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informative session on healthcare laundry from all three experts. Thankx

Could we ask for additional resources regarding the part of dr Sachin’s?

Very good information but mentioned RAG very briefly.

singapore healthcare workers have more problems than a little. these morons are extremely evil

vaccines can be suggested NOT mandated or mandatory in ANY setting. vaccines do not protect anyone from disease and they do not prevent infection. any organization that mandates or forces employees to take shoddily made medical products should lose federal funding.

23:23 is magical!

"Promo SM" 🤔

Nice

I really enjoyed this, thanks for sharing

Please I need the link for the survey

very interesting and insightful - these webinars are actionable and practical

Thanks so much for this insight 👏👏👏 I learnt a lot joining the program yesterday. Kudos to the organizers

Quite an insightful discussion , Benchmarking has a lot of parameters to be considered especially in healthcare. Looking forward to this conversation after the Piloting is done and some more work is done. Otherwise this was great work done

Graham Acolatse

Hiii Mr lotz

Fantastic lecture on quality

sorry i wasn't able to attend

Thank-you

Spent waaaay too much time on task work in the beginning of this video.

Superb

Nice

00:08:44 - Introducing all speakers 00:10:05 - Ajibike Oyewumi, Healthcare Quality and Patient Safety Expert, IFC 00:36:46 - Penina Kirea, Chief Nursing Officer, Avenue Healthcare, Kenya 01:02:56 - Jacqui Stewart, CEO of COHSASA, South Africa

00:04:24 Importance of benchmarking 00:05:50 IFC Healthcare Benchmarking Pilot Presentation by Emmett Moriarty, Managing Director, Ennismore Advisory Ltd 00:35:47 Panel discussion: - Dr. Tim Morgenthaler, M.D., Sleep Medicine Specialist, Mayo Clinic - Charles Dalton, Senior Health Specialist, IFC - Emmett Moriarty, Managing Director, Ennismore Advisory Ltd - Dr. Eduard Lotz, Chief Operating & Clinical Officer, Abdali Medical Center - Dr. Elikem Tamaklo, Managing Director, Nyaho Healthcare Limited

Great work

00:03:05 - Joseph Williamson, DMS, Maternal-Fetal Sonologist, Healthcare Quality Consultant, IFC 00:39:33 - Dr. Zeeshan-Bin Ishtiaque, Chief Medical Officer, Shifa International Hospitals 01:00:20 - Amr Abdelwahab Osman, Senior Partner, LOGIC Consulting 01:24:27 - Question & Answer Section

07:11 Dr. Chukwudi Robert Ochuba, Clinical Director, Lily Hospitals 27:09 Gaurav Loria Group Chief Quality Officer & Head Operations, Vice President, Apollo Hospitals Group 47:12 Abdul Manzoor Ahmed, Quality and Patient safety specialist, IFC 1:22:21 Questions and Answers

00:07:10 Dr. Joan Osoro-Mbui, Chief Operations Officer, MP Shah Hospital, Kenya 00:33:27 Natia Mgeladze, MD, PhD, Global Lead, Food Safety Advisory, IFC 01:08:08 Prof. Hamzah M. Alqadiri, Professor of Food Microbiology, The University of Jordan 01:38:02 Questions & Answers

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00:04:53 Clinical Outcomes: How effective & How safe is the treatment we provide to our patients 00:06:40 Prof. Anupam Sibal, Group Medical Director, Apollo Hospitals Group 00:26:09 Dr. Neo Tapela, Chief Scientific Officer & VP, ICHOM 00:46:08 Michael Giuliano, Executive Director, ACHS International

00:08:54 Dr. Ajibike Oyewumi, MD, Healthcare Quality and Patient Safety Expert, IFC 00:38:37 Dr. Anand R, Head of Quality, Manipal Health Enterprises 01:05:42 Aafke de Graaff, Head of SafeCare, PharmAccess Foundation

Thank you IFC for the webinar.It has been so helpful.

