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Hello! Great point. I will take this to the video team and put it on our list of videos to make. We do have a short format video showing how quickly and easy it is to turn your sofa into a pullout bed. But we do not have any long formats showing the process.

Hello! GREAT NEWS! The Pinnacle can come in a chenille fabric! The best way to find out which fabric is best for you is to come in-store and check out the Pinnacle in person. You can also work with a DC to order fabric swatches through the corporate website if you want to be extra sure on your choice! We are happy you love that fabric as much as we do. Hopefully we can get you into your own Pinnacle soon!

@@LZBOttawaKingston Yay! I am super excited to hear this great news! I was looking at the gibson rocking recliner yesterday, finding out that there's a canyon dener brown color, and a dark blue color, both chairs that are in that very soft chenille fabric. good news! both of those chairs looking exactly like my old recliner. sadly i didn't pay attention to that chair's model name. wondering if it's a jasper, gibson, morison, addison or pinnacle recliner. hint: that recliner i was always curled up in back in the day, when my grandparents passed the chair to my uncle on my dad's side of the family, i really enjoyed its cozy soft chenille fabric. I visited your tucson location while doing an independent program for the blind for a year and a half. i visited your store location twice in one week in november 2011. great news! you guys had a model at that store location called, the blake. my goodness, i was in love with it. it wasn't the pinnacle like this chir. for sure i will have to hop by your chandler, or mesa arizona location. somewhere close to the town i currently live in at the moment. I also have a question about the pinnacle model. does this chair include the 18 reclining positions feature? my step-grandmother's recliner has that feature. and i love it so much. thank goodness i still have a picture saved on my phone, a picture i downloaded from my laptop, a picture of me sitting in my old blue recliner. sadly it was bigger than the pinnacle. and yep the only way to find out what size of recliner is right for me is to come to your chandler or mesa location here in arizona. so glad i asked a tucson la-z-boy store employee what material the La-z-boy blake recliner was. sure enough, low and behold, the material was a chenille. felt exactly like my old blue recliner. i miss so much. i've been taking notes yesterday writing down models of the gibson recliner color options that have the chenille fabric. and i hope that model is as close to the size my old recliner. 43 inches tall, 43 inches tall and 44 inches wide. thank you so much for the feedback. i will return to this video if i have many more questions to ask about thhe piiiiinnnnnaaacccclle reclinner. i am so excited to get my chair soon. a chair i can finalllyyy cuurll uup innnnnn. it will match well with my coles blue throw rug.

@@LZBOttawaKingston Do you know what the nice thing about going to the Tucson La-z-boy location twice in one week was? Well, the Monday I went over there, it was halloween 2011. 4 PM. I went into your Tucson location, and I was greeted by a cheerful employee. She offered me cookies and coffee while I was checking out your Blake model. I believe that chair woul'dve been 44 inches wide, 43 inches tall, and 43 inches deep. Who knows, your blake model, could've been the gibson model. Good news is that I can do the try before you buy trial as I'm in your chandler or mesa store location. Good news is that I asked my father if he can help me get a new recliner to replace my precious old one manny years ago. take note that my old recliner, i'd say was made int he 2000s. and the exciting news is that your company will continue to make great manual recliners that will always match the style of my old recliner. i believe my old chair wasn't a pinnacle since the pinnacle model has a smaller profile. but for sure i will hop into your Chandler, or mesa store location in the east valley here in arizona, and check out the pinnacle chair first. explore its 18 reclining position feture. i want a recliner that can lean back all the way, making the chair turn into a bed. not quite. but, just that feature i love so much. my step-grandmother's la-z-boy does that when i go to her house. and i am in paradise. also, does this pinnacle recliner have a flat seat? my old blue recliner that was soft to the touch, had a very flat seat. not a bucket style seat. a bucket style seat that's in my step-grandma's leather la-z-boy recliner. same chair that my mom and step-dad also got for her husband back in 2012 when i visited your chandler location. thank goodness my step-grandma saved her recliner. good news is that it'ss still in good shape 11 and a half years later. her 4 boys are in their mid 40s, and the oldest is 50. and they take good care of my stepgrandmother's rrreeccliner when they come vvvvvisitt. great handy men indeeed ttoooooo.. but just wondering if this pinnacle has that flat seat that i love. kind of like that 90s and 2000s vibe that i love so much. kind of like my old blue recliner. with its beautiful ssoft chenille lines going vertical as i move my hands over the lucious seat of my old chair. no bucket seat. just a flat seat. nice thing was i always invited my cousin to come withme in my ooooooooooooooooooooooooooolldd chair. i'd have to sit close to one arm of my old recliner. that was the measurement i tolddd yoou aboooout earlier. 44 inches wide 43 inches and 43 inches tall. can't wait to tessssst oout tthe chhairs in your store when ii arrive there soon. thank ggooodnnnesss for cchenille fabric. i know when i take my chair home soon i will be in a safe haven. all i need is a ccoozy weeeiigggggghted bbblankkkket, annnd iiii amm all seet. ready to go. my cuddle space, safee sssppaacee,, aannd aaa ppppplacce ii can cccccaaalll home. the chenille soft fabric will be inviting to guests. and ii hope thisss ffabrriicc iiiss ppeeet friendly.

