Why Is User Experience Important? The Role of Satisfaction in UX Design.
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- เผยแพร่เมื่อ 24 มิ.ย. 2024
- Understanding why user experience is important is crucial in today's digital age. User experience (UX) has become a major focus for companies, often surpassing the roles of interaction design and usability engineering. This shift emphasizes the critical nature of UX in creating products that not only function well but also evoke positive emotions.
The role of satisfaction in UX design has become paramount. Historically, usability standards like ISO 9241 highlighted three key aspects: effectiveness, efficiency, and satisfaction. While effectiveness and efficiency are often emphasized, satisfaction - the emotional response users have when interacting with a product - is now seen as equally vital. This emotional connection can significantly impact user engagement and loyalty. A positive user experience is not only beneficial for users but also for businesses. Happy users are more likely to engage with products, leading to higher productivity and increased sales. For instance, the sleek design and emotional appeal of iPhones contribute to their widespread popularity. Similarly, products that evoke positive emotions can enhance customer satisfaction and drive business success.
In conclusion, user experience is essential because it encompasses both functional and emotional aspects of product interaction. By focusing on UX, companies can create products that are not only effective and efficient but also enjoyable and satisfying for users. Explore the importance of user experience, the role of satisfaction in UX design, and the differences between UX and usability with insights from experts like Alan Dix at the Interaction Design Foundation (IxDF).
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Key Moments:
00:00 Importance of User Experience
02:20 Emotional Value
02:56 The Role of Emotion
04:00 The Importance of Satisfaction
04:38 Business Implications of Emotion
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Key Moments:
00:00 Importance of User Experience
02:20 Emotional Value
02:56 The Role of Emotion
04:00 The Importance of Satisfaction
04:38 Business Implications of Emotion
👋Greetings, tech enthusiasts and UX aficionados! 👋
The transformation of the digital landscape over the years has given rise to an imperative element: User Experience. 🚀In the past, job titles like 'interaction designer' or 'usability engineer' were prevalent, but today, 'User Experience Specialist' takes center stage. While the core principles remain the same, it signals a shift in emphasis towards the human aspect of technology. 🧠🖱User experience has transitioned from being a minor role to a major one, and for good reason. Whether it's the sleek design of an iPhone or the engagement on Facebook, it's all about eliciting emotions and experiences. 📱💖
So, in the ever-evolving world of UX, remember that creating positive emotions matters more than ever. Your feedback and thoughts on this subject are invaluable, so please share them in the comments! 🗣💬
If you found this discussion insightful, don't forget to hit the like button, subscribe to our channel for more tech insights, and ring the notification bell to stay updated on our future content. Your support fuels our journey! 🛎👍
Together, we're unlocking the true potential of User Experience and harnessing the power of emotions in technology. Thank you for being a part of this exciting journey! 🌐🤝🚀
Learn more about UX design in our online courses:
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I like this video. Very informative and exactly what I was looking for. Thank you
Your videos are very useful and provide lots of information. I have received lots of help after watching this post, please continue to share this kind of information. Thank you.
We're glad to hear that you find our videos helpful and informative! Providing valuable information and assisting you is what we are here for. Your feedback and engagement are greatly appreciated.
Learn more for free on our always-updated UX / UI design glossary at: ixdf.io/ux-glossary-yt-cm
Happy learning and exploring! 📖✨
Very great video! Thank you!
Thanks for watching and the comment!
I love graphic design and would do it for the rest of my life. My only fear is looking weird when I get old. My fear is feeling out of style or old in this industry. What do you think about growing old in this profession as a freelancer?
Character In the video It's great, I like it a lot $$
Thanks for the feedback, Kai!
how did you do it can you share with me , thank you
Hi there 🙌 Could you let us know what exactly you are looking for? We'll be happy to help you ☺️
the sound is not good I am quite disappointed
Some segments in the video are stamped not adjacent to each other
Thank you for the feedback, Hoái! :)
Horrible experience.
* They do not answer your email.
* Nobody guides you or answer any questions
* You cannot learn at your own pace as they block the chapters and you have to wait in between 3 days and 3 weeks to continue.
DO NOT GET A COURSE HERE, its a waist of time !
Character In the video It's great, I like it a lot $$