วีดีโอ

@@DiskTuna With the "kids going back to school" and germs explosion, it is always a nightmare in the fall. He is gettint better, as he is gobbling on vitamins. Thanks.

Thanks

Sure, we can help.

@@Davesrecordtree 1) You should not take this to a PC shop, as they are not knowledgeable about hard drive failure and recovery from RAID arrays. You need to go to a Data Recovery Specialist, like 300 Dollar Data Recovery in Los Angeles. 2) The data from all the drives need to be cloned to other healthy drives, then assemble the RAID array virtually in software, then finally extract the files to a new storage. No,.nobody competent would have time nor the desire to do this over the phone or internet. The results would not be good anyway, as you do not the proper equipment to maximize chances of success.

@@GeneralMedia555Most videos are real cases we worked on in recovering data. We are showing the tools we use, some techniques, sometimes what to do & what not to do, etc. If you are looking for super detailed training like tutorial videos, then obviously this cannot be done in 3 minute videos, right? So, can you be more specific in what you mean?

@Datarecoveryguru1 actually I am looking for some details learning video about data recovery it will help me a lot 🙏

@@GeneralMedia555Cannot do detail work in shorter video content. Try it! It is difficult. Detail work takes many hours, which basically turns into training, which cannot be done for free, right? You can learn here: forum.hddguru.com/

@@DiskTuna Enjoy your afternoon!

@@TheProjectHelpDesk This has nothing to do with encryption keys. That's a different topic and it doesn't apply to the context in the video. Without a copy of the BIOS available, it is not possible to get a copy. Seagate claims to not have copies of specific drive firmware. Don't see the point in them keeping one. If you need to recover the data, depending on the exact model Seagate drive, then a really good data recovery specialist may be able to work around the BIOS missing issue and recover the files. Obviously it will be very expensive as it requires highest level of data recovery tech skills.

Not sure

Awesome, thank you!

Sure, though not sure how we can high tech help via TH-cam comments 😅

Nice comment. This is free content. What would you be willing to pay for horizontal content?

@@Datarecoveryguru1 I had hoped to watch more regular this content in a format that makes sense on a pc. Not sure what you mean by "willing to pay" and "free content". I invest time to watch your content and i at least got 6 ads delivered while watching this video, not sure what you trying to say here, but this doesnt feel comfortable at all.

@@jobasti We don't collect money through Ads (AdSense), so we don't make any money. What I am trying to say is that it is weird to complain about free content. Tik Tok and Short TH-cam (vertical) format videos receive far more views than (horizontal) 16.9 videos. More views means gelping more people. Also, making 16:9 horizontal holding videos hurts my hand, but I am trying to find a better more comfortable way to hold the device while recording.

The drives do spin down when unused, but not sleep like some kind of hibernation mode.

@@Datarecoveryguru1 Copy. And that's when the top green LED light blinks slowly, right?

@@2LukeV There is a self-diagnosis and pricing chart on our website (top middle).

The SSD in the video does NOT have an electronics failure. That's the purpose of the freeze test, more specifically to see of any one component is getting hot in the circuit, presumably showing an electronics failure. But it is not electronics failure on this case in the video. The idea with the video is to show the technique to rule out problems. As far as your SSD goes, yes, many times SSDs with damaged electronics component from power surges or whatever are recoverable. Sometimes not. It depends on the extent of damage, which components specifically are damaged, does the SSD employ hardware encryption preventing working directly with the NAND chips hosting the files, and so on... many unknowns... until we see model, chipset, tests like these, along with tests with advanced equipment to see how the drive behaves when sending factory commands.

@@Datarecoveryguru1 wow, thanks for the insight, but if it's possible, What is the approximate success rate? I mean is it possible to archive 100% data recovered?? It's because my ssd was my main windows os system drive that has a lot of data from specific programs, and i hope i can boot to os with my ssd once it gets fixed, is it possible? Where are you located btw?

Probably now it is no longer the same trivial problem. Something else may be going on, which requires more advanced troubleshooting. Not sure what equipment you have, how technical you are, etc.

@@TheEfX Not sure if I understand the question correctly. But I think the answer is: The PC3000 Portable Pro is the standalone hardware unit. From there, there add-ons for various software (e.g. RAID, SSD) + hardware, such as adapters to use with the unit for various SSD models, SAS drives, etc. The Ultimate package embodies all.the software and hardware add-ons available with the unit. It is best to visit Ace's website and ask them directly.

