In this session, SAP SD AND ABAP LEAGUE SUPPORT Raj is going to discuss about How workflows trigger in sales order in SAP S4 Hana.
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sales document is first approved by a sales manager before the internal sales representative or returns and refund clerk can process it further. You could, for example, define that sales orders with a net value that is higher than USD 1,000 or sales quotations for a specific customer always need to be sent to an approver.
Approval workflows can be set up for the following sales document categories:
 Sales quotations
 Sales contracts
 Sales orders
 Sales orders without charge
 Customer returns (Note: The workflow fully supports returns orders that are processed in Advanced Returns Management.)
 Credit memo requests
 Debit memo requests
The approval workflow involves two parties: The first one is the user who creates a document that needs to be approved. Depending on the sales document category, this is usually an internal sales representative or a returns and refund clerk. This user is the approval requester. The second one is the user who approves a document. This is usually a sales manager, also called approver here
Workflows will trigger in case of creation or change of order save, then Business Add-In (BAdI) Approval Request Reasons for Sales Documents is called
The approver receives a task in the My Inbox app. Three choices are offered:
o The approver can release the document. The approval status of the document changes accordingly (released). The document shouldn't be changed anymore, but subsequent documents can now be created.
o The approver can reject the approval request, which leads to the rejection of the entire document. The approval status of the document changes accordingly (rejected). If an approval requester makes changes to the document, the BAdI is called again, and the approval process starts afresh.
o The approver can send the document back to the approval requester for rework. The approval status of the document changes accordingly (to be reworked).
The approval requester then receives a task in the My Inbox app. Two choices are offered:
o The approval requester can let the approver know that a rework is not required. Again, the approver receives a task in the My Inbox app. This can also be used when, for example, the approver asks the approval requester to simply check a fact (such as calling the logistics department to ensure that the requested delivery date can be met).
o The approval requester can adapt the document and save it. The BAdI is called, and the approval process starts afresh (if the document is still relevant for approvals).