There will be documentation on the gov website about complaint proceedures. yeah don't just take their word for it. from gov website You will receive a final response by telephone or letter from the DWP Complaints team. This will tell you the outcome of your complaint, and how to contact the Independent Case Examiner if you are not satisfied. But it looks like it will go on file, and god knows when it would actually be processed.
some staff are very kind and helpful, some other staff are utterly disgraceful, covering other staff that lie and make huge mistakes. even people with mental disabilities are blamed for the mistakes of the DWP.
I've just discovered (though a letter from the DWP 'safe person unit') that I have my card marked as 'abusive and threatening'. I've never threatened anyone in my life. This service is supposed to be run without prejudice. Now I know there are people who work at the JC who's decisions are informed by these 'marks' on my file or case notes. These marks will ultimately have you discriminated against in their processes. These 'marks' should not be allowed unless someone has a history of resorting to violence. They decide that you are 'threatening' or 'abusive' because you asked questions or argued a point that may lead to a sanction if not sorted out. That's where they want to go. They want to lead you down the sanction route any way they can. Case in point. I had an appointment at my JC about 3 months ago and arrived 8 minutes early. I was asked to wait outside until my proper appointment time. I did this and by the time I got upstairs I had already been called. It took a while for them to realise I was there still waiting. When an adviser called me to her desk she immediately asked why I was late and went on to explain that it is important that I am punctual or this may lead to sanctions and that she will have to mark me down as being late. I was gobsmacked. I then explained that I have my smartphone with me and that it records geo location data through google. It knows where I am, what time I arrive, how long I'm there for, and what time I leave. It also knows what floor of the building I'm on and it records movements from the waiting area to her desk which is about 40 feet away. I asked her if I provided a printout from google will she then accept that I was 8 minutes early and not 40 minutes late? The look on her face was priceless. It was a bad start to a new adviser/client relationship. After more or less more of the same treatment for a further 5 minutes I told her, I would like to leave now if you have nothing further to discuss other than my punctuality. I got up and left. I think this would have marked my card as 'abusive and threatening'. This is not acceptable. I'm going to find out exactly what is 'marked' in my files through subject data access request. I can't wait to see what other lies they have marked on my file 😆
You did well record video or audio or both, pain can be but do it when going to places of ignorance, the temple of employment for ignorance brains, these employment places attract garbage for staff.
Section 33 criminal justice act. Job centres are defined as public buildings. Therefore you are allowed to film. Justification for it is obvious because of the lies, and bullying. Edit: section 5 of the public order act is a favourite for young police squaddies to get their arrest rates up. "use of threatening.... abusive beehaviour, wihich has to be intentional.
All these souless people that are working in these force position of power job roles and are working for and in these souless organizations are all liers and they are all vile and they all will say your threatening them and that your with poor behaviour just because you are banging the truth drum and theydomt like it. They are all vile and very few of these people are Good who are working in these souless organizations. Also Alison Hammond here is doing much better here then on her This Morning slot lol
It is shocking that a SIA Licence badge holder does not know the law, the jobcentre is a public building, which means you are free to take pictures and enter whenever you like. I would question the guy who is filming because it looks suspicious to film a building which is not ina tourism location and has no interest . I would think you are carrying out reconnaissance of the area to plan a strategic terroist act, such as taking pictures of the building to check out the camera blind spots for aan attack and would of told you that.
Making a false report to the police is a crime in itself. The civil servant who did that should be suspended by the DWP and the police should prosecute them. If convicted, the civil servant should have their appointment terminated.
Bringing up this gentlemans past is out of order and terrible way to treat people the dwp this organisation should be closed down period it is not fit for purpose and these buildings all over the country are paid for by the tax payers they should remember that the buildings are a public place. The distain for this organisation is national I would be embarssed to work for the dwp. Freind once went for a JOB at their so called JOB centres and was told the JOB they picked off the cards hung up didnt actually even exist it was ''made up'' for government data figures only and the proof of this was the building the JOB was meant to be in didnt' exist in the area stated nor the work. What lies they tell. The people that work in the dwp are like some pre programmed robots? (Humans are not there as second class citizens !!! the disrepect shown to people is appalling. Eventually all these kinds of places and people will get their own behaviour served right back up to them.
