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If the old topside was dead and a new topside is also dead when the hot tub is powered up and allowed to stay on for at least 15 minutes, first part to check is the small fuse on the circuit board for the transformer. Can be in different locations depending on the spa pack model.

If the seal at the impeller has been leaking for a while, it can be difficult to remove the impeller. If the corrosion on the shaft is bad enough, the impeller may not come off in one piece, it may have to be broken off into small pieces to expose the brass nut inside the impeller. Once the brass nut is exposed, a socket can be used to thread it off the motor shaft, at which point the motor shaft will need to be inspected to ensure it's still in good enough condition to work with a new impeller and seal.

@Poolandhottubdepot if I put some ww40 or equivalent on it to help break it lose would that maybe work. Thanks

@@DeanScabar If you can get it go into the impeller sleeve far enough that it reaches the brass nut, it should help.

@Poolandhottubdepot well I'll give it a shot and let you know how it all comes out.

According to Balboa, the 59303 is for the North American market, and the 59304 is for the European market

Unlike the Balboa VS series, the BP series is not configured by the DIP switches except for limiting amp draw to ensure the system full load amp draw for the heater and pump(s) is not more than 80% of your GFCI breaker amp rating. The DIP switches for amp control can be set anytime. For the rest, the BP7 is configured in the software, which can be accessed by putting the system in test mode with DIP A1.

Ok so I have program 1 but when I use it my pump does not run with my heater I'm not sure how to fix this we have 2 2 speed pumps 1 cir pump and a blower right now I put it on program 6 but I'd like the circulation pump to work any idea why it would do this?

@@wildeyebilly1008 It would need to be set to setup #1 for 2 x 2-speed pumps, a blower, and a small dedicated circulation pump for the heater. Second, confirm all the pumps are plugged in the correct place: Pump # 1 is in J9, Pump #2 is J1 on the expander board, the blower is in J14, and the small dedicated circulation pump is in J21. What size is your GFCI breaker, and what KW is the heater? What are the high-speed amps on both 2-speed pumps?

@@wildeyebilly1008 Set up # 6 tells the system there is no dedicated circulation pump. It will task the #1 2-speed pump to run for heating and filtering at low speed.

DIP 2 & 3 are for controlling amp draw. Before turning on DIP 2 and 3 it's important to do an amp load calculation to ensure the total amp draw is not going to overload the breaker. Dip 2 on allows the heater to stay on when #1 pump is running at high speed. DIP 2 on allows the heater to stay on when pump # 2 is running at high speed. Take note of your GFCI breaker size and whether the heater in your BP7 is 4kw or 5.5kw. A 4kw heater draws 16.7 amps, and a 5.5kw heater draws 23 amps. For example, a 50 amp GFCI breaker at 80% load per NEC can run up to a 40 amp load total. Take 40 amps, subtract your heater amps, and that's what's left to run both pumps at high speed. If the total amps of the heater and pumps combined are, more than 80% of the breaker rating, then DIP #2 needs to be turned off; if less than DIP 2 can be on.

See the manufacturers features list : www.balboawatergroup.com/ControlMySpa

It only works with the Current generation ControlMySpa Ultra WiFi Gateway for BP7 Systems : www.poolandhottubdepot.com/balboa-controlmyspa-ultra-wifi-gateway-for-bp7-systems/

This system also allows the dealer or authorized spa service company if access is granted to access to the spa control system to assist with troubleshooting remotely if the spa malfunctions.

Agree with that,, Most people are gonna have a issue with a hardwired location that the unit can reach outside to the spa,,, mine is fine but I have hardwire connection on the other side of the wal from spa and only get 54% signal with the propriety wireless module.

Just ensure the string between the two transmitters is taut otherwise they won't be able to communicate with each other.

The Waterway wet end P/N 310-1510 comes with the impeller and seal assembled inside, the replaced seal P/N is PS-3865R.

@@Poolandhottubdepot Thank you for the info. So, to confirm, if I order P/N 310-1510, I won't need to order P/N PS-3865R separately, correct?

@@danmatian Correct, 310-1510 is the P/N for the complete wet end that has the wear ring, impeller and seal factory installed inside.

@@Poolandhottubdepot Thank you for the info and assistance. Will get it ordered up right now.

It cannot be connected to any regular heat pump. It does however work with the Gecko brand in.temp heat pump if equipped with RS-485 communication port which most of these 2018 and newer have in North American market. www.geckointemp.com/specs

@@Poolandhottubdepot Thanks, the problem is I don't see any of the gecko heat pumps in Australia and from what I read most likely also don't have the RS-485 communication ports as standard in the already built spas.

Are you referring to a leaking jet in a hot tub?

@@Poolandhottubdepot No outside, there is a puddle under the SPA and the water has become noticeably less. My pool has 47 jets!

@@viktorius5568 You would need to investigate, the leak could be coming from a jet body gasket, pump seal, heater gaskets, water backing up into the air valve(s) or a plumbing joint.

Yes, it's understandable that somewhere passes, for two months, 100-150 liters of water. Noah can't find it. Is there any way to seal it with silicone?

