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eCommerce Podcast
เข้าร่วมเมื่อ 29 ธ.ค. 2016
The eCommerce Podcast with Matt Edmundson, a show that brings you regular interviews, tips and tools for building your business online.
We are a company that helps digital businesses thrive online. Matt has been around eCommerce since 2002, and is the CEO of numerous eCommerce sites that have generated over $50m in sales. He now spends most of his time helping other companies also grow their eCommerce business. The eCommerce Podcast is a platform where we feature regular interviews with experts in the field who give free tips and tools for building digital businesses.
We are a company that helps digital businesses thrive online. Matt has been around eCommerce since 2002, and is the CEO of numerous eCommerce sites that have generated over $50m in sales. He now spends most of his time helping other companies also grow their eCommerce business. The eCommerce Podcast is a platform where we feature regular interviews with experts in the field who give free tips and tools for building digital businesses.
Mastering the Art of Subscription Commerce with Matthew Holman
Join host Matt Edmundson in this episode of the E Commerce Podcast as he delves into the world of subscription commerce with expert Matthew Holman, founder of Subscription Doc. Discover how D2C brands can master the subscription model to boost retention and acquisition. Matthew shares his journey into the subscription space, insights on innovating subscription offers, and the importance of understanding customer use cases. Whether you're new to subscriptions or looking to refine your strategy, this episode is packed with valuable insights to help you stay competitive in the evolving e-commerce landscape.
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Episode Timestamps:
- 0:05 - 1:39: Introduction to the podcast and guest, Matthew Holman.
- 1:40 - 1:56: Matthew Holman on being an expert in a niche market.
- 3:22 - 5:28: Matthew's journey into subscription commerce.
- 6:09 - 8:41: Current trends in subscription e-commerce.
- 10:12 - 12:43: Strategies for staying competitive in the subscription market.
- 15:05 - 16:47: Importance of customer education and retention strategies.
- 18:00 - 20:42: Future of subscription commerce and technology integration.
- 21:42 - 23:55: Understanding consumer buying preferences.
- 25:19 - 27:10: Effective subscription retention strategies.
- 29:23 - 31:33: Starting a subscription business today.
- 33:55 - 35:39: Key metrics for subscription commerce success.
- 37:23 - 39:11: Common pitfalls in subscription commerce.
- 41:51 - 43:09: Ending customer relationships positively.
- 44:23 - 45:17: Information about Matthew Holman's podcast and newsletter.
3 Key Guest Takeaways:
1. Understanding Customer Use Cases: Matthew emphasises the importance of knowing why customers use your product and tailoring your subscription offers to meet those specific needs. This approach not only enhances customer satisfaction but also improves retention rates.
2. Innovative Subscription Strategies: Experimenting with different subscription models, such as bundling or offering prepaid options, can significantly impact customer retention and average order value. Brands should focus on creating compelling offers that resonate with their target audience.
3. Future of Subscription Commerce: The integration of technology and personalised experiences is crucial for the future of subscription commerce. Brands that leverage these advancements to offer more control and predictability to their customers will likely see increased engagement and loyalty.
---
Episode Timestamps:
- 0:05 - 1:39: Introduction to the podcast and guest, Matthew Holman.
- 1:40 - 1:56: Matthew Holman on being an expert in a niche market.
- 3:22 - 5:28: Matthew's journey into subscription commerce.
- 6:09 - 8:41: Current trends in subscription e-commerce.
- 10:12 - 12:43: Strategies for staying competitive in the subscription market.
- 15:05 - 16:47: Importance of customer education and retention strategies.
- 18:00 - 20:42: Future of subscription commerce and technology integration.
- 21:42 - 23:55: Understanding consumer buying preferences.
- 25:19 - 27:10: Effective subscription retention strategies.
- 29:23 - 31:33: Starting a subscription business today.
- 33:55 - 35:39: Key metrics for subscription commerce success.
- 37:23 - 39:11: Common pitfalls in subscription commerce.
- 41:51 - 43:09: Ending customer relationships positively.
- 44:23 - 45:17: Information about Matthew Holman's podcast and newsletter.
