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Apologies for the inconvenience. Currently, we only offer 60Hz models, while the 120Hz models are still in development. As for the touchscreen functionality, it supports zooming in and out.

Thanks for your support! www.uperfectmonitor.com/products/120hz-gaming-monitor

Thanks so much for your advice! 15.6 inch size: 358 × 220 × 22 mm (14.09 × 8.66 × 0.87 inch) 15.6 inch Net Weight: 1.71 kg (3.77 lbs) 18.5 inch size: 425 × 252 × 24 mm (16.73 × 9.92 × 0.94 inch) 18.5 inch Net Weight :2.24 kg (4.94 lbs)

Please kindly refer to the item link: www.amazon.com/gp/product/B0BWLPT2ZF?ie=UTF8&psc=1&linkCode=sl1&tag=melocokr06-20&linkId=ccb2e432a6750928c515ccb68d233492&language=en_US&ref_=as_li_ss_tl

Hi there, so sorry for the issue you met, would you mind sending us your order number and E-mail address? we will let our service team apply the warranty service and contact you to solve your issue: help@uperfectmonitor.com

The sound quality is good when the sound is set at around 50%-75%.🥰

It is the phone reason, the display ratio of some Motorola models is like this.

Hi there, thanks for your support, you can consider the G16 model comes with built-in battery: www.uperfectmonitor.com/collections/portable-monitors/products/battery-portable-monitor-15-6-touch-screen

@@UPERFECT thank you so much !

We will release a different model OLED with a lower price soon, please kindly wait for it and see whether you like it.🥰

​@@UPERFECTI'm waiting for it, I live in Brazil and if they can get a cheap OLED screen that is small and not portable but with this image quality I would certainly pay for it. Today it costs R$3500 for a screen like this in Brazil, I would pay up to R$2000 if it was something good

@@oSovCat We will release the 16'' OLED model soon comes with cheaper price, please kindly wait for it.

Hi there, so sorry to tell you it can't support a stylus pen.

So sorry to tell you the X Pro 14'' is unavailable now.

@@UPERFECT я могу знать, когда он будет доступный ???

@@dvijkovii Hi there, thanks so much for your support, there is no production plan for this model now. We are mainly promoting the upgraded version -- X Pro 15.6, and it comes more functions and higher specs. Please kindly subscribe us and we will notify you when it is in stock. www.uperfectmonitor.com/

It is no need to install the driver, your CPU will not get slow.:)

Hi there, about whether it needs the power cable, it depends on the output of your own device(like a laptop), the larger the display screen, the more functions it has, and the more power it needs

It will be in stock in 2-3 months to the Brazil warehouse, we can ship it from the CN warehouse now, with free shipping and no customs duties. :)

Thanks for your advice, and we will work on it!:)

​@@UPERFECTyes please, it would be a perfect portable monitor for gaming and work, I swear I'd buy it immediately.

@@Skylinez999 Thanks so much for your suggestions!

Hi there, thanks for your reaching out. 1) Yes, it needs two 2 power sources. 2) About the power bank with PD Protocol, it can be connected to the monitor; 3) About the iPhone13 Pro Max or iPad Air 4th Gen , yes, they can be compatible;

@@UPERFECT Great. Thank you for the prompt and thorough reply. What is PD protocol?

@@marisaa80 Generally, sellers will make notes on the product page. “”PD protocol, whose full name is USB Power Delivery protocol, is a new type of charging protocol released by the USB Organization. It can be used to charge devices with different charging capabilities (up to 20 V/5 A).“”

You can set the Display mode to Extend mode on your laptop, and then to move it, please check out the 6:37 mark of this video: th-cam.com/video/2_xWp24pZHc/w-d-xo.html

The 4K model is out of stock now.:) sorry about that.

Sorry for the issue you met, please kindly contact your service team to help you to solve it, not to worry, they will help you to solve it: help@uperfectmonitor.com

Please kindly refer to the size: 392 × 242 × 12 mm (15.43 × 9.53 × 0.47 inch)

Hi there, so sorry for the late reply, the sound comes from the monitor.

Thanks for your reaching out, please kindly choose VersionB: www.uperfectmonitor.com/products/2k-144hz-gaming-monitor?sca_ref=3823293.86LBKikmZL&variant=40351916294216

So sorry about that , we will note it.

Yes, it comes with the portrait mode, you can set the display mode --portrait mode on your own laptop.:)

@@UPERFECT can you link me the demonstration of your portrait mode, please?

@@eitanyochanan8586 Would you mind sending E-mail to our service team? we will share the details for you: help@uperfectmonitor.com.:)

Yes, it can support, just the power rate will be lower.

Yes, it can support, just the power rate will be lower.

@@UPERFECT how much lower? If I plug in a 100w charger, would it pass enough power to charge the laptop? Thanks

​@@Crepes1626 The power of this dual screen is estimated to be around 16W, so the output rated power is estimated to be: (100 - 16) * 80% ≈ 67.2W, but this is only a display, it doesn't support signal output.

@@UPERFECT thank you so much for reply. Could you kindly explain why there is 80% efficiency on the power pass through? Based on your calculation, the monitor is really using 32.8w of power If I plug in 100w charger (100 - 32.8 = 67.2w).

@@Crepes1626 Hi there, sorry for the late reply, the working efficiency of the charger is generally around 80%.