You absolute bum, humble yourself, thinking you're sick waltsing into the jobby demanding money and all that you are not entitled to anything get up off your ass and work you bum scruff
You look at staff the wrong way any excuse for a staff member to chuck you out it's there way you listen say nothing listen to her another corrupt staff member ,, Scum
No help for the working class in job centre only misery and mental abuse from staff if you are middle class post code the staff will help as much as they can but for the struggling needy families no chance for help ,,
PSYCHOTIC CHILDHOOD ABUSE TRAUMA VICTIMS WITH SEVERE UNSTABLE EMOTIONS DON'T GET BOG CLEANING JOBS! EVEN BURGER FLIPPING IS OUT O THE QUESTION! EMPLOYERS N AGENCIES BLACKLIST PPL LIKE ME N I KNOW THIS AS A FACT! I'VE BEEN TOLD BY EVERY EMPLOYER IN MY PAST I'M NSFW DUE TO MENY REASONS MY MH BEING THE CATALYST ONE! I MEAN WHO WANTS TO PUT OTHERS AT RISK OF SOMEONE'S UNPREDICTABLE LOON BEHAIVOURS ? UNLIKE MPs WHO SCROUNGE 80k PLUS OFF THE PUBLIC PURSE THIS BLOKE GETS ROUGHLY£80 A WEEK! N HE'S A SCROUNGER?!! NOT THE MP THEN NO?!!! STFU ANYONE WANNA CHAT SHIT BOUT PPL WHO ARE UNABLE TO WORK LOW PAY ZERO CONTRACT JOBS IF THE FOREIGNERS ARNT TAKN EM FIRST CAN ARGUE THESE VERY VALID POINTS FIRST!
Hope it worked out. I've got my own one at the mo, so pissed off with these so-called work coaches. Already been told some BS by the manager, who could have sorted it out very simply. I've even got them on video, see in a few weeks. I'm using the local MP route, for now, maybe a solicitor later. It's like part of their training is to abuse who they have been allocated to help.
Just going by the staff's reactions and what they're saying, seems like he has a proven track record for kicking off so I'm guessing they have lost all patience with him. Saying it's 'in the past' is fucking dumb. He's built a reputation for himself and the staff are keeping him at arms length. plus it's a bit sus that he's going on about having this argument on video, yet there's no sign of it. and despite being dragged out, he's still sat there bickering, when he should just ask to file a complaint and move on. and huge doubt on getting a solicitor involved. My guess is he went to citizens advice at most. just baffles me how people get kicked out of job centres. i was long term unemployed at the only complaint i had was they just dont help enough. If you can't express a complaint without getting thrown out then you're obviously a fucking idiot
Oneday these buildings will close down or putin might bomb them down whatever comes first at the very least he will get rid of the vermin in the UK, that treat people in such a dire despicable manner in these job centres as the people are not struggling enough they have to make life even harder by treating people in such demeaning condecending manners. Oneday these people will end up with nothing.
Thank you for that info I have been trying for a long time to find out how much they earn. These DWP People act as if they are part of the high and almighty big earners of society when really and truly they earn a measly wage, they have no trade and are unqualified to act the way they do, as if they are something special which surely when they look in the mirror they must realize they are not. There is nothing wrong with earning a measly wage, having no trade, and having no qualification, but there is something wrong with these types of people making out they are something they are not. Back in the old days, you welcomed their stupidity. The trouble is now that some bright spark has given these stupid people power.
@@robertwilson7736who’s that the people who don’t work? Yes agreed, wouldn’t give them a penny. Crazy how they get entitled over having money given to them 😂 waste of space some people
Be aware...this place is the DWP disguised as a job center.. yes they allow the public in..but it's still private property. To record in here you need permission!! a place you don't..would be outside!!
