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Evergreen Systems
เข้าร่วมเมื่อ 15 ก.ค. 2011
Evergreen is an IT Service Management consulting firm focused on helping our clients elevate the relevance of IT. Working in both the commercial and government markets, we bring innovative, elegant and practical solutions to our clients through a combination of market-leading technologies, industry best practices and value-driven services.
For IT to remain relevant it must see itself through the customer's eyes - defining what IT does from a customer-centric point of view first. Only this way can IT break with the past, leave behind outdated technology and siloed thinking - and begin delivering beautiful services that customers want and need.
Visit the Resources page on our website, and our Blog, for more tools, tips and downloads.
For IT to remain relevant it must see itself through the customer's eyes - defining what IT does from a customer-centric point of view first. Only this way can IT break with the past, leave behind outdated technology and siloed thinking - and begin delivering beautiful services that customers want and need.
Visit the Resources page on our website, and our Blog, for more tools, tips and downloads.
Evergreen Instance Analyzer (EIA) - Teamspaces
In this video we cover the new teamspace feature added with version 2.1.
มุมมอง: 136
วีดีโอ
Emergency Applications Companion - Installation and Configuration
มุมมอง 294 ปีที่แล้ว
This video covers the installation and configuration tasks for the Emergency Applications Companion ServiceNow store application. This application extends the functionality of the ServiceNow released Emergency Self-Report and Exposure Management applications
Emergency Applications Companion Overview
มุมมอง 244 ปีที่แล้ว
This video covers the an overview of the Emergency Applications companion which enhances the functionality of the Emergency Self-Report and Exposure Management applications.
Evergreen Self-Service Portal and Catalog v4.5 List Detail Widgets
มุมมอง 975 ปีที่แล้ว
This video covers the ability to define a widget and use it as the expanded detail of a card object within a list. This feature was introduced with the version 4.5 release.
Evergreen Self-Service Portal and Catalog v4.5 Madrid Catalog Item Settings Support
มุมมอง 665 ปีที่แล้ว
In this video we cover the newly added support for the "Portal Settings" tab introduced in Madrid for catalog items. These settings cover things like changing the button label from order now to request or submit and requiring attachments.
Evergreen Self-Service Portal and Catalog v4.5 Portal Maintenance Mode
มุมมอง 325 ปีที่แล้ว
This video covers the new v4.5 feature to set the portal into a maintenance mode and make it unavailable for use.
Evergreen Self-Service Portal and Catalog v4.5 Multi-Catalog and Knowledge Base Updates
มุมมอง 1055 ปีที่แล้ว
In this video we cover adjustments to supporting multiple catalogs and knowledge bases with the version 4.5 release.
Evergreen Self-Service Portal and Catalog v4.5 CSS Theme Variables
มุมมอง 415 ปีที่แล้ว
In this video we cover some updates to widgets to support some CSS theme specified variables to override the primary colors of progress bars and service health components.
Evergreen Self-Service Portal and Catalog v4.5 Catalog Item Renderers
มุมมอง 315 ปีที่แล้ว
In this video we introduce the new catalog item renderers which give control over creating a unique page experience for individual catalog items
Evergreen Self-Service Portal and Catalog v4.5 Add to Calendar Feature
มุมมอง 355 ปีที่แล้ว
In this video we highlight the new add to calendar feature so you can export planned maintenance items to another calendar. This feature was introduced with version 4.5
Evergreen Instance Analyzer (EIA) - Overview
มุมมอง 6445 ปีที่แล้ว
In this video we cover the highlights and features of the EIA application
Evergreen Instance Analyzer (EIA) - Widget Based Remediation Actions
มุมมอง 595 ปีที่แล้ว
In this video we introduce a new remediation action type where we leverage widgets to capture prompts or inputs from the user and then act on those inputs to process the findings
Evergreen Instance Analyzer (EIA) - Adding Comments
มุมมอง 345 ปีที่แล้ว
In this video we show how to add comments to findings to keep track of actions and updates being made as you work toward resolution
Evergreen Instance Analyzer (EIA) - Trends and Comparisons
มุมมอง 545 ปีที่แล้ว
In this video we cover the new feature to compare reviews and see trends in findings and assessments over time
Evergreen Instance Analyzer (EIA) - Scheduled Reviews
มุมมอง 385 ปีที่แล้ว
In this video we cover the new scheduling feature to run regularly scheduled reviews and compare trends
Evergreen Instance Analyzer (EIA) - ITIL Maturity Use Case
มุมมอง 915 ปีที่แล้ว
Evergreen Instance Analyzer (EIA) - ITIL Maturity Use Case
Evergreen Instance Analyzer (EIA) - Roles and Sharing Reviews
มุมมอง 545 ปีที่แล้ว
Evergreen Instance Analyzer (EIA) - Roles and Sharing Reviews
Evergreen Instance Analyzer (EIA) - Review Metrics
มุมมอง 735 ปีที่แล้ว
Evergreen Instance Analyzer (EIA) - Review Metrics
Evergreen Instance Analyzer (EIA) - Assessment-based Reviews
มุมมอง 755 ปีที่แล้ว
Evergreen Instance Analyzer (EIA) - Assessment-based Reviews
Evergreen Instance Analyzer (EIA) - On display alerts
มุมมอง 905 ปีที่แล้ว
Evergreen Instance Analyzer (EIA) - On display alerts
Evergreen Self-Service Portal and Catalog v4.4 Service Health Dashboard Updates
มุมมอง 416 ปีที่แล้ว
Evergreen Self-Service Portal and Catalog v4.4 Service Health Dashboard Updates
Evergreen Self-Service Portal and Catalog v4.4 Typeahead Search Updates
มุมมอง 7266 ปีที่แล้ว
Evergreen Self-Service Portal and Catalog v4.4 Typeahead Search Updates
Evergreen Self-Service Portal and Catalog v4.4 Knowledge Mgmt Updates
มุมมอง 236 ปีที่แล้ว
Evergreen Self-Service Portal and Catalog v4.4 Knowledge Mgmt Updates
Evergreen Self-Service Portal and Catalog v4.4 Embedding videos in KB Articles
มุมมอง 926 ปีที่แล้ว
Evergreen Self-Service Portal and Catalog v4.4 Embedding videos in KB Articles
Evergreen Self-Service Portal and Catalog v4.4 Guided Tour Support
มุมมอง 1066 ปีที่แล้ว
Evergreen Self-Service Portal and Catalog v4.4 Guided Tour Support
Evergreen Self-Service Portal and Catalog v4.4 ATF Support
มุมมอง 2106 ปีที่แล้ว
Evergreen Self-Service Portal and Catalog v4.4 ATF Support
Evergreen Self-Service Portal and Catalog v4.4 Browse View Updates
มุมมอง 106 ปีที่แล้ว
Evergreen Self-Service Portal and Catalog v4.4 Browse View Updates
Evergreen Self-Service Portal and Catalog v4.4 User Preferences
มุมมอง 296 ปีที่แล้ว
Evergreen Self-Service Portal and Catalog v4.4 User Preferences
Evergreen Self-Service Portal and Catalog v4.4 User Delegates Updates
มุมมอง 506 ปีที่แล้ว
Evergreen Self-Service Portal and Catalog v4.4 User Delegates Updates
Evergreen Self-Service Portal and Catalog v4.4 Decision Branch Updates
มุมมอง 276 ปีที่แล้ว
Evergreen Self-Service Portal and Catalog v4.4 Decision Branch Updates
Database and middleware automation
what's the full name of DMA ?