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Hi there! 😃 To check why this is happening on your website, please, make sure your premium license is active and submit a ticket through the following link so our developers can properly assist you: yithemes.com/my-account/support/dashboard/. Stay tuned! 😉

Hi there! 😃 Yes, badges are displayed in WooCommerce loop. You can see an example in this video at 10:39 and test it in the following live demo: plugins.yithemes.com/yith-woocommerce-badge-management/. If you have further questions, you can write to us through this contact form: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 In this case, we need to direct you to one of the following support channels so our developers can properly assist you: if you're using the free version of YITH WooCommerce Affiliates, you can post a thread at wordpress.org/support/plugin/yith-woocommerce-affiliates/; if you're using the premium version with an active license, you can submit a ticket at yithemes.com/my-account/support/submit-a-ticket/. Please, make sure to explain the issue to them and add any relevant information so they can help you. Stay tuned! 😉

Hi there! 😃 To achieve a similar result, you can use YITH Request a Quote for WooCommerce to hide prices and have users add products to a quote request form instead of the cart. You can find the plugin here: yithemes.com/themes/plugins/yith-woocommerce-request-a-quote/ and see how the premium version works here: th-cam.com/video/EPiF1dVEywM/w-d-xo.html. If you have further questions, you can write to us through the following contact form: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 YITH WooCommerce Subscription does not include a tier system but you might be referring to the variable hosting subscription here: plugins.yithemes.com/yith-woocommerce-subscription/product/hosting-plans/. You can create variable subscriptions with different pricing if that's what you're after but these do not modify user roles unless you use the premium plugin together with YITH WooCommerce Automatic Role Changer. In that case, you can create rules to assign specific roles to your customers based on the subscription they got: docs.yithemes.com/yith-woocommerce-subscription/premium-settings/integrations/yith-woocommerce-automatic-role-changer/. We invite you to write to us through the following link sharing more information about the scenario you want to achieve so we can properly assist you: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 We record our videos with the premium version of our plugins. Feel free to contact us through this link if you have further questions: yithemes.com/contact-form/. Regards! 😄

Hi there! 😃 YITH WooCommerce Membership and YITH WooCommerce Multi Vendor are integrated so you can use them together to create membership plans as admin and also to allow vendors to create their own plans on the website. In order to have users pay for a membership, it needs to be associated to a product, they need to order the product to make the payment and become members. What you want to do is not 100% possible but you can restrict the page where users register to become vendors so only members can access. So, for example, you can associate a "Become a vendor" product to the membership plan and have users pay to access the vendor registration form. If you have further questions, you can write to us here: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 The plugin will work with the currency you have configured in WooCommerce > Settings > General, you can just select Naira there and you'll see your selected currency in the plugin dashboard. If you have further questions, you can write to us through this link: yithemes.com/contact-form/. Stay tuned! 😉

@YITHOfficial Thank you so much mam, It work really Good

Hi there! 😃 With YITH WooCommerce Gift Cards, the admin can create gift cards to be used on the website. So, for example, if you also use YITH WooCommerce Multi Vendor, you can create gift cards that customers can later use on the products your vendors sell on the same website. The plugin cannot connect to external websites to validate the gift cards/apply the discount so it's important to note everything should happen on the same website. You can contact us through the following link to get our customer care team to assist you if you have further questions: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 In the case of guest users, it is essential they enter their email address in the related checkout field before they leave the page or accept the terms and conditions. That way, the plugin will register the abandoned cart in the dedicated section. It's not possible to recover it if they do not enter their email address. Feel free to contact us through the following link if you have further questions: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 Yes, you can use the single product synchronization shown in the video to synchronize the iCal/ICS calendars of your products both ways. You can read more about this process here: docs.yithemes.com/yith-woocommerce-booking/premium-version-settings/single-product-sync/. Feel free to contact us through the following link if you have further questions: yithemes.com/contact-form/. Stay tuned! 😉

@@YITHOfficial Thanks a lot. So the documtentation makes sence for third party applications. So basicly as it means to have two calendars for like an apple calendar. As far as I understood?! Would be great to have a tutorial on how to work with basic calendars like apple, google, outlook. in a two way sync application. THX