@@LZBOttawaKingston I got a 14 and a half week old dachshund puppy, a 14 year old dashund, and an adorable bichon frise puppy. 3 three fur babies are females. I am so thankful your company carries chenille fabrics. til this day i still remember the softness of the material. its clean lines going horizontal on the arms of the chair, and clean lines that go vertical on the back of the chair just like my old chair. Please let me know if this fabric is pet friendly. I wish youtube can allow me to send photos on here but i guess not. So I can show you a picture of my old blue recliner. Thank goodness your company can send out free swatches that i can test out. I will definitely pop by the chandler or mesa arizona locations to test out the pinnacle. second option that i will try out is the gibson recliner. and i hope that chair is the one that will catch my eye over the pinnacle. only way to find out is to sit in the chairs. become a goldy lox in your store, finding out the perfect recliner that will fit just right. a chair i can keep forever. a chair i can put in my room on my blue throw rug. a chair i can invite my mother to come sit in, to take away her back pain and siatica pain away. no other brand is better. la-z-boy is where it's at for me. my grandpa on my mom's side owned a chair and a half, from what i remember, he bought that at montgomery ward back in 1995, at the time, my mom and i lived with him around the time she had my middle brother. my goodness i miss that wall recliner. i'd go curl up in it. my grandpa even would have me lay in his chair when i'd come see him. so i can watch CMT country music videos on tv back in the 90s. I'd share that chair with my aunt, whose the same age as me. before i never saw that chair again in 2004, i'd invite my uncle's girlfriend he was dating at the time, to cudlde with me in that chair. and yep that chair was a chenille fabric chair. didn't know what chenille was cause i was only 13 at the time 220 years ago. but thank goodness, a store employee at the tucson location i visited twice in one week in 22011, told me what the blake model was made of. chenille. soft to the tttouchh.. lllikke my old blue recliner, and my grandpa's oversized chair and a half from thhe 90s. again thank you ssooo much and i will be visited your store, trying out the pinnacle chair first, before i am gently cuddled and cradled by the gibson rocking recliner, hoping that the chair is tthhhhe ssssammmmmmme size as my olld blue roccccckinnng rreecliner thaaatt did have a wodden reclining handle on the side below the right arm of the chair. so excited. i will be a kid on christmas day when i get my new chaiir soon. that's my main goal for 2024.

That is AMAZING to hear! We are happy you are enjoying it! :)

We LOVE Ron!

Hey Ken! Appreciate the comment and the great idea! Even though this isn't how it's done now, we at La-Z-Boy always want to be creating a better experience for our customers :)

Hello! I have linked a video down below to a video we also made about our "5 Best Recliners for Shorter People'. th-cam.com/video/ebzlZIGHCVA/w-d-xo.html But we do recommend coming into one of your local La-Z-Boy locations to have a sit test! This way we can properly fit you into the right chair for your height! :)

Hey Linda! I have attached a link to our website about the Harbor Town and all the information you need to know about it, including the dimensions! www.stylemeetscomfort.ca/learning-center/the-la-z-boy-harbor-town-recliner-review Thank you for watching and I hope this helps :)

That is great to hear! Happy furniture shopping!

