NAFECO proudly serves the community by supporting first responders, including Fire Rescue, Law Enforcement, Emergency Medical Services, and Industrial Safety. Founded by Jerrell Oaks in 1968, NAFECO has been dedicated to excellence for over 55 years. We employ approximately 160 full-time team members committed to providing exceptional service, whether for a single pair of pants or a million-dollar order.
NAFECO operates across 13 states in the Southeast, from Texas to Virginia, divided into four internal regional territories. Our growth over the years has expanded from our original location in Decatur to additional locations in Orlando, Florida; Clarkston, Georgia; Ashland, Virginia; Clearwater, Florida; and Folly, Alabama. Our territory business managers reside and work within these regions, fostering strong relationships with local customers. At NAFECO, we believe in our philosophy of focusing 100% on building customer relationships and providing the necessary products and solutions. We are proud of our dedicated team members who work tirelessly to fulfill orders and support our customers.
We recruit and retain passionate, high-quality personnel and staff, partnering with top-tier vendors who share our commitment to customer service. Some of our key partners include LION, Rosenbauer, Draeger, Fechheimer, Key Hose, First Tactical, and 511.
NAFECO’s Mission is to offer customers the best products, solutions for their problems, and exceptional customer service. Our guiding principles, established by Mr. Oaks in 1968, revolve around hard work, honesty, integrity, and building strong relationships. We ensure our inventory is always ready to meet customer needs promptly, with products available on the shelf within 24 hours of arrival and same-day shipping for orders placed before 3 PM.
Our core values emphasize:
1. Servicing customers well by being honest, having integrity, and building good relationships.
2. Maintaining sufficient inventory to promptly meet customer needs.
3. Valuing our team members, who are the heart of our high-level customer service.
NAFECO’s focus is to work hard every day with passion and energy, striving to be the best at what we do. We are always on call for fire, EMS, law enforcement, and industrial safety needs.