Hi @@christianschwab3556 😃 The only two possible ways to sync calendars is by using the iCal/ICS two-way product sync shown in this video and the one-way Google sync (from the plugin to Google) shown in the following video: th-cam.com/video/jI7Evk7Nyx8/w-d-xo.html. Don't forget our developers provide support through the dedicated support desk if you need any help configuring the plugin and you can write to us through the following link if you have more questions before getting the license: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 YITH Point Of Sale For WooCommerce is meant to process orders in your physical store, not online. Every new order you create in a Point of Sale register will be added to WooCommerce > Orders where you can also see online orders. Also, in each register, you'll find an order history with all the orders placed in the current store through the POS system but not online orders. We hope this information is useful but please, feel free to contact us through the following link if you have further questions: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 The banners created with YITH WooCommerce Points and Rewards are only displayed in My Account, the plugin does not include the option to have them pop up on the homescreen and achieving that requires customization. We do not offer customization services but you can find the external agencies that offer this service for our plugins here: yithemes.com/yith-partners-program/. If you have further questions, feel free to contact us through the following link: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 We used our Proteo theme for this video tutorial, you can check it out, download it, or even test the demos here: proteo.yithemes.com/. Regarding the issues you mentioned, we haven't tested compatibility with third-party themes but you can submit a ticket through the following link to get help from our developers (remember the YITH Auctions license must be active on your website to submit the support ticket): yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉

Hi there! Resources have availability settings so you can decide the maximum quantity available. If, for example, you have one resource shared between two products and its availability is one, then only one booking with that resource is possible. You can read more about resources here: docs.yithemes.com/yith-woocommerce-booking/premium-version-settings/configuration/resources/. Feel free to write to us through the following form if you have further questions: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 In this case, we invite you to contact our developers through the support desk so they can check this and properly assist you. Don't forget your premium licenses need to be active on your website in order to submit the ticket here: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉

¡Hola! 😃 Nuestros plugins no se encargan de hacer la conversión de divisa, PayPal o la pasarela que decidas utilizar realizan la conversión. Por este motivo, no podemos ofrecerte una alternativa en plugins pero te recomendamos contactarte con el servicio de atención al cliente de las pasarelas que evalúes como PayPal para verificar si la conversión es posible. Si tienes más dudas, puedes escribirnos a través de este enlace: yithemes.com/es/contact-form/. ¡Saludos! 😉

hi you can hide the products in stock with a filter. Look at the picture yithemes.com/wp-content/uploads/2024/04/General-options-2.png For any other doubts, do not hesitate to contact us via chat.

Hi there! 😃 We invite you to contact us through the following link sharing further details about the feature you're looking for so we can check if it's possible with the plugin and assist you: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 To check what the issue is and help you, we need to direct you to one of our support channels. If you're using the free version of YITH WooCommerce Wishlist, you can post a thread on the support forum: wordpress.org/support/plugin/yith-woocommerce-wishlist/. If you're using the premium version with an active license, you can submit a support ticket: yithemes.com/my-account/support/submit-a-ticket/. Our developers will properly assist you through one of these channels. Stay tuned! 😉

Hi there! 😃 The integration between our YITH Booking and Appointment for WooCommerce and YITH WooCommerce Deposits / Down Payments plugins does not include the option to set an extra fee if customers decide to pay for a booking with a deposit instead of paying the full price. If you have further questions, feel free to write to us through this link: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 Please, check you have selected one of the event names that includes the user name in Settings > Calendars > Google Calendar. If you need further help displaying the user name in your calendar, please submit a ticket through the support desk so our developers can properly assist you: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉

Hi there! 😃 You can see an example of the emails sent by the plugin here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/emails-settings/. If you still need to test them, please get in touch with our developers through the support desk so they can check if it's possible in a live site and assist you: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉

@@YITHOfficial Thank you very much. The example is perfect.

Hi there! 😃 When configuring the plugin, you can choose if customers will get their points automatically redeemed in the cart and checkout. If you enable this option, their points will be applied automatically to pay for the order; if not, they'll see a box above the cart and checkout to decide if they want to apply their points by simply clicking on "Apply points". If the points are not enough to cover the order total, they can use a payment method to pay for the remaining amount. You can see some examples at the bottom of this page: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/redeem-options/redeeming-points/. Regarding your second question, our developers can help you show the points needed to buy products if you only set the general conversion rate for redeeming points in the Points Redeeming Options subtab. No redeeming rules should be created for this to work. In case you get and activate the license on your website and want them to help you achieve this, you can write to them through the following link: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉

