My wife and I went there a few months after it opened for our 30th wedding anniversary….. it was amazing, sorry to hear that you had not such a great time…. Please give it another chance later…We are looking forward to going there again…. We have stayed at a few resorts RIU and Sandals and have never been disappointed with any of them
I am commenting from the resort, we have been her a few days now and I have to say that it has been so far an excellent experience. Have encountered one or two staff working at restaurants with off demeanor but overall food has been prompt, staff friendly, noise hasnt been an issue and we went to bed early our first night. This is our 3rd sandals stay and we are both in agreement that so far this has been our favorite resort. It seems they have really stepped up their efforts to make changes since your visit.
Oh wow…. I am so sorry that you two had a horrible experience. My husband and I went to Curacao June 2023. This was our first experience with Sandals and we had a fantastic time. The crew, the management, the food, the entertainment, the people… everything was amazing. We even had a room plumbing issue and they were very accommodating in correcting the issue and add more value to our current stay. We had a fabulous, memorable time there and truly saddened to hear that others did not.
This video is absolutely true, we stayed there Oct 2023 and everything she mentioned was still accurate. However like she said the entertainment staff was great and after talking with a few they weren’t from the island. This was our 7th sandals and were very excited to stay a a new resort. I found that in fact this was not a new construction, and isn’t much different from the resort they remodeled. We aren’t against another sandals stay as we booked again before leaving property, however it will not be curaçao.
Thank you so much for this review! We were seriously looking at this location until I saw this. I think we'll follow your recommendation and give this resort some time to get it together! Thanks again.
We stayed in June and had a phenomenal time. We loved the food, entertainment, and our swim up room was perfection. I also had the absolute best massage of my life- raindrop dreams- at the spa. It was amazing. Most of the staff members were on a contract from Jamaica, and we found them to be very friendly. It stinks y'all had such a bad experience.
I am so glad to hear you had a wonderful time here! We did notice on our last day that there was a large group of staff brought in from Jamaica to help out. Hopefully, this additional staffing/training will help with the issues we experienced.
I’m glad I came across this video. I thought maybe I was being dramatic. My wife and I are on day 3 of our 6 night stay and everything you said is so true! It feels like you’re bothering the staff when asking for basic things. Only a handful of excellent employees everyone else acts like they don’t want to be here. I heard great things about sandals but so far I’ve been very disappointed with my experience so far. A bunch of couples that I talked to at the pool expressed the same feeling.
Oh no, I am so sorry to hear you are having a similar experience! That stinks to hear they still haven't worked out these issues. Sandals is usually a great all-inclusive experience. Their Curacao location, though, is a whole different experience.
I’m shocked I’m here right now and what you are both saying is exactly the opposite of my experience. It has been amazing and the whole staff so friendly.
Stayed Jan '24. Found the staff friendly, however the food at most of the restaurants was disappointing - especially Butch's. Pietra was good and Vincents was fine for breakfast (except if you wanted Orange Juice). Aolo's was closed the entire week we were there with no explanation ( they said that the Aolos dinner menu was being served by the food trucks, but it would have been ben nice to sit in Aolos as the view was so nice. The room cleaning was sub par (floors were not being mopped - could not walk around barefoot or would track sand into bed. At every other sandals we have visited, the servers don't touch the straws - they either use tongs or there is a paper covering on the straw they rip in such a way as to prevent touching the straw.
$495 for a massage 🙈 that’s absolutely shocking, As diamond guests we get a free 30 minutes massage and they always try to get us to add on but no way , just booked for the new one in st Vincent and Grenadines.
@@HaveClothesWillTravel may i ask you for a piece of advice? In order to avoid the noise, do i have to choose a suite or maybe there are better rooms than the one you tried? Not only in Curacao but in all Sandals
@@francescotonini6268 yes, I would think any of the bungalows would be ok for noise levels - they're pretty removed from most of the foot traffic. Booking on the top floor of a building (which I think is the 3rd floor) would also help minimize the noise
Thanks for sharing your experience with this location. I’m watching this august 2024. We were planning for next year. I’m turned off now and I’m seeing a few unfortunate videos of this place on TH-cam
Wow, we were just ready to book with Sandals, I ran across this video and have decided not to go to any Sandals. Thank you for sharing your story, you saved us some headaches, i am certain.