Hey Damiette! La-Z-Boy offers over 800 fabrics and leather options to choose from. Our design consultants can help show you all the options you can choose for the piece of furniture you are looking for. You can call or schedule a visit online to see! www.stylemeetscomfort.ca/

Hey Shirin! You can purchase this from our Canadel showroom located at our La-Z-Boy Kanata location or you can book an appointment online on our website www.stylemeetscomfort.ca/

Hi Matt. Thanks for your feedback. La-Z-Boy leather furniture should certainly last longer than 2 years if properly cared for. In fact, we have an article that outlines the Common Problems with Leather with Solutions (www.stylemeetscomfort.ca/learning-center/problems-with-leather-furniture). This article also offers helpful maintenance tips. If you have specific concerns with your leather furniture, feel free to reach out to our service department at La-Z-Boy Ottawa & Kingston customercare@lzb.ca.

Hi Josephine! For pets and kids, we recommend choosing something highly durable from our Pet-Friendly Fabric or iClean Fabric selection. Each type of fabric comes in a variety of colours and textures. Check out these articles for more information: www.stylemeetscomfort.ca/learning-center/pet-friendly-fabric-review www.stylemeetscomfort.ca/learning-center/la-z-boy-iclean-review

Any time!

My pleasure!

You're welcome!

Hey Jarrod! This is our cover C170053 which we call Ash. If you have any further questions, please feel free to call your local La-Z-Boy location and we would be happy to help!

Hi there! We are sorry to hear that you found discomfort form your Astor recliner. It sounds like you chose a recliner that might not be the right fit for you. If you are in the market for a new recliner, you might consider choosing from our Best Recliners for Tall People (www.stylemeetscomfort.ca/learning-center/la-z-boy-recliners-tall). It is also a good idea to take a sit test to ensure that the recliner you choose is the right fit and supports your body in the right places (www.stylemeetscomfort.ca/learning-center/recliner-best-fit).

@@LZBOttawaKingston thank you, yes I went to the store twice and sat in it for a good while before I bought it. It's OK for 10 minutes. But when I got it home and sitting in it for hours it was causing my lower legs to go to sleep and discomfort underneath my knees because of the padding at the edge. And my feet not being able to touch the floor if I didn't recline. I'm 6'4'' almost 6'5'' so I guess it's designed for even taller people. It would be nice to be able to lower that model but I'm happy with my LB Gibson, very very happy, best chair I ever owned

Hi Crimson, La-Z-Boy furniture is manufactured in North America, specifically in Dayton Tennessee, including the Pinnacle recliner. None of our furniture is manufactured in China. To learn more about where La-Z-Boy Furniture is made, check out this article. www.stylemeetscomfort.ca/learning-center/where-is-la-z-boy-furniture-made Thanks

Glad it was helpful!

Glad it was helpful!

Hi there! The instructions for removing the back on a swivel recliner are the exact same!

You're welcome 😊

Thanks for your question! A 4 seater power sofa would be similar to take apart but has some differences. Please contact our service department at service.rep@lzb.ca for detailed instructions.

Thank you very much for your comment Greg. Your insight might be helpful to others trying to diminish the clunking sound of their recliner

@@EphemeralProductions I agree. It's just too loud and annoying to put your foot down before close or slight Rock back before close to reduce sound. However I'm keeping it because it's very comfortable compared to others I have tried and great quality frame work etc. I may try a carpet under the recliner to see how well it muffles the sound.

oh my god just found this comment and it works like a charm, me and my downstairs neighbour who is constantly complaining about my recliner noise thank you!

Thanks for your inquiry Dan, No, it doesn't lay flat. Please contact customercare@lzb.ca for more info on this sofa or to find something more suited to what you're looking for.

Hi Maryam, It's called Becker C161062

Thank you Serem. My wife and I and our 4 kids have been looking to buy our own house but economically we are not there yet. I have purchased this lottery ticket in hope to win but most likely to support kids because we have 4 of them. We are not homeless therefore if someone else is in need more than us we wish them good luck.

@@KingOnema ty :) i hope you winn :)

Hi Said, thanks for your inquiry, are you in the Ottawa and Kingston area? If so I can have a design consultant reach out and provide more info.