Posted: Sept. 2021 - The Government have a Restart Scheme (est. 17.07.21) in an attempt to retrain, help with C.V's, looking into the hidden job market etc. Different training providers bid for these contract all across the U.K. Sounding promising I agreed. but the catalogue of error I've recorded is unbelievable, why aren't these projects scrutinised more heavily? After all the Jobseekers are. The budget quoted has been taken from Gov.uk website. Other info from admin staff at SeeTechPluss
I'm in the process of making a formal complaint, regarding a member of Jobcentre staff. He broke the cardinal rule regarding data protection law, relating to myself. What's in my favour, is that this isn't the first time this has happened with a different client, & he was subsequently stopped from using the computers. What's in his favour he's been with the Jobcentre absolutely ages.
I've been banned from the jobcentre because they induced me into a panic attack, laughed at me then told me I posed a threat to the staff apparantly my file is marked or something and local authorities have been made aware. Apparantly I threatened to punch a member of staff which isn't true at all so they lied about me after mocking me. They also keep the same woman doing phone call appointments, although apparantly I made her distressed. If she's that distressed why would she want to keep making appointments?
I HAVE WORKED ALL MY LIFE I AM A MANAGER MYSRLF, I HAVE NO SYMPATHY FOR LAZY PEOPLE, THIS MANAGER SHOULD ALSO BE SACKED SHE IS SO RUDE AND CLEARLY HAS NO EMPATHY
Here's a fact! There's a toilet cleaning job going n 100 ppl apply for it! 99 of em are not UK nationals one is! Guess who gets interviewed n gets the job? It won't be that 1% person! I've seen it first hand and experienced it! Being told I'm NSFW is no joke n neither is my psychotic unpredictable MH as a former childhood abuse trauma VICTIM! n bcoz of Masonic influenced peados the local health authority refuse to acknowledge that! N I can proove it!
This idiot thinks he can walk into a Job Centre with a history of abusing the staff, abuse the staff AGAIN, complain when he discovers that member of staff is actually a manager - while recording the whole ‘conversation’ like he’s some James Bond wannabe…. the police are called because he refuses to leave the premises (which is a perfectly legitimate course of action to take against a person acting aggressively and who also has a history of disruptive behaviour) … he’s then taken away by the police who throw him in a cell for 6 hours - probably because he is known to them and they’re fed up with his irritating foolishness- he then goes to a back street solicitor who tells him he has a case against the DWP - well of course they would , they’ll take any case with money attached! … the idiot fool then RETURNS to the job centre filming his visit even though he’s been made aware that it’s not acceptable…. he then proceeds to get irate AGAIN when he’s told that he’s effectively an irritating nuisance who should spend more time looking for work than sponging off the state and that it’s not the state’s fault that he fathered a child he can’t be bothered to support …. maximum respect to the manager who wasn’t taking any of this assh*les craziness…. his situation was self inflicted and his dilemma is his own making …. jeez you fool go collect cans and make you son proud you lazy sponging worm 🪱
Typical "I'm the victim" mentality. I hope you've got your shit together and have stopped blaming other people for your pathetic attitude and bad decisions.
Vicarious liability look it up
There will be documentation on the gov website about complaint proceedures. yeah don't just take their word for it. from gov website You will receive a final response by telephone or letter from the DWP Complaints team. This will tell you the outcome of your complaint, and how to contact the Independent Case Examiner if you are not satisfied. But it looks like it will go on file, and god knows when it would actually be processed.
She’s BLACK
No wonder you can’t get a job.Do yourself a favour and learn to spell,checkout the word “There”
problem is the reverse of their funding of their business is ( centre job ) hence the troubles as of past
I hope he gave this bull tht he was fed by the black woman to his solicitor too 😂
some staff are very kind and helpful, some other staff are utterly disgraceful, covering other staff that lie and make huge mistakes. even people with mental disabilities are blamed for the mistakes of the DWP.
It's criminal what goes on in those places
All part of the hostile environment deliberately manufactured to force people off benefits
you didnt let her speak.
Better off moving country than dealing with these crooks.
