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Is there any way to avoid talking to Randy when I want to unlock my electronic lobby doors?

What is that beeping? Should I be worried? More importantly, can you make it stop?

The Sprinkler isn't just my most awesome dance move. It's also an import piece of the fire protection system and a potential source of serious (stinky) water damage.

What wall damage do I need to note on my check-in sheets?

You are all working to avoid air conditioner problems by setting your thermostats correctly, keeping your outside doors closed, and educating residents but with high humidity on move-in days, we can expect some problems. What do you do when you see water in front of the unit?

You would not believe how many requests I get to make these videos longer and cover more disgusting topics... But mold and mildew can, and do, happen in any bathroom. So, I've made a special double-length episode to start the conversation.

What is that gross stuff in my air filter? I don't know, but I'm sure glad it's stuck in there.

Nothing you do to prepare your rooms is as important as setting the air conditioner correctly.

Nothing you do to prepare rooms is as important as setting the air conditioner correctly.

Will cranking the thermostat down get you more cold air?

You have to wait for access to your early arrival rooms while "core changes" take place. I'll let you glimpse the process...and warn you, again, to check your keys.

How the nonesense markings on your keys make sense...and why you need to check them.

How to save the day when a master keys is stuck in the lock

"How do I get the bedroom doors to lock? Every time I close it something goes wrong." We can solve that problem with two simple steps. Don't forget your key!

Door Mullions

Door Propping

Fire Exits

Loose Knob