In this episode we feature an entertaining and informative conversation with Culligan dealer and former WQA President C.R. Hall. C.R. shares his journey from growing up in the water treatment business to expanding into the coffee industry. He discusses the challenges of scaling operations, the importance of customer satisfaction, and the lessons learned along the way. Hall emphasizes the significance of leadership, the value of education, and the joy of seeing his team grow and succeed.
Learn more about WQA at wqa.org. The WQA Convention is April 22-24 in Long Beach, CA. Learn more at convention.wqa.org.