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I'm sorry to hear you are experiencing issues with your SOLIDWORKS Connected installation. SOLIDWORKS for Makers has a dedicated community for support here: r1132100503382-eu1-3dswym.3dexperience.3ds.com/community/swym:prd:R1132100503382:community:kKnaKWHGTPC4ut-q1X_9uA If you are having any trouble with launching specifically, and are willing to provide some more specific details of what isn't working and where you are meeting hurdles, we'd be happy to provide any recommendations that may help get you up and running!

@ajeesh3485 Once you are in Offline Mode, you can launch without an internet connection via the Desktop Shortcut. You will need internet connection for the initial launch to take the license offline.

Thank you for sharing your feedback. We understand that 3DEXPERIENCE SOLIDWORKS can feel a bit different, especially for long-time users of SOLIDWORKS. It is designed to provide a more connected, collaborative experience, and while it may take some getting used to, many users find the extended capabilities beneficial for added flexibility and capabilities such as revision control. We always appreciate constructive feedback, as this will help Dassault Systemes shape the future of the solution!

Hello! Would you be able to provide a bit more context as to the workflow you're trying to achieve? The batch upload tool is used to import data into the 3DEXPERIENCE platform. Once this is saved into 3DEXPERIENCE, you can open the data directly from the platform and make changes to the individual components, assemblies, and drawings, and then save those changes back to the platform with the 'Save to 3DEXPERIENCE' command from the 'File' dropdown menu.

The .exe file for a SOLIDWORKS Connected installation is located at 'C:\Program Files\Dassault Systemes\SOLIDWORKS 3DEXPERIENCE\SOLIDWORKS'. Pro tip: If you open up task manager, you can right click on an application's process and select 'Open file location' to find this location for any of your applications!

@Stories5137 you will need to get your serial number from the reseller you purchased from!

To change the format of the 'Name' field for Physical Products, you need to access the Content Naming Rules section of the Collaborative Spaces Configuration Center. Here, you can select Physical Product from the Content Type dropdown and then format the prefix, interfix, and suffix as needed. Only a prefix is needed, and then a counter is added automatically after this. I'm not quite sure I fully understand how the link between Title and Name is set up on your platform. If you have autonaming turned on, then the Title will automatically pull the Name as an initial value, however it is the Name for the CAD Family, rather than Physical Product, so if this is what you are referring to, you can select CAD Family from the Content Type dropdown as described above and format as needed.

CATIA V6 is natively integrated with the 3DEXPERIENCE platform, so I believe you should only need to carry out the first step of creating the attributes themselves in the Attributes Management section and the mapping step is not needed. Once the attributes are created, they should show up in the properties panel of your model.

In order to invite someone to your platform, you need to first change the following setting. Platform Management dashboard > Members tab > Configure Member Options sub tab and then turn 'Allow administrators to grant roles without assigning automatically the associated license' ON. Once you've toggled this on, proceed with inviting a new user (www.swyftsol.com/blog/how-to-assign-and-manage-your-3dexperience-roles-licenses). When on the Roles tab of the invite process, toggle 'Assign License' OFF. Once you invite them, on their platform they'll need to access their Platform Management dashboard > Members tab, click on the information icon next to their user, and toggle 'Restrict Usage to this Platform' OFF. At this point you should be able to cross collaborate between each other's platforms!

@@SWYFTSolutions This was a very helpful comment and I thank you for the response! When my friend accepts the invite in his email, 3dex says he is 'denied access' (same happens if he tries to invite me). Any idea what this could be? The invite sends correctly and everything, but when clicked on, we don't have 'access'. We are logged into the correct accounts and everything and both have active 3dex accounts + makers licenses....

@@otis8185 - This generally has to do with the 'Restrict Usage to this Platform' portion of my instructions. Can you please confirm that this is turned OFF for all roles?

Hello! At this time, the only way to propagate the local changes of toolbox components to 3DEXPERIENCE is to delete the copy on the platform and upload an updated copy. This does require that the components are suppressed in all assemblies they are used in, and the assemblies are saved to the platform. Then the locally cached toolbox components in %localappdata%\DassaultSystemes\CATTemp\ENOUSWC\Resources\<TenantID>\Toolbox need to be deleted. Once the local copies are cleared, an admin can delete the copy on the platform. Once they have been deleted from the platform, you can open the assemblies that referenced the toolbox components and unsuppress them. It will automatically pull in the updated copy and save to the platform on your next save. To ensure feedback is available for future streamlining of this process, I would recommend submitting your idea on the SOLIDWORKS Enhancements Ideas Community! (r1132100503382-eu1-3dswym.3dexperience.3ds.com/community/swym:prd:R1132100503382:community:I23-EB1ZRQyk2sLG5y9Kig)

@@SWYFTSolutions Thank you for your answer. I understand the idea. However, this method is VERY time-consuming when you have many different projects (with thousands of parts) saved to the cloud. Opening every assembly and sub-assembly and suppressing toolbox components one by one requires a lot of patience and time (which I don't have). Moreover, this method requires making revisions of every assembly when they are "released" (so almost all, in my case). This is not desirable. And what if there will be a need to customize the toolbox once more? Repeat the process again and again? There should be a better way...

