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Does your bag have a crooked flap? I love lambskin.

Hi the replacement is not a full discovery set it is a tiny candle and a tiny liquid soap. U judt got more in one unboxing than i got all year at 2300 usd 🙃

Thanks for sharing this. It was a lot more money to upgrade status so I understand people being upset. I have actually purchased a couple of the gifts I missed out on through Posh. I spent a lot less than what I needed to spend at Dior too. Just wanted to put that out there. If you wait long enough you can get good prices. I won’t be maintaining a high status anymore either.

Hi. I have the demellier large Vancouver in smooth blk. I love the hardware and the strap doesn’t have holes to punch through for sizing so that’s a positive. I personally wear it with the strap doubled up on the shoulder. I am thrilled with this bag. I bought it on farfetch for $300 and it was brand new. It normally would cost $535. I love the smooth leather. It prob will scratch ( the hardware and maybe even the bag) but that’s to be expected. I love the leather for the price point and the locking mechanism closes easily when empty. I guess this is the advantage of going larger. Anyway I really love the demellier bag

May I know what is the details size for the smaller pouch ?

What colour is this?

So I got a text message from the DIOR Soho boutique and they told me they had a snow globe for me and that I can come by and pick it up. And I came by. I bought a candle, but I didn’t claim it because I don’t want the snowbowl. But if you are a platinum member in New York, you can go to the Soho boutique and pick it up. They will not deliver it.

Don’t blame the snow globe. Dior did this. If you were on the other end of this you’d be angry also.

Dios 👑❤️⭐️✨️te Bendiga

Same with my account. Went to redeem the candle and soap and the next day it was cancelled. Call CS and was told about a glitch. The gift was nowhere to be found in my account. I feel like the new program is really not worth it

🥰

Don't all of us who are Platinum already have tons of the little Prive fragrance bottles ... I have about 30 I think. I'm also waiting for an answer from Dior since I learned I received a Gold welcome gift though I have been Platinum for years and no Birthday gift at all. This is just ridiculous ...Chanel doesn't treat us this way.

😍

My loyalty to Dior isn't blind, but based on merit. Dior broke my trust with this replacement holiday gift. As many people have said, these items are free gifts with purchase. So now it's time for me to move on to other beauty brands. It's been nice knowing you, Dior, we've had some great times together. Thank you for this video. It's helped me process and validate my feelings.

If they know how many platinum members they have, they shouldn’t be an excuse really should they?

Also in uk there’s never any codes 🤷‍♀️ none of the us codes work in the uk 😢

That globe I think was never available in the uk I’m not bothering next year I spent £1700 pounds 😫 and they never offered it to me

I got that pitiful soap and candle as a platinum welcome gift. Which is especially laughable, seems as the gold gift was a lovely hefty refillable perfume and shower bag. Really poor show by Dior. In the UK we don't even get a Holiday gift.

To me it’s not about a snow globe. It’s about how a company treats its loyal customers who spend a lot of $$$$! The bait and switching, ignoring that they know the numbers of who is at which level, and fobbing off another gift worth $3, and customer service being rude when people are upset about the situation … that’s where I have an issue. You’re right, the perfume set would have made a lovely substitute! I would have liked it better than a snow globe, and definitely better than a tiny soap 😂

Yup. I checked out with the snow globe & later they canceled my order & now only option is a candle and bad perfume 🥴

Does everyone pull the ribbon and not just slip it off with bow intact?

Dior should have 100% done better, the problem is multifold, first they should have never given the globe to influencers online, especially when most of them most likely do not have platinum status. Second, how do you not know how many of the item you will need? Third, IF it's a limited quantity or special edition Dior should have made that clear to the platinum members before the launch. I received the email logged in and it was gone. I reached out and I was literally told to sit down and wait. Dior needs to apologize and own their mistake; people are spending thousands of monies to get these gifts for them to be treated like this. @Dior do better.

you have to see the garbage gift i got from dior a dimes worth of bath soap and a tiny candle thar smells awful the size smaller than my palm. insulting

I also emailed them and said the same. The mini candle and sample size Gris Dior I get for free when I place any old order. Done being platinum!