Hi there! 😃 YITH WooCommerce Ajax Product Filter premium is not available in your language but you can translate it by following this guide: docs.yithemes.com/yith-woocommerce-ajax-product-filter/category/localization/. If you have further questions, feel free to write to us through the following link: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 If you're using the premium version of YITH WooCommerce Product Bundles and you want to allow users to select two different variations of the same bundled product, you need to add the variable product to the bundle twice. As for the SKUs, the main product and the bundled products each have their own SKU and they're visible on the order details. If you have further questions, you can contact us through the following form: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 The current YITH WooCommerce Ajax Search version is 2.8.1, the video was recorded with version 2.1.0. Since we release monthly updates to keep the plugins working as perfectly as possible in the WordPress/WooCommerce environment, we cannot publish new videos with every update. Still, we can assure you the dashboard shown in the video is the same you'll find in the current version of the premium plugin. We invite you to check out the dashboard and any options you might be interested in in the live demo, you just have to click "Launch admin demo": plugins.yithemes.com/yith-woocommerce-ajax-search/. If you have further questions, you can contact us here: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 Once a video is published, we cannot replace it, but since the current plugin version has the same functionality shown in the video, it's a good resource for anyone looking to understand how YITH WooCommerce Wishlist works and how to configure it. Of course, users also have access to the updated plugin documentation - docs.yithemes.com/yith-woocommerce-wishlist/ - and a channel to contact our developers in case they need further help. Feel free to write to us through the following form if you have any questions about the plugin, we'll be happy to help: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 You mentioned you're currently using YITH WooCommerce EU VAT, OSS & IOSS which is the plugin meant to handle VAT within the EU. When using it together with YITH WooCommerce PDF Invoices & Packing Slips, the VAT inserted by the customer can be shown on the invoice generated with PDF Invoices. However, these plugins do not manage the varying income tax by default so we invite you to contact our developers through the support desk explaining what you need to achieve. They'll evaluate if it's possible and properly assist you since you already own the YITH WooCommerce EU VAT, OSS & IOSS license: yithemes.com/my-account/support/dashboard/. Stay tuned! 😉

@ many thanks for your quick answer to my request. I already sent an email to support and hopefully will find a solution.

I wanted to ask if this plugin complies with Italian tax laws, by integrating VAT Number, Codice Fiscale, and SDI/Pec fields? and can i use them at following pages Checkout Page: For customers to provide the information during purchases. My Account Page: Allow users to manage and update this information. Order Details: Store and display the information for invoices.

Hi there! 😃 To create a vendor profile, your users can fill in the registration form or you can manually add vendors as shown here: docs.yithemes.com/yith-woocommerce-multi-vendor/premium-version-settings/vendor-settings/vendors-list/. If this is not what you're asking, please contact us through the following link with further details so we can properly assist you: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 The premium version of YITH WooCommerce Waitlist includes options to customize the message to show on out-of-stock products to invite users to subscribe to the waitlist and even the placeholder and the button they'd see. You can find all these options here: docs.yithemes.com/yith-woocommerce-waiting-list/premium-version-settings/customization/. If you want to test the plugin to make sure it fits your needs, you can click on "Launch admin demo" here: plugins.yithemes.com/yith-woocommerce-waiting-list/product/sneakers/. Stay tuned! 😉

Hi there! 😃 We invite you to check out the following video: th-cam.com/video/ZL8azIuvrHU/w-d-xo.html. At 18:02 you'll see the email that's sent to the receiver with the button they can click on to get redirected to the Shop and have the gift card code applied automatically. Feel free to test the plugin on our website, by clicking on "Launch admin demo" here: plugins.yithemes.com/yith-woocommerce-gift-cards/. And if you have further questions, please write to us through this contact form: yithemes.com/contact-form/. Stay tuned! 😉

@@YITHOfficial Thank you. I bought the licence ☺

Hi there! 😃 We're sorry to hear that; please, if you have the license active on your website, submit a ticket through the following link so our developers can check what the issue is and properly assist you: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉

​@@YITHOfficial thank you for your answer. I submitted a ticket Tuesday but no answer since... I'm very disappointed!