3 Key Guest Takeaways:
1. Understanding Customer Use Cases: Matthew emphasises the importance of knowing why customers use your product and tailoring your subscription offers to meet those specific needs. This approach not only enhances customer satisfaction but also improves retention rates.
2. Innovative Subscription Strategies: Experimenting with different subscription models, such as bundling or offering prepaid options, can significantly impact customer retention and average order value. Brands should focus on creating compelling offers that resonate with their target audience.
3. Future of Subscription Commerce: The integration of technology and personalised experiences is crucial for the future of subscription commerce. Brands that leverage these advancements to offer more control and predictability to their customers will likely see increased engagement and loyalty.
มุมมอง: 2
วีดีโอ
Ecommerce In Uncertain Times with Raul Galera
มุมมอง 1214 วันที่ผ่านมา
In this episode of The Ecommerce Podcast, host Matt Edmundson welcomes back Raul Galera from Referral Candy to discuss the latest trends in Ecommerce. Raul shares insights from their Ecommerce Agency Confidence Index (EACI), a monthly report gathering data from around 100 agencies worldwide. They explore how global events like the US elections might impact Q4 sales, the paradox of price sensiti...
Scaling Success in Ecommerce with Steven Pemberton
มุมมอง 1421 วันที่ผ่านมา
In this episode of the eCommerce Podcast, host Matt Edmundson sits down with Steven Pemberton from Elevatum. They discuss Steven's inspiring journey of building and scaling successful eCommerce brands, including key strategies for increasing average order value, engaging customers beyond the initial purchase, and the importance of truly understanding your ideal customer. Tune in for invaluable ...
AI SEO for your Ecommerce Business with Farzad Rashidi
มุมมอง 928 วันที่ผ่านมา
Join host Matt Edmundson on the Ecommerce Podcast as he explores AI search strategies with Farzad Rashidi from Respona. Discover how to leverage AI like ChatGPT to boost your product recommendations and enhance your ecommerce presence. Don't miss insights on optimising your brand's visibility in the evolving digital landscape. Timestamps: 0:00 Intro 2:40 Guest Introduction 5:14 AI Search Discus...
Why You Should Consider WooCommerce for Your Ecommerce Business with Darren Hickey
มุมมอง 21หลายเดือนก่อน
Welcome to the latest episode of the Ecommerce Podcast with your host, Matt Edmundson. In this episode, Matt is joined by Darren Hickey from Fellowship Agency to explore the world of WooCommerce. Darren shares his extensive experience in building standout WordPress and WooCommerce sites, offering valuable insights and tips for enhancing your ecommerce platform. Whether you're a seasoned WooComm...
Mastering SEO for Ecommerce with Josh Piepmeier
มุมมอง 32หลายเดือนก่อน
Join host Matt Edmundson on the Ecommerce Podcast as he delves into the world of SEO with Josh Piepmeier, founder of Meriwether. Discover insights on optimising your ecommerce strategy, the role of AI in content creation, and the importance of brand voice in SEO. Don't miss this engaging discussion on enhancing your online presence and driving revenue. Timestamps: 0:00 Intro 5:00 Introduction t...
The Future of Ecommerce Referrals with Phil Carr
มุมมอง 64หลายเดือนก่อน
Join host Matt Edmundson on the Ecommerce Podcast as he chats with Phil Carr from Upzelo about revolutionising ecommerce through innovative referral strategies and customer retention. Discover how Upzelo is transforming the way businesses engage with customers using cutting-edge technology. Timestamps: 0:00 Intro 1:27 Phil Carr's Background 3:25 Sub Summit Experience 5:08 Introduction to Upzelo...
Amazon Ecommerce Strategies with Dan Brownsher
มุมมอง 24หลายเดือนก่อน
Join host Matt Edmundson on the Ecommerce Podcast as he chats with Dan Brownsher from Channel Key, a leading Amazon agency. Discover insights into Amazon retail strategies, brand building, and the complexities of selling on the platform. Timestamps: 0:00 Intro 3:18 Dan's Journey to Amazon 5:36 Complexity of Selling on Amazon 8:40 Starting on Amazon Today 12:57 Challenges of Selling on Amazon 16...