Thank you for watching my video. I really appreciate it. I would love to hear where you end up going instead. I'm on the lookout for some different all-inclusive brands to try. :)
I loved their St. Lucia resorts. La Toc was my favorite. Their resorts in Jamaica will have great service, too, as that is where their headquarters is located.
We just got back from here last week and sadly experienced much of the same in this video. Terribly slow and inconsistent service. We were with a large group and the running joke was to prepare for a 3 hour dinner. We loved both Sandals in St. Lucia, but Curacao was quite disappointing 😢
Oh no! I am so sorry to hear you had a similar experience and that this terrible service is still persisting. We also loved the Sandals in St. Lucia - they customer service was wonderful at those resorts.
Thank you so much for this review. My husband and I are looking at sandals resorts for a vacation. My husband says that we should go to Santos Ochi, just because it seems to be the cheapest resort. I can’t imagine spending five to $10,000 for vacation. So sad to hear about your experience with the management, how they try to pay you off and silence you. That’s a beauty of TH-cam now, people put their honest opinions on their TH-cam channel and their blogs. Something that wouldn’t happen years ago and then you end up going to that resort and then you wasted your money because of such poor service.
Thank you so much for watching. I am really glad to hear you found this video helpful. I don't have any experience with Sandals Ochi, but the other Sandals resorts I've stayed at in Jamaica were really wonderful.
No Sandals reviews. We went in Sept 22 and the pool collapsed we were not compensated for our loss of use of the pool. Everything was an additional charge or the vouchers didn't cover full cost. It happened a few weeks prior to our anniversary no way to book or cancel our reservations. The best thing was the food trucks.
The one person that you felt was nice and you couldn’t remember their name?!? Out of all your complaints, it seems like you would remember that one positive detail.
Thanks for your comment! I appreciate you pointing that out. Sometimes, in the moment of recording, details can slip my mind, but it doesn’t lessen the positive impact that person had. I’ll make an effort to remember and highlight such details better in future videos. 😊
Thank you for watching and for the comment. Yeah, I am still getting messages saying these issues are persisting at Sandals Curacao. 2025 might still be too soon to go.
Sadly, poor customer service is island wide that stems from a strange mentality and misconception of what it means to show hospitality. Somehow it was negatively confused with the idea of "serving" someone. 🤷♀️
➡If you found this review helpful and book a Sandals Resort stay, I really appreciate you using my affiliate link: bit.ly/3U8xrCH 🌐Renaissance Wind Creek Curacao Resort link: bit.ly/3rnybbJ
If you book the cheapest room, and are located on a middle floor in the middle of the building, you are rolling the dice with regards to noise. If you happen to have loud neighbors or someone who is always ordering room service, that's what going to happen. Same things happens in a hotel. You can blame Sandals for the other stuff and service issues, but not your room choice IMO.
I'm not sure if I understand what you are asking, but yes, many people did ask for my experience at this resort. Therefore, I provided an honest recount of my experience.
Just returned from there and wow what a place. Absolute paradise, couple of minor errors made my human beings but would return in a heartbeat. I suggest you don't use this idiots affiliate link making her money and ignore this channel.
Hi there! Thanks for sharing your experience - it sounds like you had a blast, and that's awesome to hear. As for the 'idiot with an affiliate link' - well, if loving travel and sharing honest reviews makes me an idiot, then I'll wear that title with pride! 😄 I truly appreciate your perspective, and let's keep the conversation as sunny as a day at the beach - respectful and bright. Safe travels!
It sure sounds like a winy video. We were there last June and can not find one thing that was the resorts fault. Boo hoo, you hear people talking in the hallway. Seriously? So talking is a no-no at a resort? Really? As others have said, this place is awesome. We, too, have been to several other resorts, and this one is as good or better. Not everything is perfect.
I am so glad I came across this video, me and the lil lady were thinking of checking this place out since we have had such a good time at their locations in Barbados and St Lucia, well won't waste our time there.
