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Yes we will make a video for showing stl images. We appreciate your input!

Yes, we offer technical support and customer service. Please email us info@umax.com for any questions. Thank you!

Hello! Usually EinScan H or H2 can scan from 6" and up. For small item under 6" or 5", you can put it on top of a bigger item (or besides) to scan them all together and cut it. Or you can put the small item on the table with markers randomly around. Both methods work well.

@@umax2639 thanks for the tips!

Thank you for your comments!

Yes, you can scan two objects together. We've scanned 4~5 objects including big & small together too.

Please if you have a together video then send the link.

Please sir send me link.

Please see the link below for the screenshot. personal.filesanywhere.com/guest/fs?v=8e6f6b865c6071a99c69&C=50 Best regards

Hello, would you email us info@umax.com ? We can share a screenshot with you to show you where is the alignment button. Best regards

@@umax2639 Thanks for the offer but I figured it out, it just took me awhile. Is tl Otherwise this is a very good video. Is there away to undo an alignment? I had a bad alignment and couldn't figure out how to undo it. I am very new to Einstar scanner and I appreciate your videos

EinScan HX2 package comes with ExModel software with 1 year license. The listing price is $9999 USD. For any more detail info, welcome contact us at info@umax.com

Yes it is true that all Shining3d's products are designed based on Intel CPU with Nvidia graphics chips because of its engineering structure.

Yes, the scanning speed is 8 times faster and the data's dense integrity is better.

Thanks for your advice!

Would you make sure you select "color" or "texture" setting at the beginning? For large object, you may need to separate into 2 or 3 projects, and then you can combine them. If you need more help, please contact us directly at info@umax.com

We used to put the links there but the manufacture changes it from time to time, so we removed it after all. However if you are interested in any info, please let us know and we can put a new link for you.

Sure we can create another video later. In the meantime, you may see one other video below. It has detailed explanation for each feature. th-cam.com/video/eTjd85uRcJ4/w-d-xo.html

Hi, can you restart the Exscan software and select Object mode from the beginning?

@@umax2639 🙏🙏🙏🙏🙏🙏

You can watch our other video below: th-cam.com/video/djz6K2zXjxI/w-d-xo.html At 3:40, you can see the good facial scanned result there. Thanks!

Hi, at this video of 7:49, you will see the right tool bar. After you finish the scan, you will continue to click on "mesh" button. After that, you can click on "Save" button which is the top second button on the right side tool bar. It will save as STL format which is very standard in the industry.

It means the scanner can't recognize the object at this moment. It can be several reasons below: 1, The object has many flat area without markers so the scanner can't recognize it. In this case, you will need to put some markers on the object. 2. The setting between the object & scanner may not be good enough. Like the brightness, distance,..

White balance is for the scanner with Color camera only. When your scanner is attached the Color camera, you will redo the whole calibration. You can't simply do white balance alone. You will start from step 1~5 and then white balance in order to complete the whole calibration process.

There are two ways: 1, you can use a black cloth as the surface that your object is laying on, usually if the brightness setting is not too low, the scanner won't capture the black cloth while you're scanning your object. 2, If the surface is not black color, you still can scan the object as usual and of course the scanner will capture the both object and the bottom surface. And then you can use "Cutting plan" tool to locate the unwanted surface and remove it. Cutting plan is a useful tool which you can find it from the bottom tool bar in the ExScan scanning software.

At the right side of your tool bar, you can find a Stop button. It's the second button from the top.

That's right. You will need to register a new Shining3d account first before you can activate the scanner.

Glad you liked it!

Sounds good!

You are welcome!

Hello, here is the link for the Einstar driver issue: support.einstar.com/support/solutions/articles/60000790760-einstar-continues-rebooting-in-device-manager Sorry we removed the link from the description later because the manufacture updated the URL support link from time to time. The link we posted a year ago is not valid anymore.

Hello, Thanks for your message! If the computer crashed, you still can restart your computer and open your previous project file to resume your original project. After you open the original project, you can continue to create Point cloud. In addition, for scanning large object, you can split into 2~3 projects and align them together later. But make sure you have enough common (overlap) area in between each project. Best regards

@@umax2639 many thanks I’ll have another go !

Hello, You will first need to click on "Optimize to point cloud" button on the right side of your tool bar. When you still in the scanning stage, it's the raw data. You need to change it to point cloud data, and then you can move to post processing (to become mesh data).

Yes. You are right! He pressed the "Alignment" button on the right side tool bar of the screen. We didn't realize the right side toolbar wasn't filmed at that time.

Hello, you can power off the scanner and power it back on to try again. In the meantime, temporarily disable your anti-virus or security software in your computer. Also make sure you plug it into your USB 3 port in your computer.

@@umax2639 awesome, thank u so much!

Thank you! Cheers!

You're welcome!

Yes that's right. For big flat surface area, it's essential to apply some markers so the scanner can capture these data. When you scan with marker alignment, the scanner usually has better accuracy. Each scan shot from scanner needs to see at least 4 makers a time. Each marker should be about 1~2 inch apart each other.

Einstar scanner basically was designed to scan from at least 5 inches size and up. The purpose of this video is to show one of workarounds to scan smaller object like 2 inches. If you wish to scan small object (1 inch~5 inches) with very high quality like 0.05mm accuracy, 0.1mm resolution, it should be EinScan SP scanner.

Glad you liked it!

Yes, you can always go back to open the old project to resume your scan.

@@umax2639 Is there a trick to changing the active project?

I think you're asking how to rollback the previous scanned state during the current project. For doing this, there is no other way. If you would like to scan something challenged, you should always save a copy of the current project first. If it doesn't work out, you then can go back to the previous saved project to start over.

Glad you enjoyed it!

Yes. EinScan works for Windows 11.

Many thanks!

Good choice!

Would you tell us which part of the video that you have this question?

@@umax2639 Sure! th-cam.com/video/eTjd85uRcJ4/w-d-xo.html

@@umax2639looks like the capture software is not scaled correctly

For the video from time 6:44, he's doing alignment. He aligned two different scanned data/projects into one image. Usually if there are some common area between these two scanned data, the software can automatically align them together into one piece or you can manually align them too. In this video, he clicked on the "Manuel Alignment" button on the top second left corner which you can see it from the screen.

@@umax2639 what's he click off screen to the right before clicking the alignment button on the left?

Not yet for video showing the measurement but we will make it next time soon. The scanner generates either STL or OBJ files. Yes, you can import it into Solidworks to continue its post application.

@@umax2639 thank you