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How do I connect my phone…what is the pin? I can’t find it in any of the instructions to my spa

What gecko model number is that? I have the same one and looking for instructions.

When you say see if your system plug operates normally after unplugging the keypad. How are we supposed to know that how are we supposed to know the process of ensuring that our system works properly. You did not explain what to look for what to push what to do all you said is see if your system operates normally. That did not help.

Do you have a manual for this older model?

have you figured out the issue with the green light? ive had this issue and the phone support is not working. also, i called eero and opened the ports and white listed the server. Still no luck. Whats the issue?

Our keypad only gives us the option to get to 24 once I get to the b...beach.... we have a 50 Amp service, so we need to set it to 40, but it will only get to a 24 max.... what to do?

Hi I have a problem the installation turns on every 2 hours for about 5 minutes the changes do not help, please advise

If the wifi is down, how do you bypass eco mode to use the tub?

Newly-purchased in.ye 5 had no quick start card. :(

Don’t buy this stuff. It’s junk

i cant find any drawings on this anywere :( i guess you split the main cirkulation 2" pipe after heater in two pipes , one 2" pipe passes beside the inclear i one 3/4 pipe connects to the inclear reducer and passes through and out in 3/4 reducer again and connects back again to 2" pipe. ? A Drawing would clerify this instead maybe :))

with reducers do you connect it parallell with the 2" pipe or in seriell (in line) with 2" pipe?

Could You explain a bit what this settings are made for, what is the difference in them? Thanks in advance. P.S. I like Your sense of humour, hold the button forever 😂😂😂 after searching information for hours, this puts a smile on my face, thank You 👍🏻

Can You explain please, what is the porpose of Economy mode? Does it simply turns of heater and keeps pump running?

of no help

UPDATE for everyone who faces this problem........READ this carefully..... the pressure switch is almost all the time the problem, here why; 1- When you start (breaker) your spa AFTER refilling it with a new water; DON'T overload it keep the level normal or a little bit below. 2- When you refill it with MORE water than usual, the Pressure into the water pipes WILL be HIGHER than 2 psi 3- When the pressure switch is exposed to more than 2 psi it will close it circuit BEFORE starting the pump !! 4- IF you start the hot tub with a closed pressure switch BEFORE the pump starts.....the computer (board) will detect a higher pressure that is NOT supposed to be there and will TRIGGER the 3 dots = NO HEAT This is what we found yesterday.... it happened to me twice and each time just before winter when I changed my water for this period.....each time I went to my specialist saying does not work...........EACH time twice when he plugged it......the spa pack was working PERFECTLY......and 30 min before........was not.........this is why we start our brainstorming DONT bypass the pressure switch by connecting the 2 wires.......when you will restart your spa the computer will understand that the pressure was already high (more than or equal to 2 psi) and won't solve your problem... DON't Counterclockwise (left) your pressure switch........you will close the circuit below the 2 psi and face the same situation....... Voilà From a guy in Canada......

The qr code on the unit goes to a link that doesnt work

This is a piece of garbage. 3x the range of wifi. lol. This doesn’t have any range. Worst product ever

My smart pad in.K450 will not light up to work

What does 2 flashing dots mean?

i can't remove the electronic card

Hi, at first sorry for my english, i'll try to do my best. I have a Decko 0602-221063-291 spa pack. The terminal of the transformer is very difficult to acces. How can i test it to know if my voltage is good? Thank you

I have an error on my jacuzzi saying danger relay stuck , how can I fix this problem ?

Mine got water under the screen AND is now unusable. It just keeps asking me to wipe. Can it be popped off and resealed?

Useless video, what are the settings themselves and how do they work?

I don’t have a Wi-Fi option in settings but I do have a Wi-Fi icon on the top right. What do I do?

Please do a video on the heat modes, please explain the purpose of each mode . I find when i repack most of my calls are about heating. I think most consumers find them confusing. Thanks Gecko is a great product in the spa industry.