They never ever ever let you complain been tryna issue a formal complaint against my old work coach for over a year now
I've just discovered (though a letter from the DWP 'safe person unit') that I have my card marked as 'abusive and threatening'. I've never threatened anyone in my life. This service is supposed to be run without prejudice. Now I know there are people who work at the JC who's decisions are informed by these 'marks' on my file or case notes. These marks will ultimately have you discriminated against in their processes. These 'marks' should not be allowed unless someone has a history of resorting to violence. They decide that you are 'threatening' or 'abusive' because you asked questions or argued a point that may lead to a sanction if not sorted out. That's where they want to go. They want to lead you down the sanction route any way they can. Case in point. I had an appointment at my JC about 3 months ago and arrived 8 minutes early. I was asked to wait outside until my proper appointment time. I did this and by the time I got upstairs I had already been called. It took a while for them to realise I was there still waiting. When an adviser called me to her desk she immediately asked why I was late and went on to explain that it is important that I am punctual or this may lead to sanctions and that she will have to mark me down as being late. I was gobsmacked. I then explained that I have my smartphone with me and that it records geo location data through google. It knows where I am, what time I arrive, how long I'm there for, and what time I leave. It also knows what floor of the building I'm on and it records movements from the waiting area to her desk which is about 40 feet away. I asked her if I provided a printout from google will she then accept that I was 8 minutes early and not 40 minutes late? The look on her face was priceless. It was a bad start to a new adviser/client relationship. After more or less more of the same treatment for a further 5 minutes I told her, I would like to leave now if you have nothing further to discuss other than my punctuality. I got up and left. I think this would have marked my card as 'abusive and threatening'. This is not acceptable. I'm going to find out exactly what is 'marked' in my files through subject data access request. I can't wait to see what other lies they have marked on my file 😆
Job centre is a joke I've had multiple arguments with them and they don't give a Fk they are so condescending
They always have a security guard in the background pretending to be doing something busy, its so obvious he is earwigging.
Yep they're screws just like in a prison
Oversize mampie
You did well record video or audio or both, pain can be but do it when going to places of ignorance, the temple of employment for ignorance brains, these employment places attract garbage for staff.
Section 33 criminal justice act. Job centres are defined as public buildings. Therefore you are allowed to film. Justification for it is obvious because of the lies, and bullying. Edit: section 5 of the public order act is a favourite for young police squaddies to get their arrest rates up. "use of threatening.... abusive beehaviour, wihich has to be intentional.
All these souless people that are working in these force position of power job roles and are working for and in these souless organizations are all liers and they are all vile and they all will say your threatening them and that your with poor behaviour just because you are banging the truth drum and theydomt like it. They are all vile and very few of these people are Good who are working in these souless organizations. Also Alison Hammond here is doing much better here then on her This Morning slot lol
there just a bunch of bastard's
They're
dwp and jobcentre are a joke as a advisor asked me should i smoke weed because of my health problems so reported her
It is shocking that a SIA Licence badge holder does not know the law, the jobcentre is a public building, which means you are free to take pictures and enter whenever you like. I would question the guy who is filming because it looks suspicious to film a building which is not ina tourism location and has no interest . I would think you are carrying out reconnaissance of the area to plan a strategic terroist act, such as taking pictures of the building to check out the camera blind spots for aan attack and would of told you that.
Making a false report to the police is a crime in itself. The civil servant who did that should be suspended by the DWP and the police should prosecute them. If convicted, the civil servant should have their appointment terminated.
Bringing up this gentlemans past is out of order and terrible way to treat people the dwp this organisation should be closed down period it is not fit for purpose and these buildings all over the country are paid for by the tax payers they should remember that the buildings are a public place. The distain for this organisation is national I would be embarssed to work for the dwp. Freind once went for a JOB at their so called JOB centres and was told the JOB they picked off the cards hung up didnt actually even exist it was ''made up'' for government data figures only and the proof of this was the building the JOB was meant to be in didnt' exist in the area stated nor the work. What lies they tell. The people that work in the dwp are like some pre programmed robots? (Humans are not there as second class citizens !!! the disrepect shown to people is appalling. Eventually all these kinds of places and people will get their own behaviour served right back up to them.
