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Yay Sonia! 😁

Great video, so helpful having the role play, showing exactly how to put your tips into practice!

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Nice and Useful Informative Tips.👍

PЯӨMӨƧM 😍

Goodness, why aren't there more views? So many experts talk about mirroring positive nonverbals. But this, this is excellent for a healthy mirror of challenging body language. I'm going to try it with teens, especially! Thank you (5 years after the fact).

Interesting perspective.I never thought about it this way.Thank you!

Thank you for sharing this !You are amazing!!😇

Thanks so much for this. It's really helpful.

Good advice

Some and a lot of Receptionists I think feel they got power over you especially if your a worker or contractor turning up for a job I experience this a lot I’m polite and still they give attitude in a way that it looks as their not and I think they do this to get you to react and get you turned away and lose the contract and case trouble they know what they are doing it’s not in their job description to be a bully I would sack them I wouldn’t want anyone/ bully working for me especially at front of house

Good mam

Thanks for all your tips this term. You also should take a little time for yourself as well. Have a great summer.

nice!

great thank you! give us more examples please

Thank you!