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I’m having this same issue with my 01 Chevy impala Ls

@@SupremeKhi sorry to hear man. What happened with mine is that I ended up using a different wiring harness and it worked out. However, the audio quality was subpar compared to my stock radio. Could be because the wiring harness that did work didn’t have as many cables as the stock one. I’m not sure, not much of a car stereo guy. I ended up just throwing the stock one back in anyways.

Hello, this situation may be due to a product issue. Please contact our customer service through Amazon.

Hello, may I ask if you are unable to watch Netflix videos while using the mirroring function?

Hello, please contact our customer service through Amazon order information, and we will help you solve the problem.

Hello, we apologize that our product did not meet your needs. Please contact our customer service through Amazon's order information and we will provide you with a full refund.

Hello, we apologize for this situation. It may have been caused by a product malfunction. Please contact us through Amazon's order information and we will resend a brand new product for you.

Same problem I'm having

attach key wire with your key wire then fine

Hello, please contact our customer service through Amazon and we will provide you with repair or exchange services.

Hello, may I ask if you would like to manually enter the reverse camera screen? If so, it cannot be achieved at present. The screen of the reverse camera requires you to shift to reverse gear in order to enter.

@leadfan-pc9kf Thanks but that was months ago. It's in our local landfill by now.

Hello, currently the mirroring function requires a USB data cable to be implemented.

Hello, please contact our customer service via email: xiewufeng@leadfan.onaliyun.com

Hello, I apologize for not being able to reply to your message in a timely manner. Please contact our customer service through Amazon order information.

Hello: At the beginning of our product design, it started and closed as the car started. Thank you for your support

Hello, could you please send your order number to xiewufeng@leadfan.onaliyun.com We need to confirm your product model through your order number.

Hello, could you please send your order number to xiewufeng@leadfan.onaliyun.com .

Mine is doing the same, but got mine on eBay.

my logo will not load either

Mine either

Please contact our customer service, this issue can be resolved through an upgrade.

Hello, the pink cable is used to connect to the reversing camera. You can see how to connect it in the installation video of the reversing camera in the video list.

Hello, you can search for the corresponding wiring harness based on your car model on Amazon or other shopping software.

Hello, our product does not require a password to be entered in the car to be set up. Please contact our customer service for communication: support@lead-fan.com

Hello, we do not recommend that you connect directly based on color. Please connect according to the function. If you have purchased a wiring harness, you can try the method of installing this video. th-cam.com/video/x6M2ne26zfo/w-d-xo.html

Hello, drag down on the left side of our product's setting interface to see the time setting interface. Here, you can perform various time settings.

​@@leadfan-pc9kf why doesn't it show the name of song and artist using Bluetooth

May I ask if you purchased a product from our brand?

@leadfan yea I purchased a touchscreen radio and lost my remote

@@Cj23057 Hello, we apologize for not responding in a timely manner. Please send your shipping address and phone number via email, and we will arrange to send the missing parts. support@lead-fan.com

Hello, you can try restoring the factory settings and see if the connection can be restored. Also, may I ask if you are using an iPhone or Android phone?

@@leadfan-pc9kf i have an IPhone. And I tried restoring to factory settings but unfortunately that did nothing.

@@faithp.9784 If possible, can you contact us via email? We need you to send some photos to confirm the information support@lead-fan.com

Hello. Sorry, the auxiliary line on the reversing camera cannot be turned off.

Hello, may I ask if you are still unable to turn on the car stereo after connecting it correctly? If so, please contact us via email xiewufeng@leadfan.onaliyun.com

A cordial greeting. My leadfan turns on, says welcome, and then turns off. any solution?

@@mobaleury8274 Hello, based on your situation, it is likely that the red line was not properly connected. Please contact our customer service for communication: support@lead-fan.com

Hello, may I ask if the reverse image is reversed?

Hello, do you mean that the radio station cannot be searched?

@@leadfan-pc9kf the radio searches for a radio station but can't find one it is obvious it's an antenna the antenna plugs in good but the radio obviously doesn't connect so is there an adapter that is required if I can't get one I will need to return both radios

When connecting to the power cable 3:26

@@AlexOkanume Hello, the black wire needs to be connected to the negative pole of the reversing light, and the red wire needs to be connected to the positive pole of the reversing light.

Hello, here is our Amazon link. You can also purchase other models of products in the store. www.amazon.com/dp/B09KBH8R7F?ref=myi_title_dp