You absolute bum, humble yourself, thinking you're sick waltsing into the jobby demanding money and all that you are not entitled to anything get up off your ass and work you bum scruff
did you know, in the current climate, this type of filming could be deemed hostile reconnaissance?🤷♂️
This type of filming is evidence proving the ill treatment of many in the dwp centres and exspose lies. Good for this man .
You look at staff the wrong way any excuse for a staff member to chuck you out it's there way you listen say nothing listen to her another corrupt staff member ,, Scum
No help for the working class in job centre only misery and mental abuse from staff if you are middle class post code the staff will help as much as they can but for the struggling needy families no chance for help ,,
Wow at this job centre they put everyone in prison😱😱😱😱😳😳😳
PSYCHOTIC CHILDHOOD ABUSE TRAUMA VICTIMS WITH SEVERE UNSTABLE EMOTIONS DON'T GET BOG CLEANING JOBS! EVEN BURGER FLIPPING IS OUT O THE QUESTION! EMPLOYERS N AGENCIES BLACKLIST PPL LIKE ME N I KNOW THIS AS A FACT! I'VE BEEN TOLD BY EVERY EMPLOYER IN MY PAST I'M NSFW DUE TO MENY REASONS MY MH BEING THE CATALYST ONE! I MEAN WHO WANTS TO PUT OTHERS AT RISK OF SOMEONE'S UNPREDICTABLE LOON BEHAIVOURS ? UNLIKE MPs WHO SCROUNGE 80k PLUS OFF THE PUBLIC PURSE THIS BLOKE GETS ROUGHLY£80 A WEEK! N HE'S A SCROUNGER?!! NOT THE MP THEN NO?!!! STFU ANYONE WANNA CHAT SHIT BOUT PPL WHO ARE UNABLE TO WORK LOW PAY ZERO CONTRACT JOBS IF THE FOREIGNERS ARNT TAKN EM FIRST CAN ARGUE THESE VERY VALID POINTS FIRST!
Hope it worked out. I've got my own one at the mo, so pissed off with these so-called work coaches. Already been told some BS by the manager, who could have sorted it out very simply. I've even got them on video, see in a few weeks. I'm using the local MP route, for now, maybe a solicitor later. It's like part of their training is to abuse who they have been allocated to help.
Without seeing the other video, this video meant nothing, by the way, try to have a conversation, and stop talking when your being addressed.
you need to practise Vulcan discipline x
Their not there you plank 😂
Where is this?
Just going by the staff's reactions and what they're saying, seems like he has a proven track record for kicking off so I'm guessing they have lost all patience with him. Saying it's 'in the past' is fucking dumb. He's built a reputation for himself and the staff are keeping him at arms length. plus it's a bit sus that he's going on about having this argument on video, yet there's no sign of it. and despite being dragged out, he's still sat there bickering, when he should just ask to file a complaint and move on. and huge doubt on getting a solicitor involved. My guess is he went to citizens advice at most. just baffles me how people get kicked out of job centres. i was long term unemployed at the only complaint i had was they just dont help enough. If you can't express a complaint without getting thrown out then you're obviously a fucking idiot
These job coach's earn up to 30,000 a year..to sit a look down their nose at you...because you can't get a job lol!
Oneday these buildings will close down or putin might bomb them down whatever comes first at the very least he will get rid of the vermin in the UK, that treat people in such a dire despicable manner in these job centres as the people are not struggling enough they have to make life even harder by treating people in such demeaning condecending manners. Oneday these people will end up with nothing.
They all want putting in prison
Thank you for that info I have been trying for a long time to find out how much they earn. These DWP People act as if they are part of the high and almighty big earners of society when really and truly they earn a measly wage, they have no trade and are unqualified to act the way they do, as if they are something special which surely when they look in the mirror they must realize they are not. There is nothing wrong with earning a measly wage, having no trade, and having no qualification, but there is something wrong with these types of people making out they are something they are not. Back in the old days, you welcomed their stupidity. The trouble is now that some bright spark has given these stupid people power.