Mastering B2B Ecommerce with Jason Greenwood
มุมมอง 262 หลายเดือนก่อน
Join host Matt Edmundson on the eCommerce Podcast as he chats with Jason Greenwood, an expert in B2B ecommerce, about the evolution of online shopping and the impact of digital transformation on businesses. Discover insights into the challenges and opportunities within the B2B sector, and learn how companies can adapt to the changing landscape. Timestamps: 00:00:05 Introduction and welcome to t...
Choosing the Right eCommerce Platform
มุมมอง 212 หลายเดือนก่อน
Join Matt Edmundson on the eCommerce Podcast as he delves into the world of online retail with Aman Amandeep Singh from Cronix, a full-service eCommerce agency. Discover insights on choosing the right eCommerce platform, from Shopify to BigCommerce, and learn about the latest trends in omnichannel strategies and content optimisation. Don't miss this engaging discussion on how to enhance your on...
Using Customer Success Roadmaps and Strategic Alliances to Grow your Business with Scott Overbeck
มุมมอง 142 หลายเดือนก่อน
Join host Matt Edmundson on the eCommerce Podcast as he discusses customer success roadmaps and monetising subscriber lists with Scott Overbeck from Seacoast Consulting Group. Discover how strategic alliances can boost your business growth and learn practical tips for leveraging your existing customer base. Timestamps: 4:23 Transitioning from Corporate to Consulting 6:17 The Power of Strategic ...
Turn Your Small Business into Big Money
มุมมอง 442 หลายเดือนก่อน
In this episode of the eCommerce Podcast, host Matt Edmundson interviews business journalist Elaine Pofeldt, discussing her books Tiny Business, Big Money and The Million-Dollar One-Person Business. Elaine shares insights into the growing trend of million-dollar businesses run by small teams or solo entrepreneurs, exploring how increasing relevance of professional services and eCommerce busin...
Redefining the Customer Experience with AI
มุมมอง 193 หลายเดือนก่อน
In this episode of the eCommerce Podcast, host Matt Edmundson welcomes back Fara Rosenzweig, Head of Marketing at Zeals.ai, they discuss the evolving landscape of eCommerce, focusing on how new innovations in AI technology has revolutionised the space. Key Takeaways: 1) AI in Social Chat Commerce: AI is transforming how eCommerce brands engage with customers by integrating with social platforms...
Fight Burnout and Pursue Your Passion
มุมมอง 223 หลายเดือนก่อน
In this episode of the eCommerce Podcast Host Matt Edmundson again connects with a business founder interviewing Nick Radcliffe, founder of The Christian Poster Company, about his journey from medical doctor to full time entrepreneur. Nick discusses his passion for design, the genesis of his business during the 2020 pandemic and how he transitioned from selling on etsy to running his own succes...
Fix Your Broken Ads
มุมมอง 133 หลายเดือนก่อน
In this episode of the eCommerce Podcast Host Matt Edmundson interviews Skip Wilson, founder of Draft Media Partners and host of the Advertising Podcast, and discusses the intricacies of modern digital marketing. Skip specialises in fixing broken ad campaigns and discusses in depth what makes an effective add campaign work. Key Takeaways: 1) Fixing Broken Campaigns is a Process: Skip emphasises...
