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It will say ICE when you change the water because the water is so far below set temp. As the temp rises the ICE notification will go away.

I’m wondering too! Where is the reply??

@LindaJacobs-kl6su this was posted awhile ago and no reply

@LindaJacobs-kl6su hey Linda does your sits as well when running the hot tub

Do you have a mesh filter bag attached to the filter shield? That will typically catch the larger debris. If you filters are full of debris it would be best to remove them in order to replace them of clean them. Remember that a filters job is to remove items from the water so if the filter is full it cannot remove anything else from the water

⁠ I mean while turning them all the debris floats back on water! It doesnt stay on the filter ! So once I remove my filters they are clean and empty of debris since they all went back in while

@arctichomeliving3785

@@tarikhelo4269 The filters may appear clean but based on what you are describing you could employee a skimmer net to grab what is coming off the filters while you are pulling them out so at least the debris is being removed. You also may want to use a jet line cleaner or system flush on your next water change as you may have build up in the lines

You need to use the control panel to reset the change filter timer. Check your manual as it will change from year to year

Mine locks up and won't allow me to hit any buttons. It just says CHANGE FILTER and there's nothing I can do to make it go away.

Same

You can see the outer filter when looking in the filter area. You cannot see the inner filter because it is smaller, thinner, and installer inside the outer filter

You should only have the gray nut that is there to keep the filter tight and in place. Not sure why there would be a washer

You reset the message at the topside control panel. Depending on the year and model you would find this info in your owners manual

No the tub does not need to be drained. Just shut the power off first or leave the power on just make sure nothing can be pulled into the filter area like toys or anything floating in the spa

Unfortunately I cannot give you an exact date but I would say that it is similar to the new car smell timeframe.

Sorry for the late reply. The piece that the nut is threaded onto has most likely been threaded out to far. The larger round piece that the nut is threaded on can also be unscrewed from the hole. Try threading that piece back in further which could help with your challenge with the filter nut

We have found the the best amount of time to filter the J300 series, that has the CLEARRAY UV system installed, is 12-14 hours a day. This time will allow the chlorine you are adding to have more time to do its thing. We have found that adding your weekly chlorine outside of the primary filter duration gives the best results.

@@terrydonovan4929 So, I must use a different regimen that my spa store recommended and seems to be working very well. I have a 3 year old J 375. I do not use chlorine. I use bromine in a floater. Once a week I bring a water sample to my store and they do a computer analysis and tell me what chemicals I need to add. In addition to that, weekly I add 1 to 1/2 ounces of oxidizer and 2 ounces of metal and scale control. In addition, I use 6 ounces of Hot Tub Serum. Within the past week, based upon the recommendation of another store, I changed the primary filter from 8 hours to 24 hours. I will see if that has any effect.

@@75marlar Sounds like we have some different schools of thought on the spa maintenance. I don't want to mess with something that is working so it might be a good idea to ask you local store what duration they suggest.

@@terrydonovan4929 Just curious, what procedure do you recommend?

@@75marlar I am not a fan of the floater or bromine but that is just me. Bromine is harsh on plastics and does not break down leaving a residue on the jet backs and seals. I have CLEARRAY UV and CLEARZONE Ozone on my Jacuzzi J445 so all I do is use granular chlorine once or twice a week as my sanitizer. No need to hold a level of sanitizer with my system. Again each dealership suggest when they think will give the customers the best hot tub experience so I am not knocking anyone else's plan

These filters come suggested by the manufacturer. The filters you are talking about are for the 880 series which have an inner micro filter and a pleated outer filter. The inner/outer set up is not suggested for the 780 series because of how the circulation/filter pump pulls the water through the filters.

How do you install a mineral stick/cartridge into this filter?

@@bj6292 not this one there's a bigger one where it sounded inside but I went with a felt one that's been working so much better and way way cheeper then having to keep being the minreal and the pleat one

@@bj6292 the Sundance take a square Nature 2 cartridge in the filter weir.

@@terrydonovan7447 My dealer actually recommends the 880 filter for the 780 tubs since the micro filter wears out so quickly

We suggest turn the power off so the circulation pump does not pull anything into the system when the filter is being changed. No concern for electric shock. Just a safety precaution

Makes sense. Great advice....thank you!

@@kenbolton190 My pleasure

You are probably missing the inner filter

Yes it should. The filter should not rotate. Make sure that the piece that the nut is on is screwed in securely to the shell.