Thank you so much for being part of one of our positive memories from this resort! I wish the rest of the review wasn't so negative when there are some wonderful people working there, like yourself. :)
![The Wall Song ร้องข้ามกำแพง | EP.213 | กรีน อัษฎาพร | 3 ต.ค. 67 [1/5]](http://i.ytimg.com/vi/3KrlLbCsadI/mqdefault.jpg)
➡For any blog lovers, I get even more in-depth in my review blog post: www.have-clothes-will-travel.com/brutally-honest-sandals-curacao-review/
My wife and I went there a few months after it opened for our 30th wedding anniversary….. it was amazing, sorry to hear that you had not such a great time…. Please give it another chance later…We are looking forward to going there again…. We have stayed at a few resorts RIU and Sandals and have never been disappointed with any of them
I am commenting from the resort, we have been her a few days now and I have to say that it has been so far an excellent experience. Have encountered one or two staff working at restaurants with off demeanor but overall food has been prompt, staff friendly, noise hasnt been an issue and we went to bed early our first night. This is our 3rd sandals stay and we are both in agreement that so far this has been our favorite resort. It seems they have really stepped up their efforts to make changes since your visit.
That's great to hear! I'm glad you're having a great trip, and things seem to be improving.
Oh wow…. I am so sorry that you two had a horrible experience. My husband and I went to Curacao June 2023. This was our first experience with Sandals and we had a fantastic time. The crew, the management, the food, the entertainment, the people… everything was amazing. We even had a room plumbing issue and they were very accommodating in correcting the issue and add more value to our current stay. We had a fabulous, memorable time there and truly saddened to hear that others did not.
This video is absolutely true, we stayed there Oct 2023 and everything she mentioned was still accurate. However like she said the entertainment staff was great and after talking with a few they weren’t from the island. This was our 7th sandals and were very excited to stay a a new resort. I found that in fact this was not a new construction, and isn’t much different from the resort they remodeled. We aren’t against another sandals stay as we booked again before leaving property, however it will not be curaçao.
Oh no, I'm sorry to hear you had a similar experience here. I hope your next Sandals stay is much better!
Sandals Rocks!
Typically they do!
Thank you so much for this review! We were seriously looking at this location until I saw this. I think we'll follow your recommendation and give this resort some time to get it together! Thanks again.
Thank you so much for watching. I am glad you found the video helpful!
Wow! This is an eye-opener. Thanks for being honest
Thank you so much. I am so glad you found it helpful.
We stayed in June and had a phenomenal time. We loved the food, entertainment, and our swim up room was perfection. I also had the absolute best massage of my life- raindrop dreams- at the spa. It was amazing. Most of the staff members were on a contract from Jamaica, and we found them to be very friendly. It stinks y'all had such a bad experience.
I am so glad to hear you had a wonderful time here! We did notice on our last day that there was a large group of staff brought in from Jamaica to help out. Hopefully, this additional staffing/training will help with the issues we experienced.
I’m glad I came across this video. I thought maybe I was being dramatic. My wife and I are on day 3 of our 6 night stay and everything you said is so true! It feels like you’re bothering the staff when asking for basic things. Only a handful of excellent employees everyone else acts like they don’t want to be here. I heard great things about sandals but so far I’ve been very disappointed with my experience so far. A bunch of couples that I talked to at the pool expressed the same feeling.
Oh no, I am so sorry to hear you are having a similar experience! That stinks to hear they still haven't worked out these issues. Sandals is usually a great all-inclusive experience. Their Curacao location, though, is a whole different experience.
I’m shocked I’m here right now and what you are both saying is exactly the opposite of my experience. It has been amazing and the whole staff so friendly.
Sorry I have been to the several but I am sorry to hear was looking to go but might not may just go back to St Lucia impeccable hospitality
St. Lucia is amazing! We had a wonderful experience there.@@kitchentimewithauntyvonny6158
We are just returning from Curacao, sadly we were quite disappointed in several aspects of the trip. This was our 7th Sandals visit.
Stayed Jan '24. Found the staff friendly, however the food at most of the restaurants was disappointing - especially Butch's. Pietra was good and Vincents was fine for breakfast (except if you wanted Orange Juice). Aolo's was closed the entire week we were there with no explanation ( they said that the Aolos dinner menu was being served by the food trucks, but it would have been ben nice to sit in Aolos as the view was so nice.
