In the season 2 finale of Connect and Collect, host Michael Pupil is joined by Lexop's Sasha, Jordan, and Laura for an engaging discussion on the year’s key takeaways and what’s ahead for 2025. The team unpacks the biggest challenges in hiring and retaining collections staff, shares client success stories showcasing the power of technology, and highlights why financial literacy and texting will be critical for credit unions moving forward. Get actionable insights on leveraging technology, improving member communication, and helping smaller credit unions thrive in a competitive landscape. Don’t miss this insightful wrap-up to season 2!