The UK never gets a Christmas gift.. Nice snowglobe..😊

I have been a Dior Platinum member for the past several years as a loyal customer and yeah after this debacle, I emailed Dior and told them I am no longer interested in spending the limit to remain Platinum next year because of the way the situation was handled. Customer service was incredibly rude about the situation as well. The candle and soap are literally free gifts with beauty purchase; I've been around long enough to know that as a fact. If they would've replaced with the white cosmetic train case with the scrunchie cotton pads etc or perhaps even have offered full size of the soap and candle, that would've been a much more comparable replacement I feel. Last year, Dior also made everyone spend $400 just to get an EMPTY Dior Mooncake box; that actually had people feel insulted; they at least did issue an apology for that. I literally have zero tolerance for this type of business model. A lot of department stores offer 15-20% off on Dior beauty products multiple times a year; as a matter of fact, 1 department store I know is offering 15% off right now this week. I literally do not need to shop on Dior's website. Rant over lol

This snow globe has become a disaster for Dior. I missed the globe and I was totally fine with that because I prefer the Privee Discovery set. When I logged into my Dior account over the weekend, the snow globe was gone but I had an offer for the Discovery set. However, I wasn’t able to checkout as that wasn’t available. Yesterday morning, I logged into my account again and to my surprise, it was available. I immediately checked out. This morning, I received an email saying that my order was cancelled. I looked to see if the offer was reinstated and of course, it is not. I called the customer service number and spoke to a very nice associate who informed me that my platinum gift would be sent out to me. As of tonight, there’s no email or anything in my account that says I’m even receiving a gift. In my opinion, Dior has mishandled this and it has become a marketing nightmare for them. I’m curious to see what happens and if I will get my platinum gift. They expect us to buy more to retain our platinum status, they should do the same in ensuring that their more loyal clients are given what they’re being offered as part of the loyalty program. 😢 Thank you for making this video!

They should have a cutoff date of when you need to be platinum to get the snowglobe. If they ran a reward system its easy to identify these king of things to cover valuable clients. If some received a replacement that says a lot from the brand.

Yeah, I’m so miffed. I am so disappointed about the Snow Globe. The kicker is that they cancelled my order of the lackluster replacement without explanation.

Love the snow globe❤

Have you seen that some people had two separate platinum accounts and received two snow globes? I agree that it was handled badly and I hope they do better next year!

I was not happy I missed out on the Globe! I have been a Platinum Member for years and to get a replacement gift that is almost akin to a gift with purchase is nuts! I will be giving the set to a friend anyway (as I would have done the globe), but it is the lack of thought that is the problem! BUT what I would be really mad about is if I had been prompted to spend MORE money to become a Platinum, Member with the lure of the Globe only to not get it. That just seems so wrong! I am so sorry for all those people who fell for that con! I guess my money next year will go to YSL or Chanel!! The Chanel Globe is nicer anyway!

Beautiful

So happy you got it and TFS with us. I get a Chanel snow globe every year and never have to worry about logging into my account, placing it in my cart and checking out. It just arrives and I’m so delighted when it shows up. With Dior upping the spend, I feel taken advantage coupled with not getting a snow globe. And throw the book tote scandal in and the increase in prices, they need to get the brand together. Chanel also has freebies and I just get sent a snow globe. If Chanel can figure it out so can Dior 🫠

My goal is to get a snow globe next year 😂😂😂 Chanel, though.

I didn’t know it was scandalous. Mine came in the mail Monday . I was excited but the Chanel one is nicer IMO.

So glad I didn’t know about the potential drama before I got my globe. That stinks for those who missed out 😕

Totally agree. When I saw Privee discovery set, I was thinking the same (a Privee fragrance set that you can sample). I also agree the Privee Perfumer’s set would’ve been a nice replacement. Dior should’ve had a better ‘dazzling’ replacement for those who weren’t able to get a snow globe which would’ve resulted in less of an uproar. Glad you got yours! So pretty!! 😍

They definitely could have done a better job all across the board. I never even got the email that the snow globe was available! I was SOL when it came to the first two gifts. I already expressed this in a previous video from you, that I am doubtful I will maintain platinum status because the spend requirement is above my limit. I'd say after the holiday gift sets that I purchased, this is it for me. I don't go through products quickly, so there's nothing I need to re-purchase. I'm just going to claim whatever gifts I can while I can. However, if they improve their system and make the better gifts available for EVERYONE eligible, I would definitely reconsider. I'm curious as to what your crisis management DH would have to say about this matter. Maybe tell us in a short?

Where can I check to make sure my Christian Dior Espadrilles are real? So they should say Spain? Mine says Christian Dior Paris on Shoe. Made in Italy??

The rouge coco bon rose is so pretty😍

I love the jewelry box ✨💓

Спасибо