วีดีโอ

Hi, if you repeat the process of turning it on and off from the switch, along with the + and - buttons it should go into a bluetooth pair mode. It some times takes a few tries but it should work after that. Any issues please do let us know

Hi, if you email our support team we can send you one out. You can email support@homedetail.co.uk

Glad it helped - will get someone from the team to check the manual!

Hi, are you talking about the 2 gas pistons? If so you can see these being installed at 6 mins and 50 seconds

@ yes but’s it’s hard to understand could we do a video call I will show you

Hi sure we can arrange that. Are you able to send an email to support@homedetail.co.uk with your order details and we can arrange a video call via WhatsApp - we will be back open on Monday

I have done exactly the same but gas piston won’t move

Hi, sorry to hear you are having issues. Have you put the mattress on? The extra weight usually helps it to come down

@@ayawnabarnes5544 thank you, also please check out Oxford regent and Covent on our website Homedetail.co.uk

We really like it too :)

@@katielouise19 hello it’s a gorgeous boucle fabric and meant to be maintained by hoovering it once a week!

@@josepht5542 we’re very glad you liked it, if you are local please pay us a visit or check us out on TikTok for more drama😇

This is something we can try to do going forward

It really is! These are clearance deals we offer for collection in Shotts only

You are welcome

Thank you so much, please follow our TikTok @homedetailuk for more 🎉

Hey, yes it comes in grey and white. You can find them on our website www.homedetail.co.uk

8" or smaller would be best for this bed. Anything bigger than that can cause the headboard to pop out when the base is lifted

Hi, this should be the same process for the 10,000 BTU model. If you are struggling to connect it you can contact our support team at support@homedetail.co.uk

Hi Fiona, this was a chesterfield Ottoman we had on Home Detail but its no longer a running line any more. The assembly process still applies for a few our beds but they are a different style

Hi, we are based in the UK but you can order one from our website: www.homedetail.co.uk

Same here. I got the white one! Can’t wait!

@@stphngrcia i got mine it’s so niceee

Sorry we only ship within the UK

Hi, it can be found on our website; homedetail.co.uk/products/galaxy-ottoman-double-bed-frame-with-led-and-storage-black

Hi Jon, I would completely turn off the heater plug and all. Then follow the steps as instructed in the video. If you are still having issues after this our support team can look into this further. They can be contacted on support@homedetail.co.uk

@@homedetailuk sorry I mean, if I get it paired correctly but then turn the heater off and on at plug, should it remember it's pairing or do I have to go through it again?

It should remember your device once connected. Turning the heater on and off should have no affect on this. Hope this helps and thanks for shopping with Home Detail

Once its unplugged or switched off at the socket the settings/pairing disconnect

The heater will remember which devices have been connected even if you unplug or switch off the item

Hi Streamzzx, please find the link below - we only have the grey in stock at the moment and the stock is running low. homedetail.co.uk/products/chesterfield-grey-velvet-3-seater-sofa-with-studded-arms-and-bun-feet

Hi, please try the below: th-cam.com/video/twEycT2bG1g/w-d-xo.html

Yes, This model comes with one washable HIPA Filter along with Lonizer function. The combination of both helps to enhance the air quality.

Hi, this is a Home Detail product - you can buy it from here: homedetail.co.uk/products/galaxy-ottoman-double-bed-frame-with-led-and-storage-black

Hi, unfortunately we don't ship to the US. We are UK based only at the moment

Hi JC, we have a King Size available in the black and white version; homedetail.co.uk/products/galaxy-ottoman-king-bed-frame-with-led-and-storage-black-white

Hi Martin, we sell these in the UK so they have a standard UK 3 pin plug

Hope you enjoy it!

¿ It is comfortable and holds the weight well ?

Hi, this bed has a 4.8* rating on Trustpilot. Comfort will depend on which mattress you use. Hope this helps you but if you need anything else please do get in touch

Je t'en prie!!

Hi, you can find the product here on our website; homedetail.co.uk/products/galaxy-ottoman-double-bed-frame-with-led-and-storage-black

homedetail.co.uk/products/galaxy-ottoman-double-bed-frame-with-led-and-storage-black?variant=40705330774214

Probably will unless you treat it or use that protective stuff. Idk what it's called

There will be some metal bolts used for this bed to build the frame. There are some smaller screws to attach the plastic runners and attach to the wooden panels