The room cleaning was sub par (floors were not being mopped - could not walk around barefoot or would track sand into bed.
At every other sandals we have visited, the servers don't touch the straws - they either use tongs or there is a paper covering on the straw they rip in such a way as to prevent touching the straw.
Thank you for sharing your experience. I'm glad to hear the staff was friendly but sorry to hear about the food.
This is everything i needed to know, thank you!
Thank you for watching. I'm so glad you found it helpful.
😂😂😂 i love this!!
Wow thank you so much for this honest review. I commend you for your integrity.
Thank you so much for watching and for your kind comment. I really appreciate it, and I am glad you found the video helpful.
Daamn. Thanks for the honest review.
Thank you for watching!
Excellent video...Ty.
Thank you. I'm glad you found it helpful.
Great video
Thank you so much.
I do agree with you about the rooms, and the restaurants. It was the worst resort we have gone to. We went in October 23.
Oh no, I am sorry to hear you did not have a good experience either.
Definitely needs more sun unbrellas. Gurst saving sun beds a 6am in the morning.
$495 for a massage 🙈 that’s absolutely shocking, As diamond guests we get a free 30 minutes massage and they always try to get us to add on but no way , just booked for the new one in st Vincent and Grenadines.
I hope you have a great time there! Thank you for watching.
Thanks for being honest
Thank you. I'm glad you appreciated the video.
@@HaveClothesWillTravel may i ask you for a piece of advice? In order to avoid the noise, do i have to choose a suite or maybe there are better rooms than the one you tried? Not only in Curacao but in all Sandals
@@francescotonini6268 yes, I would think any of the bungalows would be ok for noise levels - they're pretty removed from most of the foot traffic. Booking on the top floor of a building (which I think is the 3rd floor) would also help minimize the noise
Thanks for sharing your experience with this location. I’m watching this august 2024. We were planning for next year. I’m turned off now and I’m seeing a few unfortunate videos of this place on TH-cam
Thank you for watching. Yes, I am still getting negative feedback about this resort. I would hold off booking here for the near future.
11:56 nope… 2024 and the kinks are more present then ever!! We are so disappointed. Leaving tomorrow feeling like we wasted 10K
Oh gosh, I am so sorry to hear this. That is horrible to feel as though you wasted money on such an expensive vacation. :(
Thanks we were just going to book. We will look elsewhere now.
Thank you for watching. I think you would have better luck at their new resorts in Jamaica.
Wow, we were just ready to book with Sandals, I ran across this video and have decided not to go to any Sandals. Thank you for sharing your story, you saved us some headaches, i am certain.
Thank you for watching my video. I really appreciate it. I would love to hear where you end up going instead. I'm on the lookout for some different all-inclusive brands to try. :)
Same here. Thank you for the video, this will save money and time.
Which sandals location would you recommend?
I loved their St. Lucia resorts. La Toc was my favorite. Their resorts in Jamaica will have great service, too, as that is where their headquarters is located.
We just got back from here last week and sadly experienced much of the same in this video. Terribly slow and inconsistent service. We were with a large group and the running joke was to prepare for a 3 hour dinner. We loved both Sandals in St. Lucia, but Curacao was quite disappointing 😢
Oh no! I am so sorry to hear you had a similar experience and that this terrible service is still persisting. We also loved the Sandals in St. Lucia - they customer service was wonderful at those resorts.
Thank you so much for this review. My husband and I are looking at sandals resorts for a vacation. My husband says that we should go to Santos Ochi, just because it seems to be the cheapest resort. I can’t imagine spending five to $10,000 for vacation.
So sad to hear about your experience with the management, how they try to pay you off and silence you. That’s a beauty of TH-cam now, people put their honest opinions on their TH-cam channel and their blogs. Something that wouldn’t happen years ago and then you end up going to that resort and then you wasted your money because of such poor service.
Thank you so much for watching. I am really glad to hear you found this video helpful. I don't have any experience with Sandals Ochi, but the other Sandals resorts I've stayed at in Jamaica were really wonderful.
