This episode of Automates features values-driven Caitlin McFee, Head of Growth at Capacity. Caitlin explains:
• Her reasons for getting behind the mission of Capacity and how it helps firms operate as better businesses
• That firms must look beyond 'wellbeing days' to truly transforming the experience of working in a law firm
• Using work allocation as a lever to affect change
• The inherent challenges in attempting to fundamentally change the way the legal industry works
• Balancing the needs of the firm and the associates with the desire of the partner to have control
• The cultural differences between the UK and US in adopting tech
• Creating an open and flexible startup culture
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