Making Chargebacks Manageable for Your Business
มุมมอง 693 หลายเดือนก่อน
Making Chargebacks Manageable for Your Business
Creating Offers Your Customer Can't Refuse
มุมมอง 443 หลายเดือนก่อน
Creating Offers Your Customer Can't Refuse
How Customer-Centric Strategies Can Transform Your Business
มุมมอง 264 หลายเดือนก่อน
How Customer-Centric Strategies Can Transform Your Business
EP - Jo Davis | Drive eCommerce Growth with Data Analytics
มุมมอง 184 หลายเดือนก่อน
EP - Jo Davis | Drive eCommerce Growth with Data Analytics
Transform Your eCommerce Finances With Profit First
มุมมอง 274 หลายเดือนก่อน
Transform Your eCommerce Finances With Profit First
Finding Marketing Success Beyond Cookies
มุมมอง 205 หลายเดือนก่อน
Finding Marketing Success Beyond Cookies
AI's Revolutionary Impact on the eCommerce World
มุมมอง 325 หลายเดือนก่อน
AI's Revolutionary Impact on the eCommerce World
The Power of Determination in Entrepreneurship
มุมมอง 395 หลายเดือนก่อน
The Power of Determination in Entrepreneurship
Reimagining eCommerce With Content-Driven Marketplaces
มุมมอง 335 หลายเดือนก่อน
Reimagining eCommerce With Content-Driven Marketplaces
Cut Costs and Keep Ethical When Sourcing Products
มุมมอง 125 หลายเดือนก่อน
Cut Costs and Keep Ethical When Sourcing Products
Leveraging SEO for Greater Business Success
มุมมอง 266 หลายเดือนก่อน
Leveraging SEO for Greater Business Success
Survive and Thrive in a Cookie-less World
มุมมอง 116 หลายเดือนก่อน
Survive and Thrive in a Cookie-less World
Why Your eCommerce Site Needs a Blog (and How to Get It Right)
มุมมอง 376 หลายเดือนก่อน
Why Your eCommerce Site Needs a Blog (and How to Get It Right)
I learned so much from just a 45 min conversation, no clickbait bullshit just actionable facts
Thanks :-) Glad you enjoyed it!
Stfu you don’t know what you are talking about
Thanks for having me on the show
Ben Leonard is a Star!!
👉 Click the link to listen now and step into the world of AppCommerce success! th-cam.com/video/ERR1vb9AiiA/w-d-xo.html
Good stuff
Thanks :-)
Great conversation! I'm for sure willing to share my preferences with a company if they are more transparent about the data usage and allow me to be in control of my preferences
Totally agree...loved having this conversation...lots to think about! Thanks for commenting
So...what's the solution? Cuz I'm going through burnout right now.
Hi Peter...sorry to hear that man...did you listen to the whole episode with Mario? He talks about it a fair bit...and I would suggest reaching out to Mario. He's a great guy.
Thanks for having me on! It was a blast!
Great listen!
Thanks bud :-)
Great content guys! I am starting a delivery business in London and I do believe the same-day delivery service is a gamechanger. If you think about it that is the only way if you're doing e-commerce to compete with Amazon. They are actually starting already a 3 hour delivery service. Need to act quick and get this thing working in here.
Thanks for having me. Your radio voice is elite!!
Ive heard his exact script so many times
big fan of Marin content but host also above praise!😎
nice advice
Watch the whole episode here: th-cam.com/video/DudfnzNSNP0/w-d-xo.html
Been trying to contact this company/schedule a demo all week and haven't heard back. Would love to chat with someone about this because its exactly what I've been looking for.
Hey Keenan - thanks for listening :-) We've let Max know...hopefully someone will reach out soon.
ρɾσɱσʂɱ 🤘
DO NOT USE MYUS, I ordered using the myUS UK and it has been horrible. I don't even know if I will ever see my package. There is NO communication. I have tried everything to get in touch with them, whatsapp, twitter, email. I am going to make it my mission to make sure people know how SHIT this service is.
promosm
37:00 at this timestamp and what follows, regarding automation, is spot on - great discussion Matt and Patrick!
Really enjoyed the conversation with Valentine. Doing some great work!
Same here, Matt! Thanks for having me in your show!
Thanks for having me on, Matt. I loved our chat.
Top 18 CMS That Support Crypto Payment Gateway of 2021 th-cam.com/video/VfztIG0qIpI/w-d-xo.html
The worst service I used in my life. Messy, they charge without your consent, mix up packages of different invoices, you talk and ask for one thing, do another (it must be on purpose, as it's impossible to make a mistake in every order) and you're the one who pays the bill!!🤬😡
THIS COMPANY IS A TOTAL SHIT COMPANY! AVOID IT AND LEAVE NOW BEFORE YOU GET SCAMMED! I DEAL WITH MANY CHINA COMPANIES ON A DAILY BASIS, SOME OF THEM REALLY GETS ON MY NERVE, BUT THEY ARE NOTHING COMPANY TO MYUS!!!!!!!!!!!
Thanks Chloe, i learned a lot. Thanks, Matt!
Thanks Anne. Glad it helped :-) and thanks for listening!
Hi , Matt! Watching now......