Good to know gecko has my back as a service tech. Balboa the competition doesn't and that's why I use gecko for all my upgrades and repacking. Thanks Gecko.

Hey, i dont see the green button on my screen. How do i fix this?

Standing next to my wifi modem. Spa in the next room. RF is at 75%. Can't connect and drops if it ever did. Next suggestion? Cause this is an absolute piece of crap hardware, and the software is even worse

followed all instructions for 2 220 pumps, but when we power it up it keeps tripping breaker

Can you send a picture of all 4 of the amp connectors wired?

How can I just change the relay

For anyone wondering what it does.. It changes how many pumps are selectable on the screen or adds/takes away the Ozone button from the home screen. Unless you've added a 3rd pump or Ozone I think there is nothing to be gained by meddling with it. So after figuring that out I changed back to my original configuration number. But even though I just looked and didn't mess with anything else, the amps had somehow changed from 32 up to 48 on my return to my original configuration. So if you're a nosey bugger and insist on meddling with everything like I do, please be careful

How long does this in.clear system typically last?

Beautiful. Thanks!

Hello. Can you tell me how to stop the gecko circulation pump! Beside the “ON” hours the spa does every 10 min, 1 min of circulation. I want that stopped…. Please help

Votre module est une perte de temps, 90% du temps ça ne fonctionne pas.

Hi, i need to set the spa NOT to work at night time, how do i do that with the intouch 2 ? Thanks

Perfect, all the information I was looking for!

I have a spa that will maintain any temperature up to 97 degrees and all the jets work, but when it gets to that temperature, the circuit breaker trips. I think I see the heater indicator on the control board on, and just as the temperature gets to 97, I hear a click and the breaker trips, but also that moment passed quickly. What is going on when the heater reaches it set temperature such that something draws too much power - or causes a ground fault maybe?

Our Hydropool hot tub isn't a year old. We set it for 90 degrees for the hot summer months. It wont drop below 100 degrees. The place where we bought it says this is normal. In other words they aren't interested in helping us. I don't want to touch our fear of voiding the warranty. Plus I don't know what I am doing. Kind of at a loss here.

Where should i connect the ground cable?

It would be really nice to see the significance of changing it from 2 to 1? Where can these codes be explained?

ok it is 18 degrees celcius, and I have somehow managed to activate smart winter mode.,...I wouldn't think I need it right now at this temp, but if I just left it alone it goes away in 24 hours and then I don't have to worry about it until winter (although the lowest temp we get in winter is -20 and very rarely????

HI again, I have got my balboa circuit board back from the repairers. It warms only to 29 degrees even if I have it set for 38 degrees. All relays have been changed. When I lowered the heat to 26,I see the temp light goes off. And I hear a small click. Then I put it back to 38 and get a small click. The heat then flashes, but it is not going over 29 ? The fuses look fine, but the big main one is not glass, so would need to check that one. I checked the AC current on the element, with it all powered up, And it read nothing. is this strange or what? The element is warmish to touch not hot to burn yourself. I need to switch it off now to check, the ohms. just checked the ohms, around 18,9-19? What does this mean if it is not around 11 or 12? I don't know where the problem is, any ideas?

Get the impeller on my hydropool 770 self cleaning now have Flo error and Circ pump not responsive after power at pump zero also not heating obviously. hearing a click upon restarting I've done everything for airlock. Suggestions?

Hi There. I am wondering how the flow switch works. Is it picking up an electrical current generated by the water flow through the tube? The reason i ask is i have an issue with this system showing a flow error when pumps 1 and 2 are switched on. And the plumbing for pumps 1 and 2 are independent of the circulation pump so i cant see how it can effect the flow switch. I have already replaced the pack once and it worked ok for 2-3 weeks but now its doing the same thing. If i could understand the flow switch it may help me resolve the issue. Any ideas??