วีดีโอ

Awesome guest, terrible interviewer.

It's not cool to go to Chili's. And do they even sell chili? I've only been in one once, and only because I thought they did, and the only chili they had was on a burger. I forget what I got but it wasn't the chili burger. Red Lobster needs to take all the pain in the closings and start creating value. I was in one yesterday and felt totally cheated on portion size, quality, and service (the service I got was nails when I got it but man were they understaffed). They need to hire, buy some bigger shrimp, and make the biscuits big like they used to be. Nobody cares about gimmicks. The fastest way to chase customers away is to disappoint them with price manipulation that isn't seasonal; it feels personal. I frequently think about the Six-dollar Burger campaign by Carl's Jr. That was 24 years ago, when the burger at every bar was $6 and Carl was selling thickburgers for like $2.59 to mock them. A burger like that costs $15 at the average bar now. Probably the best burger deal I can think of today is at Longhorn Steakhouse, $10.95 for an 8-oz burger and fries (drink extra) at lunch. It seems steep until you try it; it's a truly great burger, and the fries are generally excellent, too.

is this book available in audible.

Ive worked at subway 15yrs I've seen how brutally franchises have been battered because of promotions dealt out by subway 5£ footlongs was really brutal but the last 2 years has been crazy they keep remixing subs to see what sticks added more to the menu but still expect it to run on same amount of staff here in UK we've had so many sides added then taken away cheers balls one minute then gone crispers then swapped for waffle fries new fomulas put up for a month then swapped.Cons like the notorious BMT set sandwich but then deli on the build your own which has everything on it is cheaper and that just the first one tikka is another one I see rapid shrinkage of store numbers to rival the growth and he's right some stores are just broken I've seen flooring on the wall at one place because their profit line is so tight. So many people walk in and walk out now I work in a hospital location which is one of the only food stores on site and they still walk even tho there is no other place to get food we've had people walk at the till once they hear the price n those subs just end up in the bin!! Which makes food cost go up I see whole cambros of meat go in bin regularly those cheese balls always go in bin same with crispers at one store my typical day was get in at 2pm stores a tip on my own from 4pm 4 delivery services and a supermarket opposite then expected to do next day prep retard the breads clean store do online orders put delivery away and serve instore customers we are told to prioritize online orders which as you can imagine make in store customers angry leading to abuse I've been threatened to have my head smashed in because I wouldn't give premium cheese for free! We've had people leave because they had so much abuse😢😢 I can tell you the financial state of franchises totally skint and on the brink of bankruptcy 😢😢

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IK JOHN DAVIDSONS SON, GUS, HE GOS TO MY SCHOOL

Great video, super insightful! Thanks for sharing!

Great interview, very informative.

😮boring

I agree 💯!!! Consumer service seems to be lost ! Thank you 😊

Paul and Steak and Ale has my vote. I, like so many, have fond memories of the food, the atmosphere and fun. In my late teens, S&A in Clearwater, FL, complete with live music in the Pub, was my Saturday go to. It will still be difficult to decide on the Kensington Club vs Prime Rib either way required a side of Lobster Tail. I can't wait!

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Nathan's Hot Dog line buddies?

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Half portion!? You’ve got to be kidding me

They really need to fix the hygiene of each store before expanding. The need to be consistent by keeping the resturant clean and the food quality above par.

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Great sit down here. Happy to see Robbie speak publicly for the first time I’ve seen. Glad it was with Jonathan who still has the fire power to press him a little bit with uncomfortable questions. Very well done

Oh darn! I forgot to buy my Dave’s hot chicken. Cauliflower slider before minimum wage went up. Now I can’t afford to buy one. The prices were high before that they’re probably worse now.

i love Food

Kelli Valade, the CEO of Denny's, needs to address the extreme animal abuse happening in Denny's supply chain toward pregnant mother pigs. She has ignored over 53,000 messages from the public asking her to BAN cruel cages that intensively confine pregnant pigs for nearly their entire lives. Many companies have banned this and it's illegal in several states. Kelli Valade needs to listen to the public and eliminate cruel and unnecessary practices. Why is Women's Foodservice Forum featuring Kelli in their upcoming conference? What kind of a leader refuses to acknowledge such concerns from the public?

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California is going down fast... because when mine wages go up so will everything they buy and the government gets more taxes and the rest of us lose

Why isn’t the 7 Brew parent company letting their partner (billionaire founder of Jimmy Johns) to look over their books? This smells really bad.

The US needs to make employers pay full rates instead of expecting their service staff to rely on tips. The US is the only country in the world that does that

Are all these new stores up and running or he has brought in Franchisees that can run multi units ?

Where did the buyout cash come from to finance this 7 brew concept ?

In and out can charge 13 bucks for a double double combo and pay is employees 22 an hour.

Jazmin nailed it right on the head, minimum wage going up is only because cost of living has gone up significantly. So she is right these workers are just stick in the same income level / class

“We totally aren’t bringing in these self service kiosks to reduce labor” Side-eyes over to the corporate employee just off screen and smiles. “People want to move to California” Every state in America right now is trying to figure out what to do with the Californians fleeing the state for theirs.

The business will just passed along the cost to the consumers !!

Higher wages = less jobs

The location in San Leandro is a joke. The frying oil is so old and overused (the sign of a cheap management practice) and you get bitter, acrid smelling chicken cooked nicely, but is sour on the palate) you hit the great fries with much ketchup to compensate and sugar out. Marginal chain. The grade C gyros place around the corner is better.

Don't ever let this guy talk in front of a camera on behalf of your business again.

$20 is like what we get here in Denmark = 138 Kr.

At 10:51 I can assure you Mr. Mathis is referring to Jersey Mike's. In my past I have worked for both establishments, Jersey Mike's and Subway, and I absolutely agree with that assessment and I and others have also said so! Subway is losing it's identity trying to copy others, but not realizing why what works for the competition might not work for Subway!!

Yeah where this opened in Bolingbrook is literally in the same parking lot area as the other McDonald’s we could have so much benefitted more from a restaurant that serves actual food and healthy eating choices. For right now it’s busy, maybe why people in this area are shuffling bowling ball types.

Disgusting. Gotta be a pig to eat it. 🐷. Thank you

Thanks sir

Yay more sugar water and needless consumption

Is this Bill Cosby's restaurant?

Well since average wages are half what they were 30-40 years ago who has money for such an expense?. Not only are wages lower, the amount of taxes have gone up since wealthy people cant be bothered to pay taxes. Kinda surprised the while economy hasnt ground to a halt already. 4:54 15:42

Wow! So many memories of Steak And Ale in the 80's. Thrilled to hear this news. Nashville please!

Teens and young adults lost the ability to communicate and think critically a long time ago. This all started when parents backed out of caring about their kids education in the public schools and the public schools became Government Indoctrination Camps.

Somehow I was able to spend a week in Iceland eating out with great service and zero tipping. Tipping needs to be 100% eliminated. The restaurants should raise the prices and pay the servers a MARKET wage.

loved their cheesy bread was like SMALL DEEP DISH PIZZA always went after church tho it was 1 hour away.............