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We are working on going chartless. I will be watching this again on Monday and immediately implement it. Thank you ❤

Wow! All this time I did not know that I can pin the quick fill list!!!! Thanks for the video!

Andre!!!! You add so much to our industry! You are the architect in ES training! I feel the route sheet keep us accountable, it’s the handoff between clinical staff and admin staff. The route sheet connects us.

Hello Andre, if the charge amount is different from the allowed amount on the eob, can I change the charge amount o the system? or how do I post the allowed amount?

This is a 101?! GAH

is there a way to show our UCR on our tx plans and our ledger using fee shcedules?

Please tell me what the coverage book is for? I really need help in this department😅

Do I need the coverage book if we are out of network? I’ll start new job and my boss needs help in this department. What do you charge for a webinar like this?

I have to binge watch your videos. I just accepted a position in front office manager and I need to know the nooks and cranny of this software. I

can you do one for EOB/ERA

Thank you for this

Is there a video how to set up intellicare?

Hi Andre and / or someone who knows the answer to this. Do you have a video about Account Receivable By Responsible Party report? How to generate statements for patients and ways to track who paid (report) for the statements sent. Thanks!

Thank you for this video. I need to watch more. Do you also have prepayment video for future tx that is scheduled for later? And how to correctly distribute it

Will the payment go to the provider or the patient if we are classified out of network with medical?

This is supposed to be a 'tutorial', yet it appeared as though he was trying to figure out how to navigate it in real time. Just Go with Dentrix, it's a considerably more intuitive interface and far more forgiving in terms of bulk payments and post editing claims. Dentists Notes: Claims CANNOT be edited after post. Claims with addt'l payments, or in the case where a VCC is reissued as a check will require generating a new claim where the Hx of office / aging notes WILL NOT carry over to the newly generated claim (Tedious Work).

Phase numbers here I haven't used on exploding codes. I plan on adding them. On my drop downs I don't use a period in front of exploding codes but I use a + at the end to show the exploding code contains all procedures needed.

When doing a bulk payment will it close that claim?

cost of Imagn software and support?

The second person was a little muffled microphone. Also the big case employer was Boeing (deep pockets)..since you have to balance the account in Eaglesoft, how does your software integrate with Eaglesoft so that the patient is accounted for?

Any known changes to improve stability?

Your screen is so small I can’t see. Please redo video with full screen please.

So many Fielders asked for this information! What have YOU Found in Verion 22-23 that has been a great new feature?

If we are FFS practice, do we need to reset insurance balances? I’m guessing no, but want to make sure.

Thank you ❤❤❤

What if I accidentally applied back to patients account 😢?

Andre, I would love to see a video on electronic claim submission and attachments. Is there one available that I may have missed?

Do you have a video on statements?

Is there an eaglesoft manual you can buy? One that has a step by step for most all thing needed to know? Thanks

This is excellent. I never knew this was an option. Thank you so much for the explainer!

if their insurance changes then if you still have preferences with their old member iD can't that mess things up?

For chart ID we put Met for metlife etc and that shows up on the desktop on Eaglesoft next to their name

Very useful, thank u! I like this better than dentrix

Should you enter the Primary Insurance ID also in the secondary ID line? I work in an office that does this. Patient does not have secondary insurance but they put the Primary # on this line?

Your videos are always so helpful and informative. My question is: can you select more than one option from your smart notes, if so is that in the settings I would need to set up?

How do you make extracted teeth disappear off the chart? It's so annoying. There is no reason to have big huge black X's through the teeth if they are missing. It looks horrible and makes the chart look too busy. Dentrix you literally just select the tooth, hit 1 icon, and BAM its gone.

Andre, thank you for this video, very helpful! Question is if you posted a payment and something was incorrect, I.e. wrong date, added to account and should have been adjusted, etc, how do you go back to correct the posting?

I love it! Very useful - thank you.

Can you reuse an employer? We have several inactive.

Why did you “remove from appointment” the 4BWX versus “Delete” them from the plan/accepted chart?

RDH I need guide to post notes

Not sure if you are still checking comments do you have a video on Debiting, if insurance allowed more than what was estimated for example a cleaning.

I came across this video looking for tips on scheduling multiple offices with eaglesoft from a central hub. Are you familiar with any practices doing that?

With all the blatant issues with Eaglesoft we've been dealing with since version 18, these are the updates they came up with? So disappointing yet again. Combine the COM P/COM A into one button. Put a larger Edit Employer screen, so we don't have to scroll through breakdown percentages. Customizable confirmation statuses. Eaglesoft doesn't update MAAG when you reach your production goal. What is PTC doing? WE DON'T NEED MORE CARE CREDIT INTEGRATION!!!!!!!

Hello! Is there any video where you can show us how to send claims?

If an office is using fee schedules, how do we calculate what their gross production actually is since we are posting the adjusted fee?

Hi Andre, From the hygiene appointments, what we do just click the icon of waking person as a quick walk out, add the services if need be, then save and close. To do a quick walk out like that, do you see any problems with this? Thank you.

Inspiring!

Can you run a report on patients who failed or cancelled during a certain time period?

Love that you mentioned Rosh Hashana and Yom Kippur