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Hi, That is a programmable feature that is setup by your installer. The stay button should be the trapazoid button on the remote. However, it can be turned on/off in the programming.

Hi @lukewolfgames, The 3000 system uses a different data bus to the 880 and ultima series. Generally updating to the 2000 or 3000 control panels isn't a huge cost especially compared to changing the keypad. This is the keypad to match your controller. commerce.boschsecurity.com/in/en/LCD-icon-keypad-8-zone/p/F.01U.073.966/

Hi @alfdat, depending on the gate opener. Most have a control input that allows integration to different access systems. I have yet to come across one we couldn't integrate with.

@@elliottburgoyne5779 Thank Elliott!, here I'm talking about LiftMaster Gate Operator. I'm a little confused because doors can be locked or unlocked. Gates needs to action the opening or the closing. Where I should connect the terminals inside the WX controller, and, How can I know that I will need resistors?

Hi this normally means a detector in your entry path is set to instant or handover. It is more likely the zones are programmed incorrectly. This is something you should pass back to your installer or you can attempt it yourself with the installer guide at your own peril :).

@@elliottburgoyne5779 we had an outage and the battery backup ran out. Ever since then that’s when it started. Where can I find the installed guide

Hi, the Solution 862 is an earlier model, and has a different fault listing. The fault indicated on "2" is still the date and time, but the fault on "8" is a communication fail, not a tamper. We would recommend contacting a technician to have a look at your system. You can power down your system in the meantime, this requires unplugging the panel and disconnecting the battery.

@@accessalarms thanks for the prompt reply. So you are thinking if I unplug the power supply from the powerpoint... and take off the battery terminals.. that unit will power down? To try to stop the insesant beep I did unplug the power cord and no battery was connected but the lights remain on the unit and it still beeps? Does that mean it's hard wired somehow? I have download the manual for the Solution 862 and yes the manual said zone 8 is 'communication' ...however, my guess is the installer of the system (previous owners of the home) in ball point pen have written the zones on the inside flap of the door lid - zones 1234 & 8... and zone#1 entry zone#2 kitchen etc and zone#8 states "Tamper" - so it's logical to assume he has somehow allocated zone#8 to 'tampering'? if not why would he write that on the information flap? That said, I dearly would love to just stop it beeping and if that means turning the unit off completely as we dont use it anyway I would do that? Thanks for any further help you can provide. cheers

And whilst I appreciate I can call a 'technician' im am trying to do my best not to find myself with a bill of at least $200 for a service call. Because that's pretty much the minimum it will cost for anyone to visit the home and figures out how to solve the never ending been.

perhaps I don't understand what's required to 'unplug the panel'... would you mind telling me what's required to do that? Clearly I know where the 240V socket power adapter is, but do you mean unplug the keypad panel, do I remove that and unplug something behind that? I also can unplug the battery I just replaced inside the steel box

Hi Brian, the panic alarm can be turned off in the same way as disarming your system, you will need to enter a valid pincode.

thanks for the interest cono. Here's the quick assembly video :) th-cam.com/video/3vQXIRo4M7E/w-d-xo.html

Sometimes it takes a while for the system to start up. I would leave it for 10 mins if it still has just the logo, check the hard drive connections. Failing that might be best to flick off an email to TVT support. They can give you the restoration process.

@@accessalarms i have check hard drive and change the adapter. I pull mother board but my dvr is hang on TVT logo 5 minute again restart and hang do you have TVT DVR Firmware

@@Widecommunication I am not 100% sure of the model and current firmware you have and loading the incorrect firmware wouldn't improve the situation. The method may be different depending upon the age of the recorder. I suggest getting in contact with TVT directly en.tvt.net.cn/service/download196.html or the installation company that you purchased it from. Hope that helps.

Hi Carrie, this is likely due to you are using the wrong internet browser.

Hi Mathew, one of the key benefits to the protegeWX is there is no need for the software. It has its own inbuilt web page. Just enter the network address of the unit into you internet browser and it comes up as you see in the video. If you don't know the network address you may need a technician to reset it for you.

Hi Mathew, The controller doesn't have any software it has it's own inbuild web server. You can just open the address of the controller in your web browser (chrome, firefox, edge, safari...)