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Hello, the jetprint name and logo will not appear on the packaging.

@@JetPrintPOD ok

Hello, we are a print on demand supplier, you can find products on our website and add your design, this is our website: jetprintapp.com

Thank you for your suggestions. We will continue to improve the quality of our videos so that every viewer can have a deeper understanding of the product.

Hello, 5-7 working days production, ETA for Delivery: Standard Delivery in 18 working days / Express Delivery in 9 working days If there is any product quality problem, we will refund the full amount.

Hello, you must use the text box we provide, otherwise we cannot get your customized information. If the text box is not displayed on the product, it is recommended that you refresh the page or restart your browser.

@@JetPrintPOD Good Afternoon, thank you for clarifying. Also, unfortunately refreshing the page still doesn't work for some of the products. I will test it further; but considering I cant use a third party app, do you have any suggestions on whats causing the issue?

It is possible that the code of the text box has been modified by a third-party program.

@@JetPrintPOD im unsure on how that would be possible; ill experiment more with it, is there any other recommendations? (I'm in Turbo 7.0 theme Shopify)

A third-party app is the most likely cause of this problem. This situation will not occur under normal circumstances.

Hello, we offer two shipping methods: 5-7 working days production ETA for Delivery: Standard Delivery in 18 working days / Express Delivery in 9 working days

Hello, we will deduct it from you after selling the product.

@@JetPrintPOD does that include shipping cost? Will I need to submit my debit card?

Simply pay for your order through your JetPrint account upon receipt, covering both shipping and product charges.

@@JetPrintPOD so we do pay outta pocket I don't trust

Hello, the color of the shoelaces can be changed, but we currently do not publish the shoelaces on the website. You can contact our customer service (support@jetprintapp.com) to change the color of the shoe laces.

Thank you so much for your feedback! I'm glad to hear that you found the video helpful. If you have any other questions or need further assistance, feel free to let me know. Appreciate your support!

@@JetPrintPOD Is it OK if jetprint could make a video showing the quality of the basketball shoes on the basketball court. Maybe you could get a professional basketball player to verify. Please show how good the traction is.

Our basketball shoes are more geared towards casual wear and may not be suitable for intense athletic activity on the court.

We prioritize delivering high-quality prints by carefully selecting premium materials, utilizing advanced printing technologies, and conducting rigorous quality checks.Our watch products have a one-year warranty, and if there is any problem within 30 days, we can reship it to you or give you a refund.

Hello, I apologize for any inconvenience caused by the response speed issue. For assistance, please feel free to contact support@jetprintapp.com or join our Facebook group. We're here to help and will be happy to assist you.

😀

Thank you for bringing this matter to our attention. We apologize for any inconvenience caused by the slippery texture of the basketball you purchased. It's important to us that all our customers are satisfied with their purchases. To address your issue promptly, please reach out to our customer service team at support@jetprintapp.com to discuss your concerns and provide further assistance. Thank you for your understanding.

The watch dials can be customized.

Currently, we do not offer printing on watch straps as this part is expensive. For specific prices and minimum order quantities, please contact our customer service at support@jetprintapp.com.

Hello, You can contact us at jetprintapp.com/contact-us-jetprint-fulfillment/, or you can email us at support@jetprintapp.com.

Hello, Currently, our glass only supports partial area customization, and we are not yet able to smoothly accommodate the customization of the entire glass. If you are interested in this feature, we are very willing to develop it for you. For any questions, please consult our customer service at support@jetprintapp.com.

Hello, We are happy to tell you that we have launched AOP Glass Cups. This cup will no longer be in a restricted design area and you can design in a larger area. Product link: jetprintapp.com/app/product/1/1080

Yes, You can customize the design on the watch. If you have any questions, please contact our customer service at support@jetprintapp.com.

You can add your design on the watch.

Hello, I apologize for any inconvenience this may have caused. Your satisfaction is our top priority. Due to a recent surge in the number of consultants and orders, some issues have not been addressed promptly. We have taken corresponding measures to resolve the problems you mentioned. Additionally, you can leave a message or send an email to our customer service channel at support@jetprintapp.com.

Hello, Our integration with Etsy is currently in the testing phase, and we will provide guidance once testing is complete. You can also send your email to support@jetprintapp.com. We will notify you as soon as our tests are successful.

Thank you so much, Mia Mai! We're thrilled to hear that you enjoyed our products.

Hi, We accept PayPal payments. You can easily find the option to 'Pay with PayPal' on the 'Orders' page."

@@JetPrintPOD yaa I got it thanks.

@@JetPrintPOD and one more question where is your warehouse located, so i can add the address to my etsy shipping profile or production patner address (city,state, county)

@@JetPrintPOD and origin pin code

Hi, You can contact our customer service support at support@jetprintapp.com, and they will provide you with our fulfillment address and the necessary information.

