In the first episode of Practical AI for Business with BotsCrew, co-founders Nazar Hembara and Max Gladysh kick off the podcast with an exciting dive into Voice AI in Action with OpenAI’s RealTime API.
Try the live demo of OpenAI’s RealTime Voice API here: realtime.botscrew.net/
Here’s what we cover in this episode:
• 00:00 - Introduction to OpenAI’s RealTime Voice API and why it’s a game-changer.
• 03:05 - What this podcast is all about and why you should tune in.
• 05:54 - A closer look at the RealTime API and how it works.
• 09:11 - Real-world use cases for Voice AI in customer service.
• 12:05 - The challenges of automating customer interactions (and how to solve them).
• 15:00 - A live demo of the RealTime Voice API in action!
• 22:04 - Cost and performance: Is it worth the investment?
• 24:55 - How small businesses can leverage Voice AI.
• 28:17 - How Voice AI is reshaping customer interactions.
• 32:03 - The future of AI-powered outbound calls.
• 34:53 - Using Voice AI for content generation.
• 37:14 - Tips for identifying the right use cases for Voice AI.
• 41:58 - Applications of Voice AI in industrial settings.
• 49:05 - Building effective AI agents that deliver results.
• 53:52 - What’s next for implementing Voice AI in your business.
Whether you’re new to Voice AI or looking for actionable insights, this episode is packed with ideas, real-world applications, and a hands-on demo to get you inspired.
If you want to chat about AI solution for your business, visit botscrew.com and schedule a call with us!