboy builder ???
@@BuddyWhite-qr1cs nope- Ford was happy for it to be converted by ourselves as discussed when I bought it. I just had to take it there while still under the warranty.
Not a great advert for Ford, or any main dealer for that matter.
What sort of world are We building here, that's another job gone never to return? Can AI do better than Ford customer service, it's not a high bar really is it! Lol
Haha potentially
... and £ 76 is lovely Tax ?...
20:12 Number on show 😳
Thank you 🙏
All sorted thanks! ❤
Pleased it’s sorted xx
@@Flossy_tops thank you really appreciate that you taken the time to let us know 👍🫶
think that service is crap i like to speak to the block
AI ripoff more like it. Sorry about that,perfect for them,no accountability,no human to human. Long may it not last!
That Bloody Service/MOT Set-Up with Ford sounds like a Dystopian Nightmare!!!! .Hold Your Vehicle to Ransome Basically ... Sounds Like FORD! ... Let's HOPE! it doesn't Spread! - EH?? 😠😡
Well we’re not going to be going back there anytime soon 🙄
Ford's automated check in is awful, no personality and the price ? and the cost of parking in local town car parks is the reason why the local shops are closing down? Well this is rip off Britain.
Yeah you would think that parking would be free to encourage people to use their local shops rather than Amazon link in the description lol 😂
Cheaper to have an mot done not that much would be wrong with a Newish van and do own oil changes fraud pricing for an oil change joke they never changed my air filter on my van so I do my own service that way I know it’s been done just don’t use main dealership
arghhh ... Ai ... same old story, just unplug it fgs
Please can I not have the video and have a 10 mins reduction on the labour cost please
lol 😂
That’s an expensive car park 😳 and that’s a rip off from ford surely 😢
I have that all the time it’s either the park so close to my drivers door or the side door and the car park is empty 😢
Just people being people unfortunately
i know right i just don't get it
Don’t be a mug there ripping you off that mechanic spoke just like a bloody politician do it yourself
Best comment of the day 🤣😂👍
Absolute crap ai more people on dole !,,
I was interested to see how AI was being used but I stopped watching when I realised there was no AI at all. Just a non intelligent automated system. As boring as booking a flight.
Can't entertain this , de humanizing
It’s only going to get worse and who knows what affects it’s going to have on mental health for some people going to the shops and talking to someone when being served is a life saving thing