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One question sir, in my project, i am facing issue while merging cases. While merging i was getting this error: State code is invalid or state code is valid but status code is invalid for a specified state code. Error code: 0x80048408. Is there any way to solve this or else we can able to make custom merge button or not?

Thanx very helpful 😊

continue this series bro, i am new to CRM and your videos are really helpful

how can we change the status from partial to complete in invoice when half amount paid initially and after paid remaining amount

Thank you

great video jenone

is the sales playlist is over or you are going to add more videos.

help me ! i am getting trouble while creating an account PLEASE !!!!!!

great video sir

Excellent explanation .. cleared lot of doubts 👏👏

Hi @JenoneC Thank you so for sharing the useful information. I need some more information can you please provide when you get a chance 1. If quote is close then what is the status of opportunities? 2. If quote is closed can we reactive the same quote or we need to create the new quote? 3. Same at Order cancellation what is the status of opportunity, 4. After order has been created and created invoice, in which case invoice will get cancelled? And what is the status of opportunity if invoice is closed instead won

got little confused on margin

how can i contact u ???

With in 1 video I got full clarity on field service if possible can u share me that PPT and flow diagrams

hello jenone why can't i create a free account and learn can you help me PLEASE.

tq

I am not getting the amount in estimates in the project

Due to technical issues, Voice is not available between 1:48 and 4:06. Sorry for the inconvenience.

Very informative and nice demo.. Really liked your explanation. Please bring more videos

Just a note for anyone following the instructions. Around minute 7:00 - 7:30 Jenone shows how to add the tables to the connection role. If you have not created at least one record for the specific tables they will not show as options that can be selected.

Well explained...Thanks

Hi bro, could you confirm one thing if the queue mailbox configuring not be enabled then a case will route to the queue or not?

bad you should have shown creation part instead of skipping those new creations.

Hello @JenoneC, No Voice from 1:48 to 4:06 ...

Hi Jenone, i have some questions about the KA once a article is archived, till when it will present in the system - forever or it will be deleted in specific amount of time. one article is expired , it will be deleted from system entirely right?

When the currency is changed from INR to Dollar, existing records didn't get update. They are still showing in rupees.

Nice video Jenone

Waiting for this series

Upload more videos on Customer Service

Simple and clear video

So impressive

This video cleared a lot of doubts related to Routing rules.

Neatly explained 👌🏼

It will be useful 🎉

Plz provide complete videos on sales

As a newcomer to Dynamics 365 CE, I've watched numerous videos on the sales process, but this one truly stands out. The unique approach and clear explanations have provided me with valuable insights. Great content, and I'm looking forward to more!

Hi I tried the same thing but all the units are visible in the units of opportunity line instead of the unit group i selected , can you please tell me what's the issue thanks in prior

Thanks for this video. Looking forward for the whole series of Dynamics 365 sales.

Nice explanation

Thanks for explaining this functionality clearly

Simple and clear

You explained clearly

Explained well

Good video

Thanks for this video. Clearly explained the concept of Unit group

Amazing explanation

Hey! bro, you really explained so nicely which cleared most of doubts in D365 Field Service. So kind of you. Great work! Thanks a ton!

Is the Account entity is removed from marketing ??

I am getting insufficient permission error when trying to enable it from CRM from admin user. Do we need any more licenses

I am getting insufficient permission error when trying to enable it from CRM from admin user, Please guide what i am doing wrong?