Webinar speakers: 9:32 23:13 Francine Westergaard, MSN, MBA, RN, Principal Consultant JCI 17:58 Dr. Ajibike Oyewumi, MD, Certified Professional in Healthcare Quality, Quality Improvement Consultant, IFC 1:06 Marale O. Atechian, PharmD, Ms, CPHQ, Principal Consultant JCI

Webinar speakers: 11:48 Dr. Tobias Schilling, Physician, Founder and CEO of Hannover-Medical.Management 34:02 Dr. Yasser Mohamed Ahmed AL-Sayed, Head of Nuclear Medicine Unit, Al-Borg Scan 49:40 Dr. Ajibike Oyewumi, MD, Certified Professional in Healthcare Quality, Quality Improvement Consultant, IFC

Webinar speakers: 12:51 Dr. Sachin Wagh, Medical Planner & Hospital Design SME Strategic Knowledge Solution, India 37:31 Dr. Moataz El-Zemaity, Chief Medical Officer at Children Cancer Hospital, Egypt 55:31 Dr. Abdullah M. Sharaf, Regional Operations Director Magrabi Hospitals and Centers, Egypt

Webinar speakers: 11:31 Dr. Ashraf Ismail, Chairman, General Authority for Healthcare Accreditation and Regulation, GAHAR 44:21 Joseph Williamson, DMS, Maternal-Fetal Sonologist, Healthcare Quality Consultant, IFC 1:26 Faith Muigai, CEO and Founder, BridgeWell Health

Webinar speakers: 00:14:38 Jacqui Stewart, CEO of The Council for Health Service Accreditation, Southern Africa, COHSASA 00:31:01 Dr. Zeenat Sulaiman Khan, Regional CEO AKHS-EA, Global Head of Quality, Clinical Programs and Projects, Aga Khan Health Services, JCI Consultant 00:56:41 Dr. Ajibike Oyewumi, MD, Certified Professional in Healthcare Quality, Quality Improvement Consultant, IFC

00:07:38 Importance of this topic 00:08:20 Gunnar Németh, PhD, Co-Founder and Chairman of the Board at Stockholm Center for Spine Surgery: 00:09:45 A culture for quality in healthcare. 00:10:31 What do we need to keep high quality? 00:10:43 First: Involvement from top management. 00:11:13 Second: A no shame-and-blame culture. 00:11:54 Encourage staff to report. Discuss root cause. Learn from miss. 00:12:26 Quality and patient safety is important as in flight industry. 00:28:29 Eric Woo, ECRI’s Regional Director, Asia Pacific Region: 00:32:37 We are learning from mistakes. 00:32:54 Safety Incidents reports. 00:37:07 Learning examples. 00:46:43 Key Success Elements. 00:48:08 Importance of sharing platforms. 00:48:34 What do we really want from leadership. 00:48:53 Learning VS blaming. 00:51:05 Ensure multidisciplinary involvement. 00:53:35 Make sure you have Reporting system. 00:54:31 Report system must be accessible to all staff. 00:57:08 Investigation and analysis. 00:59:45 Root cause analysis. 00:59:57 Look to the entire incident more objectively and comprehensively. 01:00:10 Accountability assessment method. 01:01:29 Learning drives improvement. 01:02:45 Sharing of learnings is important. 01:05:37 ECRI Top-10 Patient Safety Concerns Report (check to download). 01:07:52 Dr. Olujimi Coker, CEO of Lagoon Hospitals, Lagos, Nigeria: 01:08:32 Transition from No blame to Fare blame. 01:11:59 Culture is multiplication of several habits. 01:12:18 Leader must set their vision. 01:13:36 Leader can destroy Safety culture. 01:13:54 Variability is the enemy of safety. 01:14:50 How do the errors occur. 01:16:39 Communication is a key to prevent errors. 01:17:19 Near misses today may lead to an error tomorrow. 01:17:53 Create a positive Safety culture. 01:19:23 Four components of Safety culture. 01:20:32 Key elements to make patient care safer. 01:21:45 How to manage behaviors in Just culture. 01:22:29 Were your staff trained? 01:23:04 Importance of root cause analysis. 01:24:46 What is your hospital's reputation?

Thank you so much for the such a frutifull webinar .. I hope that in the future , Organize a webinar for standards , policy and procedure for the Ambulatory Centers including the day Procedure Unit .. Thank you.. Quality and Patient safety Manager.