Hi again, @@bullesdolive! 😃 Please, keep in mind that if you update the ticket before getting a reply, it will go back to the end of the support queue taking our developers longer to get to it and assist you. If you haven't updated the ticket since you sent it, feel free to write to us through the following link so we can verify the status: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 You can use the plugin on your website, there's no country restriction on our side. Regarding the payment info, you can add a custom field to the registration form so vendors can add that information when registering or you can submit a ticket to our developers once you have the plugin and license active on your website so they can add the field to the vendors' payment info section. Please, consider that adding this information does not mean the plugin will process the payment of commissions automatically. You'll just have the vendor's bank account information so you can copy it and manually pay the commissions on your own. If you have further questions, feel free to contact us here: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 It is not possible to override the extra price per person on specific dates/periods. In this case, you should create two bookable products, one with the extra price per person and another one with the fixed price. You should then create availability rules for each product to set the bookable dates: docs.yithemes.com/yith-woocommerce-booking/premium-version-settings/configuration/availability-rules/. If you currently own the premium license and need further help, please submit a ticket through the following link and our developers will assist you: yithemes.com/my-account/support/dashboard/. Stay tuned! 😉

Hi there! 😃 YITH WooCommerce Affiliates does not have a multi-level structure, each affiliate only gets a commission if their referral link drove the customer to the website to place the order. They don't get additional commissions for referring other affiliates. Keep in mind our premium plugin allows you to set different commission rates per affiliate, product, category, role, or affiliate + product as explained here: docs.yithemes.com/yith-woocommerce-affiliates/premium-version-settings/affiliates-menu/rates/. If you have further questions, feel free to contact us through this form: yithemes.com/contact-form/. Stay tuned! 😉

@@YITHOfficial great I am going to uninstall it right now

Hi there! 😃 Once you have enabled and created people types for your bookable product, you can create advanced price rules and increase the base price of the product based on the number of people added for each different people type: docs.yithemes.com/yith-woocommerce-booking/premium-version-settings/standard-prices-discounts-extra-costs-and-advanced-price-rules/. If you have further questions, feel free to contact us here: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 Please, make sure to create at least one receipt template in the plugin dashboard > Receipts and then select it in the register settings, you can find the option here in the third screenshot: docs.yithemes.com/yith-point-of-sale-for-woocommerce/settings/stores/register-settings/. If you don't do this, "No receipt" is selected by default. If you need further help, please contact our developers through the account that owns the active license: yithemes.com/my-account/support/dashboard/. Stay tuned! 😉

Hi there! 😃 Subscriptions created with YITH WooCommerce Subscription premium will be added as active subscriptions only when the associated order goes to “Completed” unless it has been paid through PayPal. In that case, the order is first set as “Processing” and the subscription starts then. If the subscription is active, then the membership status should also be active (or resumed) as shown in the table at the bottom of this page: docs.yithemes.com/yith-woocommerce-membership/settings/yith-subscription/. If you need further assistance, you can contact our developers by submitting a ticket from the account that owns the premium license, they'll be happy to help: yithemes.com/my-account/support/dashboard/. Stay tuned! 😉

@@YITHOfficial thanks for the answer. i was testing it with cash on delivery, and it was set active before it was marked completed.

Hi again,@@jesuschrist5294 😃 In that case, if you're testing that on your website and you have the premium license activated there, please submit a ticket to our developers so they can look into this and properly assist you: yithemes.com/my-account/support/dashboard/. Best regards!

Hi there! 😃 The premium version of YITH WooCommerce Product Add-Ons & Extra Options includes the option per set of options to force users to choose a specific number of add-ons or set a minimum and maximum restriction. This is applicable to each set of options, not to the entire block, and it's not available in the free version of the plugin. You can find the options here: docs.yithemes.com/yith-woocommerce-product-add-ons/option-configuration/. Feel free to write to us through the following form if you have further questions: yithemes.com/contact-form/. Stay tuned! 😉

Hi there! 😃 There's no specific integration with Elementor but you should be able to use the [ywfbt_form] shortcode to display the frequently bought together box. To check why it's not working in your case and properly assist you, we need to direct you to one of our support channels: if you're using the free version of YITH WooCommerce Frequently Bought Together, you can post a thread on the dedicated support forum wordpress.org/support/plugin/yith-woocommerce-frequently-bought-together/; if you're using the premium version with an active license, you can submit a ticket yithemes.com/my-account/support/dashboard/. Our developers will assist you through one of these channels. Stay tuned! 😉

Hi there 😊 our support team can help you with them so please contact our developers through the support desk if you're using the premium plugin with an active license > yithemes.com/my-account/support/dashboard/ Stay tuned! :)

Hi there! 😃 YITH Product Add Ons & Extra Options does not specifically include an option for width and length but you can alternatively use the number-type option where users can enter numbers and you can have the option price multiplied by the number entered automatically. This is available in the premium version of our plugin and you can find more information here, under "Number": docs.yithemes.com/yith-woocommerce-product-add-ons/populate-options/. Feel free to write to us if you have further questions: yithemes.com/contact-form/. Stay tuned! 😉