@@acalat How much what costs? The tool? You can check with Ace Labs with an official quote request (price varies a little depending on country/continent you are in). Either way, unless you will offer data recovery professionally, it is not feasible to purchase. Way too expensive for just a hobby. Or do you mean the price for recovery service? See our pricing g chart on the website under Prices.

You are welcome. It is more than $15K, but it depends what software and hardware add-ons you prefer for it, on your country, etc. For example, the price will be a little lower in not so economically great place vs another. Reach out to

@@DeltaJes-co8yu Well a person would normally use the device as a NAS, as it was built to perform. Once there is a problem with it, data corruption, hard drive failure, etc, in order to perform data recovery, thebhard drive has to be removed and worked with directly, not through NAS interface.

@@soundknight This is software based encryption. It has nothing to do with the PCB. If PCB gets damaged somehow, it needs to be repaired or replaced with proper firmware fix, just like it would be without encryption.

For 2019, the SSD is not removable. To recover the files, the logic board needs to be repaired.

Make sure it is a true data recovery specialist, not a computer/IT repair shop.

It varies throughout the country... Probably from $400.

Diagnosing with a thermal camera, multimeter, etc, yes. But to get it working, it may need component replacement or repair depending on what the problem is.

Some hacking, brute forcing with the computer it came out of, but usually it is not feasible as customers don't want to pay high prices for that king of service.

@@Datarecoveryguru1 Good to know you guys can perform this service 👍

It is an added problem, because of how the encryption technology works. Users expect high speed, therefore just about all encryption designs pre-prepare the storage for encryption. The user just has to activate it in software. Can you image if the encryption engine would encrypt live as the files get sorted in real time. It would be slow as heck. The problem arises when the device fails, hence needing help from a specialist, because the average user won't understand and know how to deal with the pre-encryption design.

SY-PEX40008. Not great for speed if that is what you care for most.

@@michaelhill7774 No need, as SATA is king.

The internal drive may actually fail with other issues. Need a professional diagnosis by a specialist to see what is what.

@@Datarecoveryguru1 Thanks. I tried to set it up as a boot drive for Windows 10, it started installing, found the disk and refused to continue. It is obviously a locked drive problem. If i booted from the disk directly , it asked for a password.

@@bennyandersen742 Installing Windows, which is a write operation, should not interfere with any software related password. The drive is probably defective, hence the Windows installation failing. Perhaps, get a SMART report for starters!

@@Datarecoveryguru1 Well, completely independent of windows the built in software on the hard drive prompts for a password at start up , when no windows installer is mounted anywhere.

Dfl

@@hello56315 There are some adapters, but they are pretty expensive for a one time use, therefore not worth buying. Two options: 1) Buy another MacBook like yours and install your SSD in it. Probably a good option, though obviously it will begin becoming obsolete as it is 7 years old. 2) Hire a data recovery specialist to do it for you for a few hundred dollars.

In this video, the controller did not fail. The NAND Flash Chips were the chips filling, developing degradation. Controllers rarely fail, typically it would be electrically related. Severe NAND Flash chip degradation isn't feasible to repair, as it will continue to get worse.

It depends on model, what encryption, etc. Need more info.

@@Datarecoveryguru1 Western Digital My Book (P/n) WDBFJK0030HBK-04 - 3tb locked with WD Security. I think thats 256 bit..

More than likely we won't be able to help. This company, www thedigilab dot com, in Illinois, could.

All hard drives fail sooner or later. It is not IF, but WHEN.

​@@Datarecoveryguru1why is that?

Because they do, as a result of wear and tear, user error, design and manufacturing flaws, etc.​@@Feylx

@@Datarecoveryguru1 Oh thats a bummer to hear i have my trusty seagate external hdd for over 5 years now and it never cause any problem just one time the port is broken so i bought an enclosure case and got it working again. hopefully it still survive for another year 🤞

Handle in what way? For what purpose? For Data Recovery?

We used PC3000 for that case. Not feasible for you to buy, unless you plan on opening a data recovery business. They are very expensive (thousands of dollars).

Weird noises indicate typically mechanical failures inside the drive. Nothing realistically for you to do without advanced knowledge and tools, sorry.

Stay away from any of the portable WD external drives, regardless of size. Never buy odd capacity drives. Seagate and Toshiba HDD based portable drives are preferable to WD.

thank you 👍

How do you mean?