@@robertwilson7736who’s that the people who don’t work? Yes agreed, wouldn’t give them a penny. Crazy how they get entitled over having money given to them 😂 waste of space some people
Be aware...this place is the DWP disguised as a job center.. yes they allow the public in..but it's still private property. To record in here you need permission!! a place you don't..would be outside!!
I call the them joke centre
Learn to speak and write correctly and maybe you can have a leg to stand on
Steven Marshall you ought to post part 2
Posted: Sept. 2021 - The Government have a Restart Scheme (est. 17.07.21) in an attempt to retrain, help with C.V's, looking into the hidden job market etc. Different training providers bid for these contract all across the U.K. Sounding promising I agreed. but the catalogue of error I've recorded is unbelievable, why aren't these projects scrutinised more heavily? After all the Jobseekers are. The budget quoted has been taken from Gov.uk website. Other info from admin staff at SeeTechPluss
I'm in the process of making a formal complaint, regarding a member of Jobcentre staff. He broke the cardinal rule regarding data protection law, relating to myself. What's in my favour, is that this isn't the first time this has happened with a different client, & he was subsequently stopped from using the computers. What's in his favour he's been with the Jobcentre absolutely ages.
@Hook Beak - Then he should know better. Are you pursuing this through DWP internal procedures and/or the Information Commissioner's Office?
I've been banned from the jobcentre because they induced me into a panic attack, laughed at me then told me I posed a threat to the staff apparantly my file is marked or something and local authorities have been made aware. Apparantly I threatened to punch a member of staff which isn't true at all so they lied about me after mocking me. They also keep the same woman doing phone call appointments, although apparantly I made her distressed. If she's that distressed why would she want to keep making appointments?
@@bluebottle1617 why would anyone want to go through DWP about DWP...better to go above them
I HAVE WORKED ALL MY LIFE I AM A MANAGER MYSRLF, I HAVE NO SYMPATHY FOR LAZY PEOPLE, THIS MANAGER SHOULD ALSO BE SACKED SHE IS SO RUDE AND CLEARLY HAS NO EMPATHY
It's all a massive fob off, what's the resolution? stop sanctions. Simple.
That looked so helpful with finding a job
Here's a fact! There's a toilet cleaning job going n 100 ppl apply for it! 99 of em are not UK nationals one is! Guess who gets interviewed n gets the job? It won't be that 1% person! I've seen it first hand and experienced it! Being told I'm NSFW is no joke n neither is my psychotic unpredictable MH as a former childhood abuse trauma VICTIM! n bcoz of Masonic influenced peados the local health authority refuse to acknowledge that! N I can proove it!
Yeah yeah sausage me
This idiot thinks he can walk into a Job Centre with a history of abusing the staff, abuse the staff AGAIN, complain when he discovers that member of staff is actually a manager - while recording the whole ‘conversation’ like he’s some James Bond wannabe…. the police are called because he refuses to leave the premises (which is a perfectly legitimate course of action to take against a person acting aggressively and who also has a history of disruptive behaviour) … he’s then taken away by the police who throw him in a cell for 6 hours - probably because he is known to them and they’re fed up with his irritating foolishness- he then goes to a back street solicitor who tells him he has a case against the DWP - well of course they would , they’ll take any case with money attached! … the idiot fool then RETURNS to the job centre filming his visit even though he’s been made aware that it’s not acceptable…. he then proceeds to get irate AGAIN when he’s told that he’s effectively an irritating nuisance who should spend more time looking for work than sponging off the state and that it’s not the state’s fault that he fathered a child he can’t be bothered to support …. maximum respect to the manager who wasn’t taking any of this assh*les craziness…. his situation was self inflicted and his dilemma is his own making …. jeez you fool go collect cans and make you son proud you lazy sponging worm 🪱
Typical "I'm the victim" mentality. I hope you've got your shit together and have stopped blaming other people for your pathetic attitude and bad decisions.
*Their lies. No wonder you've not got a job. (Not that you want one)
you have to remember,these people are better than you!