Hello! There is no way to pre-save the entire toolbox at this time. This could end up consuming a large amount of storage for components that are ultimately never used. For additional reference of best practice, you can reference the 'Working with Toolbox' SolidPractice guide here: my.solidworks.com/support/solidpractices

@@SWYFTSolutions All right, yes, I understand that you shouldn't save all the standards, but I have configured the toolbox so that it only contains the parts that are used in the company. So it is relatively inconvenient that a leader has to save the designer's parts in advance every time.

​@@Undertaker50270 - Thank you for your clarification! If you want non-Leaders to save Toolbox components, you can set the default maturity to be In-Work, rather than Released. Then, a Leader could release them after the fact if desired. You can modify this setting in Collaborative Spaces Configuration Center > Standard Libraries Management > Toolbox settings > State. Once changed to In-Work, Authors should be able to save toolbox components as well. Side Note: As of 2024x FD01, you can upload an export of your Toolbox Database File to automatically share with your users.

Hello! You may be in the web interface for the admin and collaboration tools (www.solidworks.com/3dx). If you have not yet installed SOLIDWORKS Connected, then you'll need to follow this guide: th-cam.com/video/X6cckzCN8ik/w-d-xo.htmlsi=up03K33ZpeW3IKHw If you've already installed, you can follow this guide for assistance launching the application: th-cam.com/video/rLjRHInWF5A/w-d-xo.htmlsi=Y3tmldz3ttRqq49a

Great question! If you carry out the Save with Options command, then there should be a Bookmark column that will confirm what bookmark each of the components is currently in. This command can be accessed from the Lifecycle and Collaboration tab in your CommandManager, from the Command Search, or from the right-click menu in the 3DEXPERIENCE task pane along the right side of your screen. Note, this is revision specific, so it will only show what bookmark that specific revision is currently in.

@@SWYFTSolutions Thank you I have seen that window many times but obviously never looked properly!

@Emonkabir4818 Clearing your cache is also always a goof first step! If that doesn't work try searching the Maker community here -r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:kKnaKWHGTPC4ut-q1X_9uA Clearing your cache is also always a goof first step!

@@SWYFTSolutionsthanks so much. I will try and see what happens. Do you also recommend to run the website on internet explorer rather than on chrome?

@Fin-ley we tend to agree! :)

Hello! Are you having difficulty accessing the platform in general? If you have a commercial subscription, you can access the platform at www.solidworks.com/3dx. If you have a makers license, you will log in to the following URL: eu1-makers-ifwe.3dexperience.3ds.com/. If you are having difficulty getting 3DEXPERIENCE SOLIDWORKS or Collaborative Designer for SOLIDWORKS assigned to your account, then you can follow the following guide: www.swyftsol.com/blog/how-to-assign-and-manage-your-3dexperience-roles-licenses. Let us know if we misunderstood your question!

There are 2 different student offers. The desktop option includes the SOLIDWORKS download, the Cloud Apps for Students is fully browser-based roles. Do you know which one you chose?

I have cloud based student offer purchased. Wondering if I can use the cloud based solidworks in macOS. Do i need to make any installations? This platform is too complicated for me. Thanks

It sounds like you may be in the public tenant instead of your tenant. Did you receive a link to access your platform yet? If so, make sure you use that link!

The 3DEXPERIENCE icon in the task bar will become available after the 3DEXPERIENCE Launcher is installed, which is done prior to installing SOLIDWORKS Connected.

3DEXPERIENCE has been adding more and more enhancements to help improve the user experience and these enhancements will only continue! If you have any specific suggestions, then I would recommend submitting them to the following link! forum.solidworks.com/idea/add

Hello, Samer! This tool has been updated to Batch Save to 3DEXPERIENCE. If you have already gone into the add-ins and turned on the Batch Save to 3DEXPERIENCE add-in in the Active Add-ins column, then I would try have it checked in both the Active Add-ins column and the Startup column and restarting SOLIDWORKS. Also, make sure all parts/assemblies/drawings are closed out. If all of these steps are followed, and it is still greyed out, please submit a support ticket with your Value Added Reseller (VAR) to ensure the cause for this behavior is resolved!

Hello! Do you know if you purchased your license with 3DEXPERIENCE roles? Everyone is able to access the public tenant but you will need a paid account to connect SOLIDWORKS to 3DEXPERIENCE. You could always reach out to your reseller to verify!

Hello, Stephen! While using configurations on the platform may not be the right choice for everyone, it is important to understand how they work. Essentially, if you are using configurations for objects that truly have a different part number, i.e. different lengths of the same beam, then it provides a lot of power. If you're using configuration for a different representation of the same part/assembly, i.e. different position of an assembly, you would want to use derived configurations to reduce the amount of clutter it results in on the platform.

Would you mind sharing what behavior you are experiencing when using the quick launch button (I am guessing you are referencing the Desktop Shortcut)? We are happy to help troubleshoot!

You can find it at academy.swyftsol.com/courses/associate-certification-training-solidworks-cswa

Hello Tom, Title was bidirectional at one point in the past. This has been updated to improve stability from the system's perspective. Please attempt the following workflow to see if this produces the results desired. 1. In web browser, right-click on a Physical Product and select Edit Properties 2. Edit title and save changes 3. Open in SOLIDWORKS You should see the updated title. If you are not seeing it, and the part was already locally cached, try right clicking on the part in the 3DEXPERIENCE MySession Add-in and select Reload from Server.

Glad to hear that! Let us know if there is other content that would be helpful, we are always open to suggestions!