A very interesting frank video (ie: true unbiased view). But that NDA is standard practise with sandals, on complaints of that nature etc.
Yikes. Did you also get an offer like this?
Thank you, my review was taken down. This is the worst Sandals I ever visited. Curacao is beautiful but this is not the place to stay.
Oh no! I am sorry to hear that. Your review was removed from Google?
No Sandals reviews. We went in Sept 22 and the pool collapsed we were not compensated for our loss of use of the pool. Everything was an additional charge or the vouchers didn't cover full cost. It happened a few weeks prior to our anniversary no way to book or cancel our reservations. The best thing was the food trucks.
THANK YOU for your review- My husband and I were about to sink our money into a vacation here. It'll be a hard pass now
Thank you for watching. I'm glad you found it helpful.
The one person that you felt was nice and you couldn’t remember their name?!? Out of all your complaints, it seems like you would remember that one positive detail.
Thanks for your comment! I appreciate you pointing that out. Sometimes, in the moment of recording, details can slip my mind, but it doesn’t lessen the positive impact that person had. I’ll make an effort to remember and highlight such details better in future videos. 😊
Thank you
You're welcome :)
Thank you for pointing me in another direction. 😂
Thank you for watching. Glad you found it helpful 😬😁
Thank you so much for this. We won’t be going there even in 2025.
Thank you for watching and for the comment. Yeah, I am still getting messages saying these issues are persisting at Sandals Curacao. 2025 might still be too soon to go.
Sadly, poor customer service is island wide that stems from a strange mentality and misconception of what it means to show hospitality. Somehow it was negatively confused with the idea of "serving" someone. 🤷♀️
➡If you found this review helpful and book a Sandals Resort stay, I really appreciate you using my affiliate link: bit.ly/3U8xrCH
🌐Renaissance Wind Creek Curacao Resort link: bit.ly/3rnybbJ
Sounds like it's just this place. Other videos say the opposite for sandals
Yes, my previous experiences have all been very positive with Sandals. Their St. Lucia resorts are amazing, and I loved Beaches Turks & Caicos.
If you book the cheapest room, and are located on a middle floor in the middle of the building, you are rolling the dice with regards to noise. If you happen to have loud neighbors or someone who is always ordering room service, that's what going to happen. Same things happens in a hotel. You can blame Sandals for the other stuff and service issues, but not your room choice IMO.
Is that your experience nobody ask you for that tho?
I'm not sure if I understand what you are asking, but yes, many people did ask for my experience at this resort. Therefore, I provided an honest recount of my experience.
@@HaveClothesWillTravel but why???
@@HaveClothesWillTravel if you don't like it is okay but why you need to reply the people t
Just returned from there and wow what a place. Absolute paradise, couple of minor errors made my human beings but would return in a heartbeat. I suggest you don't use this idiots affiliate link making her money and ignore this channel.
Hi there! Thanks for sharing your experience - it sounds like you had a blast, and that's awesome to hear.
As for the 'idiot with an affiliate link' - well, if loving travel and sharing honest reviews makes me an idiot, then I'll wear that title with pride! 😄
I truly appreciate your perspective, and let's keep the conversation as sunny as a day at the beach - respectful and bright. Safe travels!
So not true
It sure sounds like a winy video. We were there last June and can not find one thing that was the resorts fault. Boo hoo, you hear people talking in the hallway. Seriously? So talking is a no-no at a resort? Really? As others have said, this place is awesome. We, too, have been to several other resorts, and this one is as good or better. Not everything is perfect.
Whiniest video ever!
If i pay 1.000$ per night, i do not want the walls made of cardboard
Not true lier 😂
What exactly are you referring to as being a “lie”?
You can't even spell.🤡🤡
I am so glad I came across this video, me and the lil lady were thinking of checking this place out since we have had such a good time at their locations in Barbados and St Lucia, well won't waste our time there.
Thank you. I am glad you found the review helpful. Their other locations are great!
When it’s Saturday night & you browsing TH-cam & come across a video about a curaçao experience & hear my name mentioned for positives .. 🫣
Thank you so much for being part of one of our positive memories from this resort! I wish the rest of the review wasn't so negative when there are some wonderful people working there, like yourself. :)
You should show the resort management this video