Thank you for this automation content... It is really very beneficial to me as i am in a small business but not much in eCommerce. Thanks for the wonderful stories and tips from the expert himself -Richard
I just watched the entire LS today. I learned something and i like Darwin's honest answers. :) Thank you for this LS.
Thanks Anne. I enjoyed chatting with Darwin - super generous guy!
Trash, I lost my cell phone, sending for this trash !.
#planningbusiness
hi. i used the musical score in dancing...lol What is the title please and the musician. Thank you!
Ooo. Which music - the first or the second piece?
@@eCommercePodcast The first one. :)
Don't know how I stopmed onto this. All in all GREAT clip 🙌🙌. I also watched those rather similar from MStarTutorials and kinda wonder how you guys create these vids. MStar Tutorials also had amazing information about similiar things on his channel.
Hi there! Does Myus accept PayPal?
Hi there! Does Myus accept PayPal?
How does myus works with local taxes and customs? Does cost is included like in amazon?
#Thanks for a good recomdation I got my long are waiting good via zinotech11 on Instagram thanks#
*My goods got hold reviewing package location I was supposed for no reason I tried all I could to get it fixed but no way until I was referred to this hacker zino-tech11 on Instagram who helped me out he sure a genius*
how to solve it now i forget my password thanks
very bad MYUS company bad service bad support th-cam.com/video/UrgvO2yp7u0/w-d-xo.html is very bad company and bad service .. i wait my order more than 2 month !! and i send more than 5 email they don't reply
So does this mean I can get really large products from us to U.K.? Btw it’s not drugs😂
Mi experiencia con MyUs.com -No ofrecen ninguna solucion ni solventan los problemas. -Han intentado cobrarme 132 Dolares de mi cuenta sin haber solicitado nada. -Les he pagado un envio y posiblemente perdere mi dinero, el de la compra mas el envio pagado a ellos (mas de 100 Dolares) ya que lo han devuelto en aduanas y no ofrecen ninguna alternativa para recibir mi compra. -No deja iniciar sesion en su pagina web. -Conclusion, no se arriesguen a enviar nada con ellos, solo tendran problemas, busquen opiniones de esta empresa en trustpilot y comprobaran que no soy el unico afectado.
$48 shipping charges for $10.95 parcel with wright of 0.07 pound. Claimed it's flammable product nail polish. Earlier I have received parcel of $237 with 4.5pound weight with $28shipping charges. I tried "my us" as shipping mediator but it's disaster.
To be honest, I've stopped using them too as their charges seem disproportionately high.
@@mattedmundson thanks for your honest opinion.
@@mattedmundson u may try sofu.
@@praggnasharma2002 Thanks for the tip!
wrong, hidden fees are a USA taxes that you can prevent by reading laws.
Can I us my us.com to buy from a American Ebay seller who wont ship to Britain.
yes you can
Terrible customer service and unfair charges for a customer who never used this service. Your charges will never be returned or refunded after an accidental start of MYUS account. They do not care even though you never used their service. I would strongly recommend NOT to use MYUS.com.
Agreed!
wrong!
Your MYUS package with AWB 1707710027005 will be delivered today. Pay Rs.955.0 by cash/DC/UPI They charged me 30$ for a 30$ order weight less than 1 pound . Rediculous. Disaster service provider . Never ever I would choose it again 🤬don’t you try or buy from them . I am at real-time loss in present
I didn't get that, I am going to be using them thats why confirming. 30 dollars is for shipping cost.... whats the other 30 dollars for ?
How much did you pay
I signed up for MyUS and was on the verge of commencing orders but when inquiring about the ability to send various items I found that the level of control over the users options was not only ridiculously unnecessary and overbearing , but was also quite unreasonable or even practical .... So I cancelled my account before I even began . I'm a bit disappointed really , the concept seemed quite promising . Are there any other decent companies out there providing this kind of service?
Hey! Check buytoamerica.com. They ship from the USA internationally and have some great shipping quotes. Plus the signing up and the address is for free. I use it all the time because shipping from the USA to my state is really expensive. They also offer the US address and consolidation for free. Try it and you will thank me.
how much did it cost total? do you have to rent a mail box? plus pay shipping?
think it was about £80 in total...it was a whole ago so can't remember if I am honest.