@@Poolandhottubdepot I’m so happy 😃 happy 😊😊😊😊

Only English at this time.

No need to program if longer filter cycle is not needed, Filter cycle can be changed from the factory default of 1 - 2 hour cycle every 24 hours for the Balboa BP series for heavy use spas that need more filtration. If you turn the jets on they will only run for 15-20 minutes because they are on a timer. For filtration the pump comes on as programmed and runs the length on the programmed filter cycle.

@@Poolandhottubdepot Did not know. What if I tried to set a different time? Is it possible to revert the entire program back? Thank you very much for this information!

@@viktorius5568 You can change the filtration cycle start time and duration if you like but there is not a reset set button to change it back, you would have to go into the setting and change it back. What topside control panel do you have?

@@Poolandhottubdepot Exactly the same as in your video.

www.poolandhottubdepot.com/balboa-tp600-6-button-topside-with-overlay-55673/. see "menu guide link " in the bottom of description than look at page 10 it has all the settings for adjusting filtration.

You would need to purchase and install the optional BBA (Balboa Bluetooth Audio) module than follow the instructions for that device. th-cam.com/video/jgBqkh8KyTs/w-d-xo.html

Are you referring to the backlight of the keypad that illuminates the buttons etc?

@@Poolandhottubdepot exactly, that light

@@cristhianherrera8775 Its not possible to turn the backlit part of the keypad off, the keypad will stay lit as long as there is power to the spa.

@@Poolandhottubdepot I understand, I appreciate your answer, I just bought my equipment and I had that doubt

Yes they can be used in inflatable hot tubs, just follow the instructions on the bottles.

We've discontinued the product due to problems, it's not recommended for any pool filter.

Are you in Europe, USA or Canada?

@@Poolandhottubdepot USA

@@stevegremmels7283 May be worth reaching out to the dealer were it was purchased and requesting a replacement under warranty,. These are good systems and typically installs and works seamlessly but if an issue arrises that can't be resolved replacing the unit usually solves it in our experience.

No it was designed for sand filters, product has been discontinued.

Pool and Hot Tub Depot and many other retailers have stopped selling this product due to issues with some filter models, they appear to work well with new filters but many older filters don't have the same internal design and when the filter is back washed all the balls would flush out. The manufacturers solution was to add 1 bag of sand in the bottom of the filter then fill the rest with the filter balls which in our opinion is not a good solution because that does not eliminate the sand in the filter.

@@Poolandhottubdepot thank you!

Gecko JY series does not have DIP switches, breaker setting can be accessed and set from the topside control panel. Reference the quick Start card that came with the new unit, section 4 shows the steps. It does not automatically switch to the correct breaker setting. Which topside control panel do you have?

Top side panel is in.k330. Unit inside spa is I .yj-v3

@@richardrobey7062 For the K.330. Press and hold the "light" button continuously for about 20 -25 seconds or until you see the breaker setting appear on the display which may display as b.40 (Possible default). With the temp up/down button toggle it to b.32 if you want breaker setting to be 32, then touch the light button to save the changes and the system will then reboot with the new breaker setting.

@@Poolandhottubdepot wow thanks! Appreciate you replying. Will have a look at this tomorrow :)

The seal (white ceramic mating ring) in the volute can be removed without removing the volute from the motor but its easier to install the replacement and ensure it is seated properly with the volute removed. When the new seal is installed it must be seated and even. If its not seated all the way and uneven it will leak soon as the pump starts.

@@Poolandhottubdepot thank you! I understand proper chemical balance is important but Is it normal to have to replace this seal every couple of years?

@@Holdfast Are you using a basic value grade seal or a Viton grade? Seal life is dependant on chemical level maintenance but also the seal quality it self, value grade seals tend to have a shorter life, North American made Viton grade seals typically can last longer if chemicals are maintained in our experience.

There should be a part number on the Waterway label that starts with 3420.... we would need that complete P/N and also the first 5 digits of the Waterway serial number on the pump. Water has 2 different styles of seals for your pump model, one style for pumps made before 2012 and a different style for pumps made after 2012. The serial # helps identify the year it was made.

New shaft seal does not come with the o-ring for the 315-1260 volute, they are sold separately.

So do I need an o-ring or not? Its an old style pump. Thankyou

If the part number on the back of the volute is 315-1220 then no seal o-ring is required as it's not designed for an o-ring. Only the volutes with the P/N 315-1260 on the back are designed for and require the seal o-ring.

Amazing, thankyou!

The slinger that comes with the kit is a genuine Waterway replacement part and is designed to spin freely on the motor shaft per Waterway.

It's not possible to change on the current generation Balboa, Gecko and other brands of control systems. All hot tub control systems can only heat to maximum of 104F / 40C per the the Consumer Products Safety Commission and Underwriters Laboratory (UL). Any hot tub or spa manufacturer that produces a control system, or modifies a standard control system, to exceed 104 °F is in violation of their UL listing and will have their listing pulled by UL.

Pool and Hot Tub Depot Those are not EU regulations are they? I live in Iceland. I NEED my hot tub HOT not just luke warm :) For me a 40°c tub is pointless 😬