Hello, Most of our products will be shipped within 5 to 7 days. If you are inquiring about this product, we will ship it to you within 3 days.

We sincerely apologize for the inconvenience you've experienced. Our team processes a large volume of applications daily, and it's possible that your application was inadvertently overlooked. To address this issue promptly, could you kindly provide us with your Facebook account name? I'll ensure that my colleague Daniel is notified and can assist you accordingly.

Hello, We found your Facebook account using your TH-cam username. We apologize for any mistakes. You can post any questions you have in the group, and we will answer them for you.

Hello, We're delighted to hear that our products align with your interests. If you'd like to design a watch, you can visit our app page (jetprintapp.com/app/).

Hi, Thanks for your feedback! We're always working to make our services better. If you want to get in touch with Daniel, you can find him in this Facebook group (bit.ly/42gtL2J).

Thanks, I'm awaiting my approval that I sent last night@@JetPrintPOD

Hello, Our customer sent us this video through social media. If you'd like to use this video, you can click the 'Share' button below the video and then simply copy the link.

Hi here, following the size chart on JetPrint's website to choose your shoe size, because there are subtle differences in shoe sizes from every factory, even Nike or Adidas.

Hello, We are currently in the testing phase of integrating JetPrint and Etsy. If testing goes well and the program functions properly, we will promptly share the news on our blog(jetprintapp.com/blog/category/product-news/). Thank you for your attention😀

@@JetPrintPOD looks like there's still on Etsy integration April 2024 for jewelry, but my Etsy store is connected, Shopify works?

Of course, you can publish jewelry products to any of your stores.

Hello, we will integrate with Etsy in January 2024. Have you integrated JetPrint with your Etsy shop?

Hi, To integrate WooCommerce, follow these steps: 1. Register for a JetPrint account. 2. Go to 'Manage My Store.' 3. Click on 'Add Store.' 4. Choose the WooCommerce store option and click 'Connect,' then simply enter your store link. If you have any questions or need assistance, feel free to reach out to our customer service via email or online chat.

@@JetPrintPOD so I don't need to do anything on my wordpress.....all I need to do is just add my website url in the jetprint store and I can create products

Yes, if WooCommerce version update leads to product synchronization issues or errors, please feel free to reach out to our customer service team. They are more knowledgeable and experienced in handling such matters😀

Hi, To integrate WooCommerce, follow these steps: 1. Register for a JetPrint account. 2. Go to 'Manage My Store.' 3. Click on 'Add Store.' 4. Choose the WooCommerce store option and click 'Connect,' then simply enter your store link. If you have any questions or need assistance, feel free to reach out to our customer service via email or online chat.

We're really excited to hear that you're loving our product! We wanted to let you know that we've also branched out into the realm of football. If you ever have any suggestions or ideas, whether they're about basketball or our new football line, please feel free to get in touch . Your insights are incredibly valuable to us, and we're always working to improve our offerings based on feedback from enthusiastic customers like you😀

Sure, However, due to the Brazilian policy, you need to provide the necessary information (such as Tax number)😀

@@JetPrintPOD thanks 👏🏼🤩

I'm sorry to hear that. Could you please share your email with me? Our production department will check the production status of your order.

Of course, Could you provide me with your email address? That way, our customer service department can get in touch with you.

Hello, The majority of our products are shipped from China, with a few items being shipped from the United States.

We'll have a production time of 5-7 days, with shipping taking 7-12 days😀

Hello, we handle 300-500 basketball orders every day. If you're uncertain about our quality, feel free to order a basketball sample (remember to inquire with our customer service for a potential discount). Once you receive the sample, you can make a decision on whether to proceed with our collaboration❤

Hello, we're currently working on developing new materials for creating basketballs, including fluorescent options. Feel free to reach out to our customer service at support@jetprintapp.com for any inquiries.

I'm glad you're interested in custom all-over-print basketballs! We offer various customization options, and AOP basketballs are among them! Moreover, we're planning to introduce custom football options soon. If you're interested, feel free to follow our channel for updates😀

Hi, Most of our customers are satisfied with our shoes as each pair provides varying levels of comfort. If you're interested in trying our shoes, I believe your personal experience will provide the best answer.😊

Hello, We ship from China and the United States, and we can deliver products all over the world.

@@JetPrintPOD At the time of delivery you mention yourself or according to suppliers

All of our products are produced in our own factory.

Hello, Thank you for your feedback. We will adhere to the timeline when it comes to releasing the videos. Our next video will focus on the topic of print on demand umbrellas, but we have also included